1. FRANCIS J. POUPART
7052 Perimeter Trace (404) 538-6700
Dunwoody, GA 30346 francis_poupart@hotmail.com
Professional Summary
Energetic and quality driven professional with extensive mortgage banking experience
possessing verifiable record of completing multiple, complex projects within restricted timelines.
Documented ability to collect and analyze data to improve process efficiencies and increase
profitability margins. Experienced working with all levels of senior management, attorneys,
regulatory agencies, clients and internal personnel.
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Technical Skills and Certifications
• Databases: MS Access, SQL, AS 400, MySQL
• GUI/Tools Visio, Access, Word, Excel, T-SQL, Visual
Studio, SQL Server Reporting Services, Share Point, CaseAware,
BKFS Desktop, Vendorscape, Quandis ADR
• Defect Tracking GEMINI, JIRA, Team Foundation Server, TrackIt, KACE
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Professional Experience
Morris|Schneider|Wittstadt Atlanta, GA 2013-
Present
Business Analyst
Liaison with technology division for all operational business lines. Optimization of operational
revenue through review, modification and enhancement of departmental workflows leveraging
feature set of case management application. System administrator of case management
system consisting of dynamic workflow engine with built in fee/cost forecasting and integrated
document creation, storage and retrieval.
• Designed, developed, and deployed executive level operational dashboard reports.
• Fulfillment of ad hoc reporting request originating from all levels of management.
• Modified SCRABankruptcy searches resulting in $120K per annum vendor expense
reduction.
• Created and delivered end user training material to operational staff.
• Development and execution of user acceptance testing component of SDLC.
Prommis Solutions L.L.C. Atlanta, GA 2007-2013
Senior Business Analyst – East Coast Bankruptcy/Foreclosure
Interact with operations and development personnel to improve work flow processes, reduce
corporate overheadexposure, and enhance system capabilities resulting in the maximization of
business line profitability. Ensure requirements documents are clear, concise, and address
operational needs as well as mitigate amount of technical debt. Direct over site of project
lifecycle from conceptualization to deployment.
• Reduced Bankruptcy FTE headcount from 278 to 135 by deployment of process
refinements and system enhancements resulting in corporate payroll savings of $500K
per annum.

2. Francis J. Poupart 2
• Designed, developed, and implemented automated routing of Bankruptcy court ECF
email communications to appropriate departments for action.
• Designed Business Process Task Management application resulting in operational
conversion from report based work flow to queue based work flow.
• Designed electronic attorney review queue for Proof of Claim/Motion for Relief work
products for Bankruptcy division resulting in the elimination of paper file cost saving
corporation $125.00 per referral.
• Designed internal PACER docket replication application mimicking Bankruptcy court
PACER sites resulting in $146K per month usage savings.
• Foundational participant in design/deployment of a LPS DIS automation interface
possessing document download/upload, milestone completion/reprojection, and process
launch capabilities.
Director of Morris Hardwick Schneider REO Closing
Management of 36 pre-closers responsible for the review, preparation, and delivery of Contract
of Sale, lien searches, title searches, estopple letters, GFE and HUD-1 documents.
• Exceeded quantity and quality guidelines established by senior management.
Morris Schneider & Prior, L.L.C. Atlanta, GA 2003-2007
Nomura Credit Corporation/NetBank National Outsourcing
Single point of contact for monitoring/management of files referred to the firm for Foreclosure,
Bankruptcy, and Eviction or Loss Mitigation activities.
• Responsible for development and retention of attorney vendor network needed to
support national outsourcing footprint.
• Accountability of attorney vendor network EBITA.
• Oversight of billing and collection activities.
• Management of staffing requirements ensuring compliance with service quality
standards to client base.
• Extraction of required data elements from client system(s) to enable attorney vendor
network referrals for desired action.
• Updating client default servicing system(s) with applicable referral events and comments
to provide client with current file disposition.
• Formulation and maintenance of data matrix denoting state requirements needed to
preserve servicer deficiency rights.
Compliance Manager - Foreclosure
Oversight of 230+ employees for financial services industry centered law firm practicing in
Alabama, Florida, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, Virginia
and West Virginia.
• Monitor, gather, and report firm’s performance against SLA standards established by
various regulatory, industry, and state agencies.
• Requesting of adjustments to industry performance reports ensuring optimal positioning
of firm against competition.
• Responses to financial reimbursement requests received from client base of 100+
mortgage servicers.
• Ensure adherence to business model processes designed by managing partner(s).

3. Francis J. Poupart 3
• Project manager of document template conversion to .XSL format.
• Over site of various departmental incentive programs.
• Personnel counseling, hiring, and termination.
GA Foreclosure Supervisor
Management of 24 paralegals responsible for the end-to-end processing of referred files
ensuring the delivery of clear title to beneficiaries and/or third parties. Direct management of
departmental payroll, personnel counseling, hiring, and termination.
• Restructured department’s processes and increased paralegal foreclosure file
benchmark count by 42%.
• Primary responsibility of mortgagor bankruptcy filing verifications.
• Distribution of bidding instructions in four core business states.
• Designed and documented requirements to enable development of paperless title review
process resulting in 12% per file cost reduction.