online education system project report

CASE
Online Education
System
Project Plan and Initiation
By Hafsa Muhammed B08-006
23-12-10

Contents
1. Initiation
1.1. Project Charter . . . . . . . 3
1.2. Stake holder Register . . . . . . 12
2. Planning
1.1. Project integration management
2.1.1. Project Management Plan . . . . . 14
2.2 Project Scope Management
2.1.2. Requirement Document. . . . . . 20
2.1.3. Scope Statement . . . . . . 22
2.1.4. WBS (a separate document attached with)
2.3. Project Time Management
2.3.1. Activity List . . . . . . . 25
2.3.2. Milestone Plan . . . . . . . 26
2.3.3. Project schedule and Network Diagram . . . . 27
2.3.4. Activity resource requirement . . . . . 28
2.3.6 Critical Tasks . . . . . . . 29
2.4. Project Quality Management
2.4.1. Quality Management Plan . . . . . . 30
2.5. Project Cost Management
2.5.1. Activity Cost Estimates . . . . . . 31
2.5.2. Budget Estimate . . . . . . . 32
2.6. Project Human Resource Management
2.6.1. Human Resource Plan . . . . . . 33
2.6.2. Stakeholder Management Plan . . . . . 37
2.7. Project Communication Plan
2.7.1. Communication Plan . . . . . . 38
2.8. Project Risk Management
2.8.1. Risk Register . . . . . . . 41
2.8.2. Risk Management Plan . . . . . . 42
2.9. Project Procurement Management
2.9.1 Procurement Plan . . . . . . . 45

Project Charter
1. Project Description
This project is made for a C@SE University which wants to conduct online education in
Pakistan. As the idea of online education is getting more popular day by day and is
growing dramatically so the opportunities for such kind of software has increased and
will continue to increase in future.
Main stakeholders of this system are university management, faculty members, students
and Higher Education Commission (HEC) in Pakistan. Present system of C@SE
University is the simple university website and different applications. These systems are
only sufficient for dealing with regular students and potential students. This system
should be secure enough and efficient so that online quizzes and video conferencing
should be done accurately and without delay.
The proposed software product is the Online Education System (OES). The system will
be used to upload, download lectures, in time assignment submission, conducting online
quizzes, student admission, course registration, managing results. Moreover the product
will manage all the record of teachers, courses, exam section, fee section, students and
will be able to search the available record.
The system is recommended to have a unique username and password so that nobody can
misuse it. This system must be right protected and rights of every category of user must
be clearly described so that limits for every user access are defined.
2. Critical success factors
2.1. Technical
 System should be scalable

 System should have well described and clear documentation so that it may
give clear idea regarding system.
2.2. Business
 System should fulfill all requirements specified by the university but
meanwhile it should be general enough for different projects.
2.3. Quality
 System should be 75% tested before use.
 System should follow IEEE standards in testing, deployment, configuration
management.
 System should be developed using the ISO 9216 quality standard.
3. Success Measurement Criteria:
A project is said to be successful if it is completed on time, within budget, meet the
requirements of stakeholders.
Success Criteria Recommendation
Completed within Budget Project should be completed within 0.5
million budget
Completed on Time Project should be completed within 6
months
Customer Satisfaction System should be Secure, Efficient, Usable
and Reliable enough to support operations
in an effective manner.
4. Stakeholders
The main stakeholders that would be benefited by this system the university management
which is providing this facility, the faculty members involved in the online education
program and administrator who is responsible for keep the online education program
active and up to date. The students who may belong all around the world are also major

stakeholders of this system. The Higher Education Commission is also an important
stakeholder as programs as well as course outlines would be finalized by it.
Stakeholder Major Benefits Attitudes Win Conditions Constraints
University
Management
Earn Revenue
by reaching
more students
Strongly
Supportive
Usability,
extensibility and
reliability
System should be
made extensible
for future purpose.
Faculty Member ------------------- Neutral Performance and
Security
----------------------
--
Administrator -------------------
--
Neutral Performance System should be
useable on
minimum of
512kpbs
Students Able to gain
quality
education at
home
Strongly
Supportive
Usability,
efficiency,
performance
System should be
easy to use and
operate.
HEC Promote
Higher
Education in
Pakistan
Strongly
Supportive
Reliability The tool should be
developed within
0.5 million of
budget.
5. Vision
At present time university is running various programs as full time courses. The students
who can study as full time students can facilitate from these education programs. The
university timings make it difficult to study for students who are doing some jobs or are
unable to attend regular classes due to any other reason. Because of current economic
crisis in the country most of the parents are unable to afford the expenditures of higher
education so many students especially the ones belonging to lower or middle class have
to do jobs. The university timings may not be suitable to such students. The online

