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Managing the Business of IT




                              Introduction to CMI
                   “Contributing to the Success of IT for 20 Years”


                              Presenter: Frank Ungarten



                                  ©2011 Configuration Management, Inc. (CMI). All Rights Reserved.
Agenda
•   CMI Overview
    – Enterprise solutions

    – CMI’s specialty skills

    – Staffing solutions

•   Saving solutions and value-adds
    – Delivered service-based pricing

    – Consumption-based pricing

•   Potential alignments

•   Diverse supplier verification

•   Next steps



                               ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
CMI Overview
Our Focus:
• 20 years in business
• IT Consulting, Managed Services
• Talent Management & Staffing

Our Core Areas of Expertise:
• Enterprise SW Configuration Management
• Full Application Lifecycle Management
  (inception to deployment)
• Quality Software Development
• People Alignment/Technology Process

Our Innovative Services & Approach:
• Consulting Services in the Cloud
     Pay for what you need
     Milestone pricing
• Management of vendor evaluations
                           ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
CMI’s Enterprise Solutions
Areas of ESCM Support
• Change Control
• Release Management
• Source Code Management
• Build Engineering
• Packaging and Deployment
• Environment Configuration

                                                                 Complete Positions
                                                                 • Managed services
                                                                 • Program management
                                                                 • Best Practices Advisor
                                                                 • Hosted (Cloud, Tools)
                                                                 • Staff augmentation
                                                                 • Training
                     ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
Process Compliant Frameworks

CMI has extensive knowledge and
best practices around improving
application development productivity
and effectiveness.

We accelerate organizational maturity
at all levels, with proven techniques
that focus on improving the quality
speed and cost of software
development.




                      ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
ESCM Consulting Cloud Services




 •   Pay based on demand                                    • Transparency
 •   Pay based on delivery                                  • Best practices
 •   Quicker time to market                                 • Software & tool agnostic
 •   24/7 operations


                      ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
Staffing Services

•   CMI’s staffing division recruits for both permanent and contingent IT labor

•   Our recruiters average 14 years of experience

•   Solid database of contacts built over two decades

•   We recruit for a wide breadth of technical skills and all-levels of experience

•   Our candidates usually have a strong understanding of SDLC & IT development




                              ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
Internship Cooperative Program
                            • Cooperatively managed resource

                            • Flexible/scalable models

                            • Value-addition with strong ROI
                                     – High retention rates
                                     – Short-term value
                                     – Long-term value

                            • Strong business case for
                              promoting goodwill

              ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
CMI Valued Customers




             ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
Differentiators of our Services
CMI is the thought-leader on Enterprise Software Configuration Management
    • 20 Years of Enterprise Software Configuration Management
    • Proven Configuration Management best practices
    • Tool agnostic service provider

Experience managing the shift from a time and material staffing approach to a
functioning supplier-managed service
    • Flexible staff augmentation solutions for building permanent & consulting teams
    • Human capital management program
         •   Supplier-managed services/cooperative management
         •   Reduce the burden on your management
         •   Incur less risk
         •   Leverage innovative solutions

Pricing structure based on delivered services not time & materials
    •   Define service components that drive cost
    •   Direct the cost of services to the consumers of the service
Flexible consumption-based models
    •   Support changes in service demand
    •   Improved ROI through service optimization
    •   Drive improved quality and lower costs


                                 ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
Engagement: Cisco Systems
                                       CMI was engaged to help define a
                                      Configuration Management® (CM)
                                    environment for a new business unit by
                                  recommending a set of tools from numerous
                                               ones available.
      Cisco did not require our                                                                        CMI Assessed Cisco’s
         assistance with the                                                                           applicable corporate
       implementation of our                                                                          infrastructure (existing
     recommendations as all of                                                                      tools, scripts, etc.) and CM
       the tools were already                                                                       practices of other business
           operational at                                                                                       units.


     Collaborated with the                                                                              Cisco had an extensive
   major stakeholders within                                                                            infrastructure of tools
     the organization and                                                                               which were suitable for
   developed a formal set of                                                                          the implementation of the
   recommendations over a                                                                               new business units CM
    period of eight weeks.                                                                                   environment.




       This was a comprehensive Health
  Assessment® as it spanned the entire SDLC                                              CMI evaluated the existing
    including requirements, development,                                                      tools and make a
   testing, CM and production deployment.                                                    recommendation.

