SlideShare ist ein Scribd-Unternehmen logo
1 von 31
Downloaden Sie, um offline zu lesen
LEAD NURTURING & SOCIAL MEDIA FOR
B2B ENTERPRISE MARKETING

Anol Bhattacharya
GETIT COMMS
www.getitcomms.com	
  
LEAD NURTURING   CONTENT MARKETING   SOCIAL MEDIA
GETIT COMMS
www.getitcomms.com	
  

MARKETING SOLUTIONS FOR HI-TECH & TELCO COMPANIES
www.B2Bento.com
LEAD NURTURING   CONTENT MARKETING   SOCIAL MEDIA
LEAD NURTURING
25%         25%



      50%
NURTURING PROSPECT'S JOURNEY THROUGH
        THE EXTENDED PIPELINE
SALES-LAND   MARKETING-VILLE
UNQUALIFIED LEADS
= WASTE OF SALES
  PRODUCTIVITY
OPEN


            WEB
                        TELE-CALL
           MEETING


EMAIL



 NOT
 OPENED                              WEB
                       DOWNLOADED
                                    MEETING


             NOT
          DOWNLOADED
LEAD SCORING
+10                         SALES FUNNEL
                 -10
                            THRESHOLD
      inactive

+5
                 +20

+15
                 +25

+5                          TOTAL POINTS
TOOLS ARE EASY - STRATEGIC FRAMEWORK AND CHANGE IN CULTURE IS TOUGH
SOCIAL MEDIA
SOCIAL MEDIA
BANDWAGON




               MARKETERS
I CAN HAS FANS?
BLAH BLAH
  BLAH…




  SOCIAL MEDIA DOUCHE-BAG EXPERT!
Cha-Chi
       ng!
FEW MONTHS LATER…
3 FOLLOWERS



DAD      MOM   NEIGHBOR’S DOG
WHERE IS LOVE?
ESTABLISH YOUR GOALS         •    Brand Awareness?
 The ‘why’ of social media   •    Lead Generation?
                             •    Lead Nurturing?
                             •    Customer Service?
WHERE ARE YOUR PROSPECTS?
                            OUTBOUND ANALYSIS
WHERE ARE YOUR PROSPECTS?
                            INBOUND ANALYSIS
MAP INFLUENCES
•    Who are talking about your product(s)?
•    Who are talking about your product category?
•    What your competitors doing?
•    Who are talking about your competitors?
SET UP ENGAGEMENT FRAMEWORK
  •  Response workflow
  •  Escalation process
CONTENT
CONTENT FOR LEAD NURTURING
CONTENT MAPPED WITH BUYERS PERSONA

          END USER        TECHNICAL
                        DECISION MAKER




          ECONOMIC       INFLUENCER
       DECISION MAKER
LEAD NURTURING   CONTENT MARKETING   SOCIAL MEDIA
?
Anol Bhattacharya
GETIT COMMS
www.getitcomms.com	
  

Weitere ähnliche Inhalte

Andere mochten auch

Unpacking an activist toolbox: EFF's tools and tips for effective copyright a...
Unpacking an activist toolbox: EFF's tools and tips for effective copyright a...Unpacking an activist toolbox: EFF's tools and tips for effective copyright a...
Unpacking an activist toolbox: EFF's tools and tips for effective copyright a...Creative Commons Korea
 
Open Source Satellite Initiative - Hojun Song
Open Source Satellite Initiative - Hojun SongOpen Source Satellite Initiative - Hojun Song
Open Source Satellite Initiative - Hojun SongCreative Commons Korea
 
Creative Commons Global Summit 2015: Sharing Manual by Circular Content
Creative Commons Global Summit 2015: Sharing Manual by Circular ContentCreative Commons Global Summit 2015: Sharing Manual by Circular Content
Creative Commons Global Summit 2015: Sharing Manual by Circular ContentSebastiaan ter Burg
 
Creative Commons Public Domain Mark: version 2
Creative Commons Public Domain Mark: version 2Creative Commons Public Domain Mark: version 2
Creative Commons Public Domain Mark: version 2Diane Peters
 
Buenos Aires Argentina
Buenos Aires  ArgentinaBuenos Aires  Argentina
Buenos Aires ArgentinaTere
 
Canaima
CanaimaCanaima
CanaimaTere
 
Muralla China
Muralla ChinaMuralla China
Muralla ChinaTere
 
Lombardia
LombardiaLombardia
LombardiaTere
 
AGE of EMOTION - 노소영, SohYeong Noh
AGE of EMOTION - 노소영, SohYeong NohAGE of EMOTION - 노소영, SohYeong Noh
AGE of EMOTION - 노소영, SohYeong NohCreative Commons Korea
 
Slideset for SMU Speech
Slideset for SMU SpeechSlideset for SMU Speech
Slideset for SMU SpeechGetIT Pte. Ltd
 

Andere mochten auch (12)

Unpacking an activist toolbox: EFF's tools and tips for effective copyright a...
Unpacking an activist toolbox: EFF's tools and tips for effective copyright a...Unpacking an activist toolbox: EFF's tools and tips for effective copyright a...
Unpacking an activist toolbox: EFF's tools and tips for effective copyright a...
 
