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An Enterprise Architecture
          Development Framework
The Enterprise Reference Maps, Single Page Architecture, Metamodel
SOA Design, Business Case and Strategic Planning for your Enterprise
                                                                                                                         3rd Edition

                                                 People
                                                                                                             Organization
                    Technology                                                                             Servers and Unit 1
                                                                                                                L1 Org Storage
                                                                                                          Networks                                                                                                                                                                                                                             L1 Org Unit 2
                                                                                         Applications OU1.1
                                                                                                    L2
          Business                    Information        Server2                  L2 OU2.1 Server5
                                    Business Flows Node2              Server Cluster     Node5
                                                 Server1
                                                                                                                                                                                                 Qantas Airline                                                                                                                                                 Associated
                                                                                       App5
                                         Subject Area 1 App2 L2 OU1.2
                                                                                                                                                                                                                                                                                                                                                                  Services

                                  Business Functions MapSubject Area 2
                                               Node1
                                                                        Market                                                              Sell                                                                             Service                                                               Deliver/Operate



                                Context ViewView
                                   ContextApp11.1
                                                                                                                                                                                                                                                                                                                                                                Holidays

                                                                       Virtual                               Sales                                                                                    Customer                                Customer


                                                             Entity 2.1 Node42.2
                                                                                                                                                                                                      Service                                                                              Ground                       In-flight
                                                                     Marketing                               Management                                Qantas Airline
                                                                                                                                                                                                                                             Relationship


                                Context View
                                                                                                                                                                                                                                                                                                                        Service Associated

                                          Entity                            Entity
                                                                                                                                                                                                      Management                                                                           Operations



                                                                                                                                                                                                                                                                                                              Srver1 Org Unit 3
                                                                                                                                                                                                                                                                                                               App4 L1
                                                                                                                                                                                                                                             Management
                                                                                                                                                                                                                                                                                                                                         Services
                                                                                                                                                                           & Maintenance




                                          Market                                                      Sell                                                                                      Service
                                                                                                                                                                                                                                                             Deliver/Operate
                                                                                                                                                                                                                                                                                                                                                                Catering

                                   Server3
                                                                     Develop                                                                                            Customer                           Enterprise                                                                                                                   Holidays
                                                                           Sales                                                                                                                            Customer                               Ground                Deliver/Operate
                                                                                                                                                                                                                                                                                                  In-flight
                                        Marketing                    /Plan Management                                                                                                                      Functions

            Single Page Architecture
                                                                                                                                                                        Service                            Relationship

                                                                                                                                                                                                                                                                    L2 OU3.1
                                                                                                                                                                        Management                                                                 Operations                                     Service
                                                                                                                                                                           Engineering




                                                                                                                                                                                                          Management

                           Entity 1.2
                                Node3                                                                                                                                                                                                             Entity 2.3Virtual
                                                                                                                                                                                                                                                                 Entity 2.4
                                                                                                                                                                                                                                                                                      Operations



                                                                    Product                               Yield                                             Reservations                                                                                                                          Operations


          Business Reference Map App3
                                                                  Development                             Management                                          Ticketing                                                                                                                            Logistics
                                                                                                                                                                                                                                                                                                                                                          Holidays
                                                                                                                                                                                                                                                                                                                                        Catering                 Freight
                                                                                                                                                                                                                                                                                                                     Catering


                Environment             Develop
                                    Campaign                  Customers
                                                                                                                 QF                         Customer
                                                                                                                                                                  Enterprise
                                                                                                                                                                          Contact                                Customer                                     Boarding                Flights              Pax            I-Flight




                                                                                                                                                                                                                                                            Srver2
                                                                                                              Intranet                       Centres                      Centre                                                       Check-in
                  Analysis         Management                 Acquisition                                                                                                                                         Service                                      Gates                  Display            Services         Service
                                        /Plan                                                                                                                     Functions

                                                                                                                                                                                                                                                                  Node6
                                                                                                                                                                                                                                  Loyalty
                                                                                                               Freight




                                                                     Schedule
                                                                                                                                                                                                                                                                                      Airport




                                                                  Management
                                                                                                                                                                                                                                                                                                                                                                                  L2 OU3.2
                                                          Airline




                               Delivery Channels Front Tier
                                       Product                         Yield                                  Reservations                                                                                                                                  Operations