                                  ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
Engagement: General Motors

                                     Provided onsite support for
                                     Telelogic (IBM) CM/Synergy
                                       & Change/Synergy tools




                                                                                                     Provided onsite support
  Provided onsite support
                                                                                                     for in-house developed
    for PC Deployment
                                                                                                     Lotus Notes application
         Services.
                                                                                                             (VINCR)




                                                                                                Assisted in the design and
       Supported successful
                                                                                                 implementation of SCM
          audits to GM's
                                                                                                  Process, standardizing
        proprietary SDP-21
                                                                                                  this process across the
       standardized process
                                                                                                      entire software
              model.
                                                                                                       organization.

                              ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
Engagement: Authentidate
                                           CMI was engaged to automate
                                            the build process and release
                                                    mechanisms.




 CMI worked effectively with                                                                            CMI provided onsite support
 other teams on integration                                                                              and administration of CVS
     and release issues.                                                                                      Source Control.




      CMI provided developers                                                                        CMI performed daily builds
         with technical and                                                                            and produce Windows
     administrative support for                                                                       product installers using
     source code control issues.                                                                           InstallSheild.


                                   ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
Engagement: Digital Motorworks

                                              CMI conducted a Health
                                          Assessment® of the SCM process.




   CMI migrated and properly                                                                                Conducting the
     structured the existing                                                                            Implementation phase,
   codebase from CVS over to                                                                            involved translating the
           ClearCase                                                                                        high level SCMP.




                                                                                                      Configured ClearCase UCM, and
                                                                                                     identified the best UCM solution
                                                                                                     for client's needs utilizing stream
       Integrated ClearCase with                                                                            hierarchy, promotion
         ClearQuest for defect                                                                         methodology and composite
                tracking.                                                                                    baseline strategies.



                                   ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
Engagement: Digital Motorworks



                                 Created reports that provide
                                management with meaningful
                                   metrics on the software
                                development efforts, as well as
                               templates and work-aids for the
                                    Change Control Board.




                                                                      The stable and well-
                                                                   documented environment
            Lastly, CMI provided full-
                                                                   was finally transitioned to
                    time onsite
                                                                     the client in a Training
             ClearCase/ClearQuest
                                                                    Phase which ensures the
             support to manage the
                                                                       team sees the full
            day-to-day operations of
                                                                   productivity increases the
             the SCM environment.
                                                                     new process and tool
                                                                              allow.




                         ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
Engagements: Raydon Corporation




                                                                        CMI worked collaboratively
            Raydon Corporation, the                                     with over 30 Raydon
              leader in innovative                                      resources covering the
          simulation training products                                  following focus areas for both
          and solutions for the United                                  hardware and software:
             States Armed Services,                                     • Integrated Processes
          procured consulting services                                  • Configuration Management® Planning
          from CMI to perform on-site                                   • Configuration Change Management
          Assessment/Gap analysis of                                    • Configuration Identification
         current Raydon Configuration                                   • Configuration Control
                                                                        • Configuration Status Accounting
         Management® (CM) practices
                                                                        • Configuration Verification & Audit
              against industry best                                     • Configuration Corrective Action
                    practices.                                          • Configuration Release Management
                                                                          and Delivery




                           ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
Engagement: Pearson VUE

                                   Pearson VUE, the leading
                                 provider of global computer-
                               based testing solutions, engaged
                                   CMI to perform an onsite
                                Assessment/Gap analysis of its
                                 current CM practices against
                                    industry best practices.




         Disciplines assessed                                              CMI worked
         included:                                                  collaboratively with over
         •Release Management (RM)
         •Software Testing (QA)
                                                                         40 Pearson VUE
         •Configuration Management® (CM)                              resources to identify
         •Change Management (CH)                                    how the cross-functional
         •Software Development (SW)
         •Requirements Management (RQ)                               disciplines impact the
         •Program/Project Management (PM)                            Release Management
         •Automation (AM)
         •Vendor Integration (VM)
                                                                            discipline.




                        ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
Engagement: DST

                                 DST Communications was
                               considering the conversion of
                             their CM environment from PVCS
                              VersionManager to Subversion
                                   within the CollabNet’s
                              SourceForge (now TeamForge)
                                        Enterprise.




                                                                      DST engaged CMI to
            CMI provided specific
                                                                  perform a technical analysis
          recommendations for the
                                                                    of their environment to
         implementation of best in
                                                                  make recommendations for
        class branching and merging
                                                                  the conversion to ensure its
            using Subversion and
                                                                    success. DST had a very
        reengineering of their build
                                                                       complex software
                environment.
                                                                  development environment.




