This document outlines 5 questions to ask staff to have productive conversations about projects or tasks: 1) What did you intend? 2) What happened? 3) What can you learn from it? 4) What should be done differently next time? 5) What should you do now? For each question, brief explanations are provided about gathering intentions, facts, opinions, lessons learned, how to improve for the future, and immediate next steps. The questions are meant to have a constructive discussion rather than fixate on mistakes.