In July, Hippo released V11 together with Hippo onDemand, our new cloud platform.
In this webinar, Adrian Collier, Hippo's Product Manager, will cover everything that's different: all the ways in which we've improved the Hippo platform since our last release.
This includes the features you will find in Hippo V11, as well as explaining our new cloud platform - and why we're so excited about it.
Still have questions? For a deeper dive into the technology of the whole platform -- all the nuts and bolts of Hippo's latest release -- check out our webinar "Understanding Hippo onDemand and V11": https://www.brighttalk.com/webcast/14093/216451
Register for Hippo.Connect Boston to hear more from Adrian about Hippo's current and future releases: http://www.onehippo.com/connect/boston
9. Whatâs New Hippo
11
9
Improved Global Operations
Language and Locale
Hippo 11 offers improved support for our growing client
base of globally operating organizations with distributed
business users. A redesigned localisation implementation
means Hippo can now provide a localized user interface
in any left-to-right (LTR) language. As a first
implementation of this, based on customer feedback, we
are offering Hippo in Simplified Chinese and Spanish.
Further languages can be requested by customers.
Hippo 11 is also localized to match a userâs
time zone to support users that are in a
different timezone than the Hippo
installation whilst ensuring no conflicts arise
in the underlying data stores.
10. Whatâs New Hippo
11
10
Improved ROI & Time-to-market
For Hippo Relevance
Hippo 11 includes a native relevance store and drops
3rd party dependencies for the relevance module. This
significantly speeds up adoption of the relevance
module, as no additional procurement, training and
implementation is necessary for customers.
Naturally, removing additional cost for licensing,
capacity and maintenance burden also substantially
reduces the TCO and thus ROI for a relevance
implementation.
11. Whatâs New Hippo
11
11
Relevance Consultancy
Package
Get Relevant in 5 Simple Steps
Find out how your organization can leverage Hippo
Relevance best and define a tailored program to offer
your customers a targeted and personalized experience.
Hippo Services helps you define your own roadmap to
relevance, including:
1. Define the goals
2. Technical preparation
3. Implementation & Creation
4. Execution
5. Analyze & Optimize
12. Whatâs New Hippo
11
12
Optimized User Experience
The New Channel Manager
As part of our ongoing effort to create a better user experience
and more intuitive interfaces, you will find another big
milestone completed with our new channel manager. As the
heart of the every-day life of marketing users, the channel
manager isnât just prettier: Based on over 100 suggestions by
customers and partners, we have made working with Hippo
more efficient and more importantly, much easier.
Under the hood, we tackled the largest parts of the
move to AngularJS. Next to great performance
improvements for our customers, this means more
flexibility and speed in developing new features.
13. Whatâs New Hippo
11
13
Improved Platform
Stability and Security
Hippo 11 follows the support policies of
underlying technologies, including opening
up support for Elasticsearch 2.3.
To ensure ongoing stability of the platform,
Hippo 11 rolled up nearly 2,000 product
improvements, including four security issues.
14. Whatâs New Hippo
11
14
Hippo onDemand
Digital Experience in the Cloud
Hippo onDemand is the digital experience platform in
the cloud that allows organizations to roll out
personalized omnichannel experiences quickly and
continuously innovate for the best possible customer
experience.
Hippo onDemand allows to instantly build, test, and
deploy digital experiences globally without infrastructure
overhead. It scales with ease and offers optimal
performance, reliability and security. The open
architecture of Hippo onDemand caters to the complex
interoperability and connectivity demands of modern
digital experience ecosystems.
15. Whatâs New Hippo
11
15
Open Interoperability: Modern,
Connected DX Architecture
Digital experiences that stand out from the competition are
continuously optimized and harmonize a range of different
solutions in the background. That is why Hippo onDemand
facilitates a fully customizable delivery tier for no-limits
digital innovation.
Open APIs ensure that Hippo onDemand provides
interoperability with third-party data and solutions for
seamless connectivity with the overall organization.
16. Whatâs New Hippo
11
16
Digital Operational Excellence
Increases Business Agility
By standardising complex procedures our customers can
carry out complex activities without needing to learn and
understand the technical complications involved. Whether
it's traversing the Development, Testing, Acceptance and
Production (DTAP / SDLC) pipeline, providing global
delivery locations, migrating from on-premise to cloud in
minutes or adopting hybrid cloud and on-premise
solutions, Hippo onDemand makes it happen.
Hippo onDemand supports continuous integration and as
such facilitates continuous delivery models through open
REST APIs. Paired with automated testing, this means
successful deploys can be automatically rippled down the
DTAP / SDLC stream for fully automated deployments.
17. Whatâs New Hippo
11
17
Best-in-class Performance and
Uptime on World Leading
Platform
Built on Amazon AWS and docker technology, Hippo
onDemand benefits from best-in-class cloud infrastructure.
Hippo onDemand is geared for the best possible
performance, scalability, reliability and security. A team of
Hippo experts constantly monitors and improves the
platform to ensure highest quality of service.Data centers around the world mean Hippo
onDemand is always close to end-customers
and our clients can decide where their data is
stored. Hippo onDemand makes global roll-
outs a matter of a few clicks and leverages
CDNs to further accelerate your digital
delivery.
18. Whatâs New Hippo
11
18
Digital Experience
Innovation. The Cloud
Flavours
The Hippo approach to DXP in the cloud is the only
solution to offer organizations the marketing power,
flexibility, efficiency and speed necessary to win the
digital experience innovation race.
