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Terms and conditions
of contract
Jonathan Hazell
31 October 2013

© Jonathan Hazell
© Jonathan Hazell

Scottish Branch seminar 31/10/13

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• Listen, don’t write anything down

© Jonathan Hazell

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• Listen, don’t write anything down
• These slides are freely available on-line

© Jonathan Hazell

Scottish Branch seminar 31/10/13

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• Listen, don’t write anything down
• These slides are freely available on-line
• There are notes are on-line too!

© Jonathan Hazell

Scottish Branch seminar 31/10/13

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• Listen, don’t write anything down
• These slides are freely available on-line
• There are notes on-line too!
• But, if you’re a compulsive scribbler, I’ve flagged key messages

© Jonathan Hazell

Scottish Branch seminar 31/10/13

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• Listen, don’t write anything down
• These slides are freely available on-line
• There are notes on-line too!
• But, if you’re a compulsive scribbler, I’ve flagged key messages, like so

© Jonathan Hazell

Scottish Branch seminar 31/10/13

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© Jonathan Hazell
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© Jonathan Hazell

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The best things come in threes

© Jonathan Hazell

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• Hopefully, I can impress on you
• why you should do anything,

© Jonathan Hazell

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• Hopefully, I can impress on you
• why you should do anything, and
• what you can do

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© Jonathan Hazell
• Hopefully, I can impress on you
• why you should bother, and
• what you can do, and
• when to do it.

© Jonathan Hazell

Scottish Branch seminar 31/10/13

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© Jonathan Hazell

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Why you should do anything

© Jonathan Hazell

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Look after your world

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Look after our world too

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© Jonathan Hazell

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© Jonathan Hazell

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© Jonathan Hazell

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© Jonathan Hazell

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© Jonathan Hazell

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What you can do

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© Jonathan Hazell
Get an invitation

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Manage expectations

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Don’t forget . . .

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Be sympathetic

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Offer guidance

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Clear the fog

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Take the lead

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Exercise your judgement

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Look ahead

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But remember . . .

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. . . don’t be deflected

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. . . don’t let on to your client

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“You can’t always get what you want,

Writer: JAGGER, MICK / RICHARDS, KEITH Lyrics © ABKCO Music Inc.
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© Jonathan Hazell
“You can’t always get what you want,

but if you try sometimes you just
might find you get what you need”

© Jonathan Hazell

Writer: JAGGER, MICK / RICHARDS, KEITH Lyrics © ABKCO Music Inc.
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Pull all the pieces together . . .

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. . .and get selected?

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So, what can you do?

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Define,

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Define, design,

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Define, design, deliver

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Take your time

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Beware Greeks bearing gifts

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If it looks too good to be true . . .

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. . . it probably is

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Use your antennae . . .

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. . . avoid trouble

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Write things down
“A verbal contract isn’t worth the
paper it’s written on”

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“As every lawyer knows, setting
out clear Terms for any contract,
at the outset, is essential if
subsequent problems are to be
avoided.”

https://www.jspubs.com/
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“You do not have to say anything.
But it may harm your defence if you
do not mention when questioned
something which you later rely on in
court.
Anything you do say may be given
in evidence.”
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Be risk averse

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Balance the risks

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This is not always an option . . .

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It’s your choice

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Let’s start
at the very beginning

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What’s a contract?
A promise or set of promises
which the law will enforce.

http://www.lawteacher.net/contract-law/introduction.php
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A promise or set of promises
which the law will enforce.
• The normal method of enforcement is an action for damages for
breach of contract, though in some cases the court may order
performance by the party in default.

http://www.lawteacher.net/contract-law/introduction.php
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Elements of a contract
1. Agreement
An agreement is formed when one party accepts the offer of another and
involves a "meeting of the minds".

http://www.lawteacher.net/contract-law/introduction.php
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1. Agreement
An agreement is formed when one party accepts the offer of another and
involves a "meeting of the minds".

2. Consideration
Both parties must have provided consideration, i.e., each side must promise to
give or do something for the other.

http://www.lawteacher.net/contract-law/introduction.php
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1. Agreement
An agreement is formed when one party accepts the offer of another and
involves a "meeting of the minds".

2. Consideration
Both parties must have provided consideration, i.e., each side must promise to
give or do something for the other.

3. Intention to create legal relations
The parties must have intended their agreement to have legal consequences.
The law will not concern itself with purely domestic or social agreements.

http://www.lawteacher.net/contract-law/introduction.php
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4. Capacity
The parties must be legally capable of entering into a contract.

http://www.lawteacher.net/contract-law/introduction.php
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4. Capacity
The parties must be legally capable of entering into a contract.

5. Consent
The agreement must have been entered into freely.
Consent may be vitiated by duress or undue influence.

http://www.lawteacher.net/contract-law/introduction.php
© Jonathan Hazell

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4. Capacity
The parties must be legally capable of entering into a contract.

5. Consent
The agreement must have been entered into freely.
Consent may be vitiated by duress or undue influence.

6. Legality
The purpose of the agreement must not be illegal or contrary to public policy.

http://www.lawteacher.net/contract-law/introduction.php
© Jonathan Hazell

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How to draft a contract?

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Where to begin?

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Don’t think you’re a dunce

© Jonathan Hazell

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• If you haven’t a clue it doesn’t
mean you’re a dunce

© Jonathan Hazell

Scottish Branch seminar 31/10/13

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• If you haven’t a clue it doesn’t
mean you’re a dunce
• If you hadn’t a clue you wouldn’t
be here today

© Jonathan Hazell

Scottish Branch seminar 31/10/13

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Terms and conditions
• Terms and Conditions set out the rights and
obligations of the contracting parties when a
contract is awarded or entered into

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• Terms and Conditions set out the rights and
obligations of the contracting parties when a
contract is awarded or entered into
• general conditions are common to all types of
contracts

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• Terms and Conditions set out the rights and
obligations of the contracting parties when a
contract is awarded or entered into
• general conditions are common to all types of
contracts
• special conditions are peculiar to a specific contract
(such as contract change conditions, payment
conditions, price variation clauses, penalties).

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• There’s very little need to write your own as
there are plenty of pro forma Ts and Cs out
there

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• There’s very little need to write your own as
there are plenty of pro forma Ts and Cs out
there
• in the canon of work produced by the AA and
other industry bodies

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• There’s very little need to write your own as
there are plenty of pro forma Ts and Cs out
there
• in the canon of work produced by the AA and
other industry bodies
• in the canon of work produced by the legal
profession

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http://www.trees.org.uk
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http://www.charteredforesters.org/
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https://www.jspubs.com/
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Civil Procedure Rules

http://www.justice.gov.uk/courts/procedure-rules/civil
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Part 35 – Experts and assessors
• 35.1 Duty to restrict expert evidence
Expert evidence shall be restricted to that which is reasonably required to
resolve the proceedings.

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• 35.1 Duty to restrict expert evidence
Expert evidence shall be restricted to that which is reasonably required to
resolve the proceedings.

• 35.3 Experts – overriding duty to the court
(1) It is the duty of experts to help the court on matters within their expertise.
(2) This duty overrides any obligation to the person from whom experts have
received instructions or by whom they are paid.

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http://www.expertwitnessscotland.info/home.htm
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What steps are left for you?
• Exactly what remains for you to do depends
upon where you fit in the supply chain,
which role are you trying to fulfil?

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• Exactly what remains for you to do depends
upon where you fit in the supply chain,
which role are you trying to fulfil?
• custodian

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• Exactly what remains for you to do depends
upon where you fit in the supply chain,
which role are you trying to fulfil?
• custodian, or
• client

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• Exactly what remains for you to do depends
upon where you fit in the supply chain,
which role are you trying to fulfil?
• custodian, or
• client, or
• contractor

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• Exactly what remains for you to do depends
upon where you fit in the supply chain,
which role are you trying to fulfil?
•
•
•
•

custodian, or
client, or
contractor, or
consultant

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Riding to the
rescue . . .

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. . . here come the cavalry
• The Association has supported the supply chain
by developing standard terms and conditions

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• The Association has supported the supply chain
by developing standard terms and conditions
• for contractors

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• The Association has supported the supply chain
by developing standard terms and conditions
• for contractors, and
• for consultants

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• . . . but there is still work to be done

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Define
• From my experience . . .

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• From my experience . . . for every
instruction

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• From my experience . . . for every
instruction
• what will you do?

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• From my experience . . . for every
instruction
• what will you do?
• what will you accept responsibility for?

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• From my experience . . . for every
instruction
• what will you do?
• what will you accept responsibility for?
• what will you charge?

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“. . . I will . . .”

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1.

Under this proposal as the consultant I will:
1. undertake a tree survey and provide a report against the requirements of
Design Stages A – D as referred to in Figure 1: The design and construction
process and tree care of BS 5837:2012 Trees in relation to design,
demolition and construction – Recommendations (referred to hereafter as
BS 5837) at the site shown on [raw data] as supplied by [name] by
[email/post] on [date received].

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Do you need a sub-contractor?

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Got the paperwork sorted?

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Don’t get carried away
• Don’t go beyond
your competence
or expertise

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Define
• From my experience . . . for every
instruction
•
•
•
•

© Jonathan Hazell

what will you do?
what will you accept responsibility for?
what will you charge?
what will you not do?

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• From my experience . . . for every
instruction
•
•
•
•
•

© Jonathan Hazell

what will you do?
what will you accept responsibility for?
what will you charge?
what will you not do?
what will you not accept responsibility or
liability for?

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“. . . I will not . . .”

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2.

Under this proposal as the consultant I will not:
1. meet or contact the local planning authority’s officers to discuss the project
that is the subject of the consultancy service; if required those actions will
be considered to be a variation

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2.

Under this proposal as the consultant I will not:
1. meet or contact the local planning authority’s officers to discuss the project
that is the subject of the consultancy service; if required those actions will
be considered to be a variation
2. accept any liability that may arise from third-party post-processing of the
data that I have captured or recorded unless I have been given adequate
opportunity to confirm the veracity of those outputs before they are
forwarded to another party.

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Define
• From my experience . . .

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• From my experience . . . almost without
exception

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• From my experience . . . almost without
exception
• the client or customer may need firm guidance

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• From my experience . . . almost without
exception
• the client or customer may need firm guidance
• the process flow chart will be tortured

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• From my experience . . . almost without
exception
• the client or customer may need firm guidance
• the process flow chart will be tortured
• you will learn something to use later

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Mean what you say

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Always edit

© Jonathan Hazell

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When to do it?

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Before it’s too late!

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Design
• From my experience . . .

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• From my experience . . . start by looking the
wrong way down the telescope

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• From my experience . . .

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• From my experience . . . agree the
deliverables before you start

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James England – james@England.ac
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James England – james@England.ac
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• From my experience . . .

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• From my experience . . . only collect the
information you need

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• From my experience . . .

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• From my experience . . . don’t over-promise

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Design
• Your client has defined what they want

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• Your client has defined what they want
• You have defined what you can deliver

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• Your client has defined what they want
• You have defined what you can deliver
• Now, you need to agree the deliverables
or outputs

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• Decide how few outputs will deliver the brief

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• Decide how few outputs will deliver the brief
• Decide which supporting documents will you
need

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• Decide how few outputs will deliver the brief
• Decide which supporting documents will you
need
• What pieces of information is it likely that
your opinion be based on?

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• Decide how few outputs will deliver the brief
• Decide which supporting documents will you
need
• What pieces of information is it likely that
your opinion be based on?
• How will you illustrate what you’re saying?

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• Decide how few outputs will deliver the brief
• Decide which supporting documents will you
need
• What pieces of information is it likely that
your opinion be based on?
• How will you illustrate what you’re saying?
• Go and get on with it

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Don’t forget
You do not have to say anything.

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You do not have to say anything.
But it may harm your defence if you do not
mention when questioned something which
you later rely on in court.

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You do not have to say anything.
But it may harm your defence if you do not
mention when questioned something which
you later rely on in court.
Anything you do say may be given in evidence.

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Always edit

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You may know what you want . . .

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. . . but, can you persuade

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. . . but, can you persuade
• the architect, or developer, or
quantity surveyor?

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. . . but, can you persuade
• the architect, or developer, or
quantity surveyor?
• the planners?

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. . . but, can you persuade
• the architect, or developer, or
quantity surveyor?
• the planners?
• the clerk of works?

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. . . but, can you persuade
• the architect, or developer, or
quantity surveyor?
• the planners?
• the clerk of works?
• the digger driver?

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. . . but, can you persuade
• the architect, or developer, or
quantity surveyor?
• the planners?
• the clerk of works?
• the digger driver?
• the ground worker?

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. . . but, can you persuade
• the architect, or developer, or
quantity surveyor?
• the planners?
• the clerk of works?
• the digger driver?
• the ground worker?
• the owner/site manager?
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. . . but, can you persuade
• the architect, or developer, or
quantity surveyor?
• the planners?
• the clerk of works?
• the digger driver?
• the ground worker?
• the owner/site manager?
• your client?
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How to get what you want?
• All sorts of styles of contract
• fixed price
• Schedule of Rates
• call off

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• All sorts of styles of contract
• fixed price
• Schedule of Rates
• call off

© Jonathan Hazell

• All sorts of specifications
• the good,
• the bad, and
• the plain ugly

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• All sorts of clients
•
•
•
•
•
•
•

domestic
commercial
publicly funded
knowledgeable
know all's
interested amateurs
un-knowing professionals

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• All sorts of clients
•
•
•
•
•
•
•

domestic
commercial
publicly funded
knowledgeable
know all's
interested amateurs
un-knowing professionals

© Jonathan Hazell

• All sorts of ways of securing a
good service
•
•
•
•
•

employ a good contractor
employ a good specification
employ a good site manager
set up a beauty parade
develop trust through the supply
chain

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• All sorts of clients
•
•
•
•
•
•
•

domestic
commercial
publicly funded
knowledgeable
know all's
interested amateurs
un-knowing professionals

• All sorts of ways of securing a
good service
•
•
•
•
•

employ a good contractor
employ a good specification
employ a good site manager
set up a beauty parade
develop trust through the supply
chain

• Limited opportunities in the
public realm to explore all of
these
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Some examples, good and bad
• The Client is seeking arboricultural companies to provide
arboricultural survey services to locate and identify trees that are
interfering with the overhead electricity network along specified
circuits at all voltages that have been prioritised across the entire east
and west service areas. Suitable companies will provide competent
and qualified surveyors to:
1. Locate and identify trees along identified and prioritised circuits;
2. Identify and specify the tree cutting work required to each tree;
3. For each area of survey to prepare a Bill of Quantities, (including location
maps) for the tree cutting contractors to follow and execute;
© E.ON The Client, 2008
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4. To make contact with landowners and grantors and obtain their consent for
the tree work required;
5. To audit the work for quality and adherence to BS3998 and ENA TS43-8
post cutting and to sign off the work as complete;
6. To liaise with tree cutting contractors and their cutting crews in their area
of survey;
7. To obtain the sign off of the landowners and grantors that the work has
been completed satisfactorily and the land left clean and tidy of the
contractors work;

© E.ON The Client, 2008
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8. To maintain accurate records for The Client of (i) all surveys completed; (ii)
all written consents and completions; (iii) all completed cutting works; and
(iv) all audit records;
9. To make the records available to The Client on a regular basis for entry onto
the company’s SAP database;
10. To liaise with The Client’s Tree & Vegetation Planning & Policy Manager and
with Infrastructure Services’ Tree Contract Manager, Tree Programme
Manager, Tree Policy Manager, Tree Contract Delivery Managers & Project
Managers

© E.ON The Client, 2008
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© English Partnerships, 2008Connaught Barracks, Dover
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• What is meant by “A phase One tree survey” or “root protection
zones”

© English Partnerships, 2008Connaught Barracks, Dover
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• What is meant by “A phase One tree survey” or “root protection
zones”
• Why should you need to “map existing tree locations”
© English Partnerships, 2008Connaught Barracks, Dover
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© Jonathan Hazell

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www.with Paul in the room I’d rather not reveal the source of this woeful material.jrh.co.uk
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ELEMENT

STAGE

STAGE %

PRICE
Quality – Method Statement

Stage 1
Stage 2

60%
40%

CUMULATIVE TOTAL
Percentage out of 100%
60%
40%

Quality - Interview
Quality – Final Moderation

Stage 4
Stage 5

Not scored
Not scored
TOTAL

Not scored
Not scored
100%

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ELEMENT

STAGE

STAGE %

PRICE
Quality – Method Statement

Stage 1
Stage 2

60%
40%

CUMULATIVE TOTAL
Percentage out of 100%
60%
40%

Quality - Interview
Quality – Final Moderation

Stage 4
Stage 5

Not scored
Not scored
TOTAL

Not scored
Not scored
100%

• I find this sort of thing weak: why don’t clients be open and tell the
contractor what they expect?

