Jordan Packer discusses how he helped different teams at Janus Capital Group implement JIRA to improve their workflows and tracking of tasks. He worked with a fixed income analytics team to set up JIRA which allowed them to more easily transition work when teammates were out and gain insights into their team's functions. He then worked with a digital marketing team, where setting up JIRA solved months of workflow and tracking issues and increased their efficiency by an estimated 80% while providing a clear audit trail. The keys to his success were speaking the teams' language, learning their requirements gathering, acting quickly, and being creative.