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Online fundraising workshop


     Haifa, Israel || July 9, 2012

 Manmeet Mehta & Sonja Lehner, GlobalGiving
Agenda
• Welcome and Introductions
• About GlobalGiving
  –   How does it work?
  –   Why GlobalGiving?
  –   Due Diligence
  –   Global Open Challenge

• Break [10 mins]

• Online fundraising for non-profit organizations
  –   Trends in giving
  –   Expanding networks and deepening donor relationships
  –   Communications: Some best practices
  –   Building an online fundraising strategy
                              2
So, social media huh?
this isn’t the story
this is
technology doesn’t make us social
mostly true
human nature doesn’t change


 human behavior does
it influences our behaviors
we build a personal brand
                        Source: David Armano
our social circles expand
                            Source: David Armano
relying on traditional institutions




                                 Source: David Armano
relying on each other




You       Your networks
                          Source: David Armano
GlobalGiving Last Week
•   International donations
               •   Corporate partnerships
               •   Matching grants
               •   Mobile giving campaigns
GlobalGiving   •   Marketing campaigns
community      •   Personalized Donor
 members           Management
 can access    •   New Donors
               •   Fundraising and capacity
                   building training
               •   Credibility/Recognition
               •   UK and US Charitable Status
Joining GlobalGiving



                   Due
 How to join                  Open
                Diligence
 GlobalGiving               Challenge
                 process
Due Diligence – Key documents
• Certificate of Registration
• Organizational Documents
  • How is your organization run?
  • Dissolution Clause
• Financial Statements
  • Be detailed!
• List of Board and Staff members
  • Text document only
• Program documents
  • What are your programs? How do they work?
Global Open Challenges
• To secure a long term spot on GlobalGiving, all
  organizations submit one project and raise at least
  $4000 from at least 50 people.

• Bonus grants: $18,000+

• GG community members can access benefits:
  www.globalgiving.org/non-profits/features-and-
  benefits/

• In the April 2012 Open Challenge, 330
  organizations raised $739,000
Identify. Communicate. Grow

 Caravan to Class
 • Founded 2010 in Sausalito, CA
 • Participated in the December 2011 Global
   Open Challenge to secure a permanent spot
   on GlobalGiving

 What they did
 • Every channel engaged
 • Made it fun.
 • Said “thank you” very frequently.
•   International donations
               •   Corporate partnerships
               •   Matching grants
               •   Mobile giving campaigns
GlobalGiving   •   Marketing campaigns
 community     •   Personalized Donor
  members          Management
can access….   •   New Donors
               •   Fundraising and capacity
                   building training
               •   Credibility/Recognition
               •   UK and US Charitable Status
What are your    Who do you
   goals?       want to talk to?

                  How do you
What do you
                    want to
want to say?
                 communicate?

      How do you know that
       you have succeeded?
Spend time with your closest friends, and trust
them to connect with their friends for you.




                    5-10 people
Mom
                         Dad
           Mom
                         Best Friend
                         Cousin

           Dad           Co-worker
                         Classmate
                         Pastor
           Best Friend   Neighbor
                         Volunteer
                         Donor
           Cousin        Mom
                         Dad
                         Best Friend
           Co-worker
  Your                   Cousin
                         Co-worker
network:
           Classmate     Classmate

  10                     Pastor
                         Neighbor
           Pastor        Volunteer
                         Donor
                         Mom
           Neighbor      Dad
                         Best Friend
                         Cousin
           Volunteer     Co-worker
                         Classmate
                         Pastor
           Donor
                         Neighbor
                         Volunteer
                         Donor
5 core staff




About 1600 people involved to get >50 donations in 1 month
Practical tool: LinkedIn Inmaps
[potential]

growth
This answers the ‘who’ question, but..
 • What are we saying to these networks?

 • What is the best way to communicate
   these stories?

 • What is the best way to engage and
   inspire to action?
Working for engagement


   Awareness

   Engagement

   Donation
tell a true story




          That your audience
           can identify with
using powerful images
Things to talk about?
• News
• Pictures, Videos
• Beneficiary Stories
• Articles about Your Organization and/or Staff
• Articles about Your Cause
• Feedback (good and bad)
• Questions for Your Network
• Partner News
• Volunteer Opportunities
• Job openings
donor
email
             fundraisers

         website
social             offline
media              events
What are your    Who do you
   goals?       want to talk to?

                  How do you
What do you
                    want to
want to say?
                 communicate?

      How do you know that
       you have succeeded?
Other Key Tactics
• Start slow
• Choose one or two networks
• Make someone responsible
• Be a good partner
• Start conversations, make friends
• Don’t ask for money too soon
• Have a timeline for your campaign
• Create a sense of urgency
Calendar activity
Resources
•   Social Media Revolution
•   NameChk – find out if your org name is registered
•   Social Media ROI – how to justify what you’re doing
•   Facebook Page Best Practices – by Zoetica
•   So you want a Facebook Fanpage for your Nonprofit? – by
    Beth Kanter
•   How Charities are Finding the Good with Facebook
    Fanpages (case studies)
•   Facebook Bestpractices for Nonprofits (beyond the basics)
•   26 Slideshares on Social Media for Nonprofits
•   10 Facebook resources for nonprofits
•   Social Media Starter Kit – by AARP
•   Mashable’s Social Media Page
Thank You!

