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www.rijksoverheid.nl
Overheidscommunicatie Nieuwe Stijl
„Central Government Communication New Style‟
Political wish & decision
“less people in central government”
+ Web „problem‟
16 websites for central government
Idea: „shared service‟
Smaller, flexible, better quality …
   … less people, less confusion
16 websites from 13
departments into 1:

www.rijksoverheid.nl
       something like
www.‟centralgovernment‟.nl :-)
Websites                  16

         CMS              9

       Search         5

      Hosting                 16

Editorial staff               16
                  +

Less costs, less people,
better quality
Business needs
…are user needs!
Government websites must
be available to everyone…
User needs!
Information in one place
Less confusion

Reduced complexity…
UCD & usability-testing

Webguidelines/WCAG
Accessibility and
build quality

Open data/content
Social media/webX.0
CMS: „Every
Flavour Beans‟…

Implementation
is everything!
Open Standards/Open Source?

• Future proof flow of information
• Open code, less vendor lock-in,
sharing components and code within
government
Taking but also giving; re-use
instead of re-inventing…
Your CMS MUST be able to separate
              Website                     API’s
(X)HTML         CSS        Javascript    Widgets
structure   presentation   behaviour     Feeds




                    Repository

                    Database
                    content
                                        External
    CMS                                 sources
13 departments who are
different (are they?)
                          Challenges
How to organize this?

Migration: 16 websites,
15 years of content …
Scope, automatic and
by hand... know what
you want and need.

Project Management
Agile/SCRUM, multi-
disciplinary teams.
Gives interaction and
insight.
Thank you!
    g.berkouwer@minaz.nl
    Ministry of General Affairs
    The Netherlands

    twitter.com/Geebee

  Photo credits: Crayon: http://www.flickr.com/photos/rednut/ Binnenhof: http://www.flickr.com/photos/roberts87/
 India bus: http://www.flickr.com/photos/cumbers/ Crowd: http://www.flickr.com/photos/redjar/ User: David Vignoni
Confusion: http://www.flickr.com/photos/circulating/ Hippo: Hippo Challenge: http://www.flickr.com/photos/foxypar4/

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Rijksoverheid.nl - Choices and Challenges Gilbane Boston 3 december 2009

  • 2. Political wish & decision “less people in central government” + Web „problem‟ 16 websites for central government
  • 3. Idea: „shared service‟ Smaller, flexible, better quality … … less people, less confusion
  • 4. 16 websites from 13 departments into 1: www.rijksoverheid.nl something like www.‟centralgovernment‟.nl :-)
  • 5. Websites 16 CMS 9 Search 5 Hosting 16 Editorial staff 16 + Less costs, less people, better quality
  • 6. Business needs …are user needs! Government websites must be available to everyone…
  • 7. User needs! Information in one place Less confusion Reduced complexity… UCD & usability-testing Webguidelines/WCAG Accessibility and build quality Open data/content Social media/webX.0
  • 9. Open Standards/Open Source? • Future proof flow of information • Open code, less vendor lock-in, sharing components and code within government Taking but also giving; re-use instead of re-inventing…
  • 10. Your CMS MUST be able to separate Website API’s (X)HTML CSS Javascript Widgets structure presentation behaviour Feeds Repository Database content External CMS sources
  • 11. 13 departments who are different (are they?) Challenges How to organize this? Migration: 16 websites, 15 years of content … Scope, automatic and by hand... know what you want and need. Project Management Agile/SCRUM, multi- disciplinary teams. Gives interaction and insight.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16. Thank you! g.berkouwer@minaz.nl Ministry of General Affairs The Netherlands twitter.com/Geebee Photo credits: Crayon: http://www.flickr.com/photos/rednut/ Binnenhof: http://www.flickr.com/photos/roberts87/ India bus: http://www.flickr.com/photos/cumbers/ Crowd: http://www.flickr.com/photos/redjar/ User: David Vignoni Confusion: http://www.flickr.com/photos/circulating/ Hippo: Hippo Challenge: http://www.flickr.com/photos/foxypar4/