Fingal County Council has digitized many of its local government services to put citizens at the center. It has created an online planning system, digitized libraries, implemented digital council meetings and customer services systems, and developed a data hub and open data portal. Fingal has also collaborated with other local authorities on national digital initiatives and tools to share data and better serve citizens.
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Digitising Local Government Services
1. Comhairle Contae Fhine Gall
Fingal County Council
Fingal County Council
Digitising Local Government Services
Conference: Digital Government – Putting the Citizen at the Centre
Radisson Blu, Dublin. 23rd
September 2015
Dominic Byrne
@dominicbyrne_
@fingalopendata
3. Fingal County Council data.fingal.ie
Local Authorities
@fingalopendata 3
31
City & County
Councils
https://en.wikipedia.org/wiki/Local_government_in_the_Republic_of_Ireland#/media/File:Republic_of_Ireland_counties_and_cities.svg
10. Fingal County Council data.fingal.ie
Online Planning
• Search
• View
• Map
• Make Submission
• Apply
@fingalopendata 10
11. Fingal County Council data.fingal.ie
Digital Libraries
• Manage borrowing
• Self-Service
• WiFi
• eBooks
• Online Services
@fingalopendata 11
12. Fingal County Council data.fingal.ie
Digital Spatial Planning
@fingalopendata 12
• Online Submissions
• Map Submissions
• GIS at Meetings
• Digital Plans
• Online Plans
13. Fingal County Council data.fingal.ie
Digital Council Meetings
• Webcasting
• Council Meeting
System
• Councillors Extranet
• Council Meetings
App
@fingalopendata 13
14. Fingal County Council data.fingal.ie
Customer Service
• Citizen
Relationship
Management
• FixYourStreet
• Councillors’
Representations
• Fingal Alerts
@fingalopendata 14
15. Fingal County Council data.fingal.ie
Website
• Citizen Focus
• Service Oriented
• Responsive Design
• Integrated Social
Media
@fingalopendata 15
16. Fingal County Council data.fingal.ie
Social Media
• Communicate
• Alerts
• Events
• Feedback
@fingalopendata 16
43. Fingal County Council data.fingal.ie
Code for Ireland
@fingalopendata
http://www.codeforireland.com
44. Fingal County Council data.fingal.ie
Save A Selfie
@fingalopendata
http://saveaselfie.org/
45. Fingal County Council data.fingal.ie
#MapLesotho
@fingalopendata
https://maplesotho.wordpress.com/
46. Fingal County Council data.fingal.ie
Wiki Loves Monuments
@fingalopendata
http://www.wikilovesmonuments.ie/
47. Fingal County Council data.fingal.ie
1916 Memorabilia
@fingalopendata
http://fingal.ie/community-and-leisure/community-development-and-activities/fingal-1916-centenary/
63. Fingal County Council data.fingal.ie
Dublin Dashboard
@fingalopendata
http://www.dublindashboard.ie/
64. Fingal County Council data.fingal.ie
Local Dashboards
@fingalopendata
Swords
News
WeatherAbout ImagesTwitter
Restaurants
53.45 N, -6.22 E Dublin, Ireland SUN 12 Oct @ 13:35
Events
Bus Departures
Stop Number
5053
Stop Address
Swords Road
66. Comhairle Contae Fhine Gall
Fingal County Council
Fingal County Council
Digitising Local Government Services
Conference: Digital Government – Putting the Citizen at the Centre
Radisson Blu, Dublin. 23rd
September 2015
Dominic Byrne
@dominicbyrne_
@fingalopendata
67. Fingal County Council data.fingal.ie
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