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Consumerization of IT,[object Object],Dr. Joseph Williams,[object Object],Chief Technology Officer – Enterprise & Partner Sales,[object Object],Microsoft Corporation,[object Object]
More virtual meeting would save lot’s of time and money...”,[object Object],Carter is part of the majority of people within the company who feel that finding the right information takes too much time. ,[object Object],“…I told my boss; Do you want me to work or not? In that case I need a SmartPhone!...”,[object Object],7:30 am,[object Object],Works on his personal netbook on the train and reads his work email via WiFi.  Stores PPT for 1st meeting in his SkyDrive,[object Object],Texts his admin about the day’s first meeting.,[object Object],Surfs WSJ.com for news,[object Object],8:15 am,[object Object],Arrives at work. Opens his work laptop and fires-up e-mail and his IM client to follow up on his action items. Imports PPT from SkyDrive.,[object Object],Facebooks his enthusiasm for the Denver Broncos’ win last night,[object Object],3:00 pm,[object Object],At Starbucks, completes on-line training for the day while sipping his latte.,[object Object],In between training modules  works on e-mail and IM on his laptop. ,[object Object],Pays bills online.,[object Object],1:00 pm,[object Object],OCS Conference briefings with his team leads. ,[object Object],IMs with his ex-wife about childcare for the evening,[object Object],Uses OpenTable to book his date-night dinner this Friday.,[object Object],5:00 pm,[object Object],At daughter’s soccer practice. ,[object Object],Starts a 2-hour conference call with Bangalore dev team that he finishes at home.,[object Object],Checks e-mail on his home PC and mobile device throughout the evening.,[object Object],CARTER IS OFTEN A MOBILE WORKER, HE PREFERS TO HAVE ACCESS ALWAYS AND EVERYWHERE.,[object Object],NO HARD SPLIT IN PRIVATE LIFE AND WORK.,[object Object],AGE:,[object Object],GENDER:,[object Object],STATUS:,[object Object],32,[object Object],Male,[object Object],Divorced, 2 Children ,[object Object],Carter feels it is important to be part of several communities.,[object Object],Medium,[object Object],High,[object Object],Low,[object Object],MobilityCarter travels a lot and likes being able to work from anywhere. Carter is frequently meeting customers, partners and suppliers. More external access would improve his work.,[object Object],In the future Carter would like to be  even more mobile.,[object Object],“… Flexibele worktime, that is necessary!...”,[object Object],Priorities,[object Object],I always have access to the internet,[object Object],Carter feels it is important for his job to find information regardless of where he is working.,[object Object],Carter is regarded as an early adopter of latest technology.,[object Object],I always have access to the network and our systems.,[object Object],Carter emphasises the importance of being able to work from home in order to balance his life.,[object Object],Carter will check his email on the weekend but not so it intrudes on his time with family and friends.,[object Object],I need to enter information only once.,[object Object],With his own technology.,[object Object],81%,[object Object],Technology in use,[object Object],SATISFIED,[object Object],All information is easy to access and share,[object Object],A day in Carter’s life...,[object Object],With the  overall technology infrastructure of his employer.,[object Object],54%,[object Object],SATISFIED,[object Object],Our systems enable me to do my work well and efficiently.,[object Object],Technology preference,[object Object],With his technology at home.,[object Object],96%,[object Object],Current,[object Object],Prefered,[object Object],SATISFIED,[object Object]
Working in a Blended World,[object Object],Outsourcers,[object Object],Employees,[object Object],Shared,[object Object],Data,[object Object],Friends,[object Object],And,[object Object],Colleagues,[object Object],1946-1964,[object Object],80 M,[object Object],Consultants,[object Object],Baby Boom,[object Object],Russian,[object Object],Job,[object Object],History,[object Object],Partners,[object Object],English,[object Object],About me,[object Object],German,[object Object],Ukrainian,[object Object],French,[object Object],Wu,[object Object],Mandarin,[object Object],Shopping,[object Object],French,[object Object],Polish,[object Object],Home,[object Object],Spanish,[object Object],English,[object Object],Gujarati,[object Object],Persian,[object Object],Italian,[object Object],GenX,[object Object],46 M,[object Object],Your,[object Object],Work Force,[object Object],Maithili,[object Object],Cantonese,[object Object],Japanese,[object Object],Turkish,[object Object],1964-1980,[object Object],Portuguese,[object Object],Blogs,,[object Object],News,,[object Object],Interests,,[object Object],Things to Watch,[object Object],Sindhi,[object Object],Korean,[object