                      ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
Examples of Engagements: UBS


                                                                        • Phase I – collaborate with the initial
                                                                          software development group to integrate
                                                                          and optimize the planned version control
                                                                          and build environment defined as
         This Health Assessment®                                          Subversion, Maven and Nexus.
      focused on identifying the key                                    • Phase II – collaborate with the initial
     issues for implementation of a                                       software development group to extend
                                                                          the planned environment by integrating
       new infrastructure for a pilot                                     TeamForge and Hudson. Integrate and
       project. CMI is working with                                       optimize these tools with the Phase I
     UBS on the following consulting                                      build environment defined as
                                                                          Subversion, Maven and Nexus.
     and implementation support in
                                                                        • Phase IIII – collaborate with the initial
            a phased approach:                                            software development group to
                                                                          transition all of the supported
                                                                          applications into the new environment.
                                                                          Provide operational support to the
                                                                          development team once migrated to the
                                                                          new environment.




                           ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
Engagement: Alcatel-Lucent


                                 A long term customer of CMI is
                                  Alcatel-Lucent, where we have
                                 been providing support for their
                                      software configuration
                                    management for 11 years.




                                                                     CMI started at Alcatel-Lucent by
          Alcatel-Lucent was able to save                                     making specific
          $2M annually through the                                    recommendations to improve
          implementation of standards                                   their operation, helping to
          and automation by:                                                 implement those
                                                                     recommendations and evolving
          • Reducing the average                                         to currently provide the
            software component build                                    operational support for its
            time from 8 hours to 2 hours,                                CDMA Wireless Network
            and                                                          Solution (a very complex
          • Creation of a new CDMA                                       application with several
            Product Release from 5 days                               hundred software developers
            to 10 hours.                                              working concurrently across 5
                                                                               continents).




                       ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
Engagement: Capital One
                                     Providing support for Software
      The benefits of these      Configuration Management® for 9 years.
     recommendations were                                                                                CMI’s initial Health
  improved efficiency, reduced                                                                       Assessment® showed that
     cost, and higher quality                                                                          there was no standard
  through the implementation                                                                        process, procedures or tools
       of standards and the                                                                          supporting change control
   centralized management of                                                                         or software configuration
   software configuration and                                                                              management.
              control.
                                                                                                    Establishment of a processes,
                                                                                                   procedures and a management
    Reduction in the average                                                                         frameworks. Management &
   software build time from 2                                                                      Control of Entry/Exit criteria for
      hours to 15 minutes                                                                                 delivery of software.
          through the                                                                                  Management & Control of
       implementation of                                                                                Software Dependencies.
   standards and automation.                                                                           Automation to speed the
                                                                                                    software construction process
                                                                                                        and improve its quality.

                                                                                                      $2M annual savings in
          $3M annual savings resulting                                                             software licenses resulting
            from the optimization of                                                                from the standardization
          resources supporting release                                                             and optimization of change
           management and Software                                                                 control and version control
          Configuration Management®.                                                                          tools.
                                 ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
Engagement: Sony Electronics

                                            CMI first defined Sony’s CM
                                               Process for the set of
                                             activities defined by Sony
                                                     Electronics.



       Necessary training and                                                                           CMI installed and
       transfer of knowledge.                                                                        configured PVCS Version
                                                                                                    Manager and rolled out the
                                                                                                         new toolset into
                                                                                                           production.



         A large part of this
     engagement was providing
     automation through PVCS
        perl trigger scripts to
         improve efficiency
     between Remedy and PVCS
     Version Manager Interface.                                                                  CMI enhanced the tool
                                                                                              configuration through scripts
                                                                                                      and triggers.




                                  ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
Engagements: General Dynamics
                          Within the Area Air Defense Command program (AADC) within
                          General Dynamics Advance Information Systems (GDAIS) CMI
                           assessent and optimized the Configuration Management and
                              Data management (CMDM) organization. Conducted a
                          Configuration Management Current State Assessment in order
                             to identify a strategic direction for ongoing configuration
                                               management initiatives.


