SlideShare ist ein Scribd-Unternehmen logo
1 von 28
Downloaden Sie, um offline zu lesen
Intentional culture: How to
build a strong work culture
Clare Coonan
Five Degrees Consulting
10/14/10
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
What you get today
• What is corporate culture
• What differentiates a strong culture from a
weak culture
• 8 practices for building an engaged culture
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Culture
“The way things get done
around here.”
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Talk = Walk
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
My Values Exercise
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
What do you do daily or weekly to
express this value?
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Jack Welch on business
Employee Engagement
Customer
Satisfaction
Free
Cash Flow
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Engaged vs. disengaged
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Finding your people
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Culture of Engagement
8 Practices of Universal Valuing
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Your #1 Job
Help Other Succeed
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Communicate: “You Matter”
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Honor the Absent
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
2 out of 3 Rule
• Say something negative
• Say someone’s name (identify the
person)
• Someone else can hear
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Tornadoes at Work
Avoid
Walk Away
Change the topic
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
See The Problem,
Own The Problem
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Rank Your Team
• 8-10 = do this most of the time
• 6-7 = do this often
• 4-5 = do this some of the time
• 1-3 = do this rarely
job #1 = help others succeed
communicate “you matter”
honor the absent
see the problem, own the problem
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Autonomous Culture vs.
Compliance Culture
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Transparent Communication
I trust you!
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Information is not a Thing
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Information is Organic
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Inclusive Decision Making
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Creative Space
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Seek and Give Routine Feedback
2008 World Series
Performance
5 games
21 at Bats
3 runs scored
6 hits
1 double
3 home runs
6 runs batted in (rbi)
3 base on balls (walk)
9 strike outs
.286 batting average
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Model
the Way
Integrity
Know Yourself
Seek Feedback
Actions
Alignment
Wisdom
Humility
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Rank Your Team
• 8-10 = do this most of the time
• 6-7 = do this often
• 4-5 = do this some of the time
• 1-3 = do this rarely
transparent communication
inclusive decision making
creative space
seek and give feedback
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Thank you
Questions?
Clare Coonan
clare@fivedeg.com
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Thank you to our speaker

Weitere ähnliche Inhalte

Ähnlich wie Creating 'Intentional Culture in the Workplace’

Vistage Value Presentation
Vistage Value PresentationVistage Value Presentation
Vistage Value Presentation
billgriswold
 
Vistage 2011 Presentation
Vistage 2011 PresentationVistage 2011 Presentation
Vistage 2011 Presentation
kateluft
 
Vistage 2011 Presentation
Vistage 2011 PresentationVistage 2011 Presentation
Vistage 2011 Presentation
Raina Kropp
 

Ähnlich wie Creating 'Intentional Culture in the Workplace’ (20)

Working in a Nonprofit
Working in a NonprofitWorking in a Nonprofit
Working in a Nonprofit
 
Vistage Value Presentation
Vistage Value PresentationVistage Value Presentation
Vistage Value Presentation
 
Vistage CEO Mentoring
Vistage CEO MentoringVistage CEO Mentoring
Vistage CEO Mentoring
 
Vistage CEO Coaching
Vistage CEO CoachingVistage CEO Coaching
Vistage CEO Coaching
 
What Vistage can do for you
What Vistage can do for youWhat Vistage can do for you
What Vistage can do for you
 
Slide Share Presentation About The Vistage Experience
Slide Share Presentation About The Vistage ExperienceSlide Share Presentation About The Vistage Experience
Slide Share Presentation About The Vistage Experience
 
Change Community of Practice Webinar: Cosmetic Change vs Culture Change
Change Community of Practice Webinar: Cosmetic Change vs Culture ChangeChange Community of Practice Webinar: Cosmetic Change vs Culture Change
Change Community of Practice Webinar: Cosmetic Change vs Culture Change
 
Closing the Gender Gap
Closing the Gender GapClosing the Gender Gap
Closing the Gender Gap
 
The business of interventions
The business of interventionsThe business of interventions
The business of interventions
 
Build a Better Team: Overcoming the 5 Inevitable Dysfunctions - Bob Corcoran ...
Build a Better Team: Overcoming the 5 Inevitable Dysfunctions - Bob Corcoran ...Build a Better Team: Overcoming the 5 Inevitable Dysfunctions - Bob Corcoran ...
Build a Better Team: Overcoming the 5 Inevitable Dysfunctions - Bob Corcoran ...
 
