Julia Forbes and Nicole Cromartie will discuss the development of ArtClix, the High Museum of Art’s mobile app. Developed in collaboration with Second Story from Portland, OR for the Picasso to Warhol exhibition, ArtClix incorporates social media, community conversation, and visual recognition. The presenters will discuss the year long process – conceptualization, testing, interpretive writing, and implementation as well as provide a demonstration of the app.
2. Concept
Meeting in Atlanta –July 2010
GOAL: In an effort to connect with a younger audience, we began exploring
ways that technology might serve as an interpretive tool within our galleries.
Experts we invited to brainstorm with us:
•Bruce Wyman, Director of Creative Development, Second Story Interactive Studios
•Nancy Proctor, Chief of Mobile Strategy, Smithsonian Institution
•Ed Price, Director, Interactive Media Technology Center, GA Tech
•Brian Jones, Research Engineer, Interactive Media Technology Center, GA Tech
•Christopher Klaus, Founder/CEO Kaneva
•Beth Harris, Director of Digital Learning, MoMA
Approach #1: Bookmarking
Approach #2: Questions and Answers
Approach #3: Understanding and breaking down exhibit
4. Core Internal Team
Education/Interpretation
Marketing/Social Media
Registrar/Image Rights
Curatorial
Graphics/Design
Project formally kicked off in December 2010
with opening of October 7, 2011
5. Goals
Intrigue and engage younger audiences
Encourage conversations about the artwork
between visitors and the staff of the High
Museum of Art.
Create an experience that allows visitors to
share their pictures and thoughts via social
media
Make use of social media and increase the
profile of the High Museum of Art on social
media platforms
Leverage the natural/desired interactions of
users; create an experience that seemed
6. Measurables
Track individual downloads
Number of postcards sent
Number of postcards viewed
Track if High’s Facebook and Twitter followers
increases uncharacteristically during run of
exhibition
Our goal is that10% of visitors are ArtClix
users
13. Social Technologies
Participation Statistics
80% **adults over 18 in U.S. as of August 2009
70%
60%
Creators (produce content, upload
videos, write blogs)
50% Critics (submit reviews, rate
content, comment on social media sites)
Collectors (organize links and content)
40%
Joiners (maintain accounts on social
network sites)
Spectators (read blogs, watch
30% YouTube, visit social sites)
Inactives (don’t visit social sites)
20%
10%
0% Creators Critics Collectors Joiners Spectators Inactives
24. Reviews
“Remember when you weren’t allowed to take photos in museums? Well now the
High wants you to! Simply download the High’s new free ArtClix app, then take a
photo of a piece of art at the exhibit. ArtClix will give you more detailed
information, and you’ll be able to share your thoughts with other users.”
AtlantaBoy.com, October 28, 2011
“As you walk through the exhibit, you're actually encouraged to use your phone to
photograph the work. Use ArtClix to snap a picture of Pablo Picasso's “Girl before a
Mirror” and you'll be taken to a page with more information about this 1932 painting.
You can also use the app to share your comments about the piece or see what other
people have said about it.”
Atlanta Metromix, October 21, 2011
“...New for this exhibit is an application called ArtClix for the High's “tech savvy
members” that allows smart phone users to take pictures of the artwork and get
more information, including the audio files that normally are an extra cost. When was
the last time anyone was encouraged to take a photo in a museum? Normally, that
behavior brings a polite tap, or more, from security.”
Atlanta Business Chronicle, Lisa R. Schoolcraft, October 7, 2011
JF:Decision to make an appExpert brainstormDescribe approaches3 weeks later, presentation to MESTrip to London – Tate Handheld Conference September 2010Rent/own devidewifiShow 2S slide
JF
JF
JFThis is what the app does….Experience is:Take picsShare via FB/Twitter/emailShare with each other in the community
JFAs last week we were at 5%52,138 visitors; 2851 downloads
NC:Three goals:Needs to be about experience, not about Picasso to WarholNeeds to be a name that can stay with the app & be used with other exhibitionsCatchy for the itunes store and Android marketDiscussed goals of the name with the Second Story teamDid research in the iTunes store on App namesHeld an HMA brainstorming session that included staff from education, PR, Marketing, and a representative from our creative firm, Creaxion. Tested top name choices : FrameUp, Looksee, ArtClix, High There, Youviewfor opinions with: Second Story, a group of UGA students; MoMA internal teamThree meanings of name:Groups of peopleClick of the cameraAnd lightbulb flashIt’s catchy and represents the experience of the app
NC:Three ways to access the same informationWhatever is best for user and dependent on their location
NC:Users own image
NC:
What we hoped would happen here…Like FB people could comment on each other and on High Staff. As you can see, that’s not happening
JF:
NC:
NC:All of this info is stored on a Rackspace cloud serverOur institution’s IT department wanted it on a separate server for security reasons
NC:
NC:Scheduling comments
JF:Image recognitionWriting text: how much what characterAndroidsImage Rights
training
JF & NC:Teen testingCollege interns testingSCAD populating