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Quick Solution Delivery Offered by Knowledge IT
                                                               Industry Wise Solutions

   Patent & Intellectual          Manufacturing          Medical & Health care        Beauty & care      Education             Oil and energy
        Property                    Industry                   Industry                 Industry          Industry                 Industry


                              Electronics                Franchising              Industry Products       Construction
  Public Utilities                                                                                                                Government
                               Industry                    Industry                   & Services            Industry




                                                              Knowledge IT Solutions



         1. HR Strategy                     2. Intellectual Property             3. Incident Response          4. Corporate Governance
         Management (HSM)                     Management (IPM)                   Management (IRM)              Management (CGM)




                                                                Knowledge IT Products

                  Object                      Forensic             Administration                Project               Review
               Manager (OM)                 Manager (FM)           Manager (AM)                Manager (PM)          Manager (RM)


                Discovery                 Workflow                      Schedule              Human Resource              Corporate
               Manager (DM)             Manager (WM)                   Manager (SM)            Manager (HM)              Manager (CM)



                                       2012 © Knowledge IT Corporation. All Rights Reserved
Pick and Use Functions that you Need
    With any application, you effectively use only 10% of the application. But
    with Knowledge IT’s SaaS applications, you use only those functions that
    you need.
                                                    The Knowledge IT Products


                                                      Object             Forensic
                                                   Manager (OM)        Manager (FM)



                                                     Review              Workflow
                                                   Manager (RM)        Manager (WM)



                                                  Human Resource      Administration
                                                   Manager (HRM)      Manager (AM)



                                                     Project            Discovery
                                                   Manager (PM)        Manager (DM)



                                                     Corporate          Schedule
                                                    Manager (CM)       Manager (SM)




                                                        Easy Third Party Software
                                                               Integration



          2012 © Knowledge IT Corporation. All Rights Reserved
Knowledge IT’s 4 Types of Application
                        Based on Needs & User Demand
                       Knowledge IT offers a variety of SaaS applications which do not require initial
                       investment and installation effort, by providing easy-to-deploy software services at
                       competitive pricing. The applications supports small businesses and large
                       corporations, contributing to increasing effectiveness and reducing expenses.



    Professional                      Business                        Enterprise                          Ultimate


   Individuals・SOHO                Small and Medium               Small and Medium                   For large companies
    Personal Offices               enterprises or                 Enterprises or                     looking for full control
     or Small Offices              Shop owners                    Enterprise Subcontractors           and autonomy
Best for individual use and    Suitable for system ranging      Ideal for organizations and       Highly specialized set of
smaller businesses             from two to multiple users.      businesses with large groups.     administration tools in an
                               Data access for packaged         Security, access privileges as    application is ideal for large groups
Size: 30 Persons or above      predetermined privilege based.   well as functions can be          of people in an organization. This
Users: 3 or above              Secure user access.              determined by the customer and    Ultimate set comes with the freedom
                                                                set/added per category of users   to build a solution view and dig-
                               Size: 100 Persons or above       from Packaged Solution.           down feature according to each
                               Users: 50 or above                                                 customer’s need. Role based as well
                                                                Size:1000 Persons or above        as privilege based access control can
                                                                Users: 100 or above               be set by the Business and above.

                                                                                                  Size: 1000 Persons or above
                                                                                                  Users: 100 or above

                                  2012 © Knowledge IT Corporation. All Rights Reserved
Customer Search


Different                                        Different
Search Criteria                                  Search Form




                  2012 © Knowledge IT Corporation. All Rights Reserved
Customer Registration




                                               Different Escalation
                                               Form




2012 © Knowledge IT Corporation. All Rights Reserved
Auto Notification of Customer Registration

                                            Internal Mail




         2012 © Knowledge IT Corporation. All Rights Reserved
Mail Escalation Based on Preset Templates




                                                        External Mail




        2012 © Knowledge IT Corporation. All Rights Reserved
Seasonal Mail Sent to Multiple Customers




                                       Select multiple customers
                                       to send mail based on
                                       templates.




