Atlassian Summit 2012 - How Atlassian Makes Its Wiki Sticky
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Wouldn't it be great if your wiki was as "sticky" as Facebook? Wish no more! John will reveal how Atlassian makes its own internal wiki so sticky that people "live in it" all day. You'll walk out with a long list of ideas on how to improve wiki adoption in your own company.
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Atlassian Summit 2012 - How Atlassian Makes Its Wiki Sticky
- 2. Art of Collaboration How Atlassian Makes Its Wiki Sticky Lessons in practical wiki husbandry John Rotenstein Business Intelligence Manager, Atlassian john.rotenstein@atlassian.com
- 9. Wouldn’t it be great if your wiki was just as sticky?
- 10. Topics What is Why be How to be ‘Sticky’ ‘Sticky’ ‘Sticky’
- 11. What is Sticky?
- 12. www.squidoo.com/quirky-shoes theanimatedwoman.com
- 16. g The Sticky Web Matrix Long Length of visit Short Rarely Often Frequency of visit Based on data from Nielsen.com (Jan 2012)
- 17. I’m no female robot, I’m an email robot!
- 19. g The Sticky Web Matrix Long Length of visit Short Rarely Often Frequency of visit Based on data from Nielsen.com (Jan 2012)
- 20. g Your Sticky Web Matrix Long Length of visit Short Rarely Often Frequency of visit
- 21. g Your Sticky Web Matrix Long Length of visit Short Rarely Often Frequency of visit
- 22. g Your Sticky Web Matrix Long Length of visit Short Rarely Often Frequency of visit
- 23. g Your Sticky Web Matrix Long Length of visit Short Rarely Often Frequency of visit
- 24. g Your Sticky Web Matrix How sticky Long Length of visit is your wiki? Short Rarely Often Frequency of visit
- 26. Why be Sticky?
- 27. Reasons for having a wiki... • HR Manuals • Complete projects faster • Project Management • Avoid duplicated work • Software Development • Share knowledge • Process Documentation • Collaborate on work • Knowledge Management • Find the right information • Asset Tracking when you need it
- 29. Can you state the purpose of your wiki?
- 30. Atlassian’s corporate wiki: To provide current and future staff with easy access to Atlassian’s confidential corporate knowledge and to enable interaction amongst Atlassians worldwide.
- 31. Measurable goals ✓ First place to look for corporate information ✓ Default place to store internal company information ✓ Access daily ✓ Participate weekly (comment, share) ✓ Create content monthly
- 32. How to be Sticky
- 33. Comfort Ideas Everyday Affairs Creating Content Finding Stuff Fast Notifications Measurement
- 34. Give your wiki a friendly name ‘Zyntranet’ ‘Extranet’ (‘EAC’) ‘Marvin’
- 35. Give your wiki a friendly name
- 36. Brand your wiki
- 37. Brand your wiki
- 39. Comfort Ideas Everyday Affairs Creating Content Finding Stuff Fast Notifications Measurement
- 40. Start at the top! W hich emails can yo u mo ve to the w iki?
- 44. Comfort Ideas Everyday Affairs Creating Content Finding Stuff Fast Notifications Measurement
- 46. Meeting Minutes results ✓ Use a go od title for improved search ✓ Use labe ls an d the ContentByLabel macro y them ✓@ mention attendees to auto -notif people ✓ ‘Share’ the page w ith interested
- 47. ✓ Great for process documentation Documentation ✓ Include screen shots ✓ Link to other resources
- 49. Handy Tools +
- 51. Handy Tools
- 52. Comfort Ideas Everyday Affairs Creating Content Finding Stuff Fast Notifications Measurement
- 53. Browser Search Bar ‣ Manage Search Engines ‣ Edit Keyword ‣ Settings, Manage Search Engines ‣ URL: yourwiki.com/dosearchsite.action?queryString=%s ‣ Install ‘glims’ or ‘KeySearch’ extension Instructions: ‣ Edit registry settings (see instructions) bit.ly/go-words
- 54. Google Apps “Short Links”
- 55. Comfort Ideas Everyday Affairs Creating Content Finding Stuff Fast Notifications Measurement
- 56. Facebook emails - which is better? Hi Denise, Sign in to Facebook You haven’t been back to Facebook recently. There are a few things and start connecting that have been happening while you were gone. Hi Denise, Update Sign in to Facebook You haven’t been back to Facebook recently. You have received and start connecting notifications while you were gone. Update 12 photo tags Thanks, The Facebook Team To login to Facebook, follow the link below: http://www.facebook.com/in/?home.php&mid=3e9524G1G2bf7k Thanks, The Facebook Team Just one link To login to Facebook, follow the link below: http://www.facebook.com/in/?home.php&mid=3e9524G1G2bf7k Lots of information Hadoop2010: Large-Scale Analytics at Facebook
- 61. Like
- 62. Popular Content ✓ On Dashboard ✓ Many comments ✓ Many ‘Likes’ ✓ Personalized v4.2
- 63. Recommended Content ✓ Defaults to Weekly ✓ Can set to Daily ✓ Likes & Comments ✓ Personalized v4.2
- 64. Share pages with a personal note ✓ Mailing lists, too!
- 65. Personal Task List Likes Mention Comment Share Aggregate JIRA v4.3
- 66. Comfort Ideas Everyday Affairs Creating Content Finding Stuff Fast Notifications Measurement
- 67. Gathering Statistics marketplace.atlassian.com
- 68. Self-Query the System with SQL
- 71. Now it’s your turn!
- 72. Set measurable goals Measure today’s stickiness Implement ideas Measure again
- 74. Thank you! May all your wikis be sticky!