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Ananya Sunayana
Gourav Shrivastava
Jasmine Kaur Narula
Gokulnath Subramanian
Tanwi Shrivastava
• Henri Nestle founded the company
1866   in Switzerland

     • Setup their first production plant in
1961   India at Moga, Punjab

      • Currently the world’s number one
 1      diversified food company

      • Years of business in India starting
100     from 1912 to Chennai and Kolkata
1868
• Henri Nestle designed the logo based on
  Nestle’s german meaning i.e: Little nest

1966
• Combined mark formed along with the
  word “Nestle”. Design Simplified.

1988
• Fledglings reduced to 2 to reflect modern
  family of 2 children and 1 mom.

1995
• New simplified logo which reiterates Nestle
  is not purely a nutrition company.
What makes Nestlé the
  world’s largest food
             company
   are the millions of
   consumers across
        the globe who
  put their trust in its
  products, bite after
         bite, sip after
   sip, day after day.
National         Zonal         Regional            Area          Territory


                 Zonal Sales
                  Manager
                   North                            Sales        Pallet Salesmen
                                                Administration
                 Zonal Sales                      Executive
                               Regional Sales
                  Manager
                                 Manager
                   South                                             Territory
                                                  Area Sales
                                                  Manager         Incharges(SO)
                 Zonal Sales
National Sales
                  Manager
  Manager
                   West
                                                                   Distributor
                 Zonal Sales                                       Salesmen
                  Manager
                    East

                 Zonal Sales
                  Manager
                   Central
• Work Environment
       Distribution Salesmen(DS) are direct reportees to the
Cash Distributors(CDs). Most CDs listened to ASM/TI guidelines.
Very few CDs work along with the DS in the market. Targets are
dictated to DSs.

• Training and Motivation
        Annual Training workshop for all Distributor and Pallet
Salesmen irrespective of their experience. Considered more as an
outing for the salesmen.

• Performance Incentives
   Basic Pay as fixed by CD. Ranges between 3750 - 5500
      Maximum Incentive for DS : 1200/month
      Average Incentive for DS : 750/month
   Based on turnover achievement. Controlled by CDs.
Manufacturing
                                                                             7 Plants across India
                            Plant



                         Carrying and
                         Forwarding                                            1 C & F per state
                         Agent(C & F)


                                                                             1 Distributor per city
                           Modern                    Cash
       Super Stockist                                                            1300 in 2010
                          Trade DC’s              Distributor
                                                                           1 Super stockist per city


                                                                         Multiple Purchase points per
      Re – Distributor                 Retailer            Wholesaler               region
                                                                         1 Re-Distributor per region


                                                                             Last level purchase
Retailer          Wholesaler                                    STING        points(Mostly rural)
                                                                        Supply happens in weekly beats
C & F Agent
                   1.5%        1.5%        1.5%
Super Stockist
                 2 – 2.8 %    -NA-       2–3%
 Distributor/
   Stockist       5.8 %       6.5 %     4.8 – 5.2%
    Re –
 Distributor      3.8 %       -NA-       4–5%
 Wholesaler
                 1.5 – 2 %     2%        1–2%
   Retailer
                 7–8%        8 – 10 %    5–7%
C&F    Super     Distributor      Re –       Wholesaler Retailer
          Agent Stockist                 Distributor

Landing 33.60     34.08       34.08         34.70        36.05      36.77
 Price

Selling   34.08   34.70       36.05         36.05        36.77     39 – 45
 Price                                                             MRP 45
• Capital Investment
       Varies from region to region. Working capital required:
       C & F Agent -> 3 – 5 Crores
       Super Stockist -> 60 - 80 lakhs
       Distributor    -> 25 – 30 lakhs

• Relevant Experience
        Needs to have prior experience in FMCG Sector. Should
not deal in a competitor’s product line.

• Infrastructure
       a) Godowns /Storage space as per territorial requirement
       b) Delivery Vehicles/Refrigeration for chocolates
       c) Salesmen/ Personnel
• Channel Conflict
       When higher members in the channel sell their
products directly to the last levels, bypassing the
intermediates. Occurs mostly due to overproduction and
dumping of goods by the higher channel member.

• Undercutting by Wholesaler
        When a Wholesaler undercuts his margin and
supplies to retailers thereby cutting off potential
customers for the distributor.

• Invasion of Territory
        Certain ASMs and Super Stockists indulge in
invasion of neighbouring territories. They undercut their
margins and dump their goods there to increase sale. This
is mainly due to higher targets given.
• Lack of Transparency between partners
        Stock on hand at different levels in the chain not
clear to members above them

• Display incentives do not reach till retailer leading to
poor display of new products
• C & F Agent
     • M/s Logi Nish Logistics India Pvt Ltd, Chennai

• Super Stockist
    • M/s Kokila Agencies, Vellore

• Distributor
     • M/s Sri Shakthi Ganapathy Agencies, Arni

• Wholesaler
    • M/s Kamal & Co, Vellore
    • M/s Rajiv Stores, Chennai

• Retailers
    • M/s KPK Super Market, Vellore
    • M/s Harish Food Zone, Vellore
• Zonal Sales Manager
    • Mr. M V Subramaniam , RSM Chennai(North TN)

• Area Sales Manager
     • Mr. R Shanmughanathan , ASM Chennai – II




• http://www.slideshare.net/nikunj1986/distribution-network-of-nestle-
kit-kat ; [19 - 03 – 2012 21:30pm]

