Brigitte D’Heygere presented on Gemalto's strategic business plan and vision for shaping a connected digital future. Gemalto has over 60 e-identity projects including passports, drivers licenses, national IDs, and health cards across Europe, North America, Asia, the Middle East, Africa, and South America. D’Heygere observed global trends in digital government services and discussed the challenge of modernizing the relationship between individuals and society through citizen-centric identity and access to services, knowledge, culture, and health while respecting data protection. Gemalto's vision is to securely connect people and machines to drive this social modernization.

1. Brigitte D’Heygere
Senior Vice President
Strategic Business Plan
SHAPING A CONNECTED DIGITAL FUTURE
Visions, Challenges, Opportunities for Organizations and People in a Smart World
Monday 12th & Tuesday 13th November 2012, Stockholm

2. €2bn revenues 2011
Present in 43 countries >10,000 employees
>100 nationalities
>145 offices & facilities
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3. Gemalto’s Identity References
 Health
 Belgium
EUROPE and RUSSIA  Finland
 Over 60 e-Identity projects, including  Passport  Passport (cont’d)  ID/eRes  France
 25 e-Passport  6 e-Drivers License  Denmark  Portugal  Austria  Germany
 Estonia  Slovenia  Belgium  Slovenia
 15 National e-ID  10 e-Health  France  Sweden  Finland  UK
 9 eResident  Italy  Visa  Lithuania  Mobile ID
 Over 60 turnkey solutions / operated  Latvia  Estonia  Portugal  Finland
services  Malta  Denmark  Sweden  Sweden
 Norway  Finland  Malta  Denmark
 16 Enrolment  7 e-Verification
 Poland  Latvia  Driver license  Norway
 37 Issuance  9 e-Gov  Norway  Czech  Iceland
 Finland Republic  Latvia
 Close to 20 mobile identity solutions  Finland  Lithuania
 9 Commercial  Norway  Slovenia
 9 Proof of concepts and pilots  Sweden  The
Netherlands
ORTH AMERICA  Spain
 Passport  Switzerland
 USA  Turkey
 Health  Russia
 Mexico APAC
 Driver license  Passport
 Mexico  Hong Kong
MIDDLE EAST & AFRICA  India (diplomatic)
 ID/eRes  Passport  Singapore
 Bahrain  Ivory Coast  ID
SOUTH AMERICA
 ID  Oman  Qatar  Hong Kong
 Qatar  Turkey  Singapore
 Ecuador
 Saudi Arabia  Marocco  Taiwan
 Brazil
 Tunisia  Sudan  Driver license
 Driver license
 UAE  Health  Australia
 El Salvador
 Driver license  Algeria  India
 Zambia  Azerbaijan  Health
ed September 2009/November 2011 Detailed country names include public references only.  Gabon  China
 South Africa  Mobile ID
12/11/2012  Mobile ID  Malaysia 3
 Egypt  Australia

4. Towards a sustainable society
Enroll a maximum of the population
Quality of services for Easier access for citizens to public
individual needs services, knowledge, culture,
health
More transparent admin
procedures
Social justice and better sharing
Collective efficiency
Benefits for public organizations with more
efficient exchanges, trips cut, paperwork cut,
paperless
Motivation on ROI reaches limits
It started with a technological approach for eid cards and services with
ID control and Security benefits for both the state and individuals
Sole technology cannot be the driver
Technological
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5. Observation and Trends…
On line taxing in Austria, Sweden, Belgium,…
Wages and social welfare in India, Gabon
Control of social distribution for fair existence
E-voting in Oman, Estonia
On line driving licence and vehicle registration services in Mexico, Finland, Czech Republic, Zambia
Healthcare access to each in Emerging countries
Enhanced Healthcare services in Germany, France, Algeria
Identity registration and control for local existence and access to appropriate service
Authentication and identification systems rebuilt with Biometry, reaching
illiterate population (India,..)
Access to administration data from citizens perspective in Belgium, Portugal, Estonia
E school in Poland,…
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6. What is the challenge for going further on
 Target: Modernize relationship between the individual and the collective
 Observation: Success of eid programs are all included in programs of
Security, Solidarity or Health
 Keys of success for this Social modernization
 Citizens placed at the heart of the system with legal frame to access to
services, knowledge, culture and health without infringing data protection
and civil liberties
 New rules/laws governing economic and social activities must be fully
incorporated in the acts of daily life
 Services to be launched when eID program is launched with strong
promotion from governments
 Projects of services must be driven by political will who have the power to
drive the change
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7. Positioned at the
heart of our
connected society
Securely and simply
connecting billions of
people and machines
Thanks.
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