      Manmeet Mehta              Sonja Lehner
   Sr. Program Manager         Program Associate
 GlobalGiving Foundation   GlobalGiving Foundation
    001-202-232-5784          001-202-232-5784
mmehta@globalgiving.org    slehner@globalgiving.org
@manmeetmehta (twitter)     @globalgiving (twitter)
       @globalgiving

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GlobalGiving's Online Fundraising Workshop Presentation in Haifa

  • 1. Online fundraising workshop Haifa, Israel || July 9, 2012 Manmeet Mehta & Sonja Lehner, GlobalGiving
  • 2. Agenda • Welcome and Introductions • About GlobalGiving – How does it work? – Why GlobalGiving? – Due Diligence – Global Open Challenge • Break [10 mins] • Online fundraising for non-profit organizations – Trends in giving – Expanding networks and deepening donor relationships – Communications: Some best practices – Building an online fundraising strategy 2
  • 3.
  • 7.
  • 10. human nature doesn’t change human behavior does
  • 11. it influences our behaviors
  • 12. we build a personal brand Source: David Armano
  • 13. our social circles expand Source: David Armano
  • 14. relying on traditional institutions Source: David Armano
  • 15. relying on each other You Your networks Source: David Armano
  • 16.
  • 17.
  • 18.
  • 19.
  • 21. International donations • Corporate partnerships • Matching grants • Mobile giving campaigns GlobalGiving • Marketing campaigns community • Personalized Donor members Management can access • New Donors • Fundraising and capacity building training • Credibility/Recognition • UK and US Charitable Status
  • 22.
  • 23. Joining GlobalGiving Due How to join Open Diligence GlobalGiving Challenge process
  • 24.
  • 25. Due Diligence – Key documents • Certificate of Registration • Organizational Documents • How is your organization run? • Dissolution Clause • Financial Statements • Be detailed! • List of Board and Staff members • Text document only • Program documents • What are your programs? How do they work?
  • 26. Global Open Challenges • To secure a long term spot on GlobalGiving, all organizations submit one project and raise at least $4000 from at least 50 people. • Bonus grants: $18,000+ • GG community members can access benefits: www.globalgiving.org/non-profits/features-and- benefits/ • In the April 2012 Open Challenge, 330 organizations raised $739,000
  • 27. Identify. Communicate. Grow Caravan to Class • Founded 2010 in Sausalito, CA • Participated in the December 2011 Global Open Challenge to secure a permanent spot on GlobalGiving What they did • Every channel engaged • Made it fun. • Said “thank you” very frequently.
  • 28. International donations • Corporate partnerships • Matching grants • Mobile giving campaigns GlobalGiving • Marketing campaigns community • Personalized Donor members Management can access…. • New Donors • Fundraising and capacity building training • Credibility/Recognition • UK and US Charitable Status
  • 29. What are your Who do you goals? want to talk to? How do you What do you want to want to say? communicate? How do you know that you have succeeded?
  • 30. Spend time with your closest friends, and trust them to connect with their friends for you. 5-10 people
  • 31. Mom Dad Mom Best Friend Cousin Dad Co-worker Classmate Pastor Best Friend Neighbor Volunteer Donor Cousin Mom Dad Best Friend Co-worker Your Cousin Co-worker network: Classmate Classmate 10 Pastor Neighbor Pastor Volunteer Donor Mom Neighbor Dad Best Friend Cousin Volunteer Co-worker Classmate Pastor Donor Neighbor Volunteer Donor
  • 32. 5 core staff About 1600 people involved to get >50 donations in 1 month
  • 35. This answers the ‘who’ question, but.. • What are we saying to these networks? • What is the best way to communicate these stories? • What is the best way to engage and inspire to action?
  • 36. Working for engagement Awareness Engagement Donation
  • 37. tell a true story That your audience can identify with
  • 39. Things to talk about? • News • Pictures, Videos • Beneficiary Stories • Articles about Your Organization and/or Staff • Articles about Your Cause • Feedback (good and bad) • Questions for Your Network • Partner News • Volunteer Opportunities • Job openings
  • 40. donor email fundraisers website social offline media events
  • 41. What are your Who do you goals? want to talk to? How do you What do you want to want to say? communicate? How do you know that you have succeeded?
  • 42. Other Key Tactics • Start slow • Choose one or two networks • Make someone responsible • Be a good partner • Start conversations, make friends • Don’t ask for money too soon • Have a timeline for your campaign • Create a sense of urgency
  • 44. Resources • Social Media Revolution • NameChk – find out if your org name is registered • Social Media ROI – how to justify what you’re doing • Facebook Page Best Practices – by Zoetica • So you want a Facebook Fanpage for your Nonprofit? – by Beth Kanter • How Charities are Finding the Good with Facebook Fanpages (case studies) • Facebook Bestpractices for Nonprofits (beyond the basics) • 26 Slideshares on Social Media for Nonprofits • 10 Facebook resources for nonprofits • Social Media Starter Kit – by AARP • Mashable’s Social Media Page
  • 45. Thank You! Manmeet Mehta Sonja Lehner Sr. Program Manager Program Associate GlobalGiving Foundation GlobalGiving Foundation 001-202-232-5784 001-202-232-5784 mmehta@globalgiving.org slehner@globalgiving.org @manmeetmehta (twitter) @globalgiving (twitter) @globalgiving

Editor's Notes

  1. What is GlobalGiving?A website that helps organizations raise money to help their communities.We offer organizations a unique set of online tools, strategic support, and the opportunity to connect with our vast network of individual donors and corporate sponsors.
  2. Get your cell phones ready and handy if you’re in the US and you want to try it yourself!
  3. Get your cell phones ready and handy if you’re in the US and you want to try it yourself!
  4. Get your cell phones ready and handy if you’re in the US and you want to try it yourself!