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ELEMENT

STAGE

STAGE %

PRICE
Quality – Method Statement

Stage 1
Stage 2

60%
40%

CUMULATIVE TOTAL
Percentage out of 100%
60%
40%

Quality - Interview
Quality – Final Moderation

Stage 4
Stage 5

Not scored
Not scored
TOTAL

Not scored
Not scored
100%

• I find this sort of thing weak: why don’t clients be open and tell the
contractor what they expect?
• The process gets progressively worse for the contractor
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Bidder’s are advised that the Stage 2 quality score will be weighted as
follows:
Section of Method Statement
Customer Care
Management of work and management/supervisory
structures
IT systems
Continuous Improvement

© Jonathan Hazell

Percentage out of 100%
5%
25%
5%
5%

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• Stage 3
At the completion of stages 1 and 2 an overall assessment will be
undertaken

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• Stage 4
A further assessment of quality and performance by means of technical
interviews. This is designed to examine in more detail the issues
covered by the Bidder’s submitted Method Statement and the impact
in terms of the successful day to day operation and management of the
Contract and development of partnering to ensure the provision of a
high quality service. The overall evaluation on quality and price will be
adjusted to take into account the outcomes of the interview.

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• Stage 5
Final moderation stage, which may involve a further round of technical
interviews, case studies, taking up further references and site visits.

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• Stage 5
Final moderation stage, which may involve a further round of technical
interviews, case studies, taking up further references and site visits.

• Expensive,

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• Stage 5
Final moderation stage, which may involve a further round of technical
interviews, case studies, taking up further references and site visits.

• Expensive, time wasting,

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• Stage 5
Final moderation stage, which may involve a further round of technical
interviews, case studies, taking up further references and site visits.

• Expensive, time wasting, tosh

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• Beauty parade

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• Beauty parade
• Output specification

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• Beauty parade
• Output specification
• Fixed price

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• Beauty parade
• Output specification
• Fixed price
• “We’ll spend ££££ in
year 1, ££££ in years 2
and 3”

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© Jonathan Hazell

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Deliver
• From my experience . . .

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• From my experience . . .
• this can be fraught

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• From my experience . . .
• this can be fraught
• control is vital

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• From my experience . . .
• this can be fraught
• control is vital
• a timetable is important

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• From my experience . . .
•
•
•
•

© Jonathan Hazell

this can be fraught
control is vital
a timetable is important
flexibility can be a strength

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• From my experience . . .
•
•
•
•

this can be fraught
control is vital
a timetable is important
flexibility can be a strength

• Make sure you have gathered all the
information you need

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• From my experience . . .
•
•
•
•

this can be fraught
control is vital
a timetable is important
flexibility can be a strength

• Make sure you have gathered all the
information you need, but no more

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• From my experience . . .
•
•
•
•

this can be fraught
control is vital
a timetable is important
flexibility can be a strength

• Make sure you have gathered all the
information you need, but no more
• Deliver the agreed output “client-ready”

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You may know what you want . . .
• Did you persuade the planners?

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• Did you persuade the planners?
• The designers and cost
consultants?

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• Did you persuade the planners?
• The designers and cost
consultants?
• The clerk of works?

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• Did you persuade the planners?
• The designers and cost
consultants?
• The clerk of works?
• The digger driver?

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• Did you persuade the planners?
• The designers and cost
consultants?
• The clerk of works?
• The digger driver?
• The ground worker?

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• Did you persuade the planners?
• The designers and cost
consultants?
• The clerk of works?
• The digger driver?
• The ground worker?
• The owner/site manager?

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• Did you persuade the planners?
• The designers and cost
consultants?
• The clerk of works?
• The digger driver?
• The ground worker?
• The owner/site manager?
• Your client?
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Have you delivered?

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What was the brief?
• What are your client’s expectations?

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• What are your client’s expectations?
• Have you answered the question that
you framed?

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• What are your client’s expectations?
• Have you answered the question that
you framed?
• Have you got the data you need?

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• What are your client’s expectations?
• Have you answered the question that
you framed?
• Have you got the data you need?
• Have you done your research?

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• What are your client’s expectations?
• Have you answered the question that
you framed?
• Have you got the data you need?
• Have you done your research?
• Do you have the references you need?

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• What are your client’s expectations?
• Have you answered the question that
you framed?
• Have you got the data you need?
• Have you done your research?
• Do you have the references you need?
• Are you comfortable with your
output?
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Remember your audience
1. Never use a metaphor, simile, or
other figure of speech which you are
used to seeing in print.

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Page 232
2. Never use a long word where a short
one will do.

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Page 233
3. If it is possible to cut a word out,
always cut it out.

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Page 234
4. Never use the passive where you
can use the active.

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Page 235
5. Never use a foreign phrase, a
scientific word, or a jargon word if
you can think of an everyday English
equivalent.

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Page 236
6. Break any of these rules sooner than
say anything outright barbarous.

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Page 237
Have you delivered?
• Should it ever come to a dispute
can you convince all parties,
including yourself, that you have
delivered against your brief?

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The logic test
. . .it may harm your defence if
you do not mention when
questioned something which
you later rely on . . .

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. . .it may harm your defence if
you do not mention when
questioned something which
you later rely on . . .
• Can a continuous thread be
seen throughout your work?

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. . .it may harm your defence if
you do not mention when
questioned something which
you later rely on . . .
• Can a continuous thread be
seen throughout your work?
• Do your conclusions flow?

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. . .it may harm your defence if
you do not mention when
questioned something which
you later rely on . . .
• Can a continuous thread be
seen throughout your work?
• Do your conclusions flow?
• Do your recommendations
make sense?
http://c252289.r89.cf3.rackcdn.com/267375.jpg
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© Jonathan Hazell

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© Jonathan Hazell

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© Jonathan Hazell

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© Jonathan Hazell

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© Jonathan Hazell

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https://fbcdn-sphotos-a-a.akamaihd.net/hphotos-ak-frc3/p480x480/1069326_10152564065365260_999310075_n.jpg
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http://upload.wikimedia.org/wikipedia/commons/6/6d/Navy_binoculars.jpg
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© Jonathan Hazell

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“. . . when there is in prospect
a good that is certain and an
evil that is uncertain, it is
wrong not to do the good for
fear of the evil.”

Somerset Maugham, W. (1946) Then and now. London: Vintage 09 928686 6, p. 100
http://upload.wikimedia.org/wikipedia/commons/3/3e/Niccolo_Machiavelli_uffizi.jpg
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http://i223.photobucket.com/albums/dd188/bulkers/T2-Part%202/WagonMound.jpg
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© Jonathan Hazell

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Client ready data

© Jonathan Hazell

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Client ready data

© Jonathan Hazell

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Client ready data

© Jonathan Hazell

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http://www.theindietribe.com/wp-content/uploads/2013/03/146909.jpg
Scottish Branch seminar 31/10/13

© Jonathan Hazell

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http://i.telegraph.co.uk/multimedia/archive/01365/alan_sugar_1365027c.jpg
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© Jonathan Hazell

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© Jonathan Hazell

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© Jonathan Hazell

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Finally . . .
• By invoicing you confirm that you have
completed your commission and you are
fully satisfied that the work meets the brief.

http://i.dailymail.co.uk/i/pix/2008/11/28/article-1090136-02A18192000005DC-531_468x383.jpg
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Page 259
• By invoicing you confirm that you have
completed your commission and you are
fully satisfied that the work meets the brief.
• BUT – queries you receive after the issue of
your invoice will require you to answer
them, these may not be variations.

http://i.dailymail.co.uk/i/pix/2008/11/28/article-1090136-02A18192000005DC-531_468x383.jpg
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Page 260
• By invoicing you confirm that you have
completed your commission and you are
fully satisfied that the work meets the brief.
• BUT – queries you receive after the issue of
your invoice will require you to answer
them, these may not be variations.
• It is not unreasonable to expect you to do
everything in your power to resolve any
questions raised, which may mean a return
site visit at your expense.
http://i.dailymail.co.uk/i/pix/2008/11/28/article-1090136-02A18192000005DC-531_468x383.jpg
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Page 261
‘coz it says so . . .
“4.

Limit of consultant’s liability
1. If any part of the consultancy services are performed negligently
or in breach of the provisions of this agreement then at the
request of the client (if the request is made within six months of
the date of completion of the consultancy services) the
consultant will re-perform the relevant part of the consultancy
services subject to clauses 4.2 and 4.3 below.

http://www.trees.org.uk
© Jonathan Hazell

Scottish Branch seminar 31/10/13

Page 262
4.

Limit of consultant’s liability
2. Except in the case of death or personal injury caused by the
consultant's negligence the consultant's liability under or in
connection with this agreement whether arising in contract tort
breach of statutory duty or otherwise shall not exceed the
greater of the consultant charges or the amount recoverable
under the consultant's professional indemnity policy (if
applicable).

http://www.trees.org.uk
© Jonathan Hazell

Scottish Branch seminar 31/10/13

Page 263
4.

