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Lloyd’s Managing Agents
FSA Solvency II Data Audit

Working in partnership with you to provide
the independent assurance that your Data
Audit Report fulfils Lloyd’s and FSA
Solvency II requirements
Lloyd’s Managing Agents FSA Solvency II Data Audit




FSA Solvency II Data Audit


The FSA Solvency II Data Audit (Data Audit)          Purpose of the Data Audit Report
is a component of the FSA’s Solvency II Internal     “The primary purpose of the Data Audit Report is to
Model Approval Process (IMAP). It assesses           demonstrate that an agent’s data management policies comply
all internal and non-proprietary external data       with the tests and standards set out in the Solvency II directive.
which may materially impact the design and           In addition, the Data Audit Report should demonstrate how
                                                     the overall risk that the data used in the internal model does not
function of the proposed internal model. The
                                                     meet the Solvency II requirements on data quality (complete,
Data Audit is focussed on the key sub-risks          accurate, appropriate and timely) is considered. This overall risk
around aspects of data policy; oversight and         is split into five sub-risks.”
governance; data; vulnerabilities and impact;        As per Lloyd’s Data Audit Report Guidelines (Draft) – February 2012
data quality and data processing. Following
completion of this assessment, the results
should be presented in a Data Audit Report.          Ownership and Independence
                                                     “The Data Audit Report should be produced as a result of a
                                                     review conducted by a suitably qualified person, independent
Lloyd’s requires all Managing Agents to              from the individuals responsible for the design, build,
submit a Data Audit Report by 15 June 2012           parameterisation and implementation of the internal model. The
to Lloyd’s. The primary purpose of the Data          author of the Data Audit Report must therefore be independent
Audit Report is to demonstrate that an Agent’s       of the normal operation of the model (e.g. Internal Audit).
data management policies comply with the
                                                     In conducting the review, the reviewer should apply
tests and standards set out in the Solvency II
                                                     professional judgement in deciding how the controls are
Directive to achieve internal model approval.        assessed (e.g. sample size, depth of document review,
                                                     interviewees, etc.) and how effective they are in addressing the
                                                     risk. The review is not intended to assess the appropriateness
                                                     of actuarial “Expert Judgements” with regards to data used in
                                                     the Internal Model. However, any data, internal or external,
                                                     (e.g. claims history, bond price movements, loss events, etc.) on
                                                     the basis of which material expert judgments/assumptions and
                                                     model calibrations are made, should be included in scope. The
                                                     reviewer may make use of previous independent reviews (e.g.
                                                     SOX compliance assessments, Internal/External Audit work,
                                                     etc.), so long as the data, assumptions, calculation methodology
                                                     and IT environment reviewed have not changed significantly.

                                                     Where a managing agent makes use of previous reviews for
                                                     this purpose, the agent should provide some explanation and
                                                     justification as to why the previous review is still relevant and
                                                     also for its use.”
                                                     As per Lloyd’s Data Audit Report Guidelines (Draft) – February 2012
Key requirements
The scope of the Data Audit has now been defined through
the draft Lloyd’s guidance (with final versions due for issue on
30 March 2012) and has been developed in line with the FSA’s
published requirements.
    The challenges faced by Managing Agents in response to
fulfilling the Data Audit requirements are extensive. Below we
list the key areas, questions and objectives that the audit will
need to address:




 Requirement Area                        Key Questions to Consider                               Key Control Objective(s)
 Data Policy                             •	   How can we ensure our framework in                 Ensuring consistency in data policies and
                                         	    respect of data is sustainable for the future?     adherence to required Solvency II standards of
                                         •	   Are existing data policies, procedures and         data governance
                                         	    standards suitable?  How can we develop or
                                         	    improve?
                                         •	   Have we defined ownership and how data
                                         	    policies will be embedded into the
                                         	    organisation?
                                         	
