Capability + Maturity = Value Move away from scatter gun improvement projects. Use a measured focused approach to improve IT Capability and deliver real business value

1. capability + maturity = Value
“A guide for Smart Architects”

2. I was basking in the glory
of a major project success

3. the world was my crustacean

4. I met some serious people they started
talking to me about growing up

5. They told me lot’s of people were sick

6. Some were really sick

7. the illness was good at hiding itself,
people were affected in many different ways

8. I started to wonder was I sick?

9. most patients self-diagnose…

10. self-medication
is the most common approach

11. I tried some mainstream options

12. I tried some alternative therapies

13. All my vendors tell me cloud is the answer…
but what if I don’t know what the question is?

14. BPO
I decided that more invasive procedures were needed

15. but nothing worked
what should I do?

16. I realized that my efforts were in vain

17. Step
1
I needed
to get a
real
diagnosis

18. On a leafy campus in Kildare a team
was working to crack the IT genome

19. Their goal…
to change the way IT is managed

20. What is IT-CMF?
Managing IT Like a Managing the Managing the Managing IT for
Business IT Budget IT Capability Business Value
ITG IT Leadership &
Governance FF Funding & Financing EAM Enterprise Architecture TCO Total Cost of
Management Ownership
BPM Business Process
Management BGM Budget Management TIM Technical Infrastructure BAR Benefits Assessment
Management & Realization
BP Business Planning PPP Portfolio Planning &
Prioritization
People Asset
PAM Management PM Portfolio Management
SP Strategic Planning BOP Budget Oversight &
Performance Analysis KAM Knowledge Asset
Management
DSM Demand & Supply
Management RAM Relationship Asset
Management
Research, Each critical
CFP Capacity Forecasting &
Planning RDE Development, & capability has five
Engineering
RM Risk Management SD Solutions Delivery
levels of maturity:
AA Accounting & SRP Service Provisioning
Allocation
ODP Organization Design &
Planning UTM User Training
Management
SRC Sourcing UED User Experience
Design
IM Innovation PPM Program & Project
Management Management
SAI Service Analytics &
Intelligence SUM Supplier Management
SICT Sustainable ICT CAM Capability Assessment
& Management
EIM Enterprise Information
Management
Increasing maturity improves IT ability to deliver on key business priorities
20

21. Step
2
I got assessed

22. they gave me a full health scan

23. I looked something like this

24. How sick was I?

25. Step
3.1
I needed to go deeper

26. I dove deeper into some areas

27. …and I found
BPM Business Process
Management

28. but what was I trying to be when I grow up?

29. I needed to learn who I was
Step
4
and what I wanted to be

30. what is my companies DNA?

31. What do I want to be when I grow up?
h/p://businessmodelstudios.com/stories/the-­‐great-­‐unbundling/

32. what’s my operating model?
High
Business
Process
Integra1on
Coordinated
Unified
Diversified
Replicated
Low
Low
High
Business
Process
Standardiza1on
Source:
Ross,
Weill,
Robertson,
Enterprise
Architecture
as
Strategy:
Crea4ng
a
Founda4on
for
Business
Execu4on

33. What challenges am I facing?

34. Step
5
focus – improve -transform

35. IT-CMF spans the IT capability of the organization
Managing IT Like a Managing the Managing the Managing IT for
Business IT Budget IT Capability Business Value
ITG IT Leadership &
Governance FF Funding & Financing EAM Enterprise Architecture TCO Total Cost of
Management Ownership
BPM Business Process
Management BGM Budget Management TIM Technical Infrastructure BAR Benefits Assessment
Management & Realization
BP Business Planning PPP Portfolio Planning &
Prioritization
People Asset
PAM Management PM Portfolio Management
SP Strategic Planning BOP Budget Oversight &
Performance Analysis KAM Knowledge Asset
Management
DSM Demand & Supply
Management RAM Relationship Asset
Management
Research, Each critical
CFP Capacity Forecasting &
Planning RDE Development, & capability has five
Engineering
RM Risk Management SD Solutions Delivery
levels of maturity:
AA Accounting & SRP Service Provisioning
Allocation
ODP Organization Design &
Planning UTM User Training
Management
SRC Sourcing UED User Experience
Design
IM Innovation PPM Program & Project
Management Management
SAI Service Analytics &
Intelligence SUM Supplier Management
SICT Sustainable ICT CAM Capability Assessment
& Management
EIM Enterprise Information
Management
Increasing maturity improves IT
ability to deliver on key business priorities 35

36. Now I target therapies to
remediate problems
Priority
1
ITG
IT
Leadership
&
Governance
BPM
Business
Process
Management
SD
Solu1on
Delivery
Priority
2
ODP
Organisa1onal
Design
&
Planning
EIM
Enterprise
Informa1on
Management
IM
Innova1on
Management
PPM
Program
&
Project
Management
KAM
Knowledge
Asset
Management
UTM
User
Training
Management
FF
Funding
&
Finance
CFP
Capacity
Forecas1ng
&
Planning

37. How are you feeling?

38. IT-CMF is an industry standard framework to
measure and improve IT maturity
• tested with 300+ CIOs
• holistic view of maturity
• helps CIOs and senior IT
decision-makers
• industry benchmark &
trends
• provides a holistic view of
maturity
• 85+ organizations worldwide
www.ivi.ie
Non-profit, open innovation consortium with membership from
leading industry IT end-users, vendors, consulting firms,
government, non-profit and academic organizations

39. Capability + Maturity = Value
“If I have the belief
Gandhi
that I can do it, I
shall surely acquire the
capacity to do it even
if I may not have it at
the beginning.”

40. Contact me – gar.maccriosta@gmail.com
Follow me - @aspiringarc
Link me in - http://ie.linkedin.com/in/garmaccriosta
Find out more – www.ivi.ie