Limit of consultant’s liability
3. The consultant shall not be liable for any loss or damage or
expenses of any nature incurred or suffered by the client of an
indirect or consequential nature including without limitation any
economic loss, loss of profits turnover, business or goodwill.”

http://www.trees.org.uk
© Jonathan Hazell

Scottish Branch seminar 31/10/13

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Always edit

© Jonathan Hazell

Scottish Branch seminar 31/10/13

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© Jonathan Hazell

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Page 266
Wrapping up

http://www.gutsglamgrace.com/wp-content/uploads/2009/12/christmas-present.jpg
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© Jonathan Hazell

Page 267
• Your take home messages
include

© Jonathan Hazell

1. Look after your world

Scottish Branch seminar 31/10/13

Page 268
• Your take home messages
include

© Jonathan Hazell

1. Look after your world
2. Look after our world

Scottish Branch seminar 31/10/13

Page 269
• Your take home messages
include

© Jonathan Hazell

1. Look after your world
2. Look after our world
3. You can’t always get what you
want

Scottish Branch seminar 31/10/13

Page 270
• Your take home messages
include

© Jonathan Hazell

1. Look after your world
2. Look after our world
3. You can’t always get what you
want
4. Define, design, deliver

Scottish Branch seminar 31/10/13

Page 271
• Your take home messages
include

© Jonathan Hazell

1. Look after your world
2. Look after our world
3. You can’t always get what you
want
4. Define, design, deliver
5. Take your time to get the offer
right

Scottish Branch seminar 31/10/13

Page 272
• Your take home messages
include

© Jonathan Hazell

1. Look after your world
2. Look after our world
3. You can’t always get what you
want
4. Define, design, deliver
5. Take your time to get the offer
right
6. Start at the beginning

Scottish Branch seminar 31/10/13

Page 273
7. Define

© Jonathan Hazell

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Page 274
7. Define
8. Edit carefully

© Jonathan Hazell

Scottish Branch seminar 31/10/13

Page 275
7. Define
8. Edit carefully
9. Design

© Jonathan Hazell

Scottish Branch seminar 31/10/13

Page 276
7. Define
8. Edit carefully
9. Design
10. Edit carefully

© Jonathan Hazell

Scottish Branch seminar 31/10/13

Page 277
7. Define
8. Edit carefully
9. Design
10. Edit carefully
11. Deliver client ready data

© Jonathan Hazell

Scottish Branch seminar 31/10/13

Page 278
7. Define
8. Edit carefully
9. Design
10. Edit carefully
11. Deliver client ready data
12. Have you met your client’s
expectations?

© Jonathan Hazell

Scottish Branch seminar 31/10/13

Page 279
© Jonathan Hazell

Scottish Branch seminar 31/10/13

Page 280
If it all goes pear shaped . . .

http://3.bp.blogspot.com/_bHwExYECqfY/TAeAY6lOBfI/AAAAAAAAANE/-zAWooT01DM/s1600/A0180v18_0027023.jpg
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© Jonathan Hazell

Page 281
• get the good guys on side as
soon as possible

http://www.ftb.eu.com/_images/charles-mynors(33).jpg
© Jonathan Hazell

Scottish Branch seminar 31/10/13

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• get the good guys on side as
soon as possible

© Jonathan Hazell

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Page 283
Otherwise . . .

http://static.guim.co.uk/sys-images/Guardian/Pix/pictures/2013/7/15/1373895233092/Sir-John-Thomas-010.jpg
Scottish Branch seminar 31/10/13

© Jonathan Hazell

Page 284
. . . see you in court

http://alisonbattisby.files.wordpress.com/2008/11/london-scene-094.jpg
Scottish Branch seminar 31/10/13

© Jonathan Hazell

Page 285
. . . or maybe the Supreme Court?

http://www.supremecourt.gov.uk/images/welcome-from-lord-neuberger.jpg
Scottish Branch seminar 31/10/13

© Jonathan Hazell

Page 286
http://openbuildings.com/buildings/middlesex-guildhall-profile-7116
Scottish Branch seminar 31/10/13

© Jonathan Hazell

Page 287
So, please take note!

© Jonathan Hazell

Scottish Branch seminar 31/10/13

Page 288
Some examples
• I’ve put a model proposal for
consultancy services on
http://jhazell.com/?page_id=200, or
• I’ve also put an example of tender
documents for tree work services there,
but you’ll need to refer to both GN8 and
BS3998 to understand it

© Jonathan Hazell

Scottish Branch seminar 31/10/13

Page 289
Download this presentation from

email jonathan@jhazell.com for the link

http://digitaltutorials.jrn.columbia.edu/wp-content/uploads/2011/07/Dropbox_Logo1.png
Scottish Branch seminar 31/10/13

© Jonathan Hazell

Page 290
View this presentation again

www.slideshare.net/HazellTowers/2013-10-31

http://www.slideshare.net/images/logo/press-logos/slideshare_550x150.png
Scottish Branch seminar 31/10/13

