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The Value of an
HR Audit
The Key to a Good Offense is
a Good Defense!

Shellie Haroski, SPHR
FGP HR Consulting
Why Conduct a Compliance Audit?
• Many employment decisions are often made “in the heat of
the moment”
• Determine how to best align HR functions to company goals
• To ensure employees are treated equitably and instill
confidence in processes
• To ensure compliance with state and federal regulations
• To identify areas of inconsistent administration and correct
• Monetary costs could be extreme if issues are ignored or not
addressed
Audits and Reporting
Internal Audits:
•
•
•
•
•
•

Who conducts the audit?
When is the audit conducted?
How the process is planned?
What should be audited?
What do you do with the findings?
Ensure valid information, unbiased, reliable
General Areas of Focus
Legal Compliance
Compensation/Salary Administration
Employment/Recruiting
Orientation/Training/Development
Employee Relations
Files/Record Maintenance
Policies/Procedures/Handbook
Termination
Areas Typically NOT Included
•
•
•
•
•
•
•

Payroll
Safety and Health
Workers Compensation
Retirement Plans
Health Insurance Plans
Deferred Compensation Programs
Unemployment
Legal Compliance
Just to name a few…
•
DOL – FLSA, Independent Contractors, etc.
•
EEOC
•
Civil Rights Act, Title VII
•
I-9 and E-Verify
•
FMLA
•
NLRB (if federal contractor)
•
State and Federal Laws (Terms of Employment, At-Will
•

Employment, poster requirements, etc.)
OFCCP (if applicable)
Legal Compliance
Under Title VII, the ADA, GINA, and the ADEA, it is illegal to
discriminate in any aspect of employment, including:
•hiring and firing
•compensation
•assignment, or classification of employees
•transfer, promotion, layoff, or recall
•recruitment
•testing,
•use of company facilities; training and apprenticeship programs
•fringe benefits, benefits, retirement plans
•disability leave
•other terms and conditions of employment.
Compensation/Salary Administration
•
•
•
•
•
•
•
•

FLSA – classifications, overtime, etc.
EEOC – Equal Pay Act
Poster requirements
Title VII
Lilly Ledbetter Act
External equity - market comparisons
Internal equity
Administration
Employment/Recruiting
• EEO
– Americans with Disabilities Act
– Age Discrimination Employment Act
– GINA
– Equal Pay Act
• Title VII
• Job Descriptions
• OFCCP (if required)
Employment/Recruiting cont.
• Testing – valid, reliable, consistent
• Drug Testing, Background, Credit Checks – appropriate

releases being utilized, when administered, where are results
maintained, consistent for position

• Interview Process
–
–
–

Consistently applied
Applications vs. Resumes
Interview notes and retention

• Interviewers
–
–

Trained
Legally compliant questions
Orientation/Development/Training
•
•
•
–
–

Title VII
FLSA – pay for training
Orientation

Required documents - I-9, W-4, Terms of
Employment, Handbook, Releases, etc.
Best Practices – Job Descriptions, Sexual
Harassment, Open Door, etc.
Employee Relations
•
–
–
–

•
•
•
•
•

Job Descriptions

FLSA Classifications
ADA compliance
Compensation

Performance Management, Performance
Improvement
Rewards/Recognition
Open Communication
Employee Engagement/Opinion Surveys
NLRA
Files/Record Maintenance
•
–
–
–

•
•
•
•
•
•
•
•
•

Each Employee - minimum of 3 files
Personnel File
Confidential File
I-9s/E-Verify (consolidated)

Offer letters
Applications
Terms of Employment
Handbook acknowledgements
Lilly Ledbetter Act
Benefits Enrollments/Waivers
HIPAA
OFCCP reporting (if applicable)
Stats – what is important, what are you tracking
FLSA Personnel File Requirements
Every covered employer must keep certain, accurate records for each non-exempt worker.
The Act requires certain identifying information and data about the hours worked, wages earned.
The following is a listing of the basic records that an employer must maintain:
o Employee's full name and social security number
o Address, including zip code
o Birth date, if younger than 19
o Sex and occupation
o Time and day of week when employee's workweek begins
o Hours worked each day
o Total hours worked each workweek
o Basis on which employee's wages are paid (e.g., "$9 per hour", "$440 a week",
"piecework")
o Regular hourly pay rate
o Total daily or weekly straight-time earnings
o Total overtime earnings for the workweek
o All additions to or deductions from the employee's wages
o Total wages paid each pay period
o Date of payment and the pay period covered by the payment
Policies/Procedures/Handbook
• Published, up-to-date, communicated, and are followed as
stated rather than ad hoc (Policies vs. Practice)
• Ensure employees signed to protect company
• Do they include disciplinary guidelines, performance and
termination
• Training for managers, supervisors and employees
• Administered consistently
Policies/Procedures/Handbook
Handbook:
– Reviewed by attorney
– Collect acknowledgement pages
– Be cautious of areas where you may have limited
ability to use discretion in making employment
decisions
– Contain state and federal requirements
Terminations
•
•
•
•
•
•

FLSA
Policy for Payout – vacation, sick, PTO
Benefits Administration – COBRA or State

Continuation timeframes, 401(k), termination of
benefits
Exit Interviews – what do you do with results
Evaluating Turnover – voluntary, involuntary, what
do the numbers show you

Purge documents according to retention
requirements
It Just Makes Sense
The Audit findings can help you:
•Identify and assess HR contribution to the organization
•Create or improve your human resource operations
•Ensure that the HR function achieves its objectives
•Make uniform human resource policies, processes and practices
•Clarify internal duties and responsibilities
•Verify compliance with current regulations and procedures
•Identify risks and reduce exposure for violations, fines, etc.
But Remember…
• You must respond or take action on your findings!
• Don’t conduct an audit and leave on a shelf
• There is danger in knowing something is wrong and
taking no action
Shellie Haroski
sharoski@fgp.com
864.553.7253

