30-minute webcast shows small business owners how to quickly understand their value and prioritize their various business roles and minimize the impact of distractions.

1. Got Capacity? Not All the Business Hats Belong on Your Head Presented by Joan Friedlander, Work Life Management Strategist Happy, Healthy, Productive Humans @ Work © 2011 Joan Friedlander – All Rights Reserved. Do not copy or disseminate without permission.

2. © 2011 Joan Friedlander – All Rights Reserved. Do not copy or disseminate without permission. Capacity – not too much, not too little, just right. What is realistic – and most important to accomplish – in the time available?

3. Multi-tasking Unrealistic expectations Wearing too many hats 3 Threats to Personal Effectiveness © 20011Joan Friedlander – All Rights Reserved. Do not copy or disseminate without permission.

4. Visionary/Planner:Set big-picture goals, strategy, industry trends Responder/Deliverer:Services, inquiries, needs, fulfillment. Developer:Of solutions, of products, of materials. Which Hat(s) Fit You Best? © 2011 Joan Friedlander – All Rights Reserved. Do not copy or disseminate without permission.

5. Which Hat Fits You Best, cont. © 2011 Joan Friedlander – All Rights Reserved. Do not copy or disseminate without permission. Promoter/Connector:Marketing and sales, online and offline Administrator:Filing, financials, word processing, & other support functions Organizer/Manager: of workflow and of people

6. Which hats fit you best revisited? Big picture, leader roles Admin or supportive roles © 2011 Joan Friedlander – All Rights Reserved. Do no copy or disseminate without permission. Promoter/Connector:Marketing and sales, online and offline Administrator:filing, financials, word processing, & other support functions Organizer/Manager: of workflow, of people, of inventory Visionary/Planner:Set big-picture goals, strategy, industry trends Responder/Delivererservices, inquiries, needs, fulfillment. Developer:Of solutions, of products, of materials.

7. Spend 70-80% of your available time working on the projects represented by your most favored “hats” Delegate or eliminate projects or tasks that waste your time Schedule your top priority projects and tasks during your peak working hours. 3 Ways to Increase Effectiveness and Improve Productivity © 2011 Joan Friedlander – All Rights Reserved. Do not copy or disseminate without permission.

8. © 2011 Joan Friedlander – All Rights Reserved. Do not copy or disseminate without permission.

9. A Day in the Life – Practical Application Use the hat metaphor in your daily planning. Keep a close eye on the things that waste your time and talents, and drain your energy. Create a hat-wearing schedule plan © 2011 Joan Friedlander – All Rights Reserved. Do not copy or disseminate without permission.