education program would help such students and students who are not allowed to attend
university because they live far away and do not have such educational institute in their
area.
Most of the Pakistani youth are deprived of higher education especially with science
subjects as they are living in rural areas or such far off places where universities are not
present and they have to go to other cities which are not possible due our society’s
constraints.
All those students which are not able to acquire education due to living in distant areas or
who are unable to attend regular university classes due to their jobs or any other reason
will surely be interested in this sort of learning. This product will strengthen the idea of
distant learning and will promote ease of seeking education.
For Students
Who Are unable to study as regular students
The Online education program
Is a Online solution
That Will provide quality education to students
living in rural areas just by connecting via
internet.
Unlike The regular programs being offered by
C@SE University which can only benefit
regular students.
6. Project Scope
It is an online system of C@SE University which is made for the purpose of educating
students of rural areas. The In scope features of the system are:
 Online registration
 Log in
 Course evaluation (quizzes)

 Assignment submission
 Marks lists
 Uploading course content
 Online lectures
 Downloading course content
 Video conferencing
The features which are currently out of scope and may be added later on as an extension
to the application are:
 Info service
 Comprehensive information library
7. Assumptions and Dependencies
It is a web based tool and will be supported by the following web browser.
 Internet Explorer
 Firefox.
 Netscape Navigator
 Google Chrome
The speed of the system is dependent upon the network speed but a minimum of 512kbps
speed is required for operation.
Rules and regulations regarding grading policy will be provided by university.
8. Constraints
 The system should develop within the 0.5 million budget
granted by HEC.
 The system should be deployed and operation within 6 months.

 The system should be interoperatable with the current system of
C@SE University.
9. Business Risks
Risk Probability Impact Mitigation
There is a risk of network failure we
need experts to handle such errors.
70% Severe We need to maintain session
information to save and restart
system from that point.
For data bases we need strong tool to
avoid loss of data.
40% Severe We need to have backup server
to avoid this situation.
10. Resources
10.1. Hardware Resources
 All team members will require laptops/systems.
 One projector will be required for consultancy sessions to brief
the audience
 One printer will be used to print the documents and agreements
of the project
 Scanner may be required for designing the interfaces of the
system.
 Internet connection will be required.
10.2. Software licenses
 System should be licensed so that it should not get illegally
used or copied. It is owned by C@SE University.
10.3. Consulting
 Three meetings (one with student representative and 2 with
university representatives) will be conducted before the start of
project, to gather information and one meeting with both type

of representatives will be conducted after the completion of
each phase in order to ensure that work is going on as required
by the stakeholders and one meeting of project team and
related department representatives (finance department,
accounts department etc) will be arranged in order to analyze
whether the project is going with the same progress as planned
or we need some modifications. In total we will need
approximately 10 consultation sessions.
10.4. Staffing Requirements:
 A project manager is required.
 One financial analyst is required.
 We need 2 requirement engineers for gathering requirements,
one for gathering requirements from user side and second for
gathering requirements from university faculty and other
stakeholders.
 A group of three analysts is required to analyze and specify the
requirements.
 We will require 2 designers to plan the architecture of the
project
 4 members are required to work as coders
 2 testers will be hired.
 One change configuration manager role is required for
managing changes to system.
10.5. External Training Requirements:
 We need some extra training for our team members as it is their
first online project and they must be equipped with latest tools
to cope with the current challenges of technology.

