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Better Together: Campagna di Marketing
Integrata e Strategie di Branding
Lezioni da una delle maggiori acquisizioni nel campo dell’energia e della tecnologia
Giuseppe Caltabiano
VP Portfolio, Global Marketing
Lazise, 25-26 Febbraio 2015
Today’s topics and keywords
M&A (MERGERS &
ACQUISITIONS)
BRANDING
STRATEGIES
INTEGRATED
CAMPAIGNS
Better Together: Campagna di Marketing Integrata e Strategie di Branding
SCHNEIDER ELECTRIC IN BRIEF
Better Together: marketing lessons from a major acquisition
4
Few notes about the speaker
> Joined Schneider Electric in Jan 2014
> +15 years experience in B2B Marketing (Ind Automation, Software)
> Master in M&A (LBS London) / MBA (SDA Bocconi Business
School)
> Lives in London
> Two girls, 10 & 7
> Belong to a minority - one of the few Italians around the world who
do not understand soccer
Schneider Electric: a global specialist in Energy
Management and Efficiency technology
€
€
€
€
€
€
€
€
25
billion € revenue
(FY 2013)
43%
of revenue in new
economies (FY 2013)
160 000+
employees
in 100+ countries
4-5%
of sales dedicated
to R&D
6
A long history of acquisitions
1999
Groupe Schneider becomes
Schneider Electric,
focused on Power & Control
1975
Merlin Gerin joins Groupe Schneider
1988
Telemecanique joins Groupe
Schneider
1991
Square D joins Groupe Schneider
1996
Modicon, historic leader in Automation,
becomes a Schneider brand
2007
Acquisition of APC corp. and Pelco
1836
Creation of Schneider
at Le Creusot, France
19th century 20th century 21st century
2000
Acquisition of MGE UPS Systems
2003
Acquisition of T.A.C
2005
Acquisition of Uniflair
Acquisition of Power Measurement Inc.
2003-2008
Targeted acquisitions in wiring devices
and home automation
(Lexel, Clipsal, Merten, Ova, GET, etc.)
2008
Acquisition of Xantrex
2011
Acquisition of Telvent
2010
Acquisition of Areva’s distribution activity
2014
Acquisition of Invensys
2012
Acquisition of Samara Electroshield
INVENSYS ACQUISITION: STRATEGY, RATIONALE
Better Together: marketing lessons from a major acquisition
8
Working from facilities in over
50 countries
A locally based international partner,
culturally at home in every location
Helping customers across
180countries
16,500
employees, of many nationalities
Over
4Business
segments
8
£3.4 billions
($5.6b) for the entire issued and to be issued ordinary share capital of
Invensys
€ 140m of total cost savings by 2016
€ 65m of revenue synergies by 2018
€ 500m of tax shield
As a reference: WhatsApp $19b (Facebook), YouTube $1.65b (Google), Compaq $25b (HP), Skype 8.5b (Microsoft),
Sun $8.4b (Oracle), Chrysler 3.45b (FIAT)
A high momentum since the Due Diligence
2015
Today
Q2 Q3 Q4
Q1
2014
Q2 Q3 Q4
Q1
2015
Signing
Jul 12
Regulatory
Approval
Nov 29
End of FY Q4
Mar 31
Day 100
Apr 26
End of Integration
Phases
Jan 1
Due Diligence
Jun 1 - Jul 12
Phase 1: "Mobilize"
Sep 15 - Nov 1
Phase 2: “Pre-
closing planning”
Nov 1 - Jan 17
Phase 3: "Stabilize" Jan 17 - Mar 31
Phase 4: "Realize Value"
Apr 1 - Dec 31
11
Initial feedback was very positive and strong
Houston
“You are all doing a great job at integrating Invensys
with Schneider and as a customer I feel very motivated
and excited for the future with this new company.”