Test your Unconscious Bias
Test your Unconscious BiasTest your Unconscious Bias
Test your Unconscious Bias
 
Vistage 2011 Presentation
Vistage 2011 PresentationVistage 2011 Presentation
Vistage 2011 Presentation
 
Vistage 2011 Presentation
Vistage 2011 PresentationVistage 2011 Presentation
Vistage 2011 Presentation
 
Discovering the U in YOU
Discovering the U in YOUDiscovering the U in YOU
Discovering the U in YOU
 
Searchial marketing ce lecture seco
Searchial marketing ce lecture   secoSearchial marketing ce lecture   seco
Searchial marketing ce lecture seco
 
Agt nitan juntos-nitan revueltos
Agt nitan juntos-nitan revueltosAgt nitan juntos-nitan revueltos
Agt nitan juntos-nitan revueltos
 
How Companies can Effectively Work with Open Source Communities
How Companies can Effectively Work with Open Source CommunitiesHow Companies can Effectively Work with Open Source Communities
How Companies can Effectively Work with Open Source Communities
 
Simple ways to bring the startup culture back to your firm
Simple ways to bring the startup culture back to your firmSimple ways to bring the startup culture back to your firm
Simple ways to bring the startup culture back to your firm
 
Communicating in charity coalitions – forming the right partnerships | Boost ...
Communicating in charity coalitions – forming the right partnerships | Boost ...Communicating in charity coalitions – forming the right partnerships | Boost ...
Communicating in charity coalitions – forming the right partnerships | Boost ...
 
Agt nitan juntos nitan revueltos
Agt nitan juntos nitan revueltosAgt nitan juntos nitan revueltos
Agt nitan juntos nitan revueltos
 

Mehr von G&A Partners

Mehr von G&A Partners (20)

G&A Partners Webinar: Legal Pitfalls to Avoid During the Hiring Process
G&A Partners Webinar: Legal Pitfalls to Avoid During the Hiring ProcessG&A Partners Webinar: Legal Pitfalls to Avoid During the Hiring Process
G&A Partners Webinar: Legal Pitfalls to Avoid During the Hiring Process
 
What's Going on in Labor and Employment Law: 2016 and Beyond
What's Going on in Labor and Employment Law: 2016 and BeyondWhat's Going on in Labor and Employment Law: 2016 and Beyond
What's Going on in Labor and Employment Law: 2016 and Beyond
 
How to Respond to Active Shooter Incidents in the Workplace
How to Respond to Active Shooter Incidents in the Workplace How to Respond to Active Shooter Incidents in the Workplace
How to Respond to Active Shooter Incidents in the Workplace
 
Helping Employees Find a Work-Life Balance
Helping Employees Find a Work-Life BalanceHelping Employees Find a Work-Life Balance
Helping Employees Find a Work-Life Balance
 
G&A Webinar: Religion in the Workplace: January 2016
G&A Webinar: Religion in the Workplace: January 2016 G&A Webinar: Religion in the Workplace: January 2016
G&A Webinar: Religion in the Workplace: January 2016
 
Fundamentals of FMLA
Fundamentals of FMLAFundamentals of FMLA
Fundamentals of FMLA
 
Breaking Burnout: Understanding & Preventing Employee Burnout
Breaking Burnout: Understanding & Preventing Employee BurnoutBreaking Burnout: Understanding & Preventing Employee Burnout
Breaking Burnout: Understanding & Preventing Employee Burnout
 
Preparing For The Affordable Care Act In 2016
Preparing For The Affordable Care Act In 2016Preparing For The Affordable Care Act In 2016
Preparing For The Affordable Care Act In 2016
 
Setting & Discussing Performance Goals
Setting & Discussing Performance GoalsSetting & Discussing Performance Goals
Setting & Discussing Performance Goals
 
Best Practices When Issuing Discipline and Terminations
Best Practices When Issuing Discipline and TerminationsBest Practices When Issuing Discipline and Terminations
Best Practices When Issuing Discipline and Terminations
 
Building an effective safety culture edits
Building an effective safety culture editsBuilding an effective safety culture edits
Building an effective safety culture edits
 