Open Source Satellite Initiative - Hojun Song
Open Source Satellite Initiative - Hojun SongOpen Source Satellite Initiative - Hojun Song
Open Source Satellite Initiative - Hojun Song
 
Creative Commons Global Summit 2015: Sharing Manual by Circular Content
Creative Commons Global Summit 2015: Sharing Manual by Circular ContentCreative Commons Global Summit 2015: Sharing Manual by Circular Content
Creative Commons Global Summit 2015: Sharing Manual by Circular Content
 
Creative Commons Public Domain Mark: version 2
Creative Commons Public Domain Mark: version 2Creative Commons Public Domain Mark: version 2
Creative Commons Public Domain Mark: version 2
 
Showcases of Sharing Culture 3
Showcases of Sharing Culture 3Showcases of Sharing Culture 3
Showcases of Sharing Culture 3
 
Buenos Aires Argentina
Buenos Aires  ArgentinaBuenos Aires  Argentina
Buenos Aires Argentina
 
Canaima
CanaimaCanaima
Canaima
 
Muralla China
Muralla ChinaMuralla China
Muralla China
 
Lombardia
LombardiaLombardia
Lombardia
 
AGE of EMOTION - 노소영, SohYeong Noh
AGE of EMOTION - 노소영, SohYeong NohAGE of EMOTION - 노소영, SohYeong Noh
AGE of EMOTION - 노소영, SohYeong Noh
 
Mobile HTML Hybrid Apps
Mobile HTML Hybrid AppsMobile HTML Hybrid Apps
Mobile HTML Hybrid Apps
 
Slideset for SMU Speech
Slideset for SMU SpeechSlideset for SMU Speech
Slideset for SMU Speech
 

Ähnlich wie Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B

Why the Grocery Business Must Go Social
Why the Grocery Business Must Go SocialWhy the Grocery Business Must Go Social
Why the Grocery Business Must Go SocialTribal DDB Vancouver
 
WeaverCCGD-Why-the-Grocery-Business-must-go-social
WeaverCCGD-Why-the-Grocery-Business-must-go-socialWeaverCCGD-Why-the-Grocery-Business-must-go-social
WeaverCCGD-Why-the-Grocery-Business-must-go-socialCCGD
 
Social Media Think Tank (kick-off)
Social Media Think Tank (kick-off)Social Media Think Tank (kick-off)
Social Media Think Tank (kick-off)Nicolas Deturck
 
Grown Up Social Media: Making Social Work Harder for Your Business
Grown Up Social Media: Making Social Work Harder for Your Business Grown Up Social Media: Making Social Work Harder for Your Business
Grown Up Social Media: Making Social Work Harder for Your Business Different Spin
 
Social media for business for executives
Social media for business for executivesSocial media for business for executives
Social media for business for executivesBlack Box Theory
 
Sifting Through The Noise Making Social Media Work For Ed
Sifting Through The Noise Making Social Media Work For EdSifting Through The Noise Making Social Media Work For Ed
Sifting Through The Noise Making Social Media Work For EdJTuquero
 
Are you busy or indispensible? Meaningful communications strategies in the di...
Are you busy or indispensible? Meaningful communications strategies in the di...Are you busy or indispensible? Meaningful communications strategies in the di...
Are you busy or indispensible? Meaningful communications strategies in the di...Lars Voedisch
 
Cory Hartlen, Next-level Listening
Cory Hartlen, Next-level ListeningCory Hartlen, Next-level Listening
Cory Hartlen, Next-level ListeningBrent Leary
 
Social Media Branding
Social Media BrandingSocial Media Branding
Social Media BrandingDiana Chan
 
Social Media - Business Gateway Feb 2013
Social Media - Business Gateway Feb 2013Social Media - Business Gateway Feb 2013
Social Media - Business Gateway Feb 2013Florizel Media
 
Why the Grocery Business Must Go Social
Why the Grocery Business Must Go SocialWhy the Grocery Business Must Go Social
Why the Grocery Business Must Go SocialEric Weaver
 
Inside Sales and Social Selling for Extreme Results - By Ken Krogue, Founder ...
Inside Sales and Social Selling for Extreme Results - By Ken Krogue, Founder ...Inside Sales and Social Selling for Extreme Results - By Ken Krogue, Founder ...
Inside Sales and Social Selling for Extreme Results - By Ken Krogue, Founder ...Ken Krogue
 