Object],Hindi,[object Object],Min,[object Object],76 M,[object Object],Generation Blend,[object Object],Arabic,[object Object],Vietnamese,[object Object],Tamazight,[object Object],Punjabi,[object Object],Spanish,[object Object],Play,[object Object],Work,[object Object],Bengali,[object Object],Kannada,[object Object],Javanese,[object Object],Marathi,[object Object],Marathi,[object Object],Telugu,[object Object],Tamil,[object Object],Contractors,[object Object],Malayalam,[object Object],Customers,[object Object],Family,[object Object],Photos,[object Object],Portuguese,[object Object],English,[object Object],Company Data,[object Object],Millennials,[object Object],Communities,[object Object],Personal Data,[object Object],Freelancers,[object Object],Contingent Staff,[object Object],1980-2000,[object Object]
Information Workers  are  using a wide variety Of  Self-Provisioned  Applications,[object Object]
50% ,[object Object],can install any app,[object Object],55% ,[object Object],can access any web site,[object Object],35% ,[object Object],“work around” IT security,[object Object],Who Owns the Desktop?,[object Object],Sources: MS Survey of IW, Oct 2007; EMC-2007. ,[object Object]
Consumerization of IT,[object Object],Device,[object Object],Data,[object Object],Applications,[object Object],Empowered,[object Object],End User,[object Object],Provisioning/,[object Object],Management,[object Object]
Consumerization of IT,[object Object],Personal,[object Object],Business,[object Object],Where it isWho owns it,[object Object],Device,[object Object],Data,[object Object],Applications,[object Object],Empowered,[object Object],End User,[object Object],Provisioning/,[object Object],Management,[object Object]
Consumerization of IT,[object Object],Business,[object Object],Personal,[object Object],Device,[object Object],Data,[object Object],Applications,[object Object],Empowered,[object Object],End User,[object Object],Provisioning/,[object Object],Management,[object Object]
Consumerization of IT,[object Object],NOTE TO PAULA:,[object Object],We need to change the word “netbook” to a new word: what is it?,[object Object],Leverage Consumer Devices,[object Object],NOTE TO DESIGNER:,[object Object],This slide needs a pictoral representation of the following types of devices, grouped logically:,[object Object],-Mobile devices,[object Object],-Kiosks,[object Object],-Desktops,[object Object],Device,[object Object],Data,[object Object],Applications,[object Object],Laptop PC,[object Object],Windows, Linux, and MAC,[object Object],Low-cost small notebook PC,[object Object],Windows and Linux,[object Object],Cell phones,[object Object],Windows Mobile, IPhone, Android and Blackberry,[object Object],Empowered,[object Object],End User,[object Object],Provisioning/,[object Object],Management,[object Object]
Consumerization of IT,[object Object],Rich Client,[object Object],Virtualized Client,[object Object],Device,[object Object],Applications,[object Object],Data,[object Object],Empowered,[object Object],End User,[object Object],Thin Client,[object Object],Non-managed Client,[object Object],Provisioning/,[object Object],Management,[object Object]
My Computer,[object Object],The Traditional Computer,[object Object],My data, my pictures, my music, this is information is personal,[object Object],My Documents,[object Object],I like my application toolbars floating,[object Object],I just installed ITunes,[object Object],My Applications,[object Object],My kids pictures are on my desktop,[object Object],I print to my printer,[object Object],My OS,[object Object],My User Settings,[object Object],I requisitioned that Laptop it’s mine, I take it home.,[object Object],Dependencies create complexity,[object Object],My Hardware,[object Object]
A Device,[object Object],My data, my pictures, my music, this is information is personal,[object Object],The Optimized Desktop,[object Object],Data follows me as a service tied to my identity,[object Object],Documents,[object Object],My Documents,[object Object],I like my office toolbar floating,[object Object],I just installed ITunes,[object Object],Apps follow me as a service,[object Object],Customization follows me tied to my identity,[object Object],Applications,[object Object],My Applications,[object Object],My pictures are on my desktop,[object Object],I print to my printer,[object Object],Settings follow me as a service,[object Object],Printers deployed as a servicetied to my identity,[object Object],OS,[object Object],User Settings,[object Object],My OS,[object Object],My User Settings,[object Object],I requisitioned that Laptop it’s mine, I take it home.,[object Object],I use any managed device,[object Object],Remove dependencies to  reduce TCO and increase agility,[object Object],Hardware,[object Object],My Hardware,[object Object]
