Details of the SToRM product for those with an interest in referral management...

1. For more information email info@realanalytics.co.uk
or call us on 020 7138 3552
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Strategic Total
Referral Management
The Challenge
It includes
• you know what’s happening to referral patterns
Do
Referring GPs / Practices / CCGs
Commissioning Orgs / Health Authorities
Providers / Services / Consultants
SNOMED data / Read Code data / PbR Tariffs
Addresses / Contact Numbers / ODS codes
Sites / Organisations / DNA reasons
Cancellation reasons / Referral Priority
Clinical Terms used / Named Clinicians
Patient Travel distances / Actual Waiting Times
Patient Choice factors / Patient Age / Gender
Home location / Population data / List sizes
Rejection rate / Referral processing time
Advice and Guidance / Referral response time.
in your area? Nationally?
• you constantly at loggerheads with your
Are
partners regarding which data to believe?
• you have consistent access to a shared view on
Do
referral data?
• you feel uneasy about decisions being based on
Do
flimsy evidence?
•
Difficulties improving the referral process?
Reducing costs? Improving quality?
There is a real need for accurate, timely and detailed data
that presents a shared and undisputed version of referral
process truth, accessible to all parties in the health economy.
Real Analytics presents a solution:
SToRM – Strategic Total Referral Management.
1000’s of organisational profiles
(providers, practices and commissioners).
Activity / Referral Cost / Utilisation / Referral
Rate p/1000 / Travel distances.
Referrals to Outpatients / Community
2 week wait / Diagnostics.
The Product
SToRM includes electronic referral data from Choose and
Book, paper-based referral data from primary care, ODS
data, PbR tariffs, outcomes data and can be expanded to
include other data sources to provide the best total view
of referring available.
Contract Management / Process Improvement
Workforce Management / Referral Heatmaps
Population analysis / Issue Resolution
Paper-light implementation.
A large array of dashboards, profiles, reports, maps and
tools is managed by user access control with users able to
see appropriately pseudonymised data from an individual
GP, practice, locality, commissioning organisation, SHA or
even national level.
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2. For more information email info@realanalytics.co.uk
or call us on 020 7138 3552
TO M RE
TA AN QU E
L R A IR VE
EF GE ED R
Y
ER M
RA EN FO THI
L M T R NG
AN IN RE
AG ON FE
EM E RR
EN PL AL
TD A
EL CE
IV
ER
ED
!
Benefits
About Real Analytics
1
Efficiency and cost saving: via better understanding
of the referral process and any common blockages and
under-utilised services can save £££s.
Real Analytics LLP is an exciting
joint venture between Apira
and High Fidelity Consulting,
utilising the strengths and
expertise of two long established,
reputable Healthcare Informatics
organisations.
2
Intelligence and strategy: new commissioners can use
SToRM to improve the quality and value added from their
provider relationships.
3 Referral Management: 9m referrals made by GPs in
2011, resulting in costs to the NHS of more than £15
billion. The number of referrals made has increased
sharply in recent years. SToRM is a unique and vital tool
in managing this demand.
4 Quality improvement: Knowledge of referring
provides an educational tool to referrers, driving quality
improvement opportunities via actionable referral
intelligence.
5 Workforce Management: Visibility and accountability
for all user activities in referral process.
6 Benchmarking: Compare other areas of healthcare
provision, understand your market position.
Real Analytics LLP
Enterprise House
1-2 Hatfields, London SE1 9PG
t: 020 7138 3552
e: info@realanalytics.co.uk
Next Steps
Contact John Hobden to find out more about any
version of the SToRM solution, Provider SToRM,
Commissioner SToRM or GP SToRM, on 020 7138 3552
or john.hobden@realanalytics.co.uk
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