Value of Social Media and Word of Mouth by David Wolff, Fleishman-Hillard
Value of Social Media and Word of Mouth by David Wolff, Fleishman-HillardValue of Social Media and Word of Mouth by David Wolff, Fleishman-Hillard
Value of Social Media and Word of Mouth by David Wolff, Fleishman-HillardFleishman-Hillard
 
Revolt Breakfast Club: How to make a viral
Revolt Breakfast Club: How to make a viralRevolt Breakfast Club: How to make a viral
Revolt Breakfast Club: How to make a viralRevolt Agency
 
Digital Marketing for Trading Companies
Digital Marketing for Trading CompaniesDigital Marketing for Trading Companies
Digital Marketing for Trading CompaniesOxygen 2.0
 
Marketing + PR for Startups April 2014
Marketing + PR for Startups April 2014Marketing + PR for Startups April 2014
Marketing + PR for Startups April 2014Courtney Myers
 
Social Maturity of Mountain Travel Industry
Social Maturity of Mountain Travel IndustrySocial Maturity of Mountain Travel Industry
Social Maturity of Mountain Travel IndustryKathy Herrmann
 

Ähnlich wie Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B (20)

Why the Grocery Business Must Go Social
Why the Grocery Business Must Go SocialWhy the Grocery Business Must Go Social
Why the Grocery Business Must Go Social
 
WeaverCCGD-Why-the-Grocery-Business-must-go-social
WeaverCCGD-Why-the-Grocery-Business-must-go-socialWeaverCCGD-Why-the-Grocery-Business-must-go-social
WeaverCCGD-Why-the-Grocery-Business-must-go-social
 
Social Media Think Tank (kick-off)
Social Media Think Tank (kick-off)Social Media Think Tank (kick-off)
Social Media Think Tank (kick-off)
 
Grown Up Social Media: Making Social Work Harder for Your Business
Grown Up Social Media: Making Social Work Harder for Your Business Grown Up Social Media: Making Social Work Harder for Your Business
Grown Up Social Media: Making Social Work Harder for Your Business
 
Social media for business for executives
Social media for business for executivesSocial media for business for executives
Social media for business for executives
 
Sifting Through The Noise Making Social Media Work For Ed
Sifting Through The Noise Making Social Media Work For EdSifting Through The Noise Making Social Media Work For Ed
Sifting Through The Noise Making Social Media Work For Ed
 
Are you busy or indispensible? Meaningful communications strategies in the di...
Are you busy or indispensible? Meaningful communications strategies in the di...Are you busy or indispensible? Meaningful communications strategies in the di...
Are you busy or indispensible? Meaningful communications strategies in the di...
 
Cory Hartlen, Next-level Listening
Cory Hartlen, Next-level ListeningCory Hartlen, Next-level Listening
Cory Hartlen, Next-level Listening
 
Word of-mouth-marketing-womm
Word of-mouth-marketing-wommWord of-mouth-marketing-womm
Word of-mouth-marketing-womm
 
Social Media Branding
Social Media BrandingSocial Media Branding
Social Media Branding
 
SFU Bus495 Social Media Branding
SFU Bus495 Social Media BrandingSFU Bus495 Social Media Branding
SFU Bus495 Social Media Branding
 
Social Media - Business Gateway Feb 2013
Social Media - Business Gateway Feb 2013Social Media - Business Gateway Feb 2013
Social Media - Business Gateway Feb 2013
 
Why the Grocery Business Must Go Social
Why the Grocery Business Must Go SocialWhy the Grocery Business Must Go Social
Why the Grocery Business Must Go Social
 
Ces 2.11
Ces 2.11Ces 2.11
Ces 2.11
 
Inside Sales and Social Selling for Extreme Results - By Ken Krogue, Founder ...
Inside Sales and Social Selling for Extreme Results - By Ken Krogue, Founder ...Inside Sales and Social Selling for Extreme Results - By Ken Krogue, Founder ...
Inside Sales and Social Selling for Extreme Results - By Ken Krogue, Founder ...
 
Value of Social Media and Word of Mouth by David Wolff, Fleishman-Hillard
Value of Social Media and Word of Mouth by David Wolff, Fleishman-HillardValue of Social Media and Word of Mouth by David Wolff, Fleishman-Hillard
Value of Social Media and Word of Mouth by David Wolff, Fleishman-Hillard
 
Revolt Breakfast Club: How to make a viral
Revolt Breakfast Club: How to make a viralRevolt Breakfast Club: How to make a viral
Revolt Breakfast Club: How to make a viral
 
Digital Marketing for Trading Companies
Digital Marketing for Trading CompaniesDigital Marketing for Trading Companies
Digital Marketing for Trading Companies
 
Marketing + PR for Startups April 2014
Marketing + PR for Startups April 2014Marketing + PR for Startups April 2014
Marketing + PR for Startups April 2014
 
Social Maturity of Mountain Travel Industry
Social Maturity of Mountain Travel IndustrySocial Maturity of Mountain Travel Industry
Social Maturity of Mountain Travel Industry
 

Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B