Lara Quentrall-Thomas is the founder and CEO of Regency Recruitment and Resources Limited, the leading human resource and recruitment management consultancy in Trinidad and Tobago. Prior to founding Regency, Lara worked in the UK as a Recruitment Consultant and Human Resources Manager. Lara Quentrall-Thomas has a Masters in Business Administration, a Certificate in HR Management and a Degree in Business Management. PRESENTATION SUMMARY – Upgrading Recruitment There has never been a more exciting time to be in recruitment. It is undergoing a seismic shift that changes the recruiting landscape forever. In order to learn how to be effective in this new environment, we shall discuss: - Technology: Using online video hiring, digital technology and social media. Are we effectively incorporating technology into our recruitment and hiring practices? What does technology mean to candidates? - Candidates = Clients: We can no longer think of job seekers as only that. They are future customers, and every element of their application experience contributes to their impression of the firm. - Social Performance: Building the brand hinges on corporate social engagement, so ensuring that you hire individuals who share these values is critical for long term effective community relationships. - Flexible Work: Gone are the days of 8-4 Monday to Friday working in a cubicle. We know we have to evolve to avoid becoming obsolete, but how realistic is it to have our workers on flexi-time, job sharing or working from home? The recent change at Yahoo has made many employers rethink this entire issue. Where do you stand? - Creative Workforce: Today’s workforce must be innovative and able to apply critical thinking to situations, particularly those impacting customers. How do you hire for this?

1. Upgrading RecruitmentUpgrading Recruitment
Lara Quentrall-Thomas
Regency Recruitment and Resources Limited
HRMATT’s 9th
Biennial Conference
Hilton Trinidad & Conference Center
14 May 2013

2. HRMATT’s 9th
Biennial Conference – May 13th
& 14th
, 2013 2
• Technology
• Candidates = Clients
• Social Performance
• Flexible Work
• Creative Workforce

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Biennial Conference – May 13th
& 14th
, 2013 3

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Biennial Conference – May 13th
& 14th
, 2013 4

5. HRMATT’s 9th
Biennial Conference – May 13th
& 14th
, 2013
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Biennial Conference – May 13th
& 14th
, 2013
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What about your candidates ?

7. 1 in 4 job seekers have a bad hiring
process experience.
CareerBuilder.com

12. NETFLIX unlimited employee
vacation policy
IBM flexible time off policy

15. The Twinky Challenge

16. TechnologyTechnology
Candidates = ClientsCandidates = Clients
Social PerformanceSocial Performance
Flexible WorkFlexible Work
Creative WorkforceCreative Workforce

17. HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 17
1. Implement a process to ensure you are
responding quickly and humanely to job
applicants
2. Audit flexible working arrangement options
for your firm
3. Investigate techniques to measure ROI on
talent acquisition

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Phone 625 6225
E-mail lara@regencytrinidad.com
Website www.regencytrinidad.com
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