1. S AM U E L , AB IO L A G ID E O N
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CAREER OBJECTIVE To contribute to the development, progress and furtherance of the
goals of any establishment I integrate myself, through working smart,
dedication to duty and efficiency by adhering to company policy.
Improving skill set to increase competency and effectiveness through
training for the unified development of the establishment.
BASIC SKILLS
 Customer Service & Relationship Management
 Excellent Interpersonal & Communication Skills
 Field Sales Management & Support
 Training & Delegating
EDUCATION 2005 - 2009 University of Agriculture Abeokuta, Abeokuta, Ogun State.
Bachelor of Science (B.Sc.) In Computer Science (Second Class Lower Div.)
2003 - 2005 University of Agriculture Abeokuta, Abeokuta, Ogun State.
Diploma In Computer Science (Distinction)
1995-2001 Federal Government College, Idoani, Ondo State.
West African Secondary School Leaving Certificate (W.A.S.S.C.E)
WORK EXPERIENCE 2011 – 2016 Airtel Networks Limited, Lagos, Nigeria.
Field Sales Management/ IT Support Executive
 Competition analysis, Management of Channel Partners, Sub Channel
Partners, Retailers, Agents and interactions with Customers.
 Territorial Administration and Management, Territory Branding and POS
Management, Supervision of Retailers and KYC Agents to ensure and
enhance Productivity, Performance, and Customer Service.
 Field Sales Administration and Coordination to increase share of gross add.
Training on product knowledge. Administration of service camps, market
storms and teams for sales and activation to achieve set targets.
 Effective IT support, analysis, maintenance and deployment of the KYC
terminals to improve customer service and customer retention, KYC
terminal productivity and availability.
 Ensuring efficiency on the performance and operations of KYC by ensuring
proper data validation, registration and client-to-server synchronization
through daily market visitation, interactions and support.

2. 2009 – 2010 Igwe Palace, Ngo Igbo-Ukwu, Anambra State.
Secretary, Computer Instructor, Systems Engineer (NYSC)
 Computer appreciation training, maintenance and services.
 Secretarial functions, data and information management.
2007 - 2008 Dalot Computer Institute, Agege, Lagos State.
Hardware/ Network Engineer, Web Design (Industrial Attachment)
 Computer network and hardware engineering training.
 Computer system maintenance and services.
2005 Dalot Computer Institute, Agege, Lagos State.
Hardware Engineer,Computer Instructor (Industrial Attachment)
 Computer appreciation and hardware engineering training.
 Computer system maintenance and services.
PROFESSIONAL DEVELOPMENT Certified Service Professional (CSP)
OTHER SKILLS
Competition Analysis, Sales Administration and Support, Customer
Service Relations, Project Handling and Management, Computer
Operations Proficiency, Microsoft Office Suite Proficiency, Bilingual
In English and Yoruba.
REFERENCES Omoyemi Tuga
Area Business Manager
Airtel Networks Limited, Nigeria
Plot 1664, Oyin Jolayemi Street,
Victoria Island. Lagos.
08022228523
Ope Solarin
Area Sales Manager
Airtel Networks Limited, Nigeria
Plot 1664, Oyin Jolayemi Street,
Victoria Island. Lagos.
08022227241