This document discusses civic engagement and government success through cloud computing. It begins with an introduction to civic engagement and defines it. It then discusses responsibilities of government and challenges around budget, resources, and public expectations. The result is governments searching for more efficient approaches to meet demands. The cloud is presented as an approach to create enterprise IT solutions that can save money, time, and resources. Examples of cloud-based systems for finances, land management, and more are provided. The presentation ends with questions and contact information.
5. Responsibility
Questions:
◦ How do they identify and address the issues?
◦ Who is responsible?
◦ What is acceptable?
◦ How to respond?
◦ What services should be provided?
◦ How do they communicate?
◦ What should be communicated?
7. e-Government
Portals provide a Electronic forms
e-Commerce allows
central location for automate online
citizens to pay for
accessing application
services online
government processing for
information and licenses, permits,
services service requests,
etc.
8. The Landscape
Issues
◦ Budget & staffing constraints
◦ Requirement to do more with less
◦ Public expectations for speed, access,
transparency
◦ Regional –not just local –problems &
opportunities
9. The Result
State and local governments are searching for
more cost-and resource-efficient approaches to
meet service demands.
◦ Traditional Regional Planning (transportation, air
quality)
◦ Creating Regional PPP
◦ Creating Regional Joint Power Authorities (JPA)
◦ Sharing IT Infrastructure
◦ Shared Software Applications
◦ Sharing Staffing Resources
◦ Many Examples are emerging
10. Government Challenges
Lack of Automation
Opaque Processes
Inefficient IT Infrastructure
Lack of Resources
11. Technology Challenges Paving The
Way
Offering government services
24/7
New regional enterprise
models are needed
Agencies must reconsider
new IT approaches
New coalitions of IT leaders
are emerging that simplify IT
The resulting next generation
of enterprise IT must save
money, save time and save
energy
17. Enterprise System Solutions
Financial
Asset Management
Land Management
Billing
Appraisal
Building
Etc.
18. Open311
Open311 is a form of technology that provides open channels of communication
for issues that concern public space and public services. Primarily, Open311 refers
to a standardized protocol for location-based collaborative issue-tracking. By
offering free web API access to an existing 311 service, Open311 is an evolution of
the phone-based 311 systems that many cities in North America offer.