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Family Member Satisfaction Survey
1 June 2013
The goal of the National Guard Child and Youth Program is to provide timely, flexible and high-quality support services and
enrichment programs to geographically dispersed military-connectedyouth. In an effort to ensure successful delivery of
these services, we invite you to complete the following FamilyMemberSurvey. Please reflect back on your interactions and
experiences with the Child and Youth Program as well as Child and Youth Program Coordinators from 1 June 2012 to
present. Ratings you provide will be used to help us identify areas of strength as well as areas to target for further
improvement. Thank you for your time and service.
What do you see as overall strengths of the Child and Youth Program in your state/territory?
What do you see as areas needing targeted for improvement in your state/territory’s Child and Youth Program?
What impact has the Child and Youth Program had on your military youth(s)?
Demographic information:
State/Territory: _______________________________________________________________
Service Member Family Member Other
Service Component: ARNG ANG Other
Ages of Youth/Dependents (check all that apply): 0-5 6-12 13-18
Email Campaigns Briefing Flyer/Brochure Newsletter
Facebook Twitter State/Territory Website JSS Website
Other Please Explain: __________________________________________________________________
Family Member Satisfaction Survey
1 June 2013
The goal of the National Guard Child and Youth Program is to provide timely, flexible and high-quality support services and
enrichment programs to geographically dispersed military-connectedyouth. In an effort to ensure successful delivery of
these services, we invite you to complete the following FamilyMemberSurvey. Please reflect back on your interactions and
experiences with the Child and Youth Program as well as Child and Youth Program Coordinators from 1 June 2012 to
present. Ratings you provide will be used to help us identify areas of strength as well as areas to target for further
improvement. Thank you for your time and service.
Areas of Consideration: 1 2 3 4 5 N/A
The level of programming provided during
state/territory-level events for children and youth
The programming and support provided for children
and youth during Yellow Ribbon events (pre-
deployment, during deployment and reintegration)
The timeliness by which Child and Youth Coordinators
provide resources and information when contacted and
requested
The marketing of Child and Youth Programming
opportunities for involvement (i.e. Symposiums, Teen
Councils, Camps, Retreats, etc.)
The marketing of youth-related services available to
military-connected Families throughout the deployment
cycle
The level of communication between Child and Youth
Program Coordinators and families with deployed
Service Members
The degree of supervision provided during
state/territory sponsored events and activities by staff,
contractors and/or volunteers
The overall attention placed on ensuring the safety and
well-being of participating children and youth
The implementation of respectful and appropriate
behavior management techniques utilized during events
Professionalism of Child and Youth Program
Coordinators during events, briefings and trainings
Overall satisfaction with the Child and Youth Program in
your state/territory
Please rate your overall satisfaction in the following areas on a scale of 1-5. Designated point values are as follows:
1 = Not at all 2 = Somewhat Satisfied 3 = Indifferent 4 = Satisfied 5 = Very Satisfied N/A Not Applicable
Family Member Satisfaction Survey
1 June 2013
The goal of the National Guard Child and Youth Program is to provide timely, flexible and high-quality support services and
enrichment programs to geographically dispersed military-connectedyouth. In an effort to ensure successful delivery of
these services, we invite you to complete the following FamilyMemberSurvey. Please reflect back on your interactions and
experiences with the Child and Youth Program as well as Child and Youth Program Coordinators from 1 June 2012 to
present. Ratings you provide will be used to help us identify areas of strength as well as areas to target for further
improvement. Thank you for your time and service.
Areas of Consideration: 1 2 3 4 N/A
Child and youth programming and support
provided increased overall youth preparedness
when faced with deployment and/or lengthy
separations
Youth-related resources and support provided
improved overall readiness to manage the challenges
and emotions associated with deployment/lengthy
separation from service member
Programming and activities provided by the Child and
Youth Program improved overall youth resilience and
ability to positively cope with change
Child and Youth Program services provided necessary
information and support for equipping youth with
positive stress management skills
Engagement in youth-related programming and
activities provided opportunities for greater leadership
development
Child and Youth Program services and support equipped
youth with positive problem solving skills
Engagement in Child and Youth Program events
increased opportunities for positive youth networking
and relationship-building
Youth-related resource and referral inquiries resulted
in greater awareness of services available for military-
connected youth
Family Satisfaction Surveys developed and distributed by Cognitive Professional Services Inc.