 Oversight and Governance                •	   Do management really have a solid                  Management have a thorough understanding
                                         	    understanding of internal model data?              of, and are accountable for reviewing, internal
                                         •	   Have we robust oversight and challenge             model data processes
                                         	    of Management Information (MI) and data
                                         	    processes?
 Data use, vulnerabilities and impact    •	   Are exceptions and limitations in data             Recognising and remediating data errors,
                                         	    understood, suitably investigated and corrected?   omissions or inaccuracies which may
                                         •	   How should we best set materiality, in the         compromise data quality
                                         	    context of significant amounts of data?
                                                                                                 Assurance over data materiality and ensuring its
                                                                                                 consistent application throughout the organisation
 Data quality                            •	   Do we understand where our data                    Maintenance of data quality standards to ensure
                                         	    origination sources are?                           demonstrable accuracy, appropriateness,
                                         •	   How do we maintain such data in an                 completeness and timeliness
                                         	    appropriate manner for model and other
                                         	    business use (e.g. MI generation)?
                                         •	   Are agreed quality standards per our data
                                         	    policy being adhered to consistently?
 Data processing                         •	   Are we able to critically evaluate all our IT      Adequacy of technical expertise available to
                                         	    General Controls within the IT control             the firm
                                         	    environment?
                                         •	   Do we have effectively designed and                Maintaining robust IT General Controls (e.g.
                                         	    operating IT controls (such as data security,      change management and access controls) to
                                         	    change control and processing of data)             safeguard data integrity.
                                         	    to support corresponding data management
                                         	    controls?                                          Issues around controls design and effectiveness
                                         •	   Is the information generated by end-user           around spreadsheets, SQL databases and other
                                         	    computing susceptible to distortion or             end user computing applications, which may be
                                         	    manipulation, due to lack of controls to data      less controlled
                                         	    amendments?
Given the requirements and challenges noted in            Grant Thornton’s data review and data
the adjacent table, a diverse set of skill-sets will be   management professionals are able to provide
required to perform this audit and the review must be     assurance to your Management and Non-
performed by suitably qualified individuals who are       Executives, Lloyd’s and the FSA that they are
independent of model design, build, and operation         compliant with the requirements.
(as per the Lloyd’s Data Audit Report draft guidance
published in February 2012 and the FSA External           We feel our team’s experience of supporting clients
Review guidance published in July 2011).                  in the marketplace enables us to provide you with
                                                          pragmatic, and independent audit challenge.
Managing Agents should be actively seeking
specialist review assistance now to ensure the
regulatory timeline for Data Audits is met and
that a robust, independent and objective review is
performed (in line with the Lloyd’s draft guidance).




Our approach to completing the Data Audit
To address the requirements of the Data Audit, we have split our approach into 2 sections:
1 Foundation elements and
2 Specific elements


                                             Foundation elements
  Examining the adequacy of the oversight of data by management and the effectiveness of IT General Controls




                                                  Specific elements
                 Performing detailed analysis over data policies, quality and usage through 3 aspects




        The understanding                              Experience of advising                         Where applicable,
       of data management                            clients on data framework                         the use of data
             principles                                    enhancements                              interrogation tools
Lloyd’s Managing Agents FSA Solvency II Data Audit




The Lloyd’s Timeline for Data Audits
Managing Agents are required to complete Data Audits between May and June
2012, with final Data Audit Reports due for submission to Lloyd’s on 15 June 2012:




	Feb	                             March	     t
                                                     April	                  May	                     June   t
          t

              *10 February 2012
              Draft Data Report guidance

                                                 *30 March 2012
                                                 Final Data Audit Report guidance
                                                                                                                 *15 June 2012
                                                                                                                 Data Audit
                                                                                                                 Report due




  Our experience and how we can help
  Grant Thornton’s experienced data review and data
  management professionals are ideally placed to perform
  your Data Audit. We will draw on our experienced
  IT and business audit specialists to deliver objective,
  efficient and robust data audit assurance.

  We have experience of:
  •	 objectively examining all required aspects of
     Solvency II data management (including data
     policy, governance, limitations, processing and IT
     environment including change management and                  •	 assessing the use of non-proprietary external and
     spreadsheet assurance), using our highly experienced            third-party data reliance, policies, processes and
     Technology Audit, Data and IT specialists                       agreements, as well as corresponding internal
                                                                     governance and oversight
  •	 working closely with key business areas (such
     as modelling teams, risk specialists, IT and                 •	 delivering high quality audit evidence and results
     Compliance) to fully understand and evaluate data               to fulfil the designated Lloyd’s scope, detailing the
     management and data quality against Solvency II and             assessment of internal control design and operating
     FSA requirements                                                effectiveness, assessment of business process flows
                                                                     and gap analysis
  •	 providing assurance over all areas of IT environment,
     technology, tools and subsequent processing                  •	 providing a continued presence to support future
     and controls and evaluating the impact on data                  discussions with senior stakeholders and Lloyd’s
     management                                                      where required.
Why Grant Thornton?
    Grant Thornton can assist your organisation with the Lloyd’s Data Audit through:

    •	 highly experienced audit professionals, with dedicated specialist Data and IT staff and unparalleled access to deep
       expertise and relationship oversight

    •	 proven experience using a specialist resource with regulatory and industry insight, allowing your organisation to
       meet all review deadlines on time and within budget

    •	 providing objective, robust assurance and pragmatic solutions for improvement or ‘next steps’ to be used internally
       and in discussion with Lloyd’s and the FSA

    •	 providing ongoing assurance for Solvency II internal model validation

    •	 a long-standing commitment to excellent client service and support both during and after all engagements.




Who should I contact for                                                                                                      Other Related Services
Data Audit assistance?                                                                                                        While this document focuses on the
                                                                                                                              requirements of Data Audit for Lloyd’s
Sandy Kumar
                                                                                                                              Managing Agents and how our data review
Partner
Head of Financial Services                                                                                                    and data management professionals can help,
Business Risk Services                                                                                                        Grant Thornton’s Business Consulting Division
T 020 7728 3248                                                                                                               can also assist in the design and build of your
E sandy.kumar@uk.gt.com                                                                                                       data management framework, if required. This
                                                                                                                              team has worked with a number of Managing
Kiran Sudhakar                                                                                                                Agents in designing their data dictionary and
Lead for IT Internal Audit                                                                                                    performing gap analysis. Should you require
Financial Services/Head of Technology Services
                                                                                                                              further assistance regarding this please do not
Business Risk Services
T 020 7728 2909                                                                                                               hesitate to contact our Business Consulting
E kiran.sudhakar@uk.gt.com                                                                                                    Division. A contact is provided directly below.

Sarah Talbott                                                                                                            Mark A Spurlock
Lead for Insurance Internal Audit                                                                                        Lead for Insurance Business Consulting
Financial Services                                                                                                       Business Consulting Division
Business Risk Services                                                                                                   Financial Services Advisory
T 020 7865 2815                                                                                                          T 020 7865 2346
E sarah.d.talbott@uk.gt.com                                                                                              E mark.a.spurlock@uk.gt.com




© 2012 Grant Thornton UK LLP. All rights reserved.


‘Grant Thornton’ means Grant Thornton UK LLP, a limited liability partnership. Grant Thornton UK LLP is a member firm within Grant Thornton International Ltd (‘Grant Thornton International’).
Grant Thornton International and the member firms are not a worldwide partnership. Services are delivered by the member firms independently.

This publication has been prepared only as a guide. No responsibility can be accepted by us for loss occassioned to any person acting or refraining from acting as a result of any material in this publication.

www.grant-thornton.co.uk

V21426

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Grant Thornton - Data Audit UK

