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eInvoicing Public Meeting
Brussels, 19 June 2008



CEN WORKSHOP eInvoicing Phase 2
Taskgroup 4 Intermediary Report



          Friso de Jong, Chairman Task Group 4
           Adrian Mueller,Expert Task Group 4
Task Group 4:

Emerging technologies and
  business processes




       eInvoicing Public Meeting
        Brussels, 19 June 2008
                                   ©2005 CEN – all rights reserved
Task Group 4: The people


   Expert:     Adrian Mueller (Dr. Otto Mueller Consulting)
   Chair:      Friso de Jong (Platform ELFA)
   Members: Anders Grangard (GS 1 International), Hubert
   Hohenstein (TecCom GmbH), Wolfgang Eckert (Deutsche Post),
   Francis Berthomieu (Orange FT Group), Otto Mueller (Dr. Otto
   Mueller Consulting), Klaus Foerderer (GS1 Germany), Andrea
   Caccia (Innovery), Peter Potgieser (ABN Amro), Erwann Revolt
   (Orange FT Group)




                     eInvoicing Public Meeting
                      Brussels, 19 June 2008
                                                    ©2005 CEN – all rights reserved
Task Group 4: The main objectives


Main objectives are based on the CEN/ISSS Phase II business case:
(source:http://www.cen.eu/cenorm/businessdomains/businessdomains/isss/activity/einvoicing_2.asp)



     Implementation of compliant electronic invoice systems in using
     emerging technologies and business processes; this will include
     issues such as:
     - assessment of business processes, i.e. b-2-b trading platforms.


     Identification of new and emerging technologies with potential
     impact on electronic invoices and related business processes




                                     eInvoicing Public Meeting
                                      Brussels, 19 June 2008
                                                                                          ©2005 CEN – all rights reserved
The main objectives put in context




           eInvoicing Public Meeting
            Brussels, 19 June 2008
                                       ©2005 CEN – all rights reserved
Task Group 4: main objectives in context


1. The CEN/ISSS eInvoice Phase II business case:
   (source:http://www.cen.eu/cenorm/businessdomains/businessdomains/isss/activity/einvoicing_2.asp)



 ‘The objective (..) is to help to fill gaps in standardization [red:
    interoperability] for the use of electronic invoice processes, to
    identify the various practices in member states, to integrate the
    emerging technical and practical solutions into effective best
    practices, and to define and disseminate these best practices for
    e-invoices in close coordination and cooperation with private
    industry, solution providers and public administration.’




                                  eInvoicing Public Meeting
                                   Brussels, 19 June 2008
                                                                                        ©2005 CEN – all rights reserved
Task Group 4: main objectives in context


2. Commission decision setting up a Expert Group on eInvoicing:
   (source:ec.europa.eu/internal_market/payments/einvoicing/index_en.htm)

  ‘Its tasks should be to identify business requirements (4) and
    responsibilities for the execution of specific work, as well as to
    steer the creation — by the end of 2009 — of a European e-
    Invoicing Framework to establish a common conceptual structure
    to support the provision of e-Invoicing services in an open and
    interoperable manner across Europe.’


‘(4) eInvoicing business requirements represent the characteristics that eInvoice services should
     match in order to satisfy the stakeholders‘ business needs and goals, enabling the processes of
     the entire financial and supply chains. They are expressed in terms of high level process flows,
     eInvoice information and standard message structure.’




                                 eInvoicing Public Meeting
                                  Brussels, 19 June 2008
                                                                                  ©2005 CEN – all rights reserved
Task Group 4: main objectives in context


3. Objectives in the Europe i2010 statement:
   (source:http://www.cen.eu/cenorm/businessdomains/businessdomains/isss/activity/einvoicing_2.asp)



   ’In summary, to launch the i2010 agenda on raising investment in
   research and innovation the Commission will:[..]

   Define e-business policies aiming to remove technological,
   organizational and legal barriers to ICT adoption with a focus on
   SMEs.[..]

   The Commission will support these efforts using a limited set of high
   profile demonstrators to test technical, legal and organizational
   solutions.’

                                eInvoicing Public Meeting
                                 Brussels, 19 June 2008
                                                                                 ©2005 CEN – all rights reserved
Task Group 4: main objectives in context


Conclusions on the main objectives of Task Group 4 and its context:


   Both organizational and technical aspects
   Link with legal aspects on eInvoicing: fiscal and trade law
   compliance
   Creating results with spill over effect towards SEPA, EEIF, i2010
   Definitely synergy with other CEN/ISSS eInvoice Phase II task
   groups
   But also: careful not to enter into the domains of these task groups


                       eInvoicing Public Meeting
                        Brussels, 19 June 2008
                                                          ©2005 CEN – all rights reserved
Q: How is Task Group 4 to meet its
        main objectives?




           eInvoicing Public Meeting
            Brussels, 19 June 2008
                                       ©2005 CEN – all rights reserved
A: By focussing on expected
end results
  Recommendations to amend Phase I eInvoicing CWA‘s (15582,
  15576, ...)