11. Project Responsibility Matrix:
Activity Responsible Person
Acquiring Resources Saima Imtiaz
Assigning and managing resources Saima Imtiaz
Requirement gathering, specification and
validation
Rabia Malik
Designing User interface, validating User
interfaces
Rabila Malik
Design application including database
design
Saima Imtiaz
Implementation and testing Samya Kashif
Acceptance testing of the system Samya Kashif
User Manuals and Help
Rabia Malik and
Samya Kashif
12. Approvals
Approval Decision:
 Approved, development of detailed project plan is authorized
 Approved, project execution is authorized
 Approved, but project is on hold until future notice
 Revise charter and resubmit for approval
 Charter and project proposal are rejected
Role or Title Name and Signature Date
HEC Mr. Anwar 12th
August 2010
President of C@SE
UNIVERSITY
Mr. Hassan Akhtar 12th
August 2010

Head of Software
Development
Dr. Ali Ahsan 10th
August 2010
Project Manager Ms. Tahira 10th
August 2010
13. Revision History
Name Date Reason For Changes Version
Online Education
System
12th
August
2010
-----------------------------------------------------
-----
1.0
Stakeholder Register
Name Position Role Contact
Informatio
n
Requirements Expectations
Mr. Hassan
Akhtar
President of
C@SE
University
Investor/client
s
092-51-
9155556
Functionality, cost and
schedule of the system
should be according to
the criteria given in
project scope.
He should have
contract so that he
Project should be
done in the given
budget and in the
required timeline.

knows on which
specifications the
system will be
delivered to him.
Dr. Ali
Ahsan
Head of
Software
Development
Overseeing
authority
092-51-
9155555
Project contract should
be with him so as to
know what
requirements should be
met in which
constraints in order to
deliver the final
project.
should be according to
the criteria given in
project scope.
Project should be
done according to
the specified time
period and results
in profit.
Tahira Project
Manager
Manager
responsible
for online
education
program
092-51-
9155554
Project is done
according to the criteria
mentioned by the
overseeing authority.
Feasibility report,
project charter should
be provided to the
project manager.
Schedule should be
followed accurately
and the required
functionality must
be delivered.
Saima Imtiaz
Requirement
Engineer
Acquiring
and Managing
Resource
092-51-
9155553
All the non functional
and functional
requirements of the
desired system.
All the resources
needed are properly
acquired and
managed.
Data base
Manager
Design
application
including
database
design
System Requirement
Specification document
and software
requirement
specification
documentation are also
required.
The design of the
database should
cover all aspects of
requirements.
Rabia Malik Requirement
Engineer
Requirement
gathering,
specification
and validation
092-51-
9155552
All the non functional
and functional
requirements of the
desired system
All the
requirements
should be gathered
with specifications
and should be

validated.
Software
Engineer
Designing
User interface,
validating
User
interfaces
Complete database is
required.
The user interface
should be designed
according to the
requirements and
should be validated.
User Manuals
and Help
Executable code should
be providing to her is
that so she can perform
various tests on it and
implement it.
Help and guidance
needed for system
is provided
Samya
Kashif
Tester
Implementatio
n and
acceptance
testing of the
system
User Manuals
and Help
092-51-
9155551
Executable code should
be provide to her so
that she can perform
various tests on it and
validate it.
The code executes
properly and no
error is found.
Help and guidance
needed for system
is provided.
Technical
writer
Project Management Plan
Product Scope Description:
Pakistan

will be able to search the available record. The system is recommended to have a unique
username and password so that nobody can misuse it. This system must be right protected
and rights of every category of user must be clearly described so that limits for every user
access are defined.
Project Deliverables:
It is an online system which has a a system, a user manual and training material as its deliverables. This system
must perform the following functions:
• Online registration
• Log in
• Course evaluation (quizzes)
• Assignment submission
• Marks lists
• Uploading course content
• Online lectures
• Downloading course content
• Video conferencing
The deliverables i.e. The software, user manual and the training material will be delivered to Mr. Hassan Akhtar on
8th
of February 2011.