   Divided current ClearQuest
     database into separate
       databases based on                                                                                  CMI documented and
   functional team integration                                                                          version controlled each of
    as well as do field by field                                                                          the engineering teams
       evaluation in the CQ                                                                                     processes.
    database to delete unused
               fields




         CMI developed user
                                                                                                      CMI Implemented
             training and
                                                                                                     consistent branching
            documents for
                                                                                                       conventions for
       engineering teams that
                                                                                                     documents and good
        includes screen shots
                                                                                                       build practices.
           from the tools.
                                   ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
Why CMI?
 •   Executive alignment
 •   Proven solutions
 •   Access to CMI industry experts
 •   Robust enterprise recruiting engine
 •   Complete resource management
 •   Flexible usage model
 •   Flexible cost model
 •   Proven transition process
 •   Commitment to training
 •   Referenceable client-base
                        ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
The CMI Difference


       Partnership-based approach
       Commitment to delivery excellence, client
        satisfaction, and measurable results
       Demonstrated ability to provide insight and
        foresight to align technology with business
        goals and objectives
       Proven, experienced teams
       Flexibility and focused areas of expertise
       Industry Insight
       Manage Complexity
       Process Performance Improvement and
        Innovation




                    ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
Initiative Alignments
Excellence
• Global availability
• Seamless technology
• Best-of-breed teams
                                                                              Corp. Objectives
Transparency
• Streamlined methodology                                                    Business Strategy
• IT Integration
                                                                                    Critical
                                                                                  Capabilities
Financial Prudence
• Team consolidation (CoE)                                                   IT Delivery
• IT as an investment
                                                                 IT Delivery

                                                      IT Delivery
                        ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
Certifications

  • WBENC
  • MWBE




                 ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
Next Steps

 •   Potential alignments
 •   Current needs
 •   Current issues
 •   What makes a vendor stand out?
 •   Process for becoming an approved vendor




                 ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
Contacts

           Configuration Management, Inc.
                           111S. Main St.
                       North East, MD 21901
                         Tel: 732-450-1100
                        Fax: 732-441-2765
                       http://www.cmi.com



                          Frank Ungarten
            Mid-Atlantic Regional Sales Director
                Tel: 443-877-1064 Ext 136
                frank.ungarten@cmi.com




               ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
Thank You




                        Thank You!
    “Contributing to the Success of IT Initiatives For 20 Years”




                   ©2011 Configuration Management Inc. (CMI). All Rights Reserved.