  Document containing set of definitions on eInvoicing

  Document containing an implementation guideline for ‘compliant
  electronic invoice systems in using emerging technologies and
  business processes’

  Document containing possible recommendations for update of the
  VAT directive or national laws

                      eInvoicing Public Meeting
                       Brussels, 19 June 2008
                                                         ©2005 CEN – all rights reserved
The main objectives, context
and focus on end result demands
     for a ‘model/framework’


          eInvoicing Public Meeting
           Brussels, 19 June 2008
                                      ©2005 CEN – all rights reserved
Model or framework of Task Group 4




                  eInvoicing Public Meeting
                   Brussels, 19 June 2008
                                              ©2005 CEN – all rights reserved
Framework step 1: Definitions



   No standardised set of -technology neutral- definitions is available
   Such a set could on its own already create -at least: semantic-
   interoperability
   A set of definitions could be derived from legal, technical,
   organisational and common practice inputs:
       EU Directives
       Phase I CWA’s
       UN/CEFACT
       UBL, NES, XAF, XBRL, IDABC (EC programme) eProcurement
       But also: common usages and best practices

                        eInvoicing Public Meeting
                         Brussels, 19 June 2008
                                                           ©2005 CEN – all rights reserved
Framework step 2: Models


   Broadly defined and technology neutral definitions open the possibility that
   eInvoicing is performed using different model (and even combinations of
   them).
   Without being ‘wrong’ or ‘right’!
   Usage of eInvoicing could encompass models like:
       Seller direct (example: web-portal at seller‘s side)
       Buyer direct (example: selfbilling)
       Consolidator (example: ‘mywebportal’)
       Four corner (example: sender>bank>bank>receiver)
       Invoice processing (example: scanning and workflow)
       Direct processing (example: sending signed invoices using eMail)


                            eInvoicing Public Meeting
                             Brussels, 19 June 2008
                                                                   ©2005 CEN – all rights reserved
Framework step 3: Processes


   Broadly defined and technology neutral definitions and then the
   several models, give a glance at the processes on eInvoicing
   An additional set of processes needs to be added to those already
   identified in the Phase I CWA’s. Such as:
       Disputing
       Downloading
       Print
       Consenting
       Presenting
       Factoring
       And so on..
                       eInvoicing Public Meeting
                        Brussels, 19 June 2008
                                                        ©2005 CEN – all rights reserved
Framework step 4: Technology


   Technology enables processes enables models influences definitions
   Therefore several aspects of technology have an impact on the
   processes.
   But what the actual impact is, depends on the nature of this
   technology. Even better: on the layer where its manifests itself:
       Architecture (e.g. ebXML)
       Transmission (e.g. EDIINT AS2)
       Display (e.g. AJAX)
       ...


                                          And this is how it looks in the model>>

                             eInvoicing Public Meeting
                              Brussels, 19 June 2008
                                                                  ©2005 CEN – all rights reserved
Model or framework of Task Group 4




                  eInvoicing Public Meeting
                   Brussels, 19 June 2008
                                              ©2005 CEN – all rights reserved
Q: How does this framework
  relate to interoperability issues on
             eInvoicing*?

(*in the Phase II business case, Commission Decision, i2010 declaration, EU Directive)




                           eInvoicing Public Meeting
                            Brussels, 19 June 2008
                                                                           ©2005 CEN – all rights reserved
eInvoicing Public Meeting
 Brussels, 19 June 2008
                            ©2005 CEN – all rights reserved
Q: How does this framework
    relate to the expected end
               results?
(*in the Phase II business case, Commission Decision, i2010 declaration, EU Directive)




                     eInvoicing Public Meeting
                      Brussels, 19 June 2008
                                                                     ©2005 CEN – all rights reserved
eInvoicing Public Meeting
 Brussels, 19 June 2008
                            ©2005 CEN – all rights reserved
Why are we speaking of new
  business processes?


        eInvoicing Public Meeting
         Brussels, 19 June 2008
                                    ©2005 CEN – all rights reserved
Example Step 3: New business processes [1]




Simplified High Level view of a transaction:



   Offer        Order        Delivery        Invoice   Payment




                        eInvoicing Public Meeting
                         Brussels, 19 June 2008
                                                       ©2005 CEN – all rights reserved
Example Step 3: New business processes [2]




