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Online Marketing
A Must in Today’s highly connected World
Your Website
Objectives
• Be Unique: What is
so special about
you?

• What’s happening
now? What’s the
objective?

• Be Compelling:
What so
extraordinary about
your story?

• Who do you want
to talk to?
• Why? (Call for
Action)
Teamwork is key
Group Creativity
• In most creative agencies, collaboration
is key
• Different trades: market research,
designer, copywriter, photographer, etc
• One Group Leader & One Team
You are All Brand
Ambassadors
You ask the people you know to recommend
the best book, movie, product, etc…?
You like books, movies because they tell you
a story?
Be a Brand Ambassador by telling YOUR
story on line.
Your existing Donors,
Volunteers, students,…
are your Ambassadors
Keep them in your Email Database
Create retention by engaging in a “conversation” with
them
Ask them for references, testimonials, sharing your
info with their contacts.
Everyone goes Mobile!
Make your website responsive = Desktop, tablet &
Smart phones
Use Twitter, Instagram & Line on the go
Post photos/videos
What’s in it for the viewer? Donor sees the result of
their contribution, Thank you note to the donors, the
volunteers, your staff, etc = Be Grateful
Blogging/News
Weekly News
What is the main Message/Purpose
Email: direct & private
Website = Shop’s Window
Call for Action
Social Media
Useful & Powerful

Wh at’s on li ne w il l be th ere fo re ve r!
Social Media is a Must
Speak with one tone of voice, be truthful, grateful,
respectful & mindful
Social Media
is universal, a perfect platform for an NGO, a
Volunteer organization wherever it’s located.
Social Media Tips
Take baby steps: don’t
try to be on ALL
platforms

Share pictures & videos

Tell your fans/followers
compelling stories, to
show them why they
should Like/Follow you

Never stop “listening”

Be ethical

Use Alerts & Analytics

Engage your audience
What’s in it for the
viewer/reader, etc
Call for Action
Ethics in Social Media
What you are ready to make public can be
published online provided:
it’s ethical, respectful & mindful
it serves a purpose
It contributes to the community
Use Alerts & Analytics
Set Google Alerts to monitor your presence
online
use Facebook Insight: see who your fans are,
to what they react most, how you can
improve based on the data
Never stop testing: new platforms (ex:
Instagram), new content, new photos, etc
Facebook
Nr 1 Social Media Platform in Thailand
Facebook Page Strategies &
Tactics
Define your audience: Who do you want to have as
fans? Why?
Bring in new fans: Sign all emails with your Facebook
Page reference, Tell all your contacts (Email to your
database), mention on all online and printed material
Acknowledge your present supporters by Liking their
pages & Sharing their posts when relevant to you.
Post at least 3 times a week: short sentence, photo/
viedo
LinkedIn, THE Professional
powerhouse
Just Launched: The LinkedIn Volunteer Marketplace:
Connecting Professionals to Nonprofit Volunteer
Opportunities
Content & Illustration
Craft compelling content, add photos/videos
Compelling Content
• Because of Google new rules, Content
is the prime source for research &
visibility criteria on search engines
• Content is storytelling with photos/
videos
• Imagine yourself as a “viewer”

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Online Marketing presentation to the NGO Help without frontiers February 3, 2014

  • 1. Online Marketing A Must in Today’s highly connected World
  • 3. Objectives • Be Unique: What is so special about you? • What’s happening now? What’s the objective? • Be Compelling: What so extraordinary about your story? • Who do you want to talk to? • Why? (Call for Action)
  • 5. Group Creativity • In most creative agencies, collaboration is key • Different trades: market research, designer, copywriter, photographer, etc • One Group Leader & One Team
  • 6. You are All Brand Ambassadors You ask the people you know to recommend the best book, movie, product, etc…? You like books, movies because they tell you a story? Be a Brand Ambassador by telling YOUR story on line.
  • 7. Your existing Donors, Volunteers, students,… are your Ambassadors Keep them in your Email Database Create retention by engaging in a “conversation” with them Ask them for references, testimonials, sharing your info with their contacts.
  • 8. Everyone goes Mobile! Make your website responsive = Desktop, tablet & Smart phones Use Twitter, Instagram & Line on the go Post photos/videos What’s in it for the viewer? Donor sees the result of their contribution, Thank you note to the donors, the volunteers, your staff, etc = Be Grateful
  • 9. Blogging/News Weekly News What is the main Message/Purpose Email: direct & private Website = Shop’s Window Call for Action
  • 10. Social Media Useful & Powerful Wh at’s on li ne w il l be th ere fo re ve r!
  • 11. Social Media is a Must Speak with one tone of voice, be truthful, grateful, respectful & mindful
  • 12. Social Media is universal, a perfect platform for an NGO, a Volunteer organization wherever it’s located.
  • 13. Social Media Tips Take baby steps: don’t try to be on ALL platforms Share pictures & videos Tell your fans/followers compelling stories, to show them why they should Like/Follow you Never stop “listening” Be ethical Use Alerts & Analytics Engage your audience What’s in it for the viewer/reader, etc Call for Action
  • 14. Ethics in Social Media What you are ready to make public can be published online provided: it’s ethical, respectful & mindful it serves a purpose It contributes to the community
  • 15. Use Alerts & Analytics Set Google Alerts to monitor your presence online use Facebook Insight: see who your fans are, to what they react most, how you can improve based on the data Never stop testing: new platforms (ex: Instagram), new content, new photos, etc
  • 16. Facebook Nr 1 Social Media Platform in Thailand
  • 17. Facebook Page Strategies & Tactics Define your audience: Who do you want to have as fans? Why? Bring in new fans: Sign all emails with your Facebook Page reference, Tell all your contacts (Email to your database), mention on all online and printed material Acknowledge your present supporters by Liking their pages & Sharing their posts when relevant to you. Post at least 3 times a week: short sentence, photo/ viedo
  • 18. LinkedIn, THE Professional powerhouse Just Launched: The LinkedIn Volunteer Marketplace: Connecting Professionals to Nonprofit Volunteer Opportunities
  • 19. Content & Illustration Craft compelling content, add photos/videos
  • 20. Compelling Content • Because of Google new rules, Content is the prime source for research & visibility criteria on search engines • Content is storytelling with photos/ videos • Imagine yourself as a “viewer”