3. Municipalities consists of different departments, most occupied
p p , p
with service delivery of some or other sort (infrastructure,
housing etc.)
g )
Service delivery requires planning – legislation compels
municipalities to perform certain programmes on a recurring
basis – IDP, SDF, WSMP etc.
Service delivery implies development – certain checks and
balances needs to be in place:
Land Use Management S h
L dU M t Schemes etc.
t
4. In return for services delivered, beneficiaries of those
services need to pay for it (unless subsidized) –
municipalities need to have systems in place that can
account for payments etc.
Service delivery is driven from a top down perspective –
National -> Provincial -> District Municipality ->Local
Municipality.
Funding. Loans, Subsidies, Rates and Taxes
g , ,
5. National Department requires information regarding
backlogs: request this from Province.
Province request backlog fi
P i t b kl figures f
from L
Local
l
Municipalities.
Local Municipalities revert back to National Datasets to
provide the answer. The answer is often contained in the
strategic documents of the municipality (Census etc.)
The Phenomenon of “NO INFORMATION”
NO INFORMATION
6. Core Datasets
conomic
vertising
on
ental Informatio
phic / Socio Ec
Signage & Outdoor Adv
Town Planning Scheme
Land Use Infomration
nformation
Aerial Photography
culation
Services - Usage
Eng - Fcailities
U
Demograp
Eng - Retic
Environme
Treasury In
Base Map
Eng - Bulk
Cadastre
Total
Town Planning 1 1 1 1 1 1 1 1 1 9
Housing and L d
H i d Land 1 1 1 1 1 1 1 7
Town Engineer 1 1 1 1 1 1 1 1 1 1 10
IDP Officer 1 1 1 1 1 1 1 1 1 1 1 1 1 13
Municipal Functions
Parks 1 1 1 1 1 1 1 1 8
Treasury 1 1 1 1 4
Engineering
E i i 1 1 1 1 1 1 1 1 1 1 1 11
F
Valuations 1 1 1 1 1 5
Building Control 1 1 1 1 1 5
Tourism and Local Economic Development 1 1 1 1 1 1 1 7
Health 1 1 1 1 1 1 1 7
Traffic
T ffi 1 1 1 1 1 1 6
Fire Department, 1 1 1 1 1 1 6
Safety & Security 1 1 1 3
Total 14 9 10 9 5 6 3 4 13 4 8 3 13
7. Core Datasets
onomic
ertising
Environment Information
Demographic / Socio Eco
Signage & Outdoor Adve
Town Plannin Scheme
omration
Treasury Information
graphy
Eng - Reticulation
age
ng
tal
es
Aerial Photog
Services - Usa
Land Use Info
Eng - Fcailitie
O
Base Map
Eng - Bulk
Cadastre
Total
Spatial Development Framework 1 1 1 1 1 1 1 1 1 9
Valuation Role 1 1 1 1 1 5
Municipal Programmes
Water Master Plan 1 1 1 1 1 1 1 1 8
Road Master Plan 1 1 1 1 4
Sewer Master Plan 1 1 1 1 1 1 1 1 8
Disaster Management Plan 1 1 1 1 1 1 1 7
Local Economic Development Plan 1 1 1 1 1 1 1 1 1 1 10
Land Use Management Plan 1 1 1 1 1 1 1 7
Environmental Conservation Plan 1 1 1 1 1 1 1 1 1 9
M
Outdoor Advertising Management Plan 1 1 1 1 1 1 1 1 1 9
Integrated Development Plan 1 1 1 1 1 1 1 1 1 1 1 1 1 13
Total 7 9 9 6 6 4 4 5 9 9 9 3 9
8. The NO INFORMATION Municipality.
Infrastructure Investment Frameworks
Core i
C inputs required
t i d
Updated Population.
Service Levels.
18. Updated informal households
Updated formal households
Update
U d t service l
i levels per S b l
l Sub-place : spent
t
time with technical services
Capture roads, assign road surface, calculate
length.
Provide backlog figures to professional team.
19. GIS Departments – often “overly” occupied with
detail. (
(ensuring up to date cadastre etc.).)
GIS Departments often neglect strategic level
information (e g Population etc)
(e.g. etc).
GIS Officials have technical skills, but often lack
the knowledge to really assist departments on
projects.
Departmental officials know what is required, but
p q ,
often lack the knowledge to ask the right
questions from GIS Officials.
20. Though GIS officials know how to generate
data, they often do NOT know how to use this
data to generate results
results.
21. Data: Raw text, numbers, images, sounds.
, , g ,
(Cadastre, SG Diagrams, SPOT Images etc.)
Information: Data processed and in context.
p
(Cadastre overlaid with SPOT Images)
Knowledge: Information that is absorbed,
g
enhanced and applied to add value to an
individual or an organization. (Information above
used t id tif and quantify growth –
d to identify d tif th
development of an infrastructure investment
framework)
Wikipedia
22. Data is information, Knowledge (or
information
know-how) has to do with the process
of learning, understanding, and
applying information.
California Management Review, Vol. 44, No. 4, Summer 2002
23. Knowledge worker, a term coined by Peter Drucker in 1959, is
one who works primarily with information or one who develops
and uses knowledge in the workplace.
Due to the constant industrial growth in North America and
globally,
globally there is increasing need for an academically capable
workforce. In direct response to this, Knowledge Workers are
now estimated to outnumber all other workers in North America
by at least a four to one margin (
y g (Haag et al, 2006, pg 4).
g , , pg. )
A Knowledge Worker's benefit to a company could be in the form
of developing business intelligence, increasing the value of
intellectual capital, gaining insight into customer p
p ,g g g preferences, or a
,
variety of other important gains in knowledge that aid the
business
Wikipedia
24. A knowledge worker is anyone who works for a
g y
living at the tasks of developing or using
knowledge. For example, a knowledge worker
might b someone who works at any of the tasks
i h be h k t f th t k
of planning, acquiring, searching, analyzing,
organizing, storing, programming, distributing,
organizing storing programming distributing
marketing, or otherwise contributing to the
transformation and commerce of information and
those (often the same people) who work at using
the knowledge so p
g produced
Wikipedia
25. Hardware Software
Knowledge
People Datad
Knowledge
l
Workers
31. The case study = not rocket science, yet
something SO simple is not being addressed
by many local authorities
authorities.
Municipalities will HAVE to bridge the time
gap b t
between N ti
National P
l Programmes such as
h
the Census.
GIS Officers need to be custodians of
Strategic Status Quo information.
g
32. We are neglecting the “human” component of
g g p
GIS.
GIS officers need to make the shift from
technical staff (support staff) to knowledge
workers.
GIS officers need to be more proactive in
terms of their personal development
development.
A key requirement for Knowledge Workers to
thrive = Intelligent Organizations
Organizations.