  • 1. Lloyd’s Managing Agents FSA Solvency II Data Audit Working in partnership with you to provide the independent assurance that your Data Audit Report fulfils Lloyd’s and FSA Solvency II requirements
  • 2. Lloyd’s Managing Agents FSA Solvency II Data Audit FSA Solvency II Data Audit The FSA Solvency II Data Audit (Data Audit) Purpose of the Data Audit Report is a component of the FSA’s Solvency II Internal “The primary purpose of the Data Audit Report is to Model Approval Process (IMAP). It assesses demonstrate that an agent’s data management policies comply all internal and non-proprietary external data with the tests and standards set out in the Solvency II directive. which may materially impact the design and In addition, the Data Audit Report should demonstrate how the overall risk that the data used in the internal model does not function of the proposed internal model. The meet the Solvency II requirements on data quality (complete, Data Audit is focussed on the key sub-risks accurate, appropriate and timely) is considered. This overall risk around aspects of data policy; oversight and is split into five sub-risks.” governance; data; vulnerabilities and impact; As per Lloyd’s Data Audit Report Guidelines (Draft) – February 2012 data quality and data processing. Following completion of this assessment, the results should be presented in a Data Audit Report. Ownership and Independence “The Data Audit Report should be produced as a result of a review conducted by a suitably qualified person, independent Lloyd’s requires all Managing Agents to from the individuals responsible for the design, build, submit a Data Audit Report by 15 June 2012 parameterisation and implementation of the internal model. The to Lloyd’s. The primary purpose of the Data author of the Data Audit Report must therefore be independent Audit Report is to demonstrate that an Agent’s of the normal operation of the model (e.g. Internal Audit). data management policies comply with the In conducting the review, the reviewer should apply tests and standards set out in the Solvency II professional judgement in deciding how the controls are Directive to achieve internal model approval. assessed (e.g. sample size, depth of document review, interviewees, etc.) and how effective they are in addressing the risk. The review is not intended to assess the appropriateness of actuarial “Expert Judgements” with regards to data used in the Internal Model. However, any data, internal or external, (e.g. claims history, bond price movements, loss events, etc.) on the basis of which material expert judgments/assumptions and model calibrations are made, should be included in scope. The reviewer may make use of previous independent reviews (e.g. SOX compliance assessments, Internal/External Audit work, etc.), so long as the data, assumptions, calculation methodology and IT environment reviewed have not changed significantly. Where a managing agent makes use of previous reviews for this purpose, the agent should provide some explanation and justification as to why the previous review is still relevant and also for its use.” As per Lloyd’s Data Audit Report Guidelines (Draft) – February 2012
  • 3. Key requirements The scope of the Data Audit has now been defined through the draft Lloyd’s guidance (with final versions due for issue on 30 March 2012) and has been developed in line with the FSA’s published requirements. The challenges faced by Managing Agents in response to fulfilling the Data Audit requirements are extensive. Below we list the key areas, questions and objectives that the audit will need to address: Requirement Area Key Questions to Consider Key Control Objective(s) Data Policy • How can we ensure our framework in Ensuring consistency in data policies and respect of data is sustainable for the future? adherence to required Solvency II standards of • Are existing data policies, procedures and data governance standards suitable? How can we develop or improve? • Have we defined ownership and how data policies will be embedded into the organisation? Oversight and Governance • Do management really have a solid Management have a thorough understanding understanding of internal model data? of, and are accountable for reviewing, internal • Have we robust oversight and challenge model data processes of Management Information (MI) and data processes? Data use, vulnerabilities and impact • Are exceptions and limitations in data Recognising and remediating data errors, understood, suitably investigated and corrected? omissions or inaccuracies which may • How should we best set materiality, in the compromise data quality context of significant amounts of data? Assurance over data materiality and ensuring its consistent application throughout the organisation Data quality • Do we understand where our data Maintenance of data quality standards to ensure origination sources are? demonstrable accuracy, appropriateness, • How do we maintain such data in an completeness and timeliness appropriate manner for model and other business use (e.g. MI generation)? • Are agreed quality standards per our data policy being adhered to consistently? Data processing • Are we able to critically evaluate all our IT Adequacy of technical expertise available to General Controls within the IT control the firm environment? • Do we have effectively designed and Maintaining robust IT General Controls (e.g. operating IT controls (such as data security, change management and access controls) to change control and processing of data) safeguard data integrity. to support corresponding data management controls? Issues around controls design and effectiveness • Is the information generated by end-user around spreadsheets, SQL databases and other computing susceptible to distortion or end user computing applications, which may be manipulation, due to lack of controls to data less controlled amendments?