                                                            External Mail




        2012 © Knowledge IT Corporation. All Rights Reserved
User Follow up




Various index
description form




                                                             Follow up
                                                             registration




                   2012 © Knowledge IT Corporation. All Rights Reserved
Pull Mail Escalation Form Template


                                      2. Register customer Details
                                      according to Escalation Form
    1. Escalation Form




    2012 © Knowledge IT Corporation. All Rights Reserved
Pull Mail Escalation

Internal Mail




                                                Mail Escalated if the
                                                fields of escalation
                                                form matches




      2012 © Knowledge IT Corporation. All Rights Reserved

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CGS_E_23.4.12

  • 1. Quick Solution Delivery Offered by Knowledge IT Industry Wise Solutions Patent & Intellectual Manufacturing Medical & Health care Beauty & care Education Oil and energy Property Industry Industry Industry Industry Industry Electronics Franchising Industry Products Construction Public Utilities Government Industry Industry & Services Industry Knowledge IT Solutions 1. HR Strategy 2. Intellectual Property 3. Incident Response 4. Corporate Governance Management (HSM) Management (IPM) Management (IRM) Management (CGM) Knowledge IT Products Object Forensic Administration Project Review Manager (OM) Manager (FM) Manager (AM) Manager (PM) Manager (RM) Discovery Workflow Schedule Human Resource Corporate Manager (DM) Manager (WM) Manager (SM) Manager (HM) Manager (CM) 2012 © Knowledge IT Corporation. All Rights Reserved
  • 2. Pick and Use Functions that you Need With any application, you effectively use only 10% of the application. But with Knowledge IT’s SaaS applications, you use only those functions that you need. The Knowledge IT Products Object Forensic Manager (OM) Manager (FM) Review Workflow Manager (RM) Manager (WM) Human Resource Administration Manager (HRM) Manager (AM) Project Discovery Manager (PM) Manager (DM) Corporate Schedule Manager (CM) Manager (SM) Easy Third Party Software Integration 2012 © Knowledge IT Corporation. All Rights Reserved
  • 3. Knowledge IT’s 4 Types of Application Based on Needs & User Demand Knowledge IT offers a variety of SaaS applications which do not require initial investment and installation effort, by providing easy-to-deploy software services at competitive pricing. The applications supports small businesses and large corporations, contributing to increasing effectiveness and reducing expenses. Professional Business Enterprise Ultimate Individuals・SOHO Small and Medium Small and Medium For large companies Personal Offices enterprises or Enterprises or looking for full control or Small Offices Shop owners Enterprise Subcontractors and autonomy Best for individual use and Suitable for system ranging Ideal for organizations and Highly specialized set of smaller businesses from two to multiple users. businesses with large groups. administration tools in an Data access for packaged Security, access privileges as application is ideal for large groups Size: 30 Persons or above predetermined privilege based. well as functions can be of people in an organization. This Users: 3 or above Secure user access. determined by the customer and Ultimate set comes with the freedom set/added per category of users to build a solution view and dig- Size: 100 Persons or above from Packaged Solution. down feature according to each Users: 50 or above customer’s need. Role based as well Size:1000 Persons or above as privilege based access control can Users: 100 or above be set by the Business and above. Size: 1000 Persons or above Users: 100 or above 2012 © Knowledge IT Corporation. All Rights Reserved
  • 4. Customer Search Different Different Search Criteria Search Form 2012 © Knowledge IT Corporation. All Rights Reserved
  • 5. Customer Registration Different Escalation Form 2012 © Knowledge IT Corporation. All Rights Reserved
  • 6. Auto Notification of Customer Registration Internal Mail 2012 © Knowledge IT Corporation. All Rights Reserved
  • 7. Mail Escalation Based on Preset Templates External Mail 2012 © Knowledge IT Corporation. All Rights Reserved
  • 8. Seasonal Mail Sent to Multiple Customers Select multiple customers to send mail based on templates. External Mail 2012 © Knowledge IT Corporation. All Rights Reserved
  • 9. User Follow up Various index description form Follow up registration 2012 © Knowledge IT Corporation. All Rights Reserved
  • 10. Pull Mail Escalation Form Template 2. Register customer Details according to Escalation Form 1. Escalation Form 2012 © Knowledge IT Corporation. All Rights Reserved
  • 11. Pull Mail Escalation Internal Mail Mail Escalated if the fields of escalation form matches 2012 © Knowledge IT Corporation. All Rights Reserved