Role: Responsibility:
Investor/
clients
To invest in the project
He is part of inception, approves resources for the project, directly oversees the
project business manager, and is responsible for the project meeting the goals of
all stakeholders.
Head of Software
Development
Experienced and objective technical and management oversight from individuals
who are not directly involved in the project
Project
Manager
To release the funds to Project Manager at the end of each working period. And
see the performance of the project.
Responsible for successful business outcome of the project. In charge of
project staffing, acquiring resources for the project, personnel issues, top-
level work assignments, and stakeholder interaction.
She is the top decision maker on the project, but normally defers technical
decisions to the appropriate technical lead. Resolves disputes between
project participants. Responsible for coordinating the activities with the
stakeholders, project sponsor, and project reviewers
Requirement
Engineer
Acquiring and Managing Resource
In charge of eliciting, defining, maintaining, and tracing detailed product
requirements.
Data base
Administrator
Design application including database design
Responsible for the system architecture and overseeing design activities.
As appropriate may assign sub-leads for functional areas of the product or
for technical specialties such as database, graphics, driver, distributed
processing, communications protocol, etc.
Requirement
Engineer
Requirement gathering, specification and validation
In charge of eliciting, defining, maintaining, and tracing detailed product
Requirements.
Software
Engineer
Designing User interface, validating User interfaces
A pool of software engineers that can be assigned various tasks on a project based on
ability and interest
Tester
Design and document test cases, execute test cases, record test case results, document
and track defects, and perform test coverage analysis.
Technical Writers
They document processes and other user manuals, create online courses and product
demonstrations
Staff Acquisition:
Following staff is acquired for our project:-
• Project manager
• Financial analyst
• Requirement engineers
• Configuration manager
• Software Engineer

Project Assumptions:
• Internet Explorer
• Firefox.
• Netscape Navigator
• Google Chrome
Communications:-
Method Audience Initiators Frequency
Performance status Reports Team
members
Team leader Once A Week
Performance Review Meetings
(Presentations)
Team leader Project
Manager
Once a month
Presentations Investor Project
manager,
team &
head of
department
After achieving a milestone or
once in 2 months
Roles and responsibility
Resources
• Hardware Resources
 All team members will require laptops/systems.
 One projector will be required for consultancy sessions to brief
the audience
 One printer will be used to print the documents and agreements
of the project
 Scanner may be required for designing the interfaces of the
system.
 Internet connection will be required.

• Software licenses
 System should be licensed so that it should not get illegally
used or copied. It is owned by C@SE University.
• Consulting
 Three meetings (one with student representative and 2 with
university representatives) will be conducted before the start of
project, to gather information and one meeting with both type
of representatives will be conducted after the completion of
each phase in order to ensure that work is going on as required
by the stakeholders and one meeting of project team and
related department representatives (finance department,
accounts department etc) will be arranged in order to analyze
whether the project is going with the same progress as planned
or we need some modifications. In total we will need
approximately 10 consultation sessions.
• Staffing Requirements:
 A project manager is required.
 One financial analyst is required.
 We need 2 requirement engineers for gathering requirements,
one for gathering requirements from user side and second for
gathering requirements from university faculty and other
stakeholders.
 A group of three analysts is required to analyze and specify the
requirements.
 We will require 2 designers to plan the architecture of the
project
 4 members are required to work as coders
 2 testers will be hired.

 One change configuration manager role is required for
managing changes to system.
Estimation plan
Start of Project 1-sep -2010
End of Project 7- feb-2011
Duration 114 days
Work 8504 hours
Cost $106,100
Completed work 0% (only planning not estimation)
Work plan/ Milestones
Milestone Milestone Description
Project Management plan Project Management plan completed
SRS Done Software requirement specification finalized
System Requirement Specification done System requirement specification finalized
User Manual Helping material finalized
Front end developed User Interface finalized
Training Material Training material for the project completed
Detail Design done Database of the system Finalized
System Testing done All the testing including unit integration and
system level testing completed
Project closing Project completed according to requirements
Refferences:-
Internet
PMBOK 4RTH Edition

Requirement Documentation
Stakeholder Requirement Category Priority Acceptance
Criteria
Mr. Hassan Akhtar Functionality, cost and
should be according to the
criteria given in project
scope.
He should have contract so
that he knows on which
specifications the system
will be delivered to him.
Contract
requirements
High
Project should be
done in the given
budget and in the
required timeline.
Dr. Ali Ahsan Functionality, cost and
scope.
scope.
Development
requirements
High
Project should be
done according to
the specified time
period and results
in profit.
Tahira Project is done according to
the criteria mentioned by
the overseeing authority.
Feasibility report, project
charter should be provided
to the project manager
Operation
requirements
High
Schedule should be
followed accurately
and the required
functionality must
be delivered.