  • 4. Given the requirements and challenges noted in Grant Thornton’s data review and data the adjacent table, a diverse set of skill-sets will be management professionals are able to provide required to perform this audit and the review must be assurance to your Management and Non- performed by suitably qualified individuals who are Executives, Lloyd’s and the FSA that they are independent of model design, build, and operation compliant with the requirements. (as per the Lloyd’s Data Audit Report draft guidance published in February 2012 and the FSA External We feel our team’s experience of supporting clients Review guidance published in July 2011). in the marketplace enables us to provide you with pragmatic, and independent audit challenge. Managing Agents should be actively seeking specialist review assistance now to ensure the regulatory timeline for Data Audits is met and that a robust, independent and objective review is performed (in line with the Lloyd’s draft guidance). Our approach to completing the Data Audit To address the requirements of the Data Audit, we have split our approach into 2 sections: 1 Foundation elements and 2 Specific elements Foundation elements Examining the adequacy of the oversight of data by management and the effectiveness of IT General Controls Specific elements Performing detailed analysis over data policies, quality and usage through 3 aspects The understanding Experience of advising Where applicable, of data management clients on data framework the use of data principles enhancements interrogation tools
  • 5. Lloyd’s Managing Agents FSA Solvency II Data Audit The Lloyd’s Timeline for Data Audits Managing Agents are required to complete Data Audits between May and June 2012, with final Data Audit Reports due for submission to Lloyd’s on 15 June 2012: Feb March t April May June t t *10 February 2012 Draft Data Report guidance *30 March 2012 Final Data Audit Report guidance *15 June 2012 Data Audit Report due Our experience and how we can help Grant Thornton’s experienced data review and data management professionals are ideally placed to perform your Data Audit. We will draw on our experienced IT and business audit specialists to deliver objective, efficient and robust data audit assurance. We have experience of: • objectively examining all required aspects of Solvency II data management (including data policy, governance, limitations, processing and IT environment including change management and • assessing the use of non-proprietary external and spreadsheet assurance), using our highly experienced third-party data reliance, policies, processes and Technology Audit, Data and IT specialists agreements, as well as corresponding internal governance and oversight • working closely with key business areas (such as modelling teams, risk specialists, IT and • delivering high quality audit evidence and results Compliance) to fully understand and evaluate data to fulfil the designated Lloyd’s scope, detailing the management and data quality against Solvency II and assessment of internal control design and operating FSA requirements effectiveness, assessment of business process flows and gap analysis • providing assurance over all areas of IT environment, technology, tools and subsequent processing • providing a continued presence to support future and controls and evaluating the impact on data discussions with senior stakeholders and Lloyd’s management where required.
  • 6. Why Grant Thornton? Grant Thornton can assist your organisation with the Lloyd’s Data Audit through: • highly experienced audit professionals, with dedicated specialist Data and IT staff and unparalleled access to deep expertise and relationship oversight • proven experience using a specialist resource with regulatory and industry insight, allowing your organisation to meet all review deadlines on time and within budget • providing objective, robust assurance and pragmatic solutions for improvement or ‘next steps’ to be used internally and in discussion with Lloyd’s and the FSA • providing ongoing assurance for Solvency II internal model validation • a long-standing commitment to excellent client service and support both during and after all engagements. Who should I contact for Other Related Services Data Audit assistance? While this document focuses on the requirements of Data Audit for Lloyd’s Sandy Kumar Managing Agents and how our data review Partner Head of Financial Services and data management professionals can help, Business Risk Services Grant Thornton’s Business Consulting Division T 020 7728 3248 can also assist in the design and build of your E sandy.kumar@uk.gt.com data management framework, if required. This team has worked with a number of Managing Kiran Sudhakar Agents in designing their data dictionary and Lead for IT Internal Audit performing gap analysis. Should you require Financial Services/Head of Technology Services further assistance regarding this please do not Business Risk Services T 020 7728 2909 hesitate to contact our Business Consulting E kiran.sudhakar@uk.gt.com Division. A contact is provided directly below. Sarah Talbott Mark A Spurlock Lead for Insurance Internal Audit Lead for Insurance Business Consulting Financial Services Business Consulting Division Business Risk Services Financial Services Advisory T 020 7865 2815 T 020 7865 2346 E sarah.d.talbott@uk.gt.com E mark.a.spurlock@uk.gt.com © 2012 Grant Thornton UK LLP. All rights reserved. ‘Grant Thornton’ means Grant Thornton UK LLP, a limited liability partnership. Grant Thornton UK LLP is a member firm within Grant Thornton International Ltd (‘Grant Thornton International’). Grant Thornton International and the member firms are not a worldwide partnership. Services are delivered by the member firms independently. This publication has been prepared only as a guide. No responsibility can be accepted by us for loss occassioned to any person acting or refraining from acting as a result of any material in this publication. www.grant-thornton.co.uk V21426