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CIVIC ENGAGEMENT
AND SUCCESS
THROUGH THE CLOUD

Anthony Palizzi
GIS if the Rockies – 2012
September 21, 2012
Agenda
 Introduction
 Responsibility
 Government
 The Cloud – Why?
 Examples
 Question and Answers
Civic Engagement
   Definition:

    ◦ "Individual and collective actions designed
      to identify and address issues of public
      concern.“*


    * Wikipedia
Responsibility
Responsibility
   Questions:
    ◦   How do they identify and address the issues?
    ◦   Who is responsible?
    ◦   What is acceptable?
    ◦   How to respond?
    ◦   What services should be provided?
    ◦   How do they communicate?
    ◦   What should be communicated?
Government
e-Government



Portals provide a                            Electronic forms
                       e-Commerce allows
central location for                         automate online
                       citizens to pay for
accessing                                    application
                       services online
government                                   processing for
information and                              licenses, permits,
services                                     service requests,
                                             etc.
The Landscape
   Issues
    ◦ Budget & staffing constraints
    ◦ Requirement to do more with less
    ◦ Public expectations for speed, access,
      transparency
    ◦ Regional –not just local –problems &
      opportunities
The Result
   State and local governments are searching for
    more cost-and resource-efficient approaches to
    meet service demands.
    ◦ Traditional Regional Planning (transportation, air
      quality)
    ◦ Creating Regional PPP
    ◦ Creating Regional Joint Power Authorities (JPA)
    ◦ Sharing IT Infrastructure
    ◦ Shared Software Applications
    ◦ Sharing Staffing Resources
    ◦ Many Examples are emerging
Government Challenges
   Lack of Automation
   Opaque Processes
   Inefficient IT Infrastructure
   Lack of Resources
Technology Challenges Paving The
Way
   Offering government services
    24/7
   New regional enterprise
    models are needed
   Agencies must reconsider
    new IT approaches
   New coalitions of IT leaders
    are emerging that simplify IT
   The resulting next generation
    of enterprise IT must save
    money, save time and save
    energy
Cloud Computing: An Approach to
Enterprise Solutions
Cloud Architecture
Why The Cloud
                 Flexibility
                 Scalability (dynamic
                  provisioning)
                 Multi-user Accessibility
                 Resource Efficiency
                 Control
                 Public Cloud vs. Private
                  Cloud
The Pillars of Cloud Systems
 Productivity
 Efficiency
 Data Integrity
EXAMPLES
Enterprise System Solutions
 Financial
 Asset Management
 Land Management
 Billing
 Appraisal
 Building
 Etc.
Open311




Open311 is a form of technology that provides open channels of communication
for issues that concern public space and public services. Primarily, Open311 refers
to a standardized protocol for location-based collaborative issue-tracking. By
offering free web API access to an existing 311 service, Open311 is an evolution of
the phone-based 311 systems that many cities in North America offer.
San Francisco Open311 App
Greenville, NC 311 App
Citizen Access Mobile
Citizen Access Portals
Civic Engagement
Questions and Answers
Contact Information


      Anthony Palizzi
      President 4Momentum
      Phone:    303-378-0684
      Email:    a.palizzi@comcast.com

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2012 URISA Track, Civic Engagement and Success through the Cloud, Anthony Palizzi

  • 1. CIVIC ENGAGEMENT AND SUCCESS THROUGH THE CLOUD Anthony Palizzi GIS if the Rockies – 2012 September 21, 2012
  • 2. Agenda  Introduction  Responsibility  Government  The Cloud – Why?  Examples  Question and Answers
  • 3. Civic Engagement  Definition: ◦ "Individual and collective actions designed to identify and address issues of public concern.“* * Wikipedia
  • 5. Responsibility  Questions: ◦ How do they identify and address the issues? ◦ Who is responsible? ◦ What is acceptable? ◦ How to respond? ◦ What services should be provided? ◦ How do they communicate? ◦ What should be communicated?
  • 7. e-Government Portals provide a Electronic forms e-Commerce allows central location for automate online citizens to pay for accessing application services online government processing for information and licenses, permits, services service requests, etc.
  • 8. The Landscape  Issues ◦ Budget & staffing constraints ◦ Requirement to do more with less ◦ Public expectations for speed, access, transparency ◦ Regional –not just local –problems & opportunities
  • 9. The Result  State and local governments are searching for more cost-and resource-efficient approaches to meet service demands. ◦ Traditional Regional Planning (transportation, air quality) ◦ Creating Regional PPP ◦ Creating Regional Joint Power Authorities (JPA) ◦ Sharing IT Infrastructure ◦ Shared Software Applications ◦ Sharing Staffing Resources ◦ Many Examples are emerging
  • 10. Government Challenges  Lack of Automation  Opaque Processes  Inefficient IT Infrastructure  Lack of Resources
  • 11. Technology Challenges Paving The Way  Offering government services 24/7  New regional enterprise models are needed  Agencies must reconsider new IT approaches  New coalitions of IT leaders are emerging that simplify IT  The resulting next generation of enterprise IT must save money, save time and save energy
  • 12. Cloud Computing: An Approach to Enterprise Solutions
  • 14. Why The Cloud  Flexibility  Scalability (dynamic provisioning)  Multi-user Accessibility  Resource Efficiency  Control  Public Cloud vs. Private Cloud
  • 15. The Pillars of Cloud Systems  Productivity  Efficiency  Data Integrity
  • 17. Enterprise System Solutions  Financial  Asset Management  Land Management  Billing  Appraisal  Building  Etc.
  • 18. Open311 Open311 is a form of technology that provides open channels of communication for issues that concern public space and public services. Primarily, Open311 refers to a standardized protocol for location-based collaborative issue-tracking. By offering free web API access to an existing 311 service, Open311 is an evolution of the phone-based 311 systems that many cities in North America offer.
  • 25. Contact Information Anthony Palizzi President 4Momentum Phone: 303-378-0684 Email: a.palizzi@comcast.com