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Overview of Digital
•
•
•

Key Internet Stats
Social Networking in India
Search in India

The Power of Mobile
• Key Mobile Stats
• Smart Phone Adoption and its usage
• SMS + IVR and its usage

Pillars that help the Virtual World of Digital make a Real Impact
Overview of Digital
SOURCE: IAMAI ICUBE OCT 2013 REPORT | AVENDUS REPORT 2013 | WORLD POPULATION STATISTICS
Most visited web properties as
on Oct 2013

Unique Visitors
(000)

Google Sites

69,393

Facebook

59,662

Yahoo! Sites

38,909

Microsoft Sites

31,332

Wikimedia Foundation Sites

24,934

Times Internet Limited

23,968

BitTorrent Network

22,640

Network 18

18,549

Ask Network

16,187

Rediff.com

13,897

90 Mn +
Use the Internet Each Day

>

Daily Circulation of top English Newspapers
Times of India
Hindustan Times
Mumbai Mirror
The Telegraph
Economic Times
Others

7.25
4.34
1.08
0.94
0.72
1.75

Circulation of top English Magazines
Manorama Weekly
India Today
Morning Offers
Readers Digest
Business Today
Others

20 Mn +
Are exposed to print advertising

Source: ComScore Media Metrix | MRUC – Indian Readership Survey

1.60
1.10
0.70
0.60
0.18
0.43
96mn
ON FACEBOOK

22mn
ON GOOGLE+

Source: Buzz Master at id8Labs Report 2014

33mn
ON TWITTER
24%

Linkedin

54%
30%

Twitter

67%
35%

Google

Used in the past month

78%

Own an account
55%

Facebook

94%

72%

On Social Network

97%
0%

20%

40%

Source: Buzz Master at id8Labs Report 2014

60%

80%

100%

120%
SOURCE: FACEBOOK PUBLISHER TOOL
67.5Mn unique searches
6.4Bn searches
7.6Bn search result pages
Google
Yahoo
Ask

90%

Source: Buzz Master at id8Labs Report 2014

Facebook
Others
The Power of Mobile
Out of the 200Mn internet users, 103Mn access internet from
their phone

80% of mobile phones in India are Feature Phones
40% of searches on Google originate from mobile device
30% of new registrations on Facebook are coming through mobile
30% of mobile internet consumption in 2013 was from tablets
85% of mobile internet users, access the internet everyday
9% of overall Internet page views in India come from mobile devices

Source: Avendus Report India's Mobile Internet 2013 | IAMAI 2013

11
275
CAGR (08-12)

Smart Phone adoption in India on the rise (In Mn)

US

China

Japan

India
92

43

63
21

2 0.8

115

36%

77

42
4 4.5

90%

145

137

11 10

24 18

48

29

121%
145%

2008

2009

2010

2011

2012

95% of Smart Phone users search for local information via their phone
91% of Smart Phone users research products via their phone

54% of Smart Phone users shop via their phone
Source: Avendus Report India's Mobile Internet 2013 | GOOGLE ‘Our Planet’ Report

12
• There are 701Mn + voice subscribers in India
• All of them could be reached out to using SMS / IVR based
campaigns

• This is not just a sure shot way of reaching out to them, but
also provides an opportunity to talk to millions one on one.

Source: Avendus Report India's Mobile Internet 2013

13
What makes SMS marketing more powerful than any other form of marketing?
• 90% of mobile users keep phones within reach 24 hours a day
• 90% of text messages are seen within 3 mins of delivery of the message
• They provides an ability to send special offers and coupons to drive purchases

http://www.youtube.com/watch?v=BvvyEXZYrXY
•

An interesting use of IVR by Colgate where they asked the user to share their
feedback on the taste of the Colgate Salt toothpaste via IVR

•

One lucky winner got to watch a movie with the movie star Sonakshi Sinha
Text based messages could be used as a tracking mechanism.
Vodafone has introduced remote monitoring to track the following
• Prisoners
• Pets
• Vehicles
• Room Temperature

http://www.youtube.com/watch?v=TRZuj6Lv6n8
Smart, Philippines' largest telecom, took SIM cards and turned them into a free school
text book delivery mechanism called Smart TXTBKS.

http://www.youtube.com/watch?v=7bUGXqhrVrw
Tesco in its effort to adjust to the local market of South Korea, decided to make
shopping easy.
• It allowed the hard working Koreans to shop on the go by setting up a virtual store.
• All you needed to do was to scan a QR code using your Smart Phone.

Tesco - Virtual
Shopping Mall

http://www.youtube.com/watch?v=nJVoYsBym88
Pillars that help the Virtual World of
Digital make a Real Impact
• Brands and their Social communities have taken the lead in making a
difference to society.
• Even support shown virtually could have a big impact in the real world.
• Garnier Men’s 2 Mn strong Social Community helped accelerate the process of
rural electrification.
A simple Facebook Share or a Tweet helped bring light to villages across India.