For each statement below, please rate the degree to which the Child and Youth Program services and support have
been helpful to your family.. Designated point values are as follows:
1 = Not Helpful 2 = Somewhat Helpful 3 = Helpful 4 = Very Helpful N/A Not Applicable

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GA National Guard Child & Youth Program Family Member Satisfaction Survey

  • 1. Family Member Satisfaction Survey 1 June 2013 The goal of the National Guard Child and Youth Program is to provide timely, flexible and high-quality support services and enrichment programs to geographically dispersed military-connectedyouth. In an effort to ensure successful delivery of these services, we invite you to complete the following FamilyMemberSurvey. Please reflect back on your interactions and experiences with the Child and Youth Program as well as Child and Youth Program Coordinators from 1 June 2012 to present. Ratings you provide will be used to help us identify areas of strength as well as areas to target for further improvement. Thank you for your time and service. What do you see as overall strengths of the Child and Youth Program in your state/territory? What do you see as areas needing targeted for improvement in your state/territory’s Child and Youth Program? What impact has the Child and Youth Program had on your military youth(s)? Demographic information: State/Territory: _______________________________________________________________ Service Member Family Member Other Service Component: ARNG ANG Other Ages of Youth/Dependents (check all that apply): 0-5 6-12 13-18 Email Campaigns Briefing Flyer/Brochure Newsletter Facebook Twitter State/Territory Website JSS Website Other Please Explain: __________________________________________________________________
  • 2. Family Member Satisfaction Survey 1 June 2013 The goal of the National Guard Child and Youth Program is to provide timely, flexible and high-quality support services and enrichment programs to geographically dispersed military-connectedyouth. In an effort to ensure successful delivery of these services, we invite you to complete the following FamilyMemberSurvey. Please reflect back on your interactions and experiences with the Child and Youth Program as well as Child and Youth Program Coordinators from 1 June 2012 to present. Ratings you provide will be used to help us identify areas of strength as well as areas to target for further improvement. Thank you for your time and service. Areas of Consideration: 1 2 3 4 5 N/A The level of programming provided during state/territory-level events for children and youth The programming and support provided for children and youth during Yellow Ribbon events (pre- deployment, during deployment and reintegration) The timeliness by which Child and Youth Coordinators provide resources and information when contacted and requested The marketing of Child and Youth Programming opportunities for involvement (i.e. Symposiums, Teen Councils, Camps, Retreats, etc.) The marketing of youth-related services available to military-connected Families throughout the deployment cycle The level of communication between Child and Youth Program Coordinators and families with deployed Service Members The degree of supervision provided during state/territory sponsored events and activities by staff, contractors and/or volunteers The overall attention placed on ensuring the safety and well-being of participating children and youth The implementation of respectful and appropriate behavior management techniques utilized during events Professionalism of Child and Youth Program Coordinators during events, briefings and trainings Overall satisfaction with the Child and Youth Program in your state/territory Please rate your overall satisfaction in the following areas on a scale of 1-5. Designated point values are as follows: 1 = Not at all 2 = Somewhat Satisfied 3 = Indifferent 4 = Satisfied 5 = Very Satisfied N/A Not Applicable
  • 3. Family Member Satisfaction Survey 1 June 2013 The goal of the National Guard Child and Youth Program is to provide timely, flexible and high-quality support services and enrichment programs to geographically dispersed military-connectedyouth. In an effort to ensure successful delivery of these services, we invite you to complete the following FamilyMemberSurvey. Please reflect back on your interactions and experiences with the Child and Youth Program as well as Child and Youth Program Coordinators from 1 June 2012 to present. Ratings you provide will be used to help us identify areas of strength as well as areas to target for further improvement. Thank you for your time and service. Areas of Consideration: 1 2 3 4 N/A Child and youth programming and support provided increased overall youth preparedness when faced with deployment and/or lengthy separations Youth-related resources and support provided improved overall readiness to manage the challenges and emotions associated with deployment/lengthy separation from service member Programming and activities provided by the Child and Youth Program improved overall youth resilience and ability to positively cope with change Child and Youth Program services provided necessary information and support for equipping youth with positive stress management skills Engagement in youth-related programming and activities provided opportunities for greater leadership development Child and Youth Program services and support equipped youth with positive problem solving skills Engagement in Child and Youth Program events increased opportunities for positive youth networking and relationship-building Youth-related resource and referral inquiries resulted in greater awareness of services available for military- connected youth Family Satisfaction Surveys developed and distributed by Cognitive Professional Services Inc. For each statement below, please rate the degree to which the Child and Youth Program services and support have been helpful to your family.. Designated point values are as follows: 1 = Not Helpful 2 = Somewhat Helpful 3 = Helpful 4 = Very Helpful N/A Not Applicable