                                                                                                                                                                                                                                                                                                                     App6
                                     Market                     Brand                                                                                                                                                                                                                                     Bags




                                                                                                                                                                                                                                                                                                                                                                                  Server7
                                  Segmentation                 Mngment                                                                                                                                                                                                                                   Services
                                                                                                                                                                                    Sales                  CRM

                                     Development                       Management                                Ticketing                                                                                                                                   Logistics


                                                                                                                                                                                                                                       Subject Area 3
                                                                                                                                                                                                                                                                                                                                        Freight
                                                                                                                                                                                                                                                                                                                                                             Engineering/
                                                                                                                                                                        Crew Management                                                                                                                                                                      Maintenance



          Operations
                                                                                                                                                                                                                                                                                                         Manage
                                        Schedule                                                                                                                                                                                                                                                         Lounge



                                     Management
                                                                                   Utility Functions
                                                                                            ...                                                                                                                                                                                                                                                                             Node7
                                                                                                                                                                                                                                                  Entity 3.1
                     Fleet                                     Product                                                    Content                                                    Business                  User
                   Planning                                   Development                                                Mngement                                                     Flows                Identification




                                                                     Planning &
                                                                     Negotiation
                                                                                                           Payment
                                                                                                          Management Management
                                                                                                                Crew
                                                                                                                                                                                                                                                                                                Crew Comms/
                                                                                                                                                                                                                                                                                                Performance                          Engineering/
                                                                                                                                                                                                                                                                                                                                     Maintenance               App7  Loyalty


                                                                                                                                                                                                                                                                                                            Pax
                                                                                                                                 Yield                                      Reservations                    Ticketing                         Departure                                                   Comms
                                                                                                                             Optimisation                                   Management                      Mngment                          Management




          Market &                      Planning &
                                        Negotiation
                                                                               Corporate
                                                                                 Payment
                                                                                  Management
                                                                                                           Make & Services &
                                                                                                                Group   Sell
                                                                                                                        Entity 3.2                                            Inventory
                                                                                                                                                                              Mngment
                                                                                                                                                                                                                                                   Crew Group Services
                                                                                                                                                                                                                                                        Comms/
                                                                                                                                                                                                                                                   Performance
                                                                                                                                                                                                                                              OpSched
                                                                                                                                                                                                                                             & Disruption
                                                                                                                                                                                                                                                                                                            Flight
                                                                                                                                                                                                                                                                                                          Planning
                                                                                                                                                                                                                                                                                                                                              Loyalty

                                                                                                                                                                                                                                                                                                                                                                                             Resource
                                                                                   CEO Office                                                   Risk &                                                Security                                    Safety
                                                                                                                                                                                                                                             Control:IOC
                                                                                                                                                                                                                                                                                           BI &                                      Finance                           Property

            Plan                  Schedule
                                 Development




                                                  Corporate
                                                               Schedule/GDI
                                                                Distribution
                                                                                      Legal
                                                                                              Reporting
                                                                                              Warehouse
                                                                                                           Deliver      Service                 Assurance

                                                                                                                                                            Revenue
                                                                                                                                                           Accounting
                                                                                                                                                                                                          Payment
                                                                                                                                                                                                          Mngment
                                                                                                                                                                                                                            Group Services
                                                                                                                                                                                                                                                                                           Reporting

                                                                                                                                                                                                                                                                                                          Load
                                                                                                                                                                                                                                                                                                         Control
                                                                                                                                                                                                                                                                                                                                                                                              Views
                                                                                                                                                Enterprise IT                                     Fuel                             Procurement                                                     Payroll                           People                           ...

                                      Crew Bidding
                                                       CEO Office
                                                          Legal
                                                                                    Make / Operate
                                                                                  Communi
                                                                                  cations
                                                                                                Corporate Risk &
                                                                                                          Assurance
                                                                                                                                                                        Security
                                                                                                                                                                                                  Management
                                                                                                                                                                                                        Safety
                                                                                                                                                                                                                                                   BI &
                                                                                                                                                                                                                                                                                                         Finance                               Property


                                                                                    Business Logic
                                                                                                                                                                                                                                                   Reporting                                              Meal
                                                                                                                                                                                                                                                                                                         Ordering




                 Crew #              Work Planning                 CrewPlanning                                                                                                                                                              Crew
              Long Range Pl          Pattern/Pairing                 Rostering                                                                                                                                                              Tracking

                                                                                                          Enterprise IT                                     Fuel                                      Procurement                                            Payroll                                     People
                                                                                                                                                                                                                                                                                                                                               ...