© Jonathan Hazell

Page 291

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2013 10 31

  • 1. Terms and conditions of contract Jonathan Hazell 31 October 2013 © Jonathan Hazell
  • 2. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 2
  • 5. • Listen, don’t write anything down © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 5
  • 6. • Listen, don’t write anything down • These slides are freely available on-line © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 6
  • 7. • Listen, don’t write anything down • These slides are freely available on-line • There are notes are on-line too! © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 7
  • 8. • Listen, don’t write anything down • These slides are freely available on-line • There are notes on-line too! • But, if you’re a compulsive scribbler, I’ve flagged key messages © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 8
  • 9. • Listen, don’t write anything down • These slides are freely available on-line • There are notes on-line too! • But, if you’re a compulsive scribbler, I’ve flagged key messages, like so © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 9
  • 12. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 12
  • 13. The best things come in threes © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 13
  • 14. • Hopefully, I can impress on you • why you should do anything, © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 14
  • 15. • Hopefully, I can impress on you • why you should do anything, and • what you can do http://www.over-board.co.uk/media/catalog/product/cache/1/image/800x600/9df78eab33525d08d6e5fb8d27136e95/m/a/map-pouch-0b1081blk-lores.jpg Page 15 Scottish Branch seminar 31/10/13 © Jonathan Hazell
  • 16. • Hopefully, I can impress on you • why you should bother, and • what you can do, and • when to do it. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 16
  • 17. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 17
  • 18. Why you should do anything © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 18
  • 19. Look after your world http://i.telegraph.co.uk/multimedia/archive/01016/italian_job_220_1016903f.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 19
  • 21. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 21
  • 22. Look after our world too http://barzilaiendan.files.wordpress.com/2007/08/3escher-hand-with-reflecting-sphere-medium.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 22
  • 23. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 23
  • 24. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 24
  • 25. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 25
  • 26. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 26
  • 27. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 27
  • 29. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 29
  • 30. What you can do http://www.over-board.co.uk/media/catalog/product/cache/1/image/800x600/9df78eab33525d08d6e5fb8d27136e95/m/a/map-pouch-0b1081blk-lores.jpg Page 30 Scottish Branch seminar 31/10/13 © Jonathan Hazell
  • 33. Don’t forget . . . http://www.cambridge2000.com/gallery/images/P4235041e.jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 33
  • 43. But remember . . . © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 43
  • 44. . . . don’t be deflected http://image-store.slidesharecdn.com/ee84414a-00c1-11e3-8e91-22000aa5129e-large.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 44
  • 45. . . . don’t let on to your client http://images3.wikia.nocookie.net/__cb20120506011827/disney/images/d/d5/TheMuppetsGroupshot2011.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 45
  • 46. “You can’t always get what you want, Writer: JAGGER, MICK / RICHARDS, KEITH Lyrics © ABKCO Music Inc. http://www.gigslutz.co.uk/wp-content/uploads/2013/07/Rolling-Stones-Hyde-Park-2.jpg Page 46 Scottish Branch seminar 31/10/13 © Jonathan Hazell
  • 47. “You can’t always get what you want, but if you try sometimes you just might find you get what you need” © Jonathan Hazell Writer: JAGGER, MICK / RICHARDS, KEITH Lyrics © ABKCO Music Inc. Page 47 Scottish Branch seminar 31/10/13
  • 48. Pull all the pieces together . . . http://daveharman.com/wp-content/uploads/2011/11/jigsaw-puzzle-2.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 48
  • 49. . . .and get selected? http://4.bp.blogspot.com/-jjvzPCN5S7U/T6LUO-bcyjI/AAAAAAAAA0M/F8sapk8GaVY/s1600/roy+hodgson.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 49
  • 50. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 50
  • 51. So, what can you do? http://static.brazencareerist.com/brazenlife/2012/10/interview-questions.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 51
  • 56. Beware Greeks bearing gifts http://uploads7.wikipaintings.org/images/giovanni-domenico-tiepolo/the-procession-of-the-trojan-horse-in-troy-1773.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 56
  • 57. If it looks too good to be true . . . https://scontent-a-lhr.xx.fbcdn.net/hphotos-frc3/1385334_327393627400372_711023685_n.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 57
  • 58. . . . it probably is © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 58
  • 59. Use your antennae . . . http://wallpaperscraft.com/image/insect_antennae_leaf_head_43013_1600x1200.jpg?orig=1 Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 59
  • 60. . . . avoid trouble © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 60
  • 61. Write things down “A verbal contract isn’t worth the paper it’s written on” http://teigerfamily.files.wordpress.com/2012/08/goldwyn-samuel-02-g.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 61
  • 62. “As every lawyer knows, setting out clear Terms for any contract, at the outset, is essential if subsequent problems are to be avoided.” https://www.jspubs.com/ © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 62
  • 63. “You do not have to say anything. But it may harm your defence if you do not mention when questioned something which you later rely on in court. Anything you do say may be given in evidence.” http://www.oronozlawyers.com/wp-content/uploads/handcuffs.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 63
  • 64. Be risk averse https://pbs.twimg.com/media/BQvVFfiCAAIEk0W.jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 64
  • 65. Balance the risks https://pbs.twimg.com/media/BUt_iUsCQAAG4aN.jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 65
  • 66. This is not always an option . . . http://laborcamp.mcad.edu/files/gold_1.jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 66
  • 68. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 68
  • 69. Let’s start at the very beginning http://blog.abcmusicandme.com/wp-content/uploads/2010/09/sound-of-music.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 69
  • 70. What’s a contract? A promise or set of promises which the law will enforce. http://www.lawteacher.net/contract-law/introduction.php © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 70
  • 71. A promise or set of promises which the law will enforce. • The normal method of enforcement is an action for damages for breach of contract, though in some cases the court may order performance by the party in default. http://www.lawteacher.net/contract-law/introduction.php © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 71
  • 72. Elements of a contract 1. Agreement An agreement is formed when one party accepts the offer of another and involves a "meeting of the minds". http://www.lawteacher.net/contract-law/introduction.php © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 72
  • 73. 1. Agreement An agreement is formed when one party accepts the offer of another and involves a "meeting of the minds". 2. Consideration Both parties must have provided consideration, i.e., each side must promise to give or do something for the other. http://www.lawteacher.net/contract-law/introduction.php © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 73
  • 74. 1. Agreement An agreement is formed when one party accepts the offer of another and involves a "meeting of the minds". 2. Consideration Both parties must have provided consideration, i.e., each side must promise to give or do something for the other. 3. Intention to create legal relations The parties must have intended their agreement to have legal consequences. The law will not concern itself with purely domestic or social agreements. http://www.lawteacher.net/contract-law/introduction.php © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 74
  • 75. 4. Capacity The parties must be legally capable of entering into a contract. http://www.lawteacher.net/contract-law/introduction.php © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 75
  • 76. 4. Capacity The parties must be legally capable of entering into a contract. 5. Consent The agreement must have been entered into freely. Consent may be vitiated by duress or undue influence. http://www.lawteacher.net/contract-law/introduction.php © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 76
  • 77. 4. Capacity The parties must be legally capable of entering into a contract. 5. Consent The agreement must have been entered into freely. Consent may be vitiated by duress or undue influence. 6. Legality The purpose of the agreement must not be illegal or contrary to public policy. http://www.lawteacher.net/contract-law/introduction.php © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 77
  • 78. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 78
  • 79. How to draft a contract? http://www.freeimageslive.com/galleries/workplace/office2/pics/pencil.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 79
  • 81. Don’t think you’re a dunce © Jonathan Hazell Scottish Branch seminar 31/10/13 http://favim.com/orig/201104/03/Favim.com-12574.jpg Page 81
  • 82. • If you haven’t a clue it doesn’t mean you’re a dunce © Jonathan Hazell Scottish Branch seminar 31/10/13 http://favim.com/orig/201104/03/Favim.com-12574.jpg Page 82
  • 83. • If you haven’t a clue it doesn’t mean you’re a dunce • If you hadn’t a clue you wouldn’t be here today © Jonathan Hazell Scottish Branch seminar 31/10/13 http://favim.com/orig/201104/03/Favim.com-12574.jpg Page 83
  • 84. Terms and conditions • Terms and Conditions set out the rights and obligations of the contracting parties when a contract is awarded or entered into http://25thjdc.com/wp-content/uploads/2012/11/Scales-of-Justice2.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 84
  • 85. • Terms and Conditions set out the rights and obligations of the contracting parties when a contract is awarded or entered into • general conditions are common to all types of contracts http://25thjdc.com/wp-content/uploads/2012/11/Scales-of-Justice2.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 85
  • 86. • Terms and Conditions set out the rights and obligations of the contracting parties when a contract is awarded or entered into • general conditions are common to all types of contracts • special conditions are peculiar to a specific contract (such as contract change conditions, payment conditions, price variation clauses, penalties). http://25thjdc.com/wp-content/uploads/2012/11/Scales-of-Justice2.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 86
  • 87. • There’s very little need to write your own as there are plenty of pro forma Ts and Cs out there http://25thjdc.com/wp-content/uploads/2012/11/Scales-of-Justice2.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 87
  • 88. • There’s very little need to write your own as there are plenty of pro forma Ts and Cs out there • in the canon of work produced by the AA and other industry bodies http://25thjdc.com/wp-content/uploads/2012/11/Scales-of-Justice2.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 88
  • 89. • There’s very little need to write your own as there are plenty of pro forma Ts and Cs out there • in the canon of work produced by the AA and other industry bodies • in the canon of work produced by the legal profession http://25thjdc.com/wp-content/uploads/2012/11/Scales-of-Justice2.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 89
  • 90. http://www.trees.org.uk © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 90
  • 92. https://www.jspubs.com/ © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 92
  • 93. Civil Procedure Rules http://www.justice.gov.uk/courts/procedure-rules/civil © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 93
  • 94. Part 35 – Experts and assessors • 35.1 Duty to restrict expert evidence Expert evidence shall be restricted to that which is reasonably required to resolve the proceedings. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 94