Traditional process:



    Offer       Order        Delivery        Invoice    Payment




                                         services of financial
                                         institutions involved


                        eInvoicing Public Meeting
                         Brussels, 19 June 2008
                                                        ©2005 CEN – all rights reserved
Example Step 3: New business processes [3]




Now becomes an automated process:



   Offer      Order         Delivery       Invoice    Payment




   Opportunity for new
   services and                        services of financial
   streamlining processes              institutions involved



                      eInvoicing Public Meeting
                       Brussels, 19 June 2008
                                                      ©2005 CEN – all rights reserved
Work done/ongoing - Overview:


  Preparatory/supportive
      Several matrices

      Inventory of technologies

  Review CWA 15582 “eInvoice Reference Model for EU VAT purposes
  specification”

  Review of CWA 15576 “Recommendation to allow coded identifiers as
  an alternative to the current unstructured clear text identifications”

  Best Practices Procedures to CWA 15576

  Collecting definitions on eInvoicing



                           eInvoicing Public Meeting
                            Brussels, 19 June 2008
                                                                  ©2005 CEN – all rights reserved
Work done/ongoing – Example & Synergies


  Review CWA 15582 showed that several basic terms in
  eInvoicing are not defined sharply. Even the term eInvoicing
  itself.

  Direct connection to the set of definitions



  Cooperation with TG1:
  Collected Definitions will be/are published on the eInvicing WIKI

  Ideal Tool for communication with the public


                        eInvoicing Public Meeting
                         Brussels, 19 June 2008
                                                         ©2005 CEN – all rights reserved
eInvoicing WIKI for definitions




                    eInvoicing Public Meeting
                     Brussels, 19 June 2008
                                                ©2005 CEN – all rights reserved
Thanks for the attention




      eInvoicing Public Meeting
       Brussels, 19 June 2008
                                  ©2005 CEN – all rights reserved

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CEN ISSS workshop e-invoicing A Mueller Tg4 Report 1.0[1]