BRANDING STRATEGY
Better Together: marketing lessons from a major acquisition
Schneider Electric 13- Brand management – S. Dothee – G Caltabiano – M Nolan – dec 2013
Invensys brand hierarchy explained
Corporate Brand
Go-to-market Brands
Business Segments (not Brands) Software Industrial
Automation
Energy Controls
Branding Strategy
ASSOCIATION MIGRATION INDEPENDENT BRANDS
All brands have to migrate to Schneider Electric, most of them moving directly. The objective is to deliver a consistent
customer experience under Schneider Electric brand while transferring the whole brand equity to Schneider Electric
> 3 years 18/24 months
Schneider Electric 15
Invensys brand migration plans
Associated brands
Migrating brands
Independent brands
Associated brands
Will remain independent
Will become a range name under
Schneider Electric
Schneider Electric 16- Global marketing – brand management & strategy – SDO – feb 2014
Internal on-line communication is key
Events
ISYS not attending
All events have been evaluated, and 4 main scenarios were defined
ONE company
ONE company
Best scenario
evaluation
No Go
ISYS attending
SEnot
attendingSEattending
Schneider Electric 18Confidential
Hannover Messe (4 months after the acquisition)
Schneider Electric 19Confidential
Gastech Korea (6 months after acquisition)
BETTER TOGETHER INTEGRATED CAMPAIGN
Better Together: marketing lessons from a major acquisition
Existing customers
started to be concerned
about our future investment
in the products and systems
they use and so were
holding back on project
commencement
New customers did not
understand the value of the
combined Schneider
Electric and Invensys
portfolio and so were not
moving to us
Show the strength of the
combined Schneider
Electric and Invensys offers
and reassure customers
that their investment in our
existing offers is safe
24
Not just external comms
Global External Landing Page
+50K unique visitors
Global Internal Landing Page
+1K unique visitor
25
Key Message
The best way to solve tomorrow’s challenges
is to work together today. We see the promise
of a bright future. You will too.
Schneider Electric and Invensys are better together. The
combination of our people, capabilities and technologies
delivers more for our customers…
26Confidential Property of Schneider Electric
Target Countries
Brazil
USA
Canada
Australia
France
Primary
Middle
East +
Centra
l Asia
Russia
India
Campaign assets
MARCOM ASSETS SALES ASSETS
Better Together: Campagna di Marketing Integrata e Strategie di Branding
LANGUAGES CUSTOMER TYPES
 Web banners
 60 secs movie
 Articles for local placement
 Whitepapers
 infographics
 Sales Guide
 FAQ
 White papers commissioned with
market analysts
 Tech white papers
MESSAGE PLATFORM
 All assets localised into 11
languages
 All assets targeting 5 different
customer types
Social Media – Employee engagement
Employee social media competition to engage our people and help spread the word;
“Use your personal twitter account to show us what Better Together means to you”
#BetterTogetherSE
29
#BetterTogetherSE
30
#BetterTogetherSE
31
#BetterTogetherSE
Employee Social Media Advocacy
SM ADVOCACY
 Schneider has a presence in over 150
countries, in over 30 languages with
engagement at a local scale
 Has experts writing blogs based on their
domain expertise on topics such as how to use
less energy
 Places importance on employee training in
“new media” to gain adoption
 Has created Centers of Excellence in country
with local expertise
 Has a “Follow Me” program that teaches
employees how to be social
 Conducts monthly training for local social
media experts with focus on engagement
 How HR participates with employee branding
Some #BetterTogetherSE metrics
+ 20,000 €
donation for Habitat for Humanity
Participation from 24 countries, with the largest participation from the US
500,000 opportunities to be seen
Significant increase of brand association after 90 days from campaign launch
“Share of voice” increased +2%
Lesson Learned (and my personal take aways)
PLAN & ANTICIPATE
EARLY
IDENTIFICATION
OF SYNERGIES
INTEGRATION
TEAMS
Better Together: Campagna di Marketing Integrata e Strategie di Branding
COMMUNICATE,
COMMUNICATE,
COMMUNICATE!
EMPLOYEE
INVOLVEMENT
USE SOCIAL MEDIA
FOR
CONVERSATIONS
Thank you
giuseppe.caltabiano@schneider-electric.com
@giusec
36
Make the most of
your energy™
www.schneider-electric.com

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Integrated Campaign and Branding Strategy: marketing lessons from one of the major M&As in the energy and technology sectors.