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CMI Overview

  • 1. Managing the Business of IT Introduction to CMI “Contributing to the Success of IT for 20 Years” Presenter: Frank Ungarten ©2011 Configuration Management, Inc. (CMI). All Rights Reserved.
  • 2. Agenda • CMI Overview – Enterprise solutions – CMI’s specialty skills – Staffing solutions • Saving solutions and value-adds – Delivered service-based pricing – Consumption-based pricing • Potential alignments • Diverse supplier verification • Next steps ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 3. CMI Overview Our Focus: • 20 years in business • IT Consulting, Managed Services • Talent Management & Staffing Our Core Areas of Expertise: • Enterprise SW Configuration Management • Full Application Lifecycle Management (inception to deployment) • Quality Software Development • People Alignment/Technology Process Our Innovative Services & Approach: • Consulting Services in the Cloud  Pay for what you need  Milestone pricing • Management of vendor evaluations ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 4. CMI’s Enterprise Solutions Areas of ESCM Support • Change Control • Release Management • Source Code Management • Build Engineering • Packaging and Deployment • Environment Configuration Complete Positions • Managed services • Program management • Best Practices Advisor • Hosted (Cloud, Tools) • Staff augmentation • Training ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 5. Process Compliant Frameworks CMI has extensive knowledge and best practices around improving application development productivity and effectiveness. We accelerate organizational maturity at all levels, with proven techniques that focus on improving the quality speed and cost of software development. ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 6. ESCM Consulting Cloud Services • Pay based on demand • Transparency • Pay based on delivery • Best practices • Quicker time to market • Software & tool agnostic • 24/7 operations ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 7. Staffing Services • CMI’s staffing division recruits for both permanent and contingent IT labor • Our recruiters average 14 years of experience • Solid database of contacts built over two decades • We recruit for a wide breadth of technical skills and all-levels of experience • Our candidates usually have a strong understanding of SDLC & IT development ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 8. Internship Cooperative Program • Cooperatively managed resource • Flexible/scalable models • Value-addition with strong ROI – High retention rates – Short-term value – Long-term value • Strong business case for promoting goodwill ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 9. CMI Valued Customers ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 10. Differentiators of our Services CMI is the thought-leader on Enterprise Software Configuration Management • 20 Years of Enterprise Software Configuration Management • Proven Configuration Management best practices • Tool agnostic service provider Experience managing the shift from a time and material staffing approach to a functioning supplier-managed service • Flexible staff augmentation solutions for building permanent & consulting teams • Human capital management program • Supplier-managed services/cooperative management • Reduce the burden on your management • Incur less risk • Leverage innovative solutions Pricing structure based on delivered services not time & materials • Define service components that drive cost • Direct the cost of services to the consumers of the service Flexible consumption-based models • Support changes in service demand • Improved ROI through service optimization • Drive improved quality and lower costs ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 11. Engagement: Cisco Systems CMI was engaged to help define a Configuration Management® (CM) environment for a new business unit by recommending a set of tools from numerous ones available. Cisco did not require our CMI Assessed Cisco’s assistance with the applicable corporate implementation of our infrastructure (existing recommendations as all of tools, scripts, etc.) and CM the tools were already practices of other business operational at units. Collaborated with the Cisco had an extensive major stakeholders within infrastructure of tools the organization and which were suitable for developed a formal set of the implementation of the recommendations over a new business units CM period of eight weeks. environment. This was a comprehensive Health Assessment® as it spanned the entire SDLC CMI evaluated the existing including requirements, development, tools and make a testing, CM and production deployment. recommendation. ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 12. Engagement: General Motors Provided onsite support for Telelogic (IBM) CM/Synergy & Change/Synergy tools Provided onsite support Provided onsite support for in-house developed for PC Deployment Lotus Notes application Services. (VINCR) Assisted in the design and Supported successful implementation of SCM audits to GM's Process, standardizing proprietary SDP-21 this process across the standardized process entire software model. organization. ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 13. Engagement: Authentidate CMI was engaged to automate the build process and release mechanisms. CMI worked effectively with CMI provided onsite support other teams on integration and administration of CVS and release issues. Source Control. CMI provided developers CMI performed daily builds with technical and and produce Windows administrative support for product installers using source code control issues. InstallSheild. ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 14. Engagement: Digital Motorworks CMI conducted a Health Assessment® of the SCM process. CMI migrated and properly Conducting the structured the existing Implementation phase, codebase from CVS over to involved translating the ClearCase high level SCMP. Configured ClearCase UCM, and identified the best UCM solution for client's needs utilizing stream Integrated ClearCase with hierarchy, promotion ClearQuest for defect methodology and composite tracking. baseline strategies. ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 15. Engagement: Digital Motorworks Created reports that provide management with meaningful metrics on the software development efforts, as well as templates and work-aids for the Change Control Board. The stable and well- documented environment Lastly, CMI provided full- was finally transitioned to time onsite the client in a Training ClearCase/ClearQuest Phase which ensures the support to manage the team sees the full day-to-day operations of productivity increases the the SCM environment. new process and tool allow. ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 16. Engagements: Raydon Corporation CMI worked collaboratively Raydon Corporation, the with over 30 Raydon leader in innovative resources covering the simulation training products following focus areas for both and solutions for the United hardware and software: States Armed Services, • Integrated Processes procured consulting services • Configuration Management® Planning from CMI to perform on-site • Configuration Change Management Assessment/Gap analysis of • Configuration Identification current Raydon Configuration • Configuration Control • Configuration Status Accounting Management® (CM) practices • Configuration Verification & Audit against industry best • Configuration Corrective Action practices. • Configuration Release Management and Delivery ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 17. Engagement: Pearson VUE Pearson VUE, the leading provider of global computer- based testing solutions, engaged CMI to perform an onsite Assessment/Gap analysis of its current CM practices against industry best practices. Disciplines assessed CMI worked included: collaboratively with over •Release Management (RM) •Software Testing (QA) 40 Pearson VUE •Configuration Management® (CM) resources to identify •Change Management (CH) how the cross-functional •Software Development (SW) •Requirements Management (RQ) disciplines impact the •Program/Project Management (PM) Release Management •Automation (AM) •Vendor Integration (VM) discipline. ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 18. Engagement: DST DST Communications was considering the conversion of their CM environment from PVCS VersionManager to Subversion within the CollabNet’s SourceForge (now TeamForge) Enterprise. DST engaged CMI to CMI provided specific perform a technical analysis recommendations for the of their environment to implementation of best in make recommendations for class branching and merging the conversion to ensure its using Subversion and success. DST had a very reengineering of their build complex software environment. development environment. ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 19. Examples of Engagements: UBS • Phase I – collaborate with the initial software development group to integrate and optimize the planned version control and build environment defined as This Health Assessment® Subversion, Maven and Nexus. focused on identifying the key • Phase II – collaborate with the initial issues for implementation of a software development group to extend the planned environment by integrating new infrastructure for a pilot TeamForge and Hudson. Integrate and project. CMI is working with optimize these tools with the Phase I UBS on the following consulting build environment defined as Subversion, Maven and Nexus. and implementation support in • Phase IIII – collaborate with the initial a phased approach: software development group to transition all of the supported applications into the new environment. Provide operational support to the development team once migrated to the new environment. ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 20. Engagement: Alcatel-Lucent A long term customer of CMI is Alcatel-Lucent, where we have been providing support for their software configuration management for 11 years. CMI started at Alcatel-Lucent by Alcatel-Lucent was able to save making specific $2M annually through the recommendations to improve implementation of standards their operation, helping to and automation by: implement those recommendations and evolving • Reducing the average to currently provide the software component build operational support for its time from 8 hours to 2 hours, CDMA Wireless Network and Solution (a very complex • Creation of a new CDMA application with several Product Release from 5 days hundred software developers to 10 hours. working concurrently across 5 continents). ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 21. Engagement: Capital One Providing support for Software The benefits of these Configuration Management® for 9 years. recommendations were CMI’s initial Health improved efficiency, reduced Assessment® showed that cost, and higher quality there was no standard through the implementation process, procedures or tools of standards and the supporting change control centralized management of or software configuration software configuration and management. control. Establishment of a processes, procedures and a management Reduction in the average frameworks. Management & software build time from 2 Control of Entry/Exit criteria for hours to 15 minutes delivery of software. through the Management & Control of implementation of Software Dependencies. standards and automation. Automation to speed the software construction process and improve its quality. $2M annual savings in $3M annual savings resulting software licenses resulting from the optimization of from the standardization resources supporting release and optimization of change management and Software control and version control Configuration Management®. tools. ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 22. Engagement: Sony Electronics CMI first defined Sony’s CM Process for the set of activities defined by Sony Electronics. Necessary training and CMI installed and transfer of knowledge. configured PVCS Version Manager and rolled out the new toolset into production. A large part of this engagement was providing automation through PVCS perl trigger scripts to improve efficiency between Remedy and PVCS Version Manager Interface. CMI enhanced the tool configuration through scripts and triggers. ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 23. Engagements: General Dynamics Within the Area Air Defense Command program (AADC) within General Dynamics Advance Information Systems (GDAIS) CMI assessent and optimized the Configuration Management and Data management (CMDM) organization. Conducted a Configuration Management Current State Assessment in order to identify a strategic direction for ongoing configuration management initiatives. Divided current ClearQuest database into separate databases based on CMI documented and functional team integration version controlled each of as well as do field by field the engineering teams evaluation in the CQ processes. database to delete unused fields CMI developed user CMI Implemented training and consistent branching documents for conventions for engineering teams that documents and good includes screen shots build practices. from the tools. ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 24. Why CMI? • Executive alignment • Proven solutions • Access to CMI industry experts • Robust enterprise recruiting engine • Complete resource management • Flexible usage model • Flexible cost model • Proven transition process • Commitment to training • Referenceable client-base ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 25. The CMI Difference Partnership-based approach Commitment to delivery excellence, client satisfaction, and measurable results Demonstrated ability to provide insight and foresight to align technology with business goals and objectives Proven, experienced teams Flexibility and focused areas of expertise Industry Insight Manage Complexity Process Performance Improvement and Innovation ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 26. Initiative Alignments Excellence • Global availability • Seamless technology • Best-of-breed teams Corp. Objectives Transparency • Streamlined methodology Business Strategy • IT Integration Critical Capabilities Financial Prudence • Team consolidation (CoE) IT Delivery • IT as an investment IT Delivery IT Delivery ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 27. Certifications • WBENC • MWBE ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 28. Next Steps • Potential alignments • Current needs • Current issues • What makes a vendor stand out? • Process for becoming an approved vendor ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 29. Contacts Configuration Management, Inc. 111S. Main St. North East, MD 21901 Tel: 732-450-1100 Fax: 732-441-2765 http://www.cmi.com Frank Ungarten Mid-Atlantic Regional Sales Director Tel: 443-877-1064 Ext 136 frank.ungarten@cmi.com ©2011 Configuration Management Inc. (CMI). All Rights Reserved.
  • 30. Thank You Thank You! “Contributing to the Success of IT Initiatives For 20 Years” ©2011 Configuration Management Inc. (CMI). All Rights Reserved.