  • 95. • 35.1 Duty to restrict expert evidence Expert evidence shall be restricted to that which is reasonably required to resolve the proceedings. • 35.3 Experts – overriding duty to the court (1) It is the duty of experts to help the court on matters within their expertise. (2) This duty overrides any obligation to the person from whom experts have received instructions or by whom they are paid. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 95
  • 97. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 97
  • 98. What steps are left for you? • Exactly what remains for you to do depends upon where you fit in the supply chain, which role are you trying to fulfil? http://www.bombayharbor.com/productImage/114292661359938262356_low/Jvs_Werner_Aluminium_Ladders.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 98
  • 99. • Exactly what remains for you to do depends upon where you fit in the supply chain, which role are you trying to fulfil? • custodian http://www.bombayharbor.com/productImage/114292661359938262356_low/Jvs_Werner_Aluminium_Ladders.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 99
  • 100. • Exactly what remains for you to do depends upon where you fit in the supply chain, which role are you trying to fulfil? • custodian, or • client http://www.bombayharbor.com/productImage/114292661359938262356_low/Jvs_Werner_Aluminium_Ladders.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 100
  • 101. • Exactly what remains for you to do depends upon where you fit in the supply chain, which role are you trying to fulfil? • custodian, or • client, or • contractor http://www.bombayharbor.com/productImage/114292661359938262356_low/Jvs_Werner_Aluminium_Ladders.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 101
  • 102. • Exactly what remains for you to do depends upon where you fit in the supply chain, which role are you trying to fulfil? • • • • custodian, or client, or contractor, or consultant http://www.bombayharbor.com/productImage/114292661359938262356_low/Jvs_Werner_Aluminium_Ladders.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 102
  • 103. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 103
  • 104. Riding to the rescue . . . http://upload.wikimedia.org/wikipedia/commons/0/0f/King's_Troop,_Royal_Horse_Artillery_riding_during_a_gun_salute_ceremony.jpg Scottish Branch seminar 31/10/13
  • 105. . . . here come the cavalry • The Association has supported the supply chain by developing standard terms and conditions http://www.trees.org.uk © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 105
  • 106. • The Association has supported the supply chain by developing standard terms and conditions • for contractors http://www.trees.org.uk © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 106
  • 107. • The Association has supported the supply chain by developing standard terms and conditions • for contractors, and • for consultants http://www.trees.org.uk © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 107
  • 108. • . . . but there is still work to be done http://www.trees.org.uk © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 108
  • 109. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 109
  • 110. Define • From my experience . . . © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 110
  • 111. • From my experience . . . for every instruction © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 111
  • 112. • From my experience . . . for every instruction • what will you do? © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 112
  • 113. • From my experience . . . for every instruction • what will you do? • what will you accept responsibility for? © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 113
  • 114. • From my experience . . . for every instruction • what will you do? • what will you accept responsibility for? • what will you charge? © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 114
  • 115. “. . . I will . . .” http://images4.wikia.nocookie.net/__cb20110807000428/muppet/images/0/07/Marriage.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 115
  • 116. 1. Under this proposal as the consultant I will: 1. undertake a tree survey and provide a report against the requirements of Design Stages A – D as referred to in Figure 1: The design and construction process and tree care of BS 5837:2012 Trees in relation to design, demolition and construction – Recommendations (referred to hereafter as BS 5837) at the site shown on [raw data] as supplied by [name] by [email/post] on [date received]. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 116
  • 117. Do you need a sub-contractor? http://www.bbc.co.uk/cult/anderson/thunderbirds/images/520_brains.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 117
  • 118. Got the paperwork sorted? © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 118
  • 119. Don’t get carried away • Don’t go beyond your competence or expertise http://chem-fuuast.weebly.com/uploads/1/2/8/9/12894433/5305170_orig.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 119
  • 120. Define • From my experience . . . for every instruction • • • • © Jonathan Hazell what will you do? what will you accept responsibility for? what will you charge? what will you not do? Scottish Branch seminar 31/10/13 Page 120
  • 121. • From my experience . . . for every instruction • • • • • © Jonathan Hazell what will you do? what will you accept responsibility for? what will you charge? what will you not do? what will you not accept responsibility or liability for? Scottish Branch seminar 31/10/13 Page 121
  • 122. “. . . I will not . . .” http://eofdreams.com/data_images/dreams/tarantula/tarantula-10.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 122
  • 123. 2. Under this proposal as the consultant I will not: 1. meet or contact the local planning authority’s officers to discuss the project that is the subject of the consultancy service; if required those actions will be considered to be a variation © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 123
  • 124. 2. Under this proposal as the consultant I will not: 1. meet or contact the local planning authority’s officers to discuss the project that is the subject of the consultancy service; if required those actions will be considered to be a variation 2. accept any liability that may arise from third-party post-processing of the data that I have captured or recorded unless I have been given adequate opportunity to confirm the veracity of those outputs before they are forwarded to another party. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 124
  • 125. Define • From my experience . . . © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 125
  • 126. • From my experience . . . almost without exception © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 126
  • 127. • From my experience . . . almost without exception • the client or customer may need firm guidance © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 127
  • 128. • From my experience . . . almost without exception • the client or customer may need firm guidance • the process flow chart will be tortured © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 128
  • 129. • From my experience . . . almost without exception • the client or customer may need firm guidance • the process flow chart will be tortured • you will learn something to use later © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 129
  • 130. Mean what you say © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 130
  • 131. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 131
  • 132. Always edit © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 132
  • 133. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 133
  • 134. When to do it? © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 134
  • 135. Before it’s too late! http://www.london.anglican.org/img/life/funerals.jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 135
  • 136. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 136
  • 137. Design • From my experience . . . http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 137
  • 138. • From my experience . . . start by looking the wrong way down the telescope http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 138
  • 140. • From my experience . . . http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 140
  • 141. • From my experience . . . agree the deliverables before you start http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 141
  • 142. James England – james@England.ac © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 142
  • 143. James England – james@England.ac © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 143
  • 144. • From my experience . . . http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 144
  • 145. • From my experience . . . only collect the information you need http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 145
  • 147. • From my experience . . . http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 147
  • 148. • From my experience . . . don’t over-promise http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 148
  • 149. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 149
  • 150. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 150
  • 151. Design • Your client has defined what they want © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 151
  • 153. • Your client has defined what they want • You have defined what you can deliver © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 153
  • 155. • Your client has defined what they want • You have defined what you can deliver • Now, you need to agree the deliverables or outputs © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 155
  • 157. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 157
  • 158. • Decide how few outputs will deliver the brief © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 158
  • 159. • Decide how few outputs will deliver the brief • Decide which supporting documents will you need © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 159
  • 160. • Decide how few outputs will deliver the brief • Decide which supporting documents will you need • What pieces of information is it likely that your opinion be based on? © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 160
  • 161. • Decide how few outputs will deliver the brief • Decide which supporting documents will you need • What pieces of information is it likely that your opinion be based on? • How will you illustrate what you’re saying? © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 161
  • 162. • Decide how few outputs will deliver the brief • Decide which supporting documents will you need • What pieces of information is it likely that your opinion be based on? • How will you illustrate what you’re saying? • Go and get on with it © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 162
  • 163. Don’t forget You do not have to say anything. http://www.oronozlawyers.com/wp-content/uploads/handcuffs.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 163
  • 164. You do not have to say anything. But it may harm your defence if you do not mention when questioned something which you later rely on in court. http://www.oronozlawyers.com/wp-content/uploads/handcuffs.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 164
  • 165. You do not have to say anything. But it may harm your defence if you do not mention when questioned something which you later rely on in court. Anything you do say may be given in evidence. http://www.oronozlawyers.com/wp-content/uploads/handcuffs.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 165
  • 166. Always edit © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 166
  • 167. You may know what you want . . . © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 167
  • 168. . . . but, can you persuade © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 168
  • 169. . . . but, can you persuade • the architect, or developer, or quantity surveyor? © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 169
  • 170. . . . but, can you persuade • the architect, or developer, or quantity surveyor? • the planners? http://www.eims.com.au/Images/PLANNING%20OFFICER.gif © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 170
  • 171. . . . but, can you persuade • the architect, or developer, or quantity surveyor? • the planners? • the clerk of works? http://technotab.com/wp-content/uploads/2012/04/design-tools.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 171
  • 172. . . . but, can you persuade • the architect, or developer, or quantity surveyor? • the planners? • the clerk of works? • the digger driver? http://technotab.com/wp-content/uploads/2012/04/design-tools.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 172
