1. FRANCES MARCIANO-DINGWALL
4320 Wildstar Circle,Wesley Chapel,Fl 33544
Cell No. (347) 515-8198
fcmarci@hotmail.com
CAREER PROFILE: Administrative Assistant with strong interpersonal and organization skills with ability
to multitask a variety of challenges and responsibilities.
SUMMARY OF
QUALIFICATIONS:
Extensive experience in diverse office settings
Remarkable abilityto communicate effectively, both orally and in writing
Team Player
Knowledge of office supplies & equipment
Outstanding cordial customer service skills & phone manner
Ability to schedule appointments & maintain calendars
Strong ability to compose & editwritten correspondence
Typing 70 wpm
Dictation 80 wpm
MS Word, Excel & PowerPoint
EMPLOYMENT
HISTORY:
SADDLEBROOK RESORT – WESLEY CHAPEL, FL
From May 2014 – Present
Administrative Assistant-Sales: Assistdesignated Sales Managers;respond to online
inquiries for Proposals;Type contracts for bookings;Coordinate VIP reservations and
agendas;Trained in Delphi program
HILTON HOTELS – TAMPA, FL: From March 2011 – February 2014
Reservationist: Worked at home making hotel reservations for Hilton Hotels worldwide;
Heavy phone contact with clients seeking to make reservations while providing excellent
customer service. Excellent customer service ratings.
REFERENCES Jan Keener, Office Manager, Saddlebrook Resorts (813) 973-4728
Rachelle DelCastillo, Manager, Hilton Hotels (or HR Dept.): (813) 243-7575