Saima Imtiaz
All the non functional and
functional requirements of
the desired system
System Requirement
Specification document and
software requirement
specification documentation
are also required
Operation
requirements
Medium
All the resources
needed are properly
acquired and
managed.
The design of the
database should
cover all aspects of
requirements.
Rabia Malik
All the non functional and
functional requirements of
the desired system
Complete database is
required.
Executable code should be
providing to her is that so
she can perform various
tests on it and implement it.
Operation
requirements
Medium
All the
requirements
should be gathered
with specifications
and should be
validated.
Help and guidance
needed for system
is provided
The user interface
should be designed
according to the
requirements and
should be
validated.
Samya Kashif
Executable code should be
provide to her so that she
can perform various tests
on it and validate it.
Performance
requirement
High
The code executes
properly and no
error is found.
Help and guidance
needed for system
is provided.

Project Scope statement
Product Scope Description:
Pakistan
will be able to search the available record. The system is recommended to have a unique
username and password so that nobody can misuse it. This system must be right protected
and rights of every category of user must be clearly described so that limits for every user
access are defined.
It is an online system which has a a system, a user manual and training material as its
deliverables. This system must perform the following functions:
• Log in
• Marks lists
• Online lectures

Project Acceptance Criteria:
It must perform the following functions :-
• Log in
• Marks lists
• Online lectures
Network should be available all the time and the data should be kept confidential and
there should be no data loss from the database of the program. Program should be very
reliable.
Project Exclusions:
The features which are currently out of scope and may be added later on as an extension
to the application are:
• Info service
• Comprehensive information library

Project Constraints:
• The system should develop within the 0.5 million budget granted by HEC.
• The system should be deployed and operation within 6 months.
• The system should be inter operatable with the current system of C@SE
University
Project Assumptions:
• Internet Explorer
• Firefox.
• Netscape Navigator
• Google Chrome

Activity list
ID WBS TaskName Duration Start Finish Predecessors
1 1 ONLINE EDUCATION SYSTEM 114days Wed 9/1/10 Mon2/7/11
2 1.1 PROJECT MANAGEMENT 107days Wed 9/1/10 Thu 1/27/11
3 1.1.1 Planning andEstimation 20days Wed9/1/10 Tue9/28/10
4 1.1.2 Organizing &Staffing 39days Wed9/29/10 Mon11/22/10 3
5 1.1.3 Directing 52days Wed9/29/10 Thu12/9/10 3
6 1.1.4 Project ManagementPlan 0days Tue9/28/10 Tue9/28/10 3
7 1.1.5 Monitor & Control 87days Wed9/29/10 Thu1/27/11 6
8 1.2 PRODUCT REQUIREMENT 78days Wed 9/1/10 Fri12/17/10
9 1.2.1 SoftwareRequirement Specification7days Wed9/1/10 Thu9/9/10
10 1.2.2 SRSDone 0days Thu9/9/10 Thu9/9/10 9
11 1.2.3 SystemRequirements Specification10days Fri 9/10/10 Thu9/23/10 10
12 1.2.4 SystemRequirementSpecificationDone0days Thu9/23/10 Thu9/23/10 11
13 1.2.5 User Documentation 48days Wed9/1/10 Fri 11/5/10
14 1.2.6 User Manual 0days Fri 11/5/10 Fri 11/5/10 13
15 1.2.7 Training Material 26days Wed9/1/10 Fri 12/17/10
16 1.2.8 Training Material 0days Fri 12/17/10 Fri 12/17/10 15
17 1.3 DETAIL DESIGN 60days Fri9/10/10 Thu 12/2/10 9
18 1.3.1 Designing User Interface 30days Fri 9/10/10 Thu10/21/10
19 1.3.2 Designing Database 60days Fri 9/10/10 Thu12/2/10
20 1.3.3 Detail DesignDone 0days Thu12/2/10 Thu12/2/10 18,19
21 1.4 DEVELOPMENT 25days Fri12/3/10 Thu 1/6/11 17
22 1.4.1 Developmentof FrontEnd 25days Fri 12/3/10 Thu1/6/11
23 1.4.2 Front EndDeveloped 0days Thu1/6/11 Thu1/6/11 22
24 1.4.3 implementing database 20days Fri 12/3/10 Thu12/30/10
25 1.4.4 Implementing Business Layer 4days Fri 12/31/10 Wed1/5/11 24
26 1.5 INTEGRATION AND TESTING 47days Fri12/3/10 Mon2/7/11
27 1.5.1 UnitTesting 25days Fri 12/3/10 Thu1/6/11 22SS
28 1.5.2 IntegrationTesting 20days Fri 1/7/11 Thu2/3/11 27
29 1.5.3 SystemTesting 2days Fri 2/4/11 Mon2/7/11 28
30 1.5.4 SystemTesting Done 0days Mon2/7/11 Mon2/7/11 29
31 1.5.5 Project Closing 0days Mon2/7/11 Mon2/7/11 29
PC1[1],Saima
PC3[1],Nadia,Sadia
Daud,PC4[1]
9/28
Khawar,Raza,Eshal,PC5[1]
Nadeem,Shahrukh,Salman,PC6[1]
9/9
PC7[1],Eshal,Naveed,PC11[1]
9/23
PC7[1],Hafsa
11/5
Amal,PC8[1]
12/17
Farwa,Shahrukh,Nadeem,PC9[1],PC10[1],PC11[1]
Humza,PC12[1]
12/2
Ali,Farwa,PC9[1],PC10[1]
1/6
Humza,PC12[1],PC6[1],Saga[50%]
Naveed,Umer[50%],PC3[1],PC4[1]
PC8[1],Sara
Samya[50%],Huma[50%],PC6[1],PC12[1]
Salman,Huma,Naveed,PC12[1]
2/7
2/7
A M J J A S O N D J F M A M J J A S O N D J F M A M
Half1,2010 Half2,2010 Half1,2011 Half2,2011 Half1,2012