Garnier Men
PowerLight a Village

http://www.youtube.com/watch?v=7y8Qa7K8OWU
• Thousands of brands are serving billions of ads across mediums everyday.
No wonder consumers are turning a bling eye to them.
• Social Media provides an opportunity to talk to each user individually
• TATA DOCMO took this ability a step forward with its Hyper Personalised ads

TATA
DOCOMO
Hyper
Personalisation

http://www.youtube.com/watch?v=RLoAdNIt8bo
• Digital innovations help make life easy. Mobile apps and gadgets such as the Nike
Fuel band not just serve as a digital merchandise but also serve great utility.
• The VIP fridge magnet took the concept of utility to the next level by creating a
‘Pizza Emergency Button’. On the click of a button, the pizza would be delivered to
your door step.

The VIP
Fridge
Magnet

http://www.youtube.com/watch?v=AU0KYo8_9Zs
• Brands with their follower base have the potential to set trends. Trends that
not just define fashion but also help change age old perceptions of mankind.
• Dove sends out a strong message to all the women in the world that
‘They are Beautiful when they are Natural’

Dove
Campaign for
Real Beauty

http://www.youtube.com/watch?v=Ei6JvK0W60I
• With strong Social Communities and an ability to talk to followers real time, Brands
are co creating Advertising Campaigns along their Fans.
• And when the consumer owns the campaign as much as the brand, it is sure to go
viral.
• Maybelline co created India’s first crowd sourced ‘Kiss Song’ with its 3Mn strong
Facebook Community. And the Maybelline girl sang and shared it with all her heart.

Maybelline
– Baby Lips

https://www.youtube.com/watch?v=xFlyaeLAvO4&list=PLSE6ps
EzCd92-Ou-RwegqMCKpda59w2Ox&index=25
• Influencers play a key role in the success of a marketing campaign on digital. By making
them try a product and sharing their reviews, their followers get first hand feedback.
• Hence by reaching out to a few select people, brands can change opinions of millions.
• Ford Fiesta managed to change the age old perception
‘Ford does not make cars for the young generation’ through its Fiesta Movement

Ford Fiesta
Influencer
Reach-out

http://www.youtube.com/watch?v=QH-_WEHJfaE
The Virtual World of Digital, Mobiles and beyond...

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The Virtual World of Digital, Mobiles and beyond...

