1. Francine Henderson
1320 Grove Avenue Cell: (252) 341-1770
Greenville, NC 27834 fshstall1955@gmail.com
Profile
Energetic office management professional with a solid history of over 15 years of
proggressive experience.
Highlight of Qualifications
E.C. Land MD & Associates
Office Manager Greenville, NC 1998-2015
Liaison between E.C. Land MD & Associates and Disability
Determination Services (DDS) headquarters in Raleigh, NC
• Ensured operations ran smoothly with departments.
• Responsible for all patients, collecting and documenting correct demographic
information.
• Completed daily, monthly quarterly reports in a timely manner.
• Created a filing system that allow access to pertinent information of
claimants going back 10 years or more.
• Assisted patients with scheduling/rescheduling/confirming of all
appointments.
• Coordinated financial reports with accountant, assisted in payroll.
• Handled acquisition distribution and storage support.
• Ensured contracts, government regulation contracts and safety standards were
followed properly.
• Worked closely with DDS staff with confirmation of claimants scheduling
evaluation reports.
• Confirm dictated reports were reviewed, signed faxed and received by DDS.
• Maintained the preparation analysis, negotiation review of all contracts, related
to the purchase of equipment, material supplies, products and services.
• Maintained support services & record management.
Relevant Skills & Experience
• Ability to handle sensitive information with discretion
• Developed ability to work in a fast-paced atmosphere
• Ability to work independently as well as be a team player
• Excellent organizational and time management skills
• Work well with management, co-workers and clients
• Maintained confidentiality of personal financial information
• Knowledge of computer programs including MS Office, Medisoft
Education
Pitt Community College
Secretarial science, Medical terminology
Profile
Excellent Communication Skills
Management Skills
Organizational Skills
Time Management
Skills
Multi-tasking
Medical Terminology
Responsible & Dependable
Works well in a high stress
environment
Creative Problem
Solving
Customer needs assessment