Profile and servioces of Dr. Hansjörg Leichsenring Philosophy Services Examples Contact

1. Dr. Hansjörg Leichsenring
Management and Consulting for Banks
and Financial Services
Profile and services
2011

2. My experience will be your benefit
“I would, all in all do it exactly the same way. I would, however, look for
better advisors right from the beginning.”
Aristotle Onassis
For over 30 years I have been working professionally with banks and financial institutions. After bank training and studying
economics and business, I have held various senior positions, including as a director at Deutsche Bank, as a Member of
the Board of a German savings bank and as a Managing Director of a German online broker.
I am holding the official qualification of a bank manager, licensed under German banking law (KWG) and have a proven
track-record in basically all sectors and all distribution channels of the traditional banking business with a special focus on
retail banking.
My range of services aimed primarily at banks and other financial institutions. To them I offer (Interim) Management and
Consultancy.
I am also a local representative of Meniga, an innovative provider of white label solutions for banks in Personal Financial
Management (PFM) for Germany, Austria and Switzerland.
In my bank-blog I am publishing on a regular basis on current and fundamental developments and trends in banking and
financial services.
Additionally I am acting as a key-note speaker on internal and external events and conferences. I am lecturer at the
Hamburg University of Applied Sciences for business administration.
Dr. Hansjörg Leichsenring
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3. My philosophy: together becoming more successful
”The best language is always that of the customer.”
Anton Fugger, German merchant and banker
Customer focus and individuality Thinking and acting entrepreneurial
My responsibility is to move forward YOU and YOUR company to achieve the desired
Customers’ needs must be the centre of all thoughts and actions. To be successful in
results. My initiative is not limited to the encouragement of the actual contract.
the market is the prerequisite for being successful internally well too.
Text
Rather, I take YOUR entrepreneurial vision. My identification with YOUR company
For me this is a service provider this is true in two ways: YOU are my customer and
and its products or services is an important basis for the success of our joint work.
YOU and YOUR customers set the pace for the development and implementation of
policies and measures. This includes constantly “thinking outside the box”, which complement my work,
creating for YOU the critical added value. This includes the openness to address
Concepts are developed and generated in common dialogue with YOU to meet YOUR
home truth and to take not only the initiative, but also to help, finding the best solution
specific needs. Solutions are individually tailored regarding YOUR background and
for YOUR company.
challenges and not off the shelf.
Sustainability and implementation Empathy and passion
Text
Changes are investments in YOUR company. These require (sometimes substantial) Organizations do not live on structures, but by the people. To accompany people on
amount of time, capacity and capital. To ensure the measures pay off, the positive their way, to inspire and to engage them is an indispensable prerequisite for the
effects of change shall not fall flat again in the short term, but should be sustainable. success of any project and one of the most crucial tasks within a successful change
Only then one can speak of real success. process.
Everybody knows it, but not everyone seems to care about: projects without To convince others and to inspire them is not only a question of high personal
implementation is a waste of money. Therefore, my work does not end in the creation commitment, but also one of passion and consistency. Only if the inner flame is
of a draft or the outline of a strategy. Rather, I am ready to accompany YOU to the ups burning, the spark can also skip to others.
(and downs) of the implementation-process in an active and responsible role.
Dr. Hansjörg Leichsenring
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4. My services will help you: Management and Consulting
“The world we have made as a result of the level of thinking we have done thus far creates
problems we cannot solve at the same level of thinking at which we created them.“
Albert Einstein
• You are looking for an experienced bank-manager for your company temporarily or even
permanently?
(Interim)
• You have major opportunities or projects, but not enough professional capacity?
Management
• You have an urgent shortage of leadership which should be resolved immediately?
• You are looking for an experienced consultant who not only develops concepts and
strategies, jointly with you and your team, but also supports you actively in its
Consulting implementation?
• You have a good idea and now you are looking for someone not only to check it out, but
to get it ready for implementation?
• You are concerned about an important issue and you prefer external help take the right
action about it?
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5. My services will help you: Coaching und Change Management
“You cannot teach a man anything; you can only help him discover it in himself.“
Galileo Galilei
• You are looking for an experienced sparring partner/sounding board for a qualified
exchange of ideas?
Management-
• You want to reflect on your personal leadership behaviors?
Coaching
• You are looking for a competent personality to accompany a change of leadership or a
critical situation "on-the-job"?
• Your company is in a period of fundamental change (reorganization, change of strategy,
merger), including a significant impact on corporate culture?
Change
• There are processes of change in your company where you feel resistance, which could
Management
jeopardize the success of the processes in question?
• You need an experienced external change manager who will support the existing
management during the period of change and serve as a mentor?
Dr. Hansjörg Leichsenring
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6. My services will help you: Key-notes and Moderation
“Nothing is as powerful as an idea whose time has come.”
Victor Hugo
• You are looking for a passionate speaker to motivate your executives, employees or
customers?
Key-notes and
• Your are looking for a moderator who offers more than just communication skills?
Moderation
• Your are looking for a speaker who addresses your specific needs and desires, rather
than just reeling off a standard repertoire?
Dr. Hansjörg Leichsenring
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7. Being more successful is easier than you might think
“One does not discover new continents without having the courage to lose sight of the old
coast!" ”
Examples of topics and projects from my practice
André Gide
• Implementation Strategic Planning • Strategic realignment of the retail business
Strategy • Introduction of Balanced Scorecard • Branch Network Optimization
• Retail Customer Segmentation • Restructuring of affluent customer division
Target Groups • Establishing a new Private Banking division
• Structure new Sales Support Department • Sales activation and increase
Sales Management • Implementation of sales controlling • New business acquisition strategies
• Introduction of a sales leadership concept • Optimization goal-oriented leadership
Leadership • Implementation of a performance-based
remuneration system
• Realignment of online-banking • Planning/implementing outsourcing (eg internal audit)
Special Topics • Introduction of quality management
• Use of social media within Banks
Bank 2.0 • Personal Financial Management as part of online-
banking
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8. I look forward to hearing from you
“A journey of a thousand miles must begin with a single step.”
Lao Tzu
Dr. Hansjörg Leichsenring www.Hansjoerg-leichsenring.de
Management and Consulting for Banks and www.Der-Bank-Blog.de
Fiancial Services
Heideweg 37d
Info@hansjoerg-leichsenring.de
D-22952 Lütjensee
Germany
T: +49 (4154) 98 96 28
M: +49 (151) 121 06 760
Dr. Hansjörg Leichsenring
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