A calculation: Innovation Delivery
Hippo Managed
Lead time deploy (min)
through SLAs etc
0 120
Effort deploy
entire SDLC (min)
5 120
Deploys per weekday 4 4
Overhead per month 0.8 days 40 days
Effort per month 0.8 days 20 daysSaving 1 FTE ~ $104,000
(average DevOps salary)
SaaS
Me-too Experiences
Hippo onDemand
Own Digital Innovation
Managed Services
Too little too late
Freedom of
Innovation
Control
Time to
Deployment
Delivery
Overhead
Bottom
line
Limited to
configuration
Vendor
Not happening
Not
applicable
Not designed
for innovation
microservices open
cloud interoperability
You
As fast as
you can go
APIs supporting
Continuous Delivery
Best of both worlds:
flexibility and agility
Limited due to old
school architecture
Vendor or
vendor partner
Throttled by
vendor or partner
Cost or effort for full
DevOps overhead
Too slow to keep
competitive edge
21. Whatâs New Hippo
11
21
Versions at a Glance: Business & Marketing 7.8 7.9 10 10.2 11.0
Device Preview â â â â â
Editing in Device Preview â
Landing Page & Navigation Management â â â â
Page Move & Copy â â
Fine grained locking â â â â
Improved content layout management â â â
Multiple time zones in the CMS â
System for multiple CMS languages (Chinese, Spanish) â
Relevance: Targeting & Personalization â â â â ââ
Relevance: Trends & Experiments â ââ ââ
Persistent Visitor Storage â â â â
Enterprise Forms â â â â
Advanced Search â â â â
Optimized editing experience (CK Editor) â â â â
User Interface Refresh *** **** *10
Performance & Scalability **** ***** ***** ***** *****
22. Whatâs New Hippo
11
22
Versions at a Glance: IT 7.8 7.9 10 10.2 11.0
Page Diagnostics â â â â â
Distributed Caching â â â â â
Big data stream processing â â â
Parallel workspaces for developers and users â â â â
LiveReload for template development â â â
Content REST API â â
Page Move & Copy Custom Actions â â
Secure Content Replication â â â â
Repository Synchronization â â â
Two-factor authentication â â â
Improved password strength (SHA256) â
Setup & Feature Library â ââ ââ ââ
23. Whatâs New Hippo
11
23
onDemand v2 onDemand v1
Amazon AWS based PaaS offering Managed services hosting in local datacenters
Standardized Solution with dedicated extension APIs Many customer specific customizations
Developer freedom to innovate in the cloud without infra
dependencies
Dependent on Hippo Services
Self Service for DevOps, reducing process overhead for DevOps
to deploy a Continuous Integration model
Call Hippo for every deployment
API-first model, exposing all self-service functionality
to DevOps team
No API
Development Agility Statistics No insight into dev performance
Self Service and Automated Backups / Restore etc Call Hippo for every backup / restore
Dynamic resource allocation depending on demand Manual allocation of additional capacity
Potential for future 3rd party service integration Not available due to high degree of customization
Designed for DTAP / SDLC streams and continuous delivery Promotion through development process manual, cumbersome
and dependent on Hippo availability
Can run in any Amazon AWS region Limited to Hippo datacenters
24. Whatâs New Hippo
11
24
Choosing an Upgrade Path
Major vs Minor Releases
Hippo is released three times a year: a major release
before summer and two minor ones in autumn and spring
Minor releases are backwards compatible and upgrading
is effortless. Major releases can break backwards
compatibility, which means a larger upgrade effort might
be needed for the customer.
Customers can choose to follow minor releases to ensure
they always have the latest features available.
Alternatively, for customers that do not want to update
often, the option is offered to stay on a supported release
for one or two years (depending on their support contract).
25. Whatâs New Hippo
11
25
Your Road to Hippo 11
Upgrade Assessment
A Hippo Solution Architect assess your current code base
to determine the impact of an upgrade and mitigate
potential risk factors by recommending solutions using
standard interfaces and Hippo best practices.
The Upgrade Assessment includes
â Expert analysis of your current implementation.
â Concise Audit of items to address including
suggestions on which custom code can be
replaced by Hippo standard software thereby
enhancing overall maintainability of your project
â 4 hour on-site assistance of an architect for
knowledge sharing and additional support
â Optional further on-site developer assistance
26. Whatâs New Hippo
11
26
Moving to Hippo onDemand
Hippo onDemand is currently in beta phase available for
new projects. As of Q4/2016, Hippo Professional Services
will create a migration service to assess the move of both
onPremise and onDemand v1 customers to the cloud.
From Opening Hours to 24/7 Business, anywhere, everywhere â Channels
From Middle Men to Self Service â Full customer lifecycle
From off-the-shelf to personalized, relevant and tailored offers â Personalization & Trends
Business
From middle-men to direct
From points-of-sales to everywhere
From staff to self-service
From opening hours to 24/7
From inside-out to outside-in
---------------------
Relevance Consultancy Package
Kick-start your personalised experiences with the Relevance Consultancy Package. The Relevance Consultancy Package provides everything you need to create relevant digital miracles for your visitors. From learning the basics to integrating third party solutions and defining a long term strategy.
Whether your goal is to increase conversion rates or to have more satisfied customers, the Relevance Consultancy Package ensures you to get the most out of the Relevance module by addressing both the technical as well as the business side of the story. During two workshops and periodic remote consultation, Hippo consultants help you set up all technical matters, uncover the most important needs of your visitors, create personas, and implement a solid relevance strategy on the spot. Afterwards, your organisation will be able to independently use the Relevance module and let content perform better.
Key activities:
Technical preparation
Determination of strategy
Implementation & Creation
Execution
Analyze & Optimize
---------------------
SaaS DXP: As in Crownpeak
Cloud Managed Services: As in Adobe, SDL, Sitecore