                                                                               Source / B2B
                                                       Communi                                                                                              Management
                                                       cations




         Developmnt Governance Support
               Fuel Planning
                                                                                                                                                                                                                                          Crew Perform
                                                                                                                                                                                                                                            Mngment




         Services
                                                                                                                                                                                                                                             Crew                          Airlines




                                                                               Corporate
               Agreements                                                                                                                                                                                                                   Comms                          Comms




                                                                                                                                                                                                          Services
                Negotiation




        The Enterprise Architecture Framework key Layers and Views




                                                                                                          Adrian Grigoriu
    Building the theory and practicing Enterprise Architecture and Strategy
The Problem: today's unresponding “legacy” Enterprise in a world of increasingly increasing
complexity, amount of information, rate of change and competition.

The Solution: the Enterprise Architecture (EA) offering streamlining, alignment, blueprinting,
strategic planning, and agility through SOA, the target state of the Enterprise.
                                                                              Customers                                                                                      The book describes:
                                                                           Enterprise Access-.com
                                                                                                                                     Ground Operations


                                                                                                                                                                              drivers, benefits and Business Case for an EA
     Environment Campaign            Customers                  QF    Customer Contact               Customer
                                                             Intranet Centres Centre                                Check-in Boarding Flights      Pax         I-Flight
       Analysis Management           Acquisition                                                      Service                 Gates Display      Services      Service

                       Market          Brand                                                                                                      Bags
                    Segmentation                                                           Sales     CRM                                         Services
                                      Mngment

                                                                                                                                                 Manage
                                                                                                                                                 Lounge
                                                                                                                                                                          evaluating financial Payback and NPV
         Fleet                        Product                    Content               Business        User
       Planning                      Development                Mngement                Flows      Identification
                                                                                     Booking

                                                                        Yield
                                                                    Optimisation
                                                                                   Management
                                                                                   Reservations
                                                                                   Management
                                                                                                    Ticketing
                                                                                                    Mngment
                                                                                                                      Departure
                                                                                                                     Management
                                                                                                                                                   Pax
                                                                                                                                                 Comms
                                                                                                                                                                             the Return on Enterprise Architecture (RoEA)
                         Routes
                                                                                                                                                          Flight
                                                                                    Inventory                         OpSched                     Flight  Plan
                                                                                    Mngment                          & Disruption                Planning
         Budget      Schedule        Schedule/GDIPlanned Schedule
                                                                                                                     Control:IOC
                    Development       Distribution                                                                                                           Balance
                                                     Reporting                                                               Operational
                                                                               Revenue             Payment                                        Load       weight


                                                                                                                                                                          RoEA = Revenuearch/Costsarch
                                                    Warehouse                 Accounting                                      Schedule
                                                                                                   Mngment                                       Control

                      Crew Bidding                                                                                                                Meal
                                                                                                                                                 Ordering


                                                                                                                                                                                    Revenuenoarch/Costsnoarch
       Crew #     Work Planning CrewPlanning                                                                           Crew                                 Crew
    Long Range Pl Pattern/Pairing Rostering                                                                           Tracking
      To WF - Ground
       To Catering
                                                                                                                    Crew Perform
      To E & M
                                                                                                                      Mngment
    Fuel Planning


                                                                                                                                                                              a Single Page Enterprise Architecture, a synoptic
     Agreements                                                                                                        Crew         Airlines
     Negotiation                                                                                                      Comms         Comms

                                                                         Partners & Suppliers
                  The Enterprise synoptic picture: the Single Page Architecture
                                                                                                                                                                          view of the Enterprise operation

   Enterprise reference maps, covering business and technology architecture templates

   alignment of your on-going solutions architecture projects to the Enterprise Architecture

   a navigable EA framework and its metamodel describing the Value Chains, Business &
   Operating Models, Functions and Flows resourced by Organization and Technology layers

   classification of and mapping to other EA frameworks: Zachman, TOGAF, DoDAF…

   a unifying view of EA, Service Oriented Architecture (SOA), Value Chains, Business Models,
   Processes (BPM) and IT Architecture, patching the divide between the Business and IT

   a best practices process for building the EA and SOA,, an EA development exercise, and
   how to use the framework for ITIL, M&A, Outsourcing,                                                                                                                                         Enterprise
                                                                                                                                                                                                                                      Stakeholder
                                                                                                                                                                                                                                      Interactions
                                                                                                                                                                                                                                      Context/Use Cases