  • 1. 1 Better Together: Campagna di Marketing Integrata e Strategie di Branding Lezioni da una delle maggiori acquisizioni nel campo dell’energia e della tecnologia Giuseppe Caltabiano VP Portfolio, Global Marketing Lazise, 25-26 Febbraio 2015
  • 2. Today’s topics and keywords M&A (MERGERS & ACQUISITIONS) BRANDING STRATEGIES INTEGRATED CAMPAIGNS Better Together: Campagna di Marketing Integrata e Strategie di Branding
  • 3. SCHNEIDER ELECTRIC IN BRIEF Better Together: marketing lessons from a major acquisition
  • 4. 4 Few notes about the speaker > Joined Schneider Electric in Jan 2014 > +15 years experience in B2B Marketing (Ind Automation, Software) > Master in M&A (LBS London) / MBA (SDA Bocconi Business School) > Lives in London > Two girls, 10 & 7 > Belong to a minority - one of the few Italians around the world who do not understand soccer
  • 5. Schneider Electric: a global specialist in Energy Management and Efficiency technology € € € € € € € € 25 billion € revenue (FY 2013) 43% of revenue in new economies (FY 2013) 160 000+ employees in 100+ countries 4-5% of sales dedicated to R&D
  • 6. 6 A long history of acquisitions 1999 Groupe Schneider becomes Schneider Electric, focused on Power & Control 1975 Merlin Gerin joins Groupe Schneider 1988 Telemecanique joins Groupe Schneider 1991 Square D joins Groupe Schneider 1996 Modicon, historic leader in Automation, becomes a Schneider brand 2007 Acquisition of APC corp. and Pelco 1836 Creation of Schneider at Le Creusot, France 19th century 20th century 21st century 2000 Acquisition of MGE UPS Systems 2003 Acquisition of T.A.C 2005 Acquisition of Uniflair Acquisition of Power Measurement Inc. 2003-2008 Targeted acquisitions in wiring devices and home automation (Lexel, Clipsal, Merten, Ova, GET, etc.) 2008 Acquisition of Xantrex 2011 Acquisition of Telvent 2010 Acquisition of Areva’s distribution activity 2014 Acquisition of Invensys 2012 Acquisition of Samara Electroshield
  • 7. INVENSYS ACQUISITION: STRATEGY, RATIONALE Better Together: marketing lessons from a major acquisition
  • 8. 8 Working from facilities in over 50 countries A locally based international partner, culturally at home in every location Helping customers across 180countries 16,500 employees, of many nationalities Over 4Business segments 8
  • 9. £3.4 billions ($5.6b) for the entire issued and to be issued ordinary share capital of Invensys € 140m of total cost savings by 2016 € 65m of revenue synergies by 2018 € 500m of tax shield As a reference: WhatsApp $19b (Facebook), YouTube $1.65b (Google), Compaq $25b (HP), Skype 8.5b (Microsoft), Sun $8.4b (Oracle), Chrysler 3.45b (FIAT)
  • 10. A high momentum since the Due Diligence 2015 Today Q2 Q3 Q4 Q1 2014 Q2 Q3 Q4 Q1 2015 Signing Jul 12 Regulatory Approval Nov 29 End of FY Q4 Mar 31 Day 100 Apr 26 End of Integration Phases Jan 1 Due Diligence Jun 1 - Jul 12 Phase 1: "Mobilize" Sep 15 - Nov 1 Phase 2: “Pre- closing planning” Nov 1 - Jan 17 Phase 3: "Stabilize" Jan 17 - Mar 31 Phase 4: "Realize Value" Apr 1 - Dec 31
  • 11. 11 Initial feedback was very positive and strong Houston “You are all doing a great job at integrating Invensys with Schneider and as a customer I feel very motivated and excited for the future with this new company.”