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FGP Value of the HR Audit - 11.18.13

  • 1. The Value of an HR Audit The Key to a Good Offense is a Good Defense! Shellie Haroski, SPHR FGP HR Consulting
  • 2. Why Conduct a Compliance Audit? • Many employment decisions are often made “in the heat of the moment” • Determine how to best align HR functions to company goals • To ensure employees are treated equitably and instill confidence in processes • To ensure compliance with state and federal regulations • To identify areas of inconsistent administration and correct • Monetary costs could be extreme if issues are ignored or not addressed
  • 3. Audits and Reporting Internal Audits: • • • • • • Who conducts the audit? When is the audit conducted? How the process is planned? What should be audited? What do you do with the findings? Ensure valid information, unbiased, reliable
  • 4. General Areas of Focus Legal Compliance Compensation/Salary Administration Employment/Recruiting Orientation/Training/Development Employee Relations Files/Record Maintenance Policies/Procedures/Handbook Termination
  • 5. Areas Typically NOT Included • • • • • • • Payroll Safety and Health Workers Compensation Retirement Plans Health Insurance Plans Deferred Compensation Programs Unemployment
  • 6. Legal Compliance Just to name a few… • DOL – FLSA, Independent Contractors, etc. • EEOC • Civil Rights Act, Title VII • I-9 and E-Verify • FMLA • NLRB (if federal contractor) • State and Federal Laws (Terms of Employment, At-Will • Employment, poster requirements, etc.) OFCCP (if applicable)
  • 7. Legal Compliance Under Title VII, the ADA, GINA, and the ADEA, it is illegal to discriminate in any aspect of employment, including: •hiring and firing •compensation •assignment, or classification of employees •transfer, promotion, layoff, or recall •recruitment •testing, •use of company facilities; training and apprenticeship programs •fringe benefits, benefits, retirement plans •disability leave •other terms and conditions of employment.
  • 8. Compensation/Salary Administration • • • • • • • • FLSA – classifications, overtime, etc. EEOC – Equal Pay Act Poster requirements Title VII Lilly Ledbetter Act External equity - market comparisons Internal equity Administration
  • 9. Employment/Recruiting • EEO – Americans with Disabilities Act – Age Discrimination Employment Act – GINA – Equal Pay Act • Title VII • Job Descriptions • OFCCP (if required)
  • 10. Employment/Recruiting cont. • Testing – valid, reliable, consistent • Drug Testing, Background, Credit Checks – appropriate releases being utilized, when administered, where are results maintained, consistent for position • Interview Process – – – Consistently applied Applications vs. Resumes Interview notes and retention • Interviewers – – Trained Legally compliant questions
  • 11. Orientation/Development/Training • • • – – Title VII FLSA – pay for training Orientation Required documents - I-9, W-4, Terms of Employment, Handbook, Releases, etc. Best Practices – Job Descriptions, Sexual Harassment, Open Door, etc.
  • 12. Employee Relations • – – – • • • • • Job Descriptions FLSA Classifications ADA compliance Compensation Performance Management, Performance Improvement Rewards/Recognition Open Communication Employee Engagement/Opinion Surveys NLRA
  • 13. Files/Record Maintenance • – – – • • • • • • • • • Each Employee - minimum of 3 files Personnel File Confidential File I-9s/E-Verify (consolidated) Offer letters Applications Terms of Employment Handbook acknowledgements Lilly Ledbetter Act Benefits Enrollments/Waivers HIPAA OFCCP reporting (if applicable) Stats – what is important, what are you tracking
  • 14. FLSA Personnel File Requirements Every covered employer must keep certain, accurate records for each non-exempt worker. The Act requires certain identifying information and data about the hours worked, wages earned. The following is a listing of the basic records that an employer must maintain: o Employee's full name and social security number o Address, including zip code o Birth date, if younger than 19 o Sex and occupation o Time and day of week when employee's workweek begins o Hours worked each day o Total hours worked each workweek o Basis on which employee's wages are paid (e.g., "$9 per hour", "$440 a week", "piecework") o Regular hourly pay rate o Total daily or weekly straight-time earnings o Total overtime earnings for the workweek o All additions to or deductions from the employee's wages o Total wages paid each pay period o Date of payment and the pay period covered by the payment
  • 15. Policies/Procedures/Handbook • Published, up-to-date, communicated, and are followed as stated rather than ad hoc (Policies vs. Practice) • Ensure employees signed to protect company • Do they include disciplinary guidelines, performance and termination • Training for managers, supervisors and employees • Administered consistently
  • 16. Policies/Procedures/Handbook Handbook: – Reviewed by attorney – Collect acknowledgement pages – Be cautious of areas where you may have limited ability to use discretion in making employment decisions – Contain state and federal requirements
  • 17. Terminations • • • • • • FLSA Policy for Payout – vacation, sick, PTO Benefits Administration – COBRA or State Continuation timeframes, 401(k), termination of benefits Exit Interviews – what do you do with results Evaluating Turnover – voluntary, involuntary, what do the numbers show you Purge documents according to retention requirements
  • 18. It Just Makes Sense The Audit findings can help you: •Identify and assess HR contribution to the organization •Create or improve your human resource operations •Ensure that the HR function achieves its objectives •Make uniform human resource policies, processes and practices •Clarify internal duties and responsibilities •Verify compliance with current regulations and procedures •Identify risks and reduce exposure for violations, fines, etc.
  • 19. But Remember… • You must respond or take action on your findings! • Don’t conduct an audit and leave on a shelf • There is danger in knowing something is wrong and taking no action