Performance Appraisals Webinar
Performance Appraisals WebinarPerformance Appraisals Webinar
Performance Appraisals Webinar
 
Recruitment Process Outsourcing Webinar
Recruitment Process Outsourcing WebinarRecruitment Process Outsourcing Webinar
Recruitment Process Outsourcing Webinar
 
Labor and Employment Law 2015
Labor and Employment Law 2015Labor and Employment Law 2015
Labor and Employment Law 2015
 
G&A Partners Webinar - Respect in the workplace
G&A Partners Webinar - Respect in the workplaceG&A Partners Webinar - Respect in the workplace
G&A Partners Webinar - Respect in the workplace
 
Professional Employer Organizations: Keeping Turnover Low and Survival High
Professional Employer Organizations: Keeping Turnover Low and Survival HighProfessional Employer Organizations: Keeping Turnover Low and Survival High
Professional Employer Organizations: Keeping Turnover Low and Survival High
 
Feb 2015 ppaca webinar seth perretta
Feb 2015 ppaca webinar seth perrettaFeb 2015 ppaca webinar seth perretta
Feb 2015 ppaca webinar seth perretta
 
Avoiding Unwanted Scrutiny Against Unemployment Insurance Laws
Avoiding Unwanted Scrutiny Against Unemployment Insurance LawsAvoiding Unwanted Scrutiny Against Unemployment Insurance Laws
Avoiding Unwanted Scrutiny Against Unemployment Insurance Laws
 
Hr audit presentation dec 2014 jll
Hr audit presentation dec 2014 jllHr audit presentation dec 2014 jll
Hr audit presentation dec 2014 jll
 
Whitepaper: HR Pros & PEOs
Whitepaper: HR Pros & PEOsWhitepaper: HR Pros & PEOs
Whitepaper: HR Pros & PEOs
 

Kürzlich hochgeladen

Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
daisycvs
 
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai KuwaitThe Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
daisycvs
 
!~+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUD...
!~+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUD...!~+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUD...
!~+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUD...
DUBAI (+971)581248768 BUY ABORTION PILLS IN ABU dhabi...Qatar
 
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pillsMifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Abortion pills in Kuwait Cytotec pills in Kuwait
 
Mckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for ViewingMckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for Viewing
Nauman Safdar
 

Kürzlich hochgeladen (20)

Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration PresentationUneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentation
 
Cracking the 'Career Pathing' Slideshare
Cracking the 'Career Pathing' SlideshareCracking the 'Career Pathing' Slideshare
Cracking the 'Career Pathing' Slideshare
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
 
Falcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investors
 
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai KuwaitThe Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
 
joint cost.pptx COST ACCOUNTING Sixteenth Edition ...
joint cost.pptx  COST ACCOUNTING  Sixteenth Edition                          ...joint cost.pptx  COST ACCOUNTING  Sixteenth Edition                          ...
joint cost.pptx COST ACCOUNTING Sixteenth Edition ...
 
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAIGetting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
 
!~+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUD...
!~+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUD...!~+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUD...
!~+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUD...
 
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pillsMifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
 
Rice Manufacturers in India | Shree Krishna Exports
Rice Manufacturers in India | Shree Krishna ExportsRice Manufacturers in India | Shree Krishna Exports
Rice Manufacturers in India | Shree Krishna Exports
 
BeMetals Investor Presentation_May 3, 2024.pdf
BeMetals Investor Presentation_May 3, 2024.pdfBeMetals Investor Presentation_May 3, 2024.pdf
BeMetals Investor Presentation_May 3, 2024.pdf
 
Buy gmail accounts.pdf buy Old Gmail Accounts
Buy gmail accounts.pdf buy Old Gmail AccountsBuy gmail accounts.pdf buy Old Gmail Accounts
Buy gmail accounts.pdf buy Old Gmail Accounts
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business Growth
 
Mckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for ViewingMckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for Viewing
 
Falcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business PotentialFalcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business Potential
 
Falcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to ProsperityFalcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to Prosperity
 
Cannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 UpdatedCannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 Updated
 
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
 
CROSS CULTURAL NEGOTIATION BY PANMISEM NS
CROSS CULTURAL NEGOTIATION BY PANMISEM NSCROSS CULTURAL NEGOTIATION BY PANMISEM NS
CROSS CULTURAL NEGOTIATION BY PANMISEM NS
 