  • 1. eInvoicing Public Meeting Brussels, 19 June 2008 CEN WORKSHOP eInvoicing Phase 2 Taskgroup 4 Intermediary Report Friso de Jong, Chairman Task Group 4 Adrian Mueller,Expert Task Group 4
  • 2. Task Group 4: Emerging technologies and business processes eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 3. Task Group 4: The people Expert: Adrian Mueller (Dr. Otto Mueller Consulting) Chair: Friso de Jong (Platform ELFA) Members: Anders Grangard (GS 1 International), Hubert Hohenstein (TecCom GmbH), Wolfgang Eckert (Deutsche Post), Francis Berthomieu (Orange FT Group), Otto Mueller (Dr. Otto Mueller Consulting), Klaus Foerderer (GS1 Germany), Andrea Caccia (Innovery), Peter Potgieser (ABN Amro), Erwann Revolt (Orange FT Group) eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 4. Task Group 4: The main objectives Main objectives are based on the CEN/ISSS Phase II business case: (source:http://www.cen.eu/cenorm/businessdomains/businessdomains/isss/activity/einvoicing_2.asp) Implementation of compliant electronic invoice systems in using emerging technologies and business processes; this will include issues such as: - assessment of business processes, i.e. b-2-b trading platforms. Identification of new and emerging technologies with potential impact on electronic invoices and related business processes eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 5. The main objectives put in context eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 6. Task Group 4: main objectives in context 1. The CEN/ISSS eInvoice Phase II business case: (source:http://www.cen.eu/cenorm/businessdomains/businessdomains/isss/activity/einvoicing_2.asp) ‘The objective (..) is to help to fill gaps in standardization [red: interoperability] for the use of electronic invoice processes, to identify the various practices in member states, to integrate the emerging technical and practical solutions into effective best practices, and to define and disseminate these best practices for e-invoices in close coordination and cooperation with private industry, solution providers and public administration.’ eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 7. Task Group 4: main objectives in context 2. Commission decision setting up a Expert Group on eInvoicing: (source:ec.europa.eu/internal_market/payments/einvoicing/index_en.htm) ‘Its tasks should be to identify business requirements (4) and responsibilities for the execution of specific work, as well as to steer the creation — by the end of 2009 — of a European e- Invoicing Framework to establish a common conceptual structure to support the provision of e-Invoicing services in an open and interoperable manner across Europe.’ ‘(4) eInvoicing business requirements represent the characteristics that eInvoice services should match in order to satisfy the stakeholders‘ business needs and goals, enabling the processes of the entire financial and supply chains. They are expressed in terms of high level process flows, eInvoice information and standard message structure.’ eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 8. Task Group 4: main objectives in context 3. Objectives in the Europe i2010 statement: (source:http://www.cen.eu/cenorm/businessdomains/businessdomains/isss/activity/einvoicing_2.asp) ’In summary, to launch the i2010 agenda on raising investment in research and innovation the Commission will:[..] Define e-business policies aiming to remove technological, organizational and legal barriers to ICT adoption with a focus on SMEs.[..] The Commission will support these efforts using a limited set of high profile demonstrators to test technical, legal and organizational solutions.’ eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 9. Task Group 4: main objectives in context Conclusions on the main objectives of Task Group 4 and its context: Both organizational and technical aspects Link with legal aspects on eInvoicing: fiscal and trade law compliance Creating results with spill over effect towards SEPA, EEIF, i2010 Definitely synergy with other CEN/ISSS eInvoice Phase II task groups But also: careful not to enter into the domains of these task groups eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 10. Q: How is Task Group 4 to meet its main objectives? eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 11. A: By focussing on expected end results Recommendations to amend Phase I eInvoicing CWA‘s (15582, 15576, ...) Document containing set of definitions on eInvoicing Document containing an implementation guideline for ‘compliant electronic invoice systems in using emerging technologies and business processes’ Document containing possible recommendations for update of the VAT directive or national laws eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 12. The main objectives, context and focus on end result demands for a ‘model/framework’ eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 13. Model or framework of Task Group 4 eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 14. Framework step 1: Definitions No standardised set of -technology neutral- definitions is available Such a set could on its own already create -at least: semantic- interoperability A set of definitions could be derived from legal, technical, organisational and common practice inputs: EU Directives Phase I CWA’s UN/CEFACT UBL, NES, XAF, XBRL, IDABC (EC programme) eProcurement But also: common usages and best practices eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 15. Framework step 2: Models Broadly defined and technology neutral definitions open the possibility that eInvoicing is performed using different model (and even combinations of them). Without being ‘wrong’ or ‘right’! Usage of eInvoicing could encompass models like: Seller direct (example: web-portal at seller‘s side) Buyer direct (example: selfbilling) Consolidator (example: ‘mywebportal’) Four corner (example: sender>bank>bank>receiver) Invoice processing (example: scanning and workflow) Direct processing (example: sending signed invoices using eMail) eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 16. Framework step 3: Processes Broadly defined and technology neutral definitions and then the several models, give a glance at the processes on eInvoicing An additional set of processes needs to be added to those already identified in the Phase I CWA’s. Such as: Disputing Downloading Print Consenting Presenting Factoring And so on.. eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 17. Framework step 4: Technology Technology enables processes enables models influences definitions Therefore several aspects of technology have an impact on the processes. But what the actual impact is, depends on the nature of this technology. Even better: on the layer where its manifests itself: Architecture (e.g. ebXML) Transmission (e.g. EDIINT AS2) Display (e.g. AJAX) ... And this is how it looks in the model>> eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 18. Model or framework of Task Group 4 eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 19. Q: How does this framework relate to interoperability issues on eInvoicing*? (*in the Phase II business case, Commission Decision, i2010 declaration, EU Directive) eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 20. eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 21. Q: How does this framework relate to the expected end results? (*in the Phase II business case, Commission Decision, i2010 declaration, EU Directive) eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 22. eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 23. Why are we speaking of new business processes? eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 24. Example Step 3: New business processes [1] Simplified High Level view of a transaction: Offer Order Delivery Invoice Payment eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 25. Example Step 3: New business processes [2] Traditional process: Offer Order Delivery Invoice Payment services of financial institutions involved eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 26. Example Step 3: New business processes [3] Now becomes an automated process: Offer Order Delivery Invoice Payment Opportunity for new services and services of financial streamlining processes institutions involved eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 27. Work done/ongoing - Overview: Preparatory/supportive Several matrices Inventory of technologies Review CWA 15582 “eInvoice Reference Model for EU VAT purposes specification” Review of CWA 15576 “Recommendation to allow coded identifiers as an alternative to the current unstructured clear text identifications” Best Practices Procedures to CWA 15576 Collecting definitions on eInvoicing eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 28. Work done/ongoing – Example & Synergies Review CWA 15582 showed that several basic terms in eInvoicing are not defined sharply. Even the term eInvoicing itself. Direct connection to the set of definitions Cooperation with TG1: Collected Definitions will be/are published on the eInvicing WIKI Ideal Tool for communication with the public eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 29. eInvoicing WIKI for definitions eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved
  • 30. Thanks for the attention eInvoicing Public Meeting Brussels, 19 June 2008 ©2005 CEN – all rights reserved