   Start-ups…
                                                                                                                                                                                                Business                               Workflows
                                                                                                                                                                                                Function                                                          Info
                                                                                                                                                                                                                                 From/To                          Topic

   EA patterns, inhibitors, maturity models, politics & sell                                                                                                                                                       Business
                                                                                                                                                                                                                   Process
                                                                                                                                                                                                                                           Message Flows
                                                                                                                                                                                                                                           M/S Flows
                                                                                                                                                                                                                                                                  Info
                                                                                                                                                                                                                                                                  Aspect


                                                                                                                                                                                                Organisation
                                                                                                                                                                                                Unit

   a Strategy specification process and alignment to
                                                                                                                                                                                                                                 From/To

   business activities, organization and technology.                                                                                                                                                               Application             Interconnection       Data
                                                                                                                                                                                                                                                                 Base


                                                                                                                                                                                                                                                                 Entity



   “There are a few books that take a broad perspective, but                                                                                                                                                          Server      Platform          Storage
                                                                                                                                                                                                                                                                Attribute
                                                                                                                                                                                                                                                              Data Structure
                                                                                                                                                                                                                                                              (Data Element)
                                                                                                                                                                                                                                   Technical

   most focus on creating an IT architecture. An Enterprise
                                                                                                                                                                                                                                   Standards

                                                                                                                                                                                                               Basic EA metamodel


   Architecture Development Framework, by Adrian Grigoriu, is
   a pleasant exception. Grigoriu takes a very comprehensive view of things and works to show how
   everything can be integrated within a broadly conceived view of things”.
   Paul Harmon, the Executive Editor of Business Process Trends (www.bptrends.com).

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Book cover: An Enterprise Architecture Development Framework