Milestone Plan
Milestone Milestone Description Type
Project Management plan Project Management plan
completed
Document
SRS Done Software requirement
specification finalized
Document
System Requirement
Specification done
System requirement
specification finalized
Document
User Manual Helping material finalized Document
Front end developed User Interface finalized Document
Training Material Training material for the
project completed
Document
Detail Design done Database of the system
Finalized
Document
System Testing done All the testing including unit
integration and system level
testing completed
Document
Project closing Project completed according to
requirements
Project completion

Project schedule Network Diagram
Organizing &Staffing
St art : 9/29/10 ID: 4
Finish: 11/22/10 Dur: 39 days
Res: PC3[1] , Nadia, Sadia
Directing
St art : 9/29/10 ID: 5
Finish: 12/9/ 10 Dur: 52 days
Res: Daud, PC4[1]
Software Requi rement Specification
St art : 9/1/10 ID: 9
Finish: 9/ 9/10 Dur: 7days
Res: Nadeem, Shahrukh, Salman, PC6[1]
System Requirements Specifi cati on
St art : 9/10/10 ID: 11
Finish: 9/ 23/ 10 Dur: 10 days
Res: PC7[1] , Eshal, Naveed, PC11[ 1]
User Documentation
St art : 9/1/10 ID: 13
Res: PC7[1] , Hafs a
Training Material
St art : 9/1/10 ID: 15
Res: Amal, PC8[1]
DETAIL DESIGN
St art : 9/10/10 ID: 17
Comp: 0%
PRODUCT REQUIREMENT
St art : 9/1/10 ID: 8
Comp: 0%
Implementing Business Layer
St art : 12/ 31/ 10 ID: 25
Res: Naveed, Umer[50%], PC3[1] , PC4[ 1]
Front End Developed
Milest one Date: Thu1/6/ 11
ID: 23
Designing Database
St art : 9/10/10 ID: 19
Res: Humza, PC12[1]
Designing UserInterface
St art : 9/10/10 ID: 18
Res: Far wa, Shahr ukh, Nadeem, PC9[ 1], PC10[ 1], PC11[ 1]
SRS Done
Milest one Date: Thu9/9/ 10
ID: 10
User Manual
Milest one Date: Fr i11/5/ 10
ID: 14
Training Material
Milest one Date: Fr i12/17/10
ID: 16
PROJECT MANAGEMENT
St art : 9/1/10 ID: 2
Comp: 0%
Planning and Estimation
St art : 9/1/10 ID: 3
Res: PC1[1] , Saima
Project ManagementPlan
Milest one Date: Tue9/28/10
ID: 6
Monitor& Control
St art : 9/29/10 ID: 7
Res: Khawar , Raza, Eshal, PC5[ 1]
System RequirementSpecification
Done
Milest one Date: Thu9/23/10
ID: 12
Detail Design Done
Milest one Date: Thu12/2/10
ID: 20
Developmentof Front End
St art : 12/ 3/10 ID: 22
Finish: 1/ 6/11 Dur: 25 days
Res: Ali, Far wa, PC9[1], PC10[1]
implementing database
St art : 12/ 3/10 ID: 24
Res: Humza, PC12[1] , PC6[ 1], Saga[ 50%]
System Testing
St art : 2/4/11 ID: 29
Res: Salman, Huma, Naveed, PC12[1]
Integration Testing
St art : 1/7/11 ID: 28
Res: Samya[50%] , Huma[50%], PC6[1] , PC12[1]
UnitTesting
St art : 12/ 3/10 ID: 27
Res: PC8[1] , Sara
INTEGRATIONAND TESTING
St art : 12/ 3/10 ID: 26
Comp: 0%
DEVELOPMENT
St art : 12/ 3/10 ID: 21
Comp: 0%
ONLINE EDUCATION SYSTEM
St art : 9/1/10 ID: 1
Comp: 0%