  • 1.
  • 2. Overview of Digital • • • Key Internet Stats Social Networking in India Search in India The Power of Mobile • Key Mobile Stats • Smart Phone Adoption and its usage • SMS + IVR and its usage Pillars that help the Virtual World of Digital make a Real Impact
  • 4. SOURCE: IAMAI ICUBE OCT 2013 REPORT | AVENDUS REPORT 2013 | WORLD POPULATION STATISTICS
  • 5. Most visited web properties as on Oct 2013 Unique Visitors (000) Google Sites 69,393 Facebook 59,662 Yahoo! Sites 38,909 Microsoft Sites 31,332 Wikimedia Foundation Sites 24,934 Times Internet Limited 23,968 BitTorrent Network 22,640 Network 18 18,549 Ask Network 16,187 Rediff.com 13,897 90 Mn + Use the Internet Each Day > Daily Circulation of top English Newspapers Times of India Hindustan Times Mumbai Mirror The Telegraph Economic Times Others 7.25 4.34 1.08 0.94 0.72 1.75 Circulation of top English Magazines Manorama Weekly India Today Morning Offers Readers Digest Business Today Others 20 Mn + Are exposed to print advertising Source: ComScore Media Metrix | MRUC – Indian Readership Survey 1.60 1.10 0.70 0.60 0.18 0.43
  • 6. 96mn ON FACEBOOK 22mn ON GOOGLE+ Source: Buzz Master at id8Labs Report 2014 33mn ON TWITTER
  • 7. 24% Linkedin 54% 30% Twitter 67% 35% Google Used in the past month 78% Own an account 55% Facebook 94% 72% On Social Network 97% 0% 20% 40% Source: Buzz Master at id8Labs Report 2014 60% 80% 100% 120%
  • 9. 67.5Mn unique searches 6.4Bn searches 7.6Bn search result pages Google Yahoo Ask 90% Source: Buzz Master at id8Labs Report 2014 Facebook Others
  • 10. The Power of Mobile
  • 11. Out of the 200Mn internet users, 103Mn access internet from their phone 80% of mobile phones in India are Feature Phones 40% of searches on Google originate from mobile device 30% of new registrations on Facebook are coming through mobile 30% of mobile internet consumption in 2013 was from tablets 85% of mobile internet users, access the internet everyday 9% of overall Internet page views in India come from mobile devices Source: Avendus Report India's Mobile Internet 2013 | IAMAI 2013 11
  • 12. 275 CAGR (08-12) Smart Phone adoption in India on the rise (In Mn) US China Japan India 92 43 63 21 2 0.8 115 36% 77 42 4 4.5 90% 145 137 11 10 24 18 48 29 121% 145% 2008 2009 2010 2011 2012 95% of Smart Phone users search for local information via their phone 91% of Smart Phone users research products via their phone 54% of Smart Phone users shop via their phone Source: Avendus Report India's Mobile Internet 2013 | GOOGLE ‘Our Planet’ Report 12
  • 13. • There are 701Mn + voice subscribers in India • All of them could be reached out to using SMS / IVR based campaigns • This is not just a sure shot way of reaching out to them, but also provides an opportunity to talk to millions one on one. Source: Avendus Report India's Mobile Internet 2013 13
  • 14. What makes SMS marketing more powerful than any other form of marketing? • 90% of mobile users keep phones within reach 24 hours a day • 90% of text messages are seen within 3 mins of delivery of the message • They provides an ability to send special offers and coupons to drive purchases http://www.youtube.com/watch?v=BvvyEXZYrXY
  • 15. • An interesting use of IVR by Colgate where they asked the user to share their feedback on the taste of the Colgate Salt toothpaste via IVR • One lucky winner got to watch a movie with the movie star Sonakshi Sinha
  • 16. Text based messages could be used as a tracking mechanism. Vodafone has introduced remote monitoring to track the following • Prisoners • Pets • Vehicles • Room Temperature http://www.youtube.com/watch?v=TRZuj6Lv6n8
  • 17. Smart, Philippines' largest telecom, took SIM cards and turned them into a free school text book delivery mechanism called Smart TXTBKS. http://www.youtube.com/watch?v=7bUGXqhrVrw
  • 18. Tesco in its effort to adjust to the local market of South Korea, decided to make shopping easy. • It allowed the hard working Koreans to shop on the go by setting up a virtual store. • All you needed to do was to scan a QR code using your Smart Phone. Tesco - Virtual Shopping Mall http://www.youtube.com/watch?v=nJVoYsBym88
  • 19. Pillars that help the Virtual World of Digital make a Real Impact
  • 20. • Brands and their Social communities have taken the lead in making a difference to society. • Even support shown virtually could have a big impact in the real world. • Garnier Men’s 2 Mn strong Social Community helped accelerate the process of rural electrification. A simple Facebook Share or a Tweet helped bring light to villages across India. Garnier Men PowerLight a Village http://www.youtube.com/watch?v=7y8Qa7K8OWU
  • 21. • Thousands of brands are serving billions of ads across mediums everyday. No wonder consumers are turning a bling eye to them. • Social Media provides an opportunity to talk to each user individually • TATA DOCMO took this ability a step forward with its Hyper Personalised ads TATA DOCOMO Hyper Personalisation http://www.youtube.com/watch?v=RLoAdNIt8bo
  • 22. • Digital innovations help make life easy. Mobile apps and gadgets such as the Nike Fuel band not just serve as a digital merchandise but also serve great utility. • The VIP fridge magnet took the concept of utility to the next level by creating a ‘Pizza Emergency Button’. On the click of a button, the pizza would be delivered to your door step. The VIP Fridge Magnet http://www.youtube.com/watch?v=AU0KYo8_9Zs
  • 23. • Brands with their follower base have the potential to set trends. Trends that not just define fashion but also help change age old perceptions of mankind. • Dove sends out a strong message to all the women in the world that ‘They are Beautiful when they are Natural’ Dove Campaign for Real Beauty http://www.youtube.com/watch?v=Ei6JvK0W60I
  • 24. • With strong Social Communities and an ability to talk to followers real time, Brands are co creating Advertising Campaigns along their Fans. • And when the consumer owns the campaign as much as the brand, it is sure to go viral. • Maybelline co created India’s first crowd sourced ‘Kiss Song’ with its 3Mn strong Facebook Community. And the Maybelline girl sang and shared it with all her heart. Maybelline – Baby Lips https://www.youtube.com/watch?v=xFlyaeLAvO4&list=PLSE6ps EzCd92-Ou-RwegqMCKpda59w2Ox&index=25
  • 25. • Influencers play a key role in the success of a marketing campaign on digital. By making them try a product and sharing their reviews, their followers get first hand feedback. • Hence by reaching out to a few select people, brands can change opinions of millions. • Ford Fiesta managed to change the age old perception ‘Ford does not make cars for the young generation’ through its Fiesta Movement Ford Fiesta Influencer Reach-out http://www.youtube.com/watch?v=QH-_WEHJfaE