The Art of The Interview will provide the insight and the tools necessary to improve the quality and impact of your interviews. From the prep of your environment to the understanding of a candidate’s resume, through the final steps of walking them out upon conclusion of your meeting. Our time together will give you an immediate value add to your current interview process; resulting in better outcomes, enhanced & positive organizational exposure and a greater number of quality hires.

1. The Art of the Meeting
(Part 1)
HARMONY UNIVERSITY
The Provider Unit of Harmony Healthcare International, Inc.
Presented by:
Tracy Lester
Talent Management

2. Harmony Healthcare International, Inc. 2
The Meeting Set Up
Straighten up and organize your meeting area
or office. (You wouldn’t have company over
without straightening up your house)!
Prep your teams and staff that a GUEST is
coming. Encourage them to greet, smile and
engage the candidate.
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3. The Meeting Set Up
Please have your business card prepared to
give the candidate upon completion of the
meeting.
Turn off cell phone and inform front office or
reception desk that you are unavailable for X
amount of time (other than an obvious
emergency).
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4. The Meeting
SMILE!!!
The meeting is your PRIORITY! There is
NO event more significant at the time
than that.
You must focus and be completely
present for the candidate, as you are too
being evaluated.
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5. The Meeting
Make sure that you have had ample
opportunity to review the candidate’s
resume. You do not want to be reading
it for the first time in their presence.
When reviewing the resume prior
to, highlight areas of inquiry and create
questions based on the areas you would
like to understand more about.
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6. The Meeting
Your goal is to discover what is NOT on
paper; you have already reviewed their
factual information, now look for more (i.e.
their experiences, their personality, how they
will enhance the present staff, etc).
Understand the candidate’s main priorities
and what they are seeking out of their career.
Highlight the things within your
facility/organization that would be resources
and support to achieve those goals.
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7. Always Remember…
Do and say everything through the eyes of the
candidate.
Be upbeat and positive!
YOU ARE THE ENERGY OF THE INTERVIEW!
Regardless of whether or not this candidate is the
perfect fit, remain in a high energy, focused and
warm place… the healthcare world is very small
and the efforts of a good meeting are not only
specific to that encounter.
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8. Reasons to exceed expectations…
You are always representing your
facility/organization.
You are always given the opportunity to grow
company rapport and raise the bar.
If your candidate wasn’t the right fit for your
team, but walks away feeling fabulous about
the interview, they will in turn become a
resource for future contacts and candidates.
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9. Upon Conclusion of the Meeting…
When walking them out, thank them and set
an expectation of the next step.
Hand them your business card and reinforce
your appreciation of their time and the value
you see in them as a candidate.
This meeting process takes time and effort to
prep and perform, but the return on the
investment is a position filled and impressive
company exposure, which inevitably effects
everyone in the facility positively…from your
team to your patients!
Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 9

10. Harmony Healthcare International
For more information on this presentation and
to inquire about what Talent Management
can do for you, please contact
Tracy Lester @ 561.733.0505 or
tlester@harmony-healthcare.com
Harmony Healthcare International, Inc. 10Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved