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FRANKLIN YAO AMOATEY Phone: +1(651) 983-6747 Email: amoateyfranklin@yahoo.com
WORK EXPERIENCE
Synergy Health, Maple Grove, MN, USA (Current)
Operations Supervisor
 Process Improvement, cost cutting and general efficiency manager.
 Currently supervise 80 employees in 4 departments.
 Adept and versatile in ADP usage.
 Strong environmental, health and safety drive.
 Supervision and delivery of quality services and products.
 Lead work groups to develop and improve Quality Management System.
 Leading and building effective work teams and committees to increase plant performance and drive continuous
improvement initiatives.
 Taking ownership when resolving issues, involving and trusting others to support.
 Positively support teams and colleagues when they show the same initiative.
 Take personal responsibility for getting people involved in the business and giving them the power and skills they
need.
 Actively listen to others, encouraging open dialogue and reacting constructively.
Kraft Foods Group Wausau, WI, USA (2013 - 2015)
Operations/Project Manager
Key Accomplishments:
 Managed the $1.3 million Feta Cheese Line project successfully on time and within budget.
 Supervised associates and efficiently ran the Feta Cheese line for the entire ensuing year.
 I developed the processes and selected the needed tools for the success of the project.
Operations Supervisor
 Led a Lean culture environment through Six Sigma processes and toolsets.
 Provided daily operational and tactical direction to team leads and other shift supervisors.
 Actively contributed and directly worked on process improvement.
 Actively led and built effective work teams and committees to increase plant performance and drive continuous
improvement initiatives.
 Led the compliance and adherence to standards, specifications and regulations.
 Ensured Process Improvement, cost cutting and general efficiency management.
 Managed vendor and supply chain to ensure smooth production run and ensured quality and production targets in
line with customer and regulatory requirements.
 Revised Standard Operation Procedures (SOPs), checklists and workflow charts to eliminated errors and waste.
 Mentored line operators and peers on industry best practices.
Dow Chemical Company - Minneapolis, MN, USA
Operations Discipline Management System (ODMS) Coordinator (2011-2013)
 Responsible for ensuring Operational Excellence through internal assessments and audits to ensure compliance with
standards, regulations, health and safety and industry best practice.
 Coordinated various activities and best-managed resources to ensure department met objectives continuously.
 Facilitated the entire employee end-to-end development process.
Membrane Technician/Technical Adviser (2008-2011)
 Fabricated membrane to meet build of material specifications and Technical know-how and hands on various
processes including:
1. Reverse osmosis and nano-filtration elements for industrial water treatment and power generation.
2. Reverse Osmosis elements for the treatment of brackish water for commercial applications.
3. Low energy usage reverse osmosis elements for the treatment of brackish water
4. Nano-filtration elements for partial softening and NOM removal from drinking water
5. Reverse osmosis elements for sea water desalination
 General technical troubleshooting and solving complex machine and quality problems/issues.

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Five Star Food Base Company - St. Paul, MN (2000 – 2008)
Assistant Production Manager
 Coordinated Quality efforts of all operations in the plant during manufacturing in order to meet product specifications
and customer requirements.
 Participated and led in developing corrective and preventive actions and general production and process
improvement.
 Interacted with suppliers, customers as necessary to ensure smooth flow through production while minimizing costs.
Production Supervisor
 Responsible for accuracy in production inputs and outputs focusing in minimizing errors and maintain
standards/meeting requirements.
 Developed an anti-clogging process of blending seasonings.
 Analyzed hazard and performed risk assessments.
 Performed internal and external audits and inspections as well as daily physical plant inspections.
 Handled general troubleshooting (customer complaint, safety, regulatory, materials and performance related).
 Prepared, reviewed and analyzed reports.
 Applied Quality Management techniques and process capabilities.
Gem Resources - St. Paul, MN (2004 – 2008)
General Manager
 Organized and participated in Jewelry & Gem trade shows across the United States.
 Oversaw retail store operations to company standards; ensuring effective implementation and maintenance of
programs as well as meeting financial and operational objectives.
 Ensured Sales (Generating 20% of the store’s sales revenue), Society Memberships, and Financial Goals are achieved.
 Maintained store cash handling records, reports and opening and closing procedures.
 Implemented inventory procedures and inventory control program.
 Maintained allocated budget within the store.
 Drove PR, Publicity, events, promotion and marketing as well as ensured brand visibility and maximum impact
merchandise displays.
 Sourced for customer and competitor information to advise supervisor and implement strategic measures to maintain
market share.
Custom Jeweler
 Learned the fundamentals of running and promoting a successful company.
 Assumed an integrated business and management role.
 Performed detailed carving, casting, fabrication, finishing and repairs of custom jewelry pieces.
Prior to 2004 roles included
Custom Jeweler, Charlemagne Fine Jewelry, St. Paul, MN , USA; Package Handler, United Parcel Service (UPS), Minneapolis, MN
, USA; Teaching Assistant, Kwame Nkrumah University of Science and Tech, Kumasi, Ghana
EDUCATION & TRAINING
Certificate Leadership Development, North Central Technical College, Wausau, WI, USA
Certificate Project Management, University of Minnesota, Minneapolis, MN, USA
Certificate Manufacturing Management, University of Minnesota, Minneapolis, MN, USA
Bachelor of Arts Fine Arts, Metal Product Design, KNUST, Kumasi, Ghana,
Diploma Rural Art and Industry, Metals and Textile Design
REFEREES
Dr. Emmanuel Letsu-Dake, Principal Systems Engineer, Honeywell Aerospace
Baffour Dokyi Help Desk Manager at Jefferson Capital Systems LLC
Benjamin Fletcher, Capacity Manager, AIG