  • 173. . . . but, can you persuade • the architect, or developer, or quantity surveyor? • the planners? • the clerk of works? • the digger driver? • the ground worker? http://th00.deviantart.net/fs71/PRE/i/2011/030/1/9/bottle__russian_vodka_by_special_k_001-d38eg90.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 173
  • 174. . . . but, can you persuade • the architect, or developer, or quantity surveyor? • the planners? • the clerk of works? • the digger driver? • the ground worker? • the owner/site manager? © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 174
  • 175. . . . but, can you persuade • the architect, or developer, or quantity surveyor? • the planners? • the clerk of works? • the digger driver? • the ground worker? • the owner/site manager? • your client? http://images3.wikia.nocookie.net/__cb20120506011827/disney/images/d/d5/TheMuppetsGroupshot2011.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 175
  • 176. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 176
  • 177. How to get what you want? • All sorts of styles of contract • fixed price • Schedule of Rates • call off © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 177
  • 178. • All sorts of styles of contract • fixed price • Schedule of Rates • call off © Jonathan Hazell • All sorts of specifications • the good, • the bad, and • the plain ugly Scottish Branch seminar 31/10/13 Page 178
  • 179. • All sorts of clients • • • • • • • domestic commercial publicly funded knowledgeable know all's interested amateurs un-knowing professionals © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 179
  • 180. • All sorts of clients • • • • • • • domestic commercial publicly funded knowledgeable know all's interested amateurs un-knowing professionals © Jonathan Hazell • All sorts of ways of securing a good service • • • • • employ a good contractor employ a good specification employ a good site manager set up a beauty parade develop trust through the supply chain Scottish Branch seminar 31/10/13 Page 180
  • 181. • All sorts of clients • • • • • • • domestic commercial publicly funded knowledgeable know all's interested amateurs un-knowing professionals • All sorts of ways of securing a good service • • • • • employ a good contractor employ a good specification employ a good site manager set up a beauty parade develop trust through the supply chain • Limited opportunities in the public realm to explore all of these © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 181
  • 182. Some examples, good and bad • The Client is seeking arboricultural companies to provide arboricultural survey services to locate and identify trees that are interfering with the overhead electricity network along specified circuits at all voltages that have been prioritised across the entire east and west service areas. Suitable companies will provide competent and qualified surveyors to: 1. Locate and identify trees along identified and prioritised circuits; 2. Identify and specify the tree cutting work required to each tree; 3. For each area of survey to prepare a Bill of Quantities, (including location maps) for the tree cutting contractors to follow and execute; © E.ON The Client, 2008 © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 182
  • 183. 4. To make contact with landowners and grantors and obtain their consent for the tree work required; 5. To audit the work for quality and adherence to BS3998 and ENA TS43-8 post cutting and to sign off the work as complete; 6. To liaise with tree cutting contractors and their cutting crews in their area of survey; 7. To obtain the sign off of the landowners and grantors that the work has been completed satisfactorily and the land left clean and tidy of the contractors work; © E.ON The Client, 2008 © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 183
  • 184. 8. To maintain accurate records for The Client of (i) all surveys completed; (ii) all written consents and completions; (iii) all completed cutting works; and (iv) all audit records; 9. To make the records available to The Client on a regular basis for entry onto the company’s SAP database; 10. To liaise with The Client’s Tree & Vegetation Planning & Policy Manager and with Infrastructure Services’ Tree Contract Manager, Tree Programme Manager, Tree Policy Manager, Tree Contract Delivery Managers & Project Managers © E.ON The Client, 2008 © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 184
  • 185. © English Partnerships, 2008Connaught Barracks, Dover © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 185
  • 186. • What is meant by “A phase One tree survey” or “root protection zones” © English Partnerships, 2008Connaught Barracks, Dover © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 186
  • 187. • What is meant by “A phase One tree survey” or “root protection zones” • Why should you need to “map existing tree locations” © English Partnerships, 2008Connaught Barracks, Dover © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 187
  • 188. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 188
  • 189. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 189
  • 190. www.with Paul in the room I’d rather not reveal the source of this woeful material.jrh.co.uk © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 190
  • 191. ELEMENT STAGE STAGE % PRICE Quality – Method Statement Stage 1 Stage 2 60% 40% CUMULATIVE TOTAL Percentage out of 100% 60% 40% Quality - Interview Quality – Final Moderation Stage 4 Stage 5 Not scored Not scored TOTAL Not scored Not scored 100% Produced by NHMF – NHF TREEWORKS - Ver 6 – Invitation to Tender Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 191
  • 192. ELEMENT STAGE STAGE % PRICE Quality – Method Statement Stage 1 Stage 2 60% 40% CUMULATIVE TOTAL Percentage out of 100% 60% 40% Quality - Interview Quality – Final Moderation Stage 4 Stage 5 Not scored Not scored TOTAL Not scored Not scored 100% • I find this sort of thing weak: why don’t clients be open and tell the contractor what they expect? Produced by NHMF – NHF TREEWORKS - Ver 6 – Invitation to Tender Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 192
  • 193. ELEMENT STAGE STAGE % PRICE Quality – Method Statement Stage 1 Stage 2 60% 40% CUMULATIVE TOTAL Percentage out of 100% 60% 40% Quality - Interview Quality – Final Moderation Stage 4 Stage 5 Not scored Not scored TOTAL Not scored Not scored 100% • I find this sort of thing weak: why don’t clients be open and tell the contractor what they expect? • The process gets progressively worse for the contractor Produced by NHMF – NHF TREEWORKS - Ver 6 – Invitation to Tender Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 193
  • 194. Bidder’s are advised that the Stage 2 quality score will be weighted as follows: Section of Method Statement Customer Care Management of work and management/supervisory structures IT systems Continuous Improvement © Jonathan Hazell Percentage out of 100% 5% 25% 5% 5% Scottish Branch seminar 31/10/13 Page 194
  • 195. • Stage 3 At the completion of stages 1 and 2 an overall assessment will be undertaken © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 195
  • 196. • Stage 4 A further assessment of quality and performance by means of technical interviews. This is designed to examine in more detail the issues covered by the Bidder’s submitted Method Statement and the impact in terms of the successful day to day operation and management of the Contract and development of partnering to ensure the provision of a high quality service. The overall evaluation on quality and price will be adjusted to take into account the outcomes of the interview. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 196
  • 197. • Stage 5 Final moderation stage, which may involve a further round of technical interviews, case studies, taking up further references and site visits. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 197
  • 198. • Stage 5 Final moderation stage, which may involve a further round of technical interviews, case studies, taking up further references and site visits. • Expensive, © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 198
  • 199. • Stage 5 Final moderation stage, which may involve a further round of technical interviews, case studies, taking up further references and site visits. • Expensive, time wasting, © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 199
  • 200. • Stage 5 Final moderation stage, which may involve a further round of technical interviews, case studies, taking up further references and site visits. • Expensive, time wasting, tosh © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 200
  • 201. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 201
  • 203. • Beauty parade • Output specification http://2.bp.blogspot.com/-rL5ka9a_fzw/T0gK_7-A63I/AAAAAAAArl0/3CaPncLf4aU/s1600/westminster-dog-show-photo.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 203
  • 204. • Beauty parade • Output specification • Fixed price http://2.bp.blogspot.com/-rL5ka9a_fzw/T0gK_7-A63I/AAAAAAAArl0/3CaPncLf4aU/s1600/westminster-dog-show-photo.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 204
  • 205. • Beauty parade • Output specification • Fixed price • “We’ll spend ££££ in year 1, ££££ in years 2 and 3” http://2.bp.blogspot.com/-rL5ka9a_fzw/T0gK_7-A63I/AAAAAAAArl0/3CaPncLf4aU/s1600/westminster-dog-show-photo.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 205
  • 208. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 208
  • 209. Deliver • From my experience . . . © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 209
  • 210. • From my experience . . . • this can be fraught © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 210
  • 211. • From my experience . . . • this can be fraught • control is vital © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 211
  • 212. • From my experience . . . • this can be fraught • control is vital • a timetable is important © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 212
  • 213. • From my experience . . . • • • • © Jonathan Hazell this can be fraught control is vital a timetable is important flexibility can be a strength Scottish Branch seminar 31/10/13 Page 213
  • 214. • From my experience . . . • • • • this can be fraught control is vital a timetable is important flexibility can be a strength • Make sure you have gathered all the information you need © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 214
  • 215. • From my experience . . . • • • • this can be fraught control is vital a timetable is important flexibility can be a strength • Make sure you have gathered all the information you need, but no more © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 215
  • 216. • From my experience . . . • • • • this can be fraught control is vital a timetable is important flexibility can be a strength • Make sure you have gathered all the information you need, but no more • Deliver the agreed output “client-ready” © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 216
  • 217. You may know what you want . . . • Did you persuade the planners? http://www.eims.com.au/Images/PLANNING%20OFFICER.gif © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 217
  • 218. • Did you persuade the planners? • The designers and cost consultants? http://www.artifolk.co.uk/images/products/12783x300.jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 218
  • 219. • Did you persuade the planners? • The designers and cost consultants? • The clerk of works? http://technotab.com/wp-content/uploads/2012/04/design-tools.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 219
  • 220. • Did you persuade the planners? • The designers and cost consultants? • The clerk of works? • The digger driver? http://technotab.com/wp-content/uploads/2012/04/design-tools.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 220
  • 221. • Did you persuade the planners? • The designers and cost consultants? • The clerk of works? • The digger driver? • The ground worker? http://th00.deviantart.net/fs71/PRE/i/2011/030/1/9/bottle__russian_vodka_by_special_k_001-d38eg90.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 221
  • 222. • Did you persuade the planners? • The designers and cost consultants? • The clerk of works? • The digger driver? • The ground worker? • The owner/site manager? © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 222
  • 223. • Did you persuade the planners? • The designers and cost consultants? • The clerk of works? • The digger driver? • The ground worker? • The owner/site manager? • Your client? http://images3.wikia.nocookie.net/__cb20120506011827/disney/images/d/d5/TheMuppetsGroupshot2011.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 223