  • 12. BRANDING STRATEGY Better Together: marketing lessons from a major acquisition
  • 13. Schneider Electric 13- Brand management – S. Dothee – G Caltabiano – M Nolan – dec 2013 Invensys brand hierarchy explained Corporate Brand Go-to-market Brands Business Segments (not Brands) Software Industrial Automation Energy Controls
  • 14. Branding Strategy ASSOCIATION MIGRATION INDEPENDENT BRANDS All brands have to migrate to Schneider Electric, most of them moving directly. The objective is to deliver a consistent customer experience under Schneider Electric brand while transferring the whole brand equity to Schneider Electric > 3 years 18/24 months
  • 15. Schneider Electric 15 Invensys brand migration plans Associated brands Migrating brands Independent brands Associated brands Will remain independent Will become a range name under Schneider Electric
  • 16. Schneider Electric 16- Global marketing – brand management & strategy – SDO – feb 2014 Internal on-line communication is key
  • 17. Events ISYS not attending All events have been evaluated, and 4 main scenarios were defined ONE company ONE company Best scenario evaluation No Go ISYS attending SEnot attendingSEattending
  • 18. Schneider Electric 18Confidential Hannover Messe (4 months after the acquisition)
  • 19. Schneider Electric 19Confidential Gastech Korea (6 months after acquisition)
  • 20. BETTER TOGETHER INTEGRATED CAMPAIGN Better Together: marketing lessons from a major acquisition
  • 21. Existing customers started to be concerned about our future investment in the products and systems they use and so were holding back on project commencement New customers did not understand the value of the combined Schneider Electric and Invensys portfolio and so were not moving to us Show the strength of the combined Schneider Electric and Invensys offers and reassure customers that their investment in our existing offers is safe
  • 22.
  • 23.
  • 24. 24 Not just external comms Global External Landing Page +50K unique visitors Global Internal Landing Page +1K unique visitor
  • 25. 25 Key Message The best way to solve tomorrow’s challenges is to work together today. We see the promise of a bright future. You will too. Schneider Electric and Invensys are better together. The combination of our people, capabilities and technologies delivers more for our customers…
  • 26. 26Confidential Property of Schneider Electric Target Countries Brazil USA Canada Australia France Primary Middle East + Centra l Asia Russia India
  • 27. Campaign assets MARCOM ASSETS SALES ASSETS Better Together: Campagna di Marketing Integrata e Strategie di Branding LANGUAGES CUSTOMER TYPES  Web banners  60 secs movie  Articles for local placement  Whitepapers  infographics  Sales Guide  FAQ  White papers commissioned with market analysts  Tech white papers MESSAGE PLATFORM  All assets localised into 11 languages  All assets targeting 5 different customer types
  • 28. Social Media – Employee engagement Employee social media competition to engage our people and help spread the word; “Use your personal twitter account to show us what Better Together means to you” #BetterTogetherSE
  • 32. Employee Social Media Advocacy SM ADVOCACY  Schneider has a presence in over 150 countries, in over 30 languages with engagement at a local scale  Has experts writing blogs based on their domain expertise on topics such as how to use less energy  Places importance on employee training in “new media” to gain adoption  Has created Centers of Excellence in country with local expertise  Has a “Follow Me” program that teaches employees how to be social  Conducts monthly training for local social media experts with focus on engagement  How HR participates with employee branding
  • 33. Some #BetterTogetherSE metrics + 20,000 € donation for Habitat for Humanity Participation from 24 countries, with the largest participation from the US 500,000 opportunities to be seen Significant increase of brand association after 90 days from campaign launch “Share of voice” increased +2%
  • 34. Lesson Learned (and my personal take aways) PLAN & ANTICIPATE EARLY IDENTIFICATION OF SYNERGIES INTEGRATION TEAMS Better Together: Campagna di Marketing Integrata e Strategie di Branding COMMUNICATE, COMMUNICATE, COMMUNICATE! EMPLOYEE INVOLVEMENT USE SOCIAL MEDIA FOR CONVERSATIONS
  • 36. 36 Make the most of your energy™ www.schneider-electric.com