Quality Management Plan
Quality Assurance Approach:
Process Improvement model:-
ISO 9216
It describes standards for a formally organized process to manufacture a
product and the methods of managing and monitoring progress.
 System should follow IEEE standards in testing, deployment,
configuration management.
 System should be developed using the ISO 9216 quality standard
To follow the following standard when the project will start:-
• We will follow the spiral model approach as a quality assurance model
approach when we put this project into action in this project.
• ISO 9216 and IEEE will make sure that the quality reviews are held,
deliverables are tested and client’s acceptance is acquired.
List of control and monitoring staff
1. Eshal
2. Raza
3. Khawar

Quality Control Approach:
• We have to make sure that end product conforms with the customer
requirements for this all the changes will be documented properly and to apply
change in a proper way in our project keeping in mind that the design of the
project is not disturbed. And that the project and its requirements did in fact
follow the standard that is IEEE and ISO 9216, all the requirements are verified
or validated.
• System should be 75% tested before use.
Cost Estimates

Staff Release:
The staff worked from 1st
September 2010 till 7th
February 2011.
Training Needs:
Training will be provided to the programmers as it is their first online
Rewards and Recognition:
At the end of the project a bonus will be given if the project is done according to the
requirement.
Regulations, Standards, and Policy Compliance:
System should be developed according to IEEE standards and ISO 9216 quality
standard.

STAKEHOLDER MANAGEMENT STRATEGY

Communication Management Plan
Name Influence Involvement
Assessment
Strategies
Mr. Hassan
Akhtar
High
Influence
Low
Involvement
To have a unique and reliable, high quality
system.
Dr. Ali Ahsan High
Influence
Medium
Involvement
To deliver a unique reliable and high quality
system to Mr. Hassan Akhtar.
Tahira Medium
Influence
High
Involvement
To produce a high quality system according
to the given budget and schedule and the
requirements.
Saima
Imtiaz
Low
Influence
Very high
involvement
To do the specified job according to the
criteria set by the project management
Rabia Malik
Low
Influence
Very high
involvement
Samya
Kashif
Low
Influence
Very high
involvement

Method Audience Conductors Frequency
Performance status Reports Team
members
Team leader Once A
Week
Performance Review Meetings
(Presentations)
Team leader Project
Manager
Once a
month
Term or
Acronym
Definition
Performance
Review Meetings
The performance review meeting is a process where
manager and employee work together to assess the
degree to which the employee ha attained agree-upon
goals, and work together to overcome any difficulties
encountered.
Performance
status reports
A status report is a clear summary of how a project is
progressing against its schedule, scope and budget. If
it is working correctly, the intended reader can tell
instantly if anything is off plan and what’s being done
about it
Communication Constraints or Assumptions:
Performance Review Meetings : Must be conducted once a month
Performance Status reports : Must be conducted once a week
Risk Register