  • 224. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 224
  • 226. What was the brief? • What are your client’s expectations? http://www.abc.net.au/news/linkableblob/3662168/data/students-sitting-an-exam-data.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 226
  • 227. • What are your client’s expectations? • Have you answered the question that you framed? http://www.abc.net.au/news/linkableblob/3662168/data/students-sitting-an-exam-data.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 227
  • 228. • What are your client’s expectations? • Have you answered the question that you framed? • Have you got the data you need? http://www.abc.net.au/news/linkableblob/3662168/data/students-sitting-an-exam-data.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 228
  • 229. • What are your client’s expectations? • Have you answered the question that you framed? • Have you got the data you need? • Have you done your research? http://www.abc.net.au/news/linkableblob/3662168/data/students-sitting-an-exam-data.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 229
  • 230. • What are your client’s expectations? • Have you answered the question that you framed? • Have you got the data you need? • Have you done your research? • Do you have the references you need? http://www.abc.net.au/news/linkableblob/3662168/data/students-sitting-an-exam-data.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 230
  • 231. • What are your client’s expectations? • Have you answered the question that you framed? • Have you got the data you need? • Have you done your research? • Do you have the references you need? • Are you comfortable with your output? http://www.abc.net.au/news/linkableblob/3662168/data/students-sitting-an-exam-data.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 231
  • 232. Remember your audience 1. Never use a metaphor, simile, or other figure of speech which you are used to seeing in print. http://whyevolutionistrue.files.wordpress.com/2010/07/george-orwell.jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 http://www.orwell.ru/library/essays/politics/english/e_polit Page 232
  • 233. 2. Never use a long word where a short one will do. http://whyevolutionistrue.files.wordpress.com/2010/07/george-orwell.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell http://www.orwell.ru/library/essays/politics/english/e_polit Page 233
  • 234. 3. If it is possible to cut a word out, always cut it out. http://whyevolutionistrue.files.wordpress.com/2010/07/george-orwell.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell http://www.orwell.ru/library/essays/politics/english/e_polit Page 234
  • 235. 4. Never use the passive where you can use the active. http://whyevolutionistrue.files.wordpress.com/2010/07/george-orwell.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell http://www.orwell.ru/library/essays/politics/english/e_polit Page 235
  • 236. 5. Never use a foreign phrase, a scientific word, or a jargon word if you can think of an everyday English equivalent. http://whyevolutionistrue.files.wordpress.com/2010/07/george-orwell.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell http://www.orwell.ru/library/essays/politics/english/e_polit Page 236
  • 237. 6. Break any of these rules sooner than say anything outright barbarous. http://whyevolutionistrue.files.wordpress.com/2010/07/george-orwell.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell http://www.orwell.ru/library/essays/politics/english/e_polit Page 237
  • 238. Have you delivered? • Should it ever come to a dispute can you convince all parties, including yourself, that you have delivered against your brief? © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 238
  • 239. The logic test . . .it may harm your defence if you do not mention when questioned something which you later rely on . . . http://c252289.r89.cf3.rackcdn.com/267375.jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 239
  • 240. . . .it may harm your defence if you do not mention when questioned something which you later rely on . . . • Can a continuous thread be seen throughout your work? http://c252289.r89.cf3.rackcdn.com/267375.jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 240
  • 241. . . .it may harm your defence if you do not mention when questioned something which you later rely on . . . • Can a continuous thread be seen throughout your work? • Do your conclusions flow? http://c252289.r89.cf3.rackcdn.com/267375.jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 241
  • 242. . . .it may harm your defence if you do not mention when questioned something which you later rely on . . . • Can a continuous thread be seen throughout your work? • Do your conclusions flow? • Do your recommendations make sense? http://c252289.r89.cf3.rackcdn.com/267375.jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 242
  • 243. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 243
  • 244. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 244
  • 245. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 245
  • 246. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 246
  • 247. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 247
  • 250. “. . . when there is in prospect a good that is certain and an evil that is uncertain, it is wrong not to do the good for fear of the evil.” Somerset Maugham, W. (1946) Then and now. London: Vintage 09 928686 6, p. 100 http://upload.wikimedia.org/wikipedia/commons/3/3e/Niccolo_Machiavelli_uffizi.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 250
  • 252. Client ready data © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 252
  • 253. Client ready data © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 253
  • 254. Client ready data © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 254
  • 257. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 257
  • 258. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 258
  • 259. Finally . . . • By invoicing you confirm that you have completed your commission and you are fully satisfied that the work meets the brief. http://i.dailymail.co.uk/i/pix/2008/11/28/article-1090136-02A18192000005DC-531_468x383.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 259
  • 260. • By invoicing you confirm that you have completed your commission and you are fully satisfied that the work meets the brief. • BUT – queries you receive after the issue of your invoice will require you to answer them, these may not be variations. http://i.dailymail.co.uk/i/pix/2008/11/28/article-1090136-02A18192000005DC-531_468x383.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 260
  • 261. • By invoicing you confirm that you have completed your commission and you are fully satisfied that the work meets the brief. • BUT – queries you receive after the issue of your invoice will require you to answer them, these may not be variations. • It is not unreasonable to expect you to do everything in your power to resolve any questions raised, which may mean a return site visit at your expense. http://i.dailymail.co.uk/i/pix/2008/11/28/article-1090136-02A18192000005DC-531_468x383.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 261
  • 262. ‘coz it says so . . . “4. Limit of consultant’s liability 1. If any part of the consultancy services are performed negligently or in breach of the provisions of this agreement then at the request of the client (if the request is made within six months of the date of completion of the consultancy services) the consultant will re-perform the relevant part of the consultancy services subject to clauses 4.2 and 4.3 below. http://www.trees.org.uk © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 262
  • 263. 4. Limit of consultant’s liability 2. Except in the case of death or personal injury caused by the consultant's negligence the consultant's liability under or in connection with this agreement whether arising in contract tort breach of statutory duty or otherwise shall not exceed the greater of the consultant charges or the amount recoverable under the consultant's professional indemnity policy (if applicable). http://www.trees.org.uk © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 263
  • 264. 4. Limit of consultant’s liability 3. The consultant shall not be liable for any loss or damage or expenses of any nature incurred or suffered by the client of an indirect or consequential nature including without limitation any economic loss, loss of profits turnover, business or goodwill.” http://www.trees.org.uk © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 264
  • 265. Always edit © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 265
  • 266. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 266
  • 268. • Your take home messages include © Jonathan Hazell 1. Look after your world Scottish Branch seminar 31/10/13 Page 268
  • 269. • Your take home messages include © Jonathan Hazell 1. Look after your world 2. Look after our world Scottish Branch seminar 31/10/13 Page 269
  • 270. • Your take home messages include © Jonathan Hazell 1. Look after your world 2. Look after our world 3. You can’t always get what you want Scottish Branch seminar 31/10/13 Page 270
  • 271. • Your take home messages include © Jonathan Hazell 1. Look after your world 2. Look after our world 3. You can’t always get what you want 4. Define, design, deliver Scottish Branch seminar 31/10/13 Page 271
  • 272. • Your take home messages include © Jonathan Hazell 1. Look after your world 2. Look after our world 3. You can’t always get what you want 4. Define, design, deliver 5. Take your time to get the offer right Scottish Branch seminar 31/10/13 Page 272
  • 273. • Your take home messages include © Jonathan Hazell 1. Look after your world 2. Look after our world 3. You can’t always get what you want 4. Define, design, deliver 5. Take your time to get the offer right 6. Start at the beginning Scottish Branch seminar 31/10/13 Page 273
  • 274. 7. Define © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 274
  • 275. 7. Define 8. Edit carefully © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 275
  • 276. 7. Define 8. Edit carefully 9. Design © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 276
  • 277. 7. Define 8. Edit carefully 9. Design 10. Edit carefully © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 277
  • 278. 7. Define 8. Edit carefully 9. Design 10. Edit carefully 11. Deliver client ready data © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 278
  • 279. 7. Define 8. Edit carefully 9. Design 10. Edit carefully 11. Deliver client ready data 12. Have you met your client’s expectations? © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 279
  • 280. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 280
  • 281. If it all goes pear shaped . . . http://3.bp.blogspot.com/_bHwExYECqfY/TAeAY6lOBfI/AAAAAAAAANE/-zAWooT01DM/s1600/A0180v18_0027023.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 281
  • 282. • get the good guys on side as soon as possible http://www.ftb.eu.com/_images/charles-mynors(33).jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 282
  • 283. • get the good guys on side as soon as possible © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 283
  • 284. Otherwise . . . http://static.guim.co.uk/sys-images/Guardian/Pix/pictures/2013/7/15/1373895233092/Sir-John-Thomas-010.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 284
  • 285. . . . see you in court http://alisonbattisby.files.wordpress.com/2008/11/london-scene-094.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 285
  • 286. . . . or maybe the Supreme Court? http://www.supremecourt.gov.uk/images/welcome-from-lord-neuberger.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 286
  • 288. So, please take note! © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 288
  • 289. Some examples • I’ve put a model proposal for consultancy services on http://jhazell.com/?page_id=200, or • I’ve also put an example of tender documents for tree work services there, but you’ll need to refer to both GN8 and BS3998 to understand it © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 289
  • 290. Download this presentation from email jonathan@jhazell.com for the link http://digitaltutorials.jrn.columbia.edu/wp-content/uploads/2011/07/Dropbox_Logo1.png Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 290
  • 291. View this presentation again www.slideshare.net/HazellTowers/2013-10-31 http://www.slideshare.net/images/logo/press-logos/slideshare_550x150.png Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 291