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Navl Sample Quality
- 1. Partnership Report SAMPLE
Survey Results/Quality Scores
Four Quarters ending March 31, 2004
Volume Booked: 1500 shipments Volume Hauled: 1000 shipments
On-time Performance: 98% Lead Time: 98.5%
Estimating Accuracy: 99% Paperwork Submission Accuracy: 98%
Percentage of claims from total hauls: 5%
System Division Profile
Rating Ranking Ranking Grade
3rd Party Quality of Service Audit: 4.42 47/456 21/91 EX
Booking Services 4.33 38/456 17/91 VG
Origin Services 4.26 78/456 32/91 MS
Hauling Services 4.53 201/402 20/53 EX
Agency Code:1234000