Manage State,[object Object],Enterprise will manage state on the modern desktop based on security compliance and trust or the device or OS,[object Object], Enterprises will manage state on:,[object Object],Data,[object Object],Applications,[object Object],User Settings,[object Object],Operating Systems,[object Object]
Manage State,[object Object],A Device,[object Object],Data,[object Object],Documents,[object Object],Applications,[object Object],Applications,[object Object],Identity,[object Object],OS,[object Object],Group Policy,[object Object],User Settings,[object Object],Computer Settings,[object Object],Hardware,[object Object]
Role based client architecture,[object Object],Mobile,[object Object],Replaceable PC,[object Object],flexibility, easy to migrate users,[object Object],Office,[object Object],Application ,[object Object],Virtualization,[object Object],Hot-desking,[object Object],flexibly, compliance, free seating ,[object Object],Bitlocker Drive Encryption,[object Object],Folder,[object Object], Redirection,[object Object],Application ,[object Object],Virtualization,[object Object],Terminal ,[object Object], Services,[object Object], (LOB Application),[object Object],Folder,[object Object], Redirection,[object Object],Extending PC life,[object Object],security, low cost, carbon–neutral ,[object Object],Contract/ Offshore,[object Object],Task,[object Object],Hosted Image,[object Object],security, right apps and data,[object Object],Corp. Laptop ,[object Object],access apps from client’s site,[object Object],Windows Fundamentalsfor Legacy PCs,[object Object],Terminal ,[object Object], Services,[object Object], (Desktop),[object Object],Windows Vista  Enterprise Centralized Desktop,[object Object],Windows Vista  Enterprise Centralized Desktop,[object Object],Windows Fundamentalsfor Legacy PCs,[object Object],Embedded,[object Object],Contractor,[object Object],Anywhere -on,[object Object],non company PC,[object Object],Working from Anywhere,[object Object],security , emergency access,[object Object],Windows Vista  Enterprise,[object Object],Centralized Desktop,[object Object],Windows Server 2008 ,[object Object],Terminal Services Gateway,[object Object]
Consumerization of IT: Social Computing,[object Object],BUT…,[object Object],Why is it interesting?,[object Object],People,[object Object],It is already here,[object Object],Leveraging the blended life,[object Object],Business,[object Object],Find, connect, and network with experts,[object Object],Break down organizational barriers,[object Object],Promote end user innovation,[object Object],Improved business agility,[object Object]
Challenge: Loss of Control,[object Object]
Challenge: Confusion,[object Object]
Challenge: Breaking Convention,[object Object]
What level of use of consumer social networking services do you allow?,[object Object],Are any SN services more business appropriate than others? ,[object Object],Which ones?,[object Object],How are they used for work purposes?,[object Object],How do you see SN changing communication and collaboration behaviors at your company?,[object Object],Social Networking,[object Object]
Which other consumer-grade tools do you see being used for work purposes at your company?,[object Object],Why are people using them?,[object Object],Which concern you the most?,[object Object],Which Consumer apps do you use personally at work?,[object Object],What are your thoughts on CoIT?,[object Object]
Responding to the influx of Consumer Apps,[object Object],What do you do when you learn of the use of consumer apps for business?,[object Object],What type of groundswell is necessary to gain your support of new/unsupported tools?,[object Object],What is the process for change? ,[object Object],How do you let users use what they want but maintain control of your environment?,[object Object]
Who owns the assets?,[object Object],Empowered end user,[object Object],Risk management,[object Object],Self-Provisioning,[object Object],Synergies,[object Object],Self-Service,[object Object],Reduce IT costs and improve security,[object Object],Cost pressure,[object Object],Consumerize  IT?,[object Object]
Parting Thoughts,[object Object],What are you really trying to accomplish?,[object Object],How can you accomplish those things in a responsible way?,[object Object],Choice?,[object Object],Flexibility?,[object Object],Reduced TCO?,[object Object],Virtualization?,[object Object],Management?,[object Object],Support?,[object Object],Is there a way to achieve the best  of both worlds?,[object Object]
© 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.,[object Object],The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation.  Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation.  MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.,[object Object]

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Consumerization of IT

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Hinweis der Redaktion

  1. What % of your users have admin priviledges?Do you have an open internet usage policy?How “compliant” do you feel your users are?