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Curriculum Vitae
Glen Tyson
19 Dukes Drive
Newbold, Chesterfield
S41 8QB
Tel: 07591212697
Email: glendtyson@hotmail.com
PERSONAL SUMMARY
Transferrable skills in Lean Manufacturing, MRP implementation, process improvement and
technical support.
 13 years' experience in the Secondary and Double Glazing Industry
o Consistent measurable manufacturing improvement process developer
o Technical business system implementation specialist
o Implementation of a companywide ERP system
o Deployment of LEAN manufacturing philosophy and tools within a secondary
glazing window manufacturing production team
o Design and monitoring of Key Performance Indicators including: stock value,
forecast accuracy, service level and the department budget
 15 years' experience in the motor trade sector
o Senior manager responsible for growing the retail sales outlets from 4 to 17
over 10 years
o Consistently increased sales year on year in each outlet by up to 300%
o Excellent sales and business development, generating increased customer
sales and repeat business through successful client follow-up
o Visionary and performance-oriented leader who has the skills required to
thrive in a service-oriented and fast-paced office environment.
Oct 2015 – June 2016
Polar Windows Double Glazing
Production and Supply Chain Manager
 Developed and implemented a Manufacturing and Supply Chain Operational Plan.
 Set the KPIs to reduce manufacturing cost; improve quality; reduce scrap and boost
product throughput.
 Implemented the Manufacturing Action plan, creating process for goods receiving,
inventory control and to reduce excess inventory and scrap.
 Implemented Health and Safety and resource management processes including for
example; Safe systems of work, Risk Assessments, creating of role profiles and job
descriptions and multi-skill workforce development.
 Developed a machinery inventory and repair schedule.

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 Implemented a Supply Chain Management Action Plan; creating processes to order
material; goods receipting, systematic review of pricing and discount and a work
order process.
Nov 2003 – Dec 2014
Granada Secondary Glazing
Technical Systems Manager
 Sourced and lead the implementation of a new companywide ERP system.
 Standardised business processes in Supply Chain, Sales, Operations,
Manufacturing, Finance and Management Information Reporting.
 Migration of stock onto the specified ERP database system. Implementation of a
stock ordering and receipt system using excel and electronic stock ordering.
Introduced a minimum / maximum stock ordering system to enable ‘just-in-time’ stock
levels and to reduce overstock.
 Provided user requirements to IT development team for new business wide ERP
system; met weekly to demo prototype releases.
 Created and implemented a successful plan to shift from replenishment to supply
chain management model.
 Introduced and implemented a new PC based supplier order placement process,
provided training and support to staff.
 Introduced a custom ERP software management reporting system to the senior
management team. These reports were designed to isolate pricing discrepancies,
manufacturing capacity planning and to inform the pre sales team during the quote
process.
Manufacturing Manager
 Responsible for the management of 55 members of staff across production, quality,
logistics and distribution.
 Reconfigured the Chesterfield Units 1 and 2 manufacturing layout to enable better
flow of manufacturing processes and increase productivity. Increased production by
10% and reduced overtime by approximately 50% measured in pay cost saved.
 Reviewed and implemented a time allocation system that reviewed processes and
the time needed to complete those tasks. This was tracked using an excel
spreadsheet that measured resource capacity, cost of production and efficiency.
 Window production was increased by 25% over 6 months; this was sustained at the
Chesterfield Factory.
 Responsible for the efficient (on time and correct) ordering of stock and managing
the total stock in the supply chain
 Developed and implemented the spring balance calculator, which accurately
calculated the spring balance needed for each window configuration.
 Ensured windows were built within the safety tolerances for all window components.
This system effectively removed window quality issues due to spring balance failures
resulting in no spring related complaints.
 Implemented a fail-safe quality process that prevented the substitution of component
parts when the specified parts were not available.

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 Developed and implemented the delivery scheduling process that used ‘drop box’ to
enable sharing of information and ‘real-time’ delivery scheduling to inform and update
customers of their delivery as soon as possible.
 Improved process efficiency by creating and maintaining a metrics tracking system in
Excel to track Uptime, Completion, Scrap and Labour Efficiency.
 Produced and implemented the aluminium calculator for RAL colour customer orders,
this system calculated the amount of aluminium needed to be sent to the powder
coating company.
 Reviewed all factory staff skill sets, producing a skill profile to enable the efficient
utilisation of staff across all manufacturing processes and tasks.
 Developed and implemented the van driver handbook, including accident reporting
guidance, insurance details, expected conduct of drivers during their duties, i.e. rest
periods, mobile phone use, how to deal with customers.
SALES MANAGER
Minorfern Motor Factors
April 2003 – November 2004
 Developed business accounts with the motor trade customer base; a large customer
base transferred their accounts from Road and Rally to Minorfern. This reflected the
dedicated customer service and account management I provided. The sales for these
customers were approximately £250,000 per year.
 Provided customer service and account management to the motor trade customers
based in Derbyshire and South Yorkshire.
 Developed and managed the customer discount and pricing list for the customer
base.
AREA MANAGER
Road and Rally Motor Factors
June 1989 – April 2003
 Principal Manager in the development and success of Road and Rally. The business
grew from 4 retail outlets to 17 outlets during my employment at Road and Rally...
 Responsible for the opening and developing of the customer base for each new retail
outlet.
 Responsible for the management of approximately 25 staff members including
counter sales, delivery drivers and sales representatives.
 Developed and implemented the electronic stock management system across the 17
retail outlets.
 Provided excellent customer relationship management that developed into a loyal
customer base.
 Responsible for the training of staff to NVQ4 level, participated and lead the Investors
in People award system.
QUALIFICATIONS
 NVQ4
 NEBOSH qualified

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 Health and Safety Awareness trained
 First Aider
 Fork Truck Driving Qualified