  • 1. An Enterprise Architecture Development Framework The Enterprise Reference Maps, Single Page Architecture, Metamodel SOA Design, Business Case and Strategic Planning for your Enterprise 3rd Edition People Organization Technology Servers and Unit 1 L1 Org Storage Networks L1 Org Unit 2 Applications OU1.1 L2 Business Information Server2 L2 OU2.1 Server5 Business Flows Node2 Server Cluster Node5 Server1 Qantas Airline Associated App5 Subject Area 1 App2 L2 OU1.2 Services Business Functions MapSubject Area 2 Node1 Market Sell Service Deliver/Operate Context ViewView ContextApp11.1 Holidays Virtual Sales Customer Customer Entity 2.1 Node42.2 Service Ground In-flight Marketing Management Qantas Airline Relationship Context View Service Associated Entity Entity Management Operations Srver1 Org Unit 3 App4 L1 Management Services & Maintenance Market Sell Service Deliver/Operate Catering Server3 Develop Customer Enterprise Holidays Sales Customer Ground Deliver/Operate In-flight Marketing /Plan Management Functions Single Page Architecture Service Relationship L2 OU3.1 Management Operations Service Engineering Management Entity 1.2 Node3 Entity 2.3Virtual Entity 2.4 Operations Product Yield Reservations Operations Business Reference Map App3 Development Management Ticketing Logistics Holidays Catering Freight Catering Environment Develop Campaign Customers QF Customer Enterprise Contact Customer Boarding Flights Pax I-Flight Srver2 Intranet Centres Centre Check-in Analysis Management Acquisition Service Gates Display Services Service /Plan Functions Node6 Loyalty Freight Schedule Airport Management L2 OU3.2 Airline Delivery Channels Front Tier Product Yield Reservations Operations App6 Market Brand Bags Server7 Segmentation Mngment Services Sales CRM Development Management Ticketing Logistics Subject Area 3 Freight Engineering/ Crew Management Maintenance Operations Manage Schedule Lounge Management Utility Functions ... Node7 Entity 3.1 Fleet Product Content Business User Planning Development Mngement Flows Identification Planning & Negotiation Payment Management Management Crew Crew Comms/ Performance Engineering/ Maintenance App7 Loyalty Pax Yield Reservations Ticketing Departure Comms Optimisation Management Mngment Management Market & Planning & Negotiation Corporate Payment Management Make & Services & Group Sell Entity 3.2 Inventory Mngment Crew Group Services Comms/ Performance OpSched & Disruption Flight Planning Loyalty Resource CEO Office Risk & Security Safety Control:IOC BI & Finance Property Plan Schedule Development Corporate Schedule/GDI Distribution Legal Reporting Warehouse Deliver Service Assurance Revenue Accounting Payment Mngment Group Services Reporting Load Control Views Enterprise IT Fuel Procurement Payroll People ... Crew Bidding CEO Office Legal Make / Operate Communi cations Corporate Risk & Assurance Security Management Safety BI & Finance Property Business Logic Reporting Meal Ordering Crew # Work Planning CrewPlanning Crew Long Range Pl Pattern/Pairing Rostering Tracking Enterprise IT Fuel Procurement Payroll People ... Source / B2B Communi Management cations Developmnt Governance Support Fuel Planning Crew Perform Mngment Services Crew Airlines Corporate Agreements Comms Comms Services Negotiation The Enterprise Architecture Framework key Layers and Views Adrian Grigoriu Building the theory and practicing Enterprise Architecture and Strategy
  • 2. The Problem: today's unresponding “legacy” Enterprise in a world of increasingly increasing complexity, amount of information, rate of change and competition. The Solution: the Enterprise Architecture (EA) offering streamlining, alignment, blueprinting, strategic planning, and agility through SOA, the target state of the Enterprise. Customers The book describes: Enterprise Access-.com Ground Operations drivers, benefits and Business Case for an EA Environment Campaign Customers QF Customer Contact Customer Intranet Centres Centre Check-in Boarding Flights Pax I-Flight Analysis Management Acquisition Service Gates Display Services Service Market Brand Bags Segmentation Sales CRM Services Mngment Manage Lounge evaluating financial Payback and NPV Fleet Product Content Business User Planning Development Mngement Flows Identification Booking Yield Optimisation Management Reservations Management Ticketing Mngment Departure Management Pax Comms the Return on Enterprise Architecture (RoEA) Routes Flight Inventory OpSched Flight Plan Mngment & Disruption Planning Budget Schedule Schedule/GDIPlanned Schedule Control:IOC Development Distribution Balance Reporting Operational Revenue Payment Load weight RoEA = Revenuearch/Costsarch Warehouse Accounting Schedule Mngment Control Crew Bidding Meal Ordering Revenuenoarch/Costsnoarch Crew # Work Planning CrewPlanning Crew Crew Long Range Pl Pattern/Pairing Rostering Tracking To WF - Ground To Catering Crew Perform To E & M Mngment Fuel Planning a Single Page Enterprise Architecture, a synoptic Agreements Crew Airlines Negotiation Comms Comms Partners & Suppliers The Enterprise synoptic picture: the Single Page Architecture view of the Enterprise operation Enterprise reference maps, covering business and technology architecture templates alignment of your on-going solutions architecture projects to the Enterprise Architecture a navigable EA framework and its metamodel describing the Value Chains, Business & Operating Models, Functions and Flows resourced by Organization and Technology layers classification of and mapping to other EA frameworks: Zachman, TOGAF, DoDAF… a unifying view of EA, Service Oriented Architecture (SOA), Value Chains, Business Models, Processes (BPM) and IT Architecture, patching the divide between the Business and IT a best practices process for building the EA and SOA,, an EA development exercise, and how to use the framework for ITIL, M&A, Outsourcing, Enterprise Stakeholder Interactions Context/Use Cases Start-ups… Business Workflows Function Info From/To Topic EA patterns, inhibitors, maturity models, politics & sell Business Process Message Flows M/S Flows Info Aspect Organisation Unit a Strategy specification process and alignment to From/To business activities, organization and technology. Application Interconnection Data Base Entity “There are a few books that take a broad perspective, but Server Platform Storage Attribute Data Structure (Data Element) Technical most focus on creating an IT architecture. An Enterprise Standards Basic EA metamodel Architecture Development Framework, by Adrian Grigoriu, is a pleasant exception. Grigoriu takes a very comprehensive view of things and works to show how everything can be integrated within a broadly conceived view of things”. Paul Harmon, the Executive Editor of Business Process Trends (www.bptrends.com).