Risk
ID
Risk Statement Probability Impact
Scope Quality Schedule Cost
1 Pc’s not working properly .40   
2 Network not working
properly
0.30  
3 Unexpected holidays 0.04   
4 Programmer not available
due to unforeseen event
.20   
5 Electricity
cutoff(unexpected)
.05   
6 Natural Disasters .01   
Risk Management Plan
Methods and approaches

Risk
ID
Risk Statement Methods and approaches
1 Pc’s not working properly Extra pieces will be kept
2 Network not working properly Restart the network system
3 Unexpected holidays Overtime on working days
4 Programmer not available due to unforeseen
event
Same competency and qualification
substitute programmer will be kept for the
while
5 Electricity cutoff(unexpected) Generator will be used
6 Natural Disasters Will try to start working as soon as
possible as this is an unavoidable risk we
will have to face it

Responsibilities
Risk
ID
Risk Statement Responsibility
1 Pc’s not working properly Administrator
2 Network not working properly Network Administrator
3 Unexpected holidays Administrator
4 Programmer not available due to unforeseen
event
Team Leader
5 Electricity cutoff(unexpected) Administrator
6 Natural Disasters NA

Risk Categories
Ris
k ID
Risk Statement Risk Category
1 Pc’s not working properly Operational Risk
2 Network not working properly Technical Risk
3 Unexpected holidays Environmental risk
4 Programmer not available due to
unforeseen event
Resource risk
5 Electricity cutoff(unexpected) Operational risk
6 Natural Disasters Environmental Risk
Stakeholder Risk Tolerance:
General
Risks
Level of Stakeholder Risk Tolerance
Quality
Cannot be compromised on

Schedule A little delay can be compromised
Cost Change will not be acceptable
Probability of risk
Risk
ID
Risk Statement Probability Risk expectancy of occurring
1 Pc’s not working properly .40 High
2 Network not working properly 0.30 Moderate
3 Unexpected holidays 0.04 Very low
4 Programmer not available due to
unforeseen event
.20 Moderate
5 Electricity cutoff(unexpected) .05 Very low
6 Natural Disasters .01 Very low
Probability and Impact by Objective matrix:
Risks Pc problem Network
Problem
Holiday
Risk
Unavailability
of
programmer
Electricity
Problem
Natural
Disaster

Risks
probability
40% 30% 4% 20% 5% 1%
Cost
20%-40%
increase
10%-
20%
increase
Insignificant
increase 10-20%
increase
Insignificant
increase
Insignificant
increase
Time
10%-20%
increase
5%-10%
increase
Insignificant
increase
5-10%
increase
Insignificant
increase
Insignificant
increase
Scope Scope
reduction
unacceptable
by investor
Major
areas of
scope
affected
Decrease
barely
noticeable
Major areas of
scope affected
Decrease
barely
noticeable
Decrease
barely
noticeable
Quality Quality
reduction
unacceptable
by investor
Quality
reduction
requires
investors
approval
Quality
degradation
barely
noticeable
Quality
reduction
requires
investors
approval
Quality
degradation
barely
noticeable
Quality
degradation
barely
noticeable
Risk Management Funding:
Low level risks will be funded by the project manager and the leader but where the high level risks are
approved of and funded by the investor after his approval if these risks occur.
Procurement Management Plan

Procurement Explanation:
As the project is not so big so project manager will do project procurement as well. For
this project we are hiring a front end developer as we don’t have one. Our work is
done on computers and we had already bought them in past for some other project so
we don’t need to procure anything else.
Roles and Responsibilities:
Roles Responsibilities
Head of Software Development • Approve Procurement Management Plan
• Approve staff selection
• Approve all contracts
• Approve procurement actions by submitting
tenders and advertisements
Project manager • Provide oversight for all procurement actions
• Approve procurement actions
• Develop procurement requirements
• Manage staff selection
• Procuring the staff
• Developing contracts
• Closing out staff contracts
• Development of procurement requirements
Standard Procurement Documents:
1. Tenders
2. Official Advertisement
3. Contract
Selection Criteria
Should know how to work on:-
• Coral Draw
• Adobe Photoshop etc
He should be good at Web page designing as he will be designing the front end of the
software.

online education system project report

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