Creating 'Intentional Culture in the Workplace’

  • 1. Intentional culture: How to build a strong work culture Clare Coonan Five Degrees Consulting 10/14/10
  • 2. Copyright ©2010 by Five Degrees Consulting. All rights reserved. What you get today • What is corporate culture • What differentiates a strong culture from a weak culture • 8 practices for building an engaged culture
  • 3. Copyright ©2010 by Five Degrees Consulting. All rights reserved. Culture “The way things get done around here.”
  • 4. Copyright ©2010 by Five Degrees Consulting. All rights reserved. Talk = Walk
  • 5. Copyright ©2010 by Five Degrees Consulting. All rights reserved. My Values Exercise
  • 6. Copyright ©2010 by Five Degrees Consulting. All rights reserved. What do you do daily or weekly to express this value?
  • 7. Copyright ©2010 by Five Degrees Consulting. All rights reserved. Jack Welch on business Employee Engagement Customer Satisfaction Free Cash Flow
  • 8. Copyright ©2010 by Five Degrees Consulting. All rights reserved. Engaged vs. disengaged
  • 9. Copyright ©2010 by Five Degrees Consulting. All rights reserved. Finding your people
  • 10. Copyright ©2010 by Five Degrees Consulting. All rights reserved. Culture of Engagement 8 Practices of Universal Valuing
  • 11. Copyright ©2010 by Five Degrees Consulting. All rights reserved. Your #1 Job Help Other Succeed
  • 12. Copyright ©2010 by Five Degrees Consulting. All rights reserved. Communicate: “You Matter”
  • 13. Copyright ©2010 by Five Degrees Consulting. All rights reserved. Honor the Absent
  • 14. Copyright ©2010 by Five Degrees Consulting. All rights reserved. 2 out of 3 Rule • Say something negative • Say someone’s name (identify the person) • Someone else can hear
  • 15. Copyright ©2010 by Five Degrees Consulting. All rights reserved. Tornadoes at Work Avoid Walk Away Change the topic
  • 16. Copyright ©2010 by Five Degrees Consulting. All rights reserved. See The Problem, Own The Problem
  • 17. Copyright ©2010 by Five Degrees Consulting. All rights reserved. Rank Your Team • 8-10 = do this most of the time • 6-7 = do this often • 4-5 = do this some of the time • 1-3 = do this rarely job #1 = help others succeed communicate “you matter” honor the absent see the problem, own the problem
  • 18. Copyright ©2010 by Five Degrees Consulting. All rights reserved. Autonomous Culture vs. Compliance Culture
  • 19. Copyright ©2010 by Five Degrees Consulting. All rights reserved. Transparent Communication I trust you!
  • 20. Copyright ©2010 by Five Degrees Consulting. All rights reserved. Information is not a Thing
  • 21. Copyright ©2010 by Five Degrees Consulting. All rights reserved. Information is Organic
  • 22. Copyright ©2010 by Five Degrees Consulting. All rights reserved. Inclusive Decision Making
  • 23. Copyright ©2010 by Five Degrees Consulting. All rights reserved. Creative Space
  • 24. Copyright ©2010 by Five Degrees Consulting. All rights reserved. Seek and Give Routine Feedback 2008 World Series Performance 5 games 21 at Bats 3 runs scored 6 hits 1 double 3 home runs 6 runs batted in (rbi) 3 base on balls (walk) 9 strike outs .286 batting average
  • 25. Copyright ©2010 by Five Degrees Consulting. All rights reserved. Model the Way Integrity Know Yourself Seek Feedback Actions Alignment Wisdom Humility
  • 26. Copyright ©2010 by Five Degrees Consulting. All rights reserved. Rank Your Team • 8-10 = do this most of the time • 6-7 = do this often • 4-5 = do this some of the time • 1-3 = do this rarely transparent communication inclusive decision making creative space seek and give feedback
  • 27. Copyright ©2010 by Five Degrees Consulting. All rights reserved. Thank you Questions? Clare Coonan clare@fivedeg.com
  • 28. Copyright ©2010 by Five Degrees Consulting. All rights reserved. Thank you to our speaker