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AreYou Ready for the Future of Digital Business Banking?
Banking for
Small Businesses
Banking for
Middle Market Businesses
Website 48%
Branch 29%
Officer 9%
Mobile 7%
ATM 5%
Phone 3%
57%Website
25%Branch
12%Officer
3%Phone
1%Mobile
1%ATM
Business transactions are moving to digital.
Source: Business Internet Banking Report, Barlow Research Associates, Inc., 2014
Business use of
mobile devices for
business banking
almost as common
as computer use.
61%
60%
25%
Desktop or
Laptop
Computer
Smartphone or
Web-Enabled
Cell Phone
iPad
or
Tablet
Source: Raddon Financial Group, 2013
Businesses will
switch for a better
digital experience.
Would switch
banks for better
mobile banking
services.
Businesses expect
consistency across
digital channels.
Online Mobile Tablet
66%
Source: The ath Power Small Business Study, 2013
One Owner
Consumer Account
Multiple Roles
Business Account
Businesses have unique
digital banking needs.
Owner
Approver
Administrator
© 2014 Fiserv Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv Inc. Other products referenced in this material may be trademarks or registered trademarks of their respective companies.

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Infographic: Are You Ready for the Future of Digital Business Banking?

  • 1. AreYou Ready for the Future of Digital Business Banking? Banking for Small Businesses Banking for Middle Market Businesses Website 48% Branch 29% Officer 9% Mobile 7% ATM 5% Phone 3% 57%Website 25%Branch 12%Officer 3%Phone 1%Mobile 1%ATM Business transactions are moving to digital. Source: Business Internet Banking Report, Barlow Research Associates, Inc., 2014 Business use of mobile devices for business banking almost as common as computer use. 61% 60% 25% Desktop or Laptop Computer Smartphone or Web-Enabled Cell Phone iPad or Tablet Source: Raddon Financial Group, 2013 Businesses will switch for a better digital experience. Would switch banks for better mobile banking services. Businesses expect consistency across digital channels. Online Mobile Tablet 66% Source: The ath Power Small Business Study, 2013 One Owner Consumer Account Multiple Roles Business Account Businesses have unique digital banking needs. Owner Approver Administrator © 2014 Fiserv Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv Inc. Other products referenced in this material may be trademarks or registered trademarks of their respective companies.