• Nestle India Website ; http://www.nestle.in/ ; [20 – 03 – 12 19:29pm]

• http://www.scribd.com/doc/24419732/Nestle-Ppt ; [20 - 03 – 12
17:15pm]

• The Journal of Business Perspective· Vol. 14· No.4· October-December
2010
Nestle Sales & Distribution

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Nestle Sales & Distribution

  • 1. Ananya Sunayana Gourav Shrivastava Jasmine Kaur Narula Gokulnath Subramanian Tanwi Shrivastava
  • 2. • Henri Nestle founded the company 1866 in Switzerland • Setup their first production plant in 1961 India at Moga, Punjab • Currently the world’s number one 1 diversified food company • Years of business in India starting 100 from 1912 to Chennai and Kolkata
  • 3. 1868 • Henri Nestle designed the logo based on Nestle’s german meaning i.e: Little nest 1966 • Combined mark formed along with the word “Nestle”. Design Simplified. 1988 • Fledglings reduced to 2 to reflect modern family of 2 children and 1 mom. 1995 • New simplified logo which reiterates Nestle is not purely a nutrition company.
  • 4. What makes Nestlé the world’s largest food company are the millions of consumers across the globe who put their trust in its products, bite after bite, sip after sip, day after day.
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  • 7. National Zonal Regional Area Territory Zonal Sales Manager North Sales Pallet Salesmen Administration Zonal Sales Executive Regional Sales Manager Manager South Territory Area Sales Manager Incharges(SO) Zonal Sales National Sales Manager Manager West Distributor Zonal Sales Salesmen Manager East Zonal Sales Manager Central
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  • 9. • Work Environment Distribution Salesmen(DS) are direct reportees to the Cash Distributors(CDs). Most CDs listened to ASM/TI guidelines. Very few CDs work along with the DS in the market. Targets are dictated to DSs. • Training and Motivation Annual Training workshop for all Distributor and Pallet Salesmen irrespective of their experience. Considered more as an outing for the salesmen. • Performance Incentives Basic Pay as fixed by CD. Ranges between 3750 - 5500 Maximum Incentive for DS : 1200/month Average Incentive for DS : 750/month Based on turnover achievement. Controlled by CDs.
  • 10. Manufacturing 7 Plants across India Plant Carrying and Forwarding 1 C & F per state Agent(C & F) 1 Distributor per city Modern Cash Super Stockist 1300 in 2010 Trade DC’s Distributor 1 Super stockist per city Multiple Purchase points per Re – Distributor Retailer Wholesaler region 1 Re-Distributor per region Last level purchase Retailer Wholesaler STING points(Mostly rural) Supply happens in weekly beats
  • 11. C & F Agent 1.5% 1.5% 1.5% Super Stockist 2 – 2.8 % -NA- 2–3% Distributor/ Stockist 5.8 % 6.5 % 4.8 – 5.2% Re – Distributor 3.8 % -NA- 4–5% Wholesaler 1.5 – 2 % 2% 1–2% Retailer 7–8% 8 – 10 % 5–7%
  • 12. C&F Super Distributor Re – Wholesaler Retailer Agent Stockist Distributor Landing 33.60 34.08 34.08 34.70 36.05 36.77 Price Selling 34.08 34.70 36.05 36.05 36.77 39 – 45 Price MRP 45
  • 13. • Capital Investment Varies from region to region. Working capital required: C & F Agent -> 3 – 5 Crores Super Stockist -> 60 - 80 lakhs Distributor -> 25 – 30 lakhs • Relevant Experience Needs to have prior experience in FMCG Sector. Should not deal in a competitor’s product line. • Infrastructure a) Godowns /Storage space as per territorial requirement b) Delivery Vehicles/Refrigeration for chocolates c) Salesmen/ Personnel
  • 14. • Channel Conflict When higher members in the channel sell their products directly to the last levels, bypassing the intermediates. Occurs mostly due to overproduction and dumping of goods by the higher channel member. • Undercutting by Wholesaler When a Wholesaler undercuts his margin and supplies to retailers thereby cutting off potential customers for the distributor. • Invasion of Territory Certain ASMs and Super Stockists indulge in invasion of neighbouring territories. They undercut their margins and dump their goods there to increase sale. This is mainly due to higher targets given.
  • 15. • Lack of Transparency between partners Stock on hand at different levels in the chain not clear to members above them • Display incentives do not reach till retailer leading to poor display of new products
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  • 17. • C & F Agent • M/s Logi Nish Logistics India Pvt Ltd, Chennai • Super Stockist • M/s Kokila Agencies, Vellore • Distributor • M/s Sri Shakthi Ganapathy Agencies, Arni • Wholesaler • M/s Kamal & Co, Vellore • M/s Rajiv Stores, Chennai • Retailers • M/s KPK Super Market, Vellore • M/s Harish Food Zone, Vellore
  • 18. • Zonal Sales Manager • Mr. M V Subramaniam , RSM Chennai(North TN) • Area Sales Manager • Mr. R Shanmughanathan , ASM Chennai – II • http://www.slideshare.net/nikunj1986/distribution-network-of-nestle- kit-kat ; [19 - 03 – 2012 21:30pm] • Nestle India Website ; http://www.nestle.in/ ; [20 – 03 – 12 19:29pm] • http://www.scribd.com/doc/24419732/Nestle-Ppt ; [20 - 03 – 12 17:15pm] • The Journal of Business Perspective· Vol. 14· No.4· October-December 2010