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Benjamin	
  Hansz,	
  EMEA	
  Regional	
  Manager,	
  Fiksu	
  
11	
  July	
  2013	
  
Buying	
  Mobile	
  AdverAsing	
  
How	
  to	
  Op(mise	
  an	
  App	
  Promo(on	
  Campaign	
  
Around	
  Your	
  Key	
  Performance	
  Indicators	
  
HIGH	
  PERFORMANCE	
  MOBILE	
  APP	
  MARKETING	
  PLATFORM	
  
OpAmisaAon	
  layer	
  for	
  the	
  enAre	
  mobile	
  ecosystem	
  
•  Turnkey	
  integraAon	
  to	
  all	
  relevant	
  sources	
  of	
  downloads	
  
•  Access	
  world’s	
  largest	
  mobile	
  media	
  inventory	
  
•  Intelligent	
  algorithms	
  opAmise	
  performance	
  
•  Industry	
  leader	
  in	
  app	
  markeAng	
  aRribuAon	
  and	
  analyAcs	
  
Fiksu	
  clients:	
  
• 	
  	
  	
  100s	
  of	
  top	
  Aer	
  app	
  brands	
  use	
  the	
  Fiksu	
  plaTorm	
  
• 	
  	
  	
  Cost-­‐effecAvely	
  obtain	
  large	
  volumes	
  of	
  loyal	
  users	
  
•  Get	
  up	
  to	
  speed	
  quickly;	
  keep	
  up	
  with	
  the	
  fast	
  moving	
  mobile	
  ecosystem	
  
Finding	
  the	
  	
  
Best	
  Performing	
  	
  
Traffic	
  Sources	
  	
  
Complex	
  App	
  MarkeAng	
  Ecosystem	
  
1.7M  Apps	
  in	
  the	
  App	
  Store	
  	
  
and	
  Google	
  Play	
  
15K  New	
  apps	
  per	
  week  
200+  Mobile	
  ad	
  networks	
    
Source:	
  LUMA	
  Partners	
  
Mobile	
  Ad	
  Traffic	
  Sources	
  
Non-­‐Incent	
  Networks	
  &	
  Aggregators	
   Social	
  
Publisher	
  Direct	
  
RTB	
  Exchanges	
  
  
IncenAvised	
  
The	
  good	
  news:	
  there	
  are	
  over	
  200	
  mobile	
  ad	
  traffic	
  sources	
  
The	
  bad	
  news:	
  there	
  are	
  over	
  200	
  mobile	
  ad	
  traffic	
  sources	
  
The	
  key	
  is	
  to	
  find	
  the	
  right	
  mix	
  
Integrate	
  and	
  OpAmise	
  
•  Be_ng	
  too	
  heavily	
  on	
  any	
  one	
  or	
  two	
  	
  
mobile	
  adverAsing	
  methods	
  is	
  risky	
  
•  Success	
  hinges	
  on	
  effecAve	
  use	
  of	
  a	
  range	
  	
  
of	
  traffic	
  sources:	
  
–  reach	
  your	
  largest	
  potenAal	
  audience	
  
–  realize	
  the	
  lowest-­‐possible	
  acquisiAon	
  cost	
  
–  protect	
  your	
  app	
  from	
  audience	
  saturaAon	
  
•  Test,	
  test,	
  test	
  
•  Measure	
  everything	
  across	
  all	
  sources	
  
TargeAng	
  Loyal	
  Users	
  
based	
  on	
  your	
  
Key	
  Performance	
  Indicators	
  
Target	
  Loyal	
  Users	
  
•  Beyond	
  the	
  download:	
  
those	
  most	
  likely	
  to	
  
moneAse	
  –	
  at	
  scale	
  
•  Based	
  on	
  your	
  key	
  
performance	
  indicators	
  
–  Repeat	
  usage	
  
–  In-­‐app	
  purchases	
  
–  RegistraAons	
  
–  Sale	
  of	
  physical	
  goods	
  
•  Average	
  cost	
  to	
  acquire	
  
loyal	
  user:	
  £.80	
  –	
  £1.00*	
  
*Fiksu	
  Index:	
  measures	
  loyal	
  user	
  as	
  someone	
  who	
  open	
  
an	
  app	
  3x	
  or	
  more	
  
	
  
Media  Impressions	
  
Conversions	
  
Loyal  Users	
  
App  Launches	
   Purchases	
   RegistraDons	
   Social  Sharing	
  
INSTALL	
  APP	
  
The	
  Growing	
  	
  
OpportuniAes	
  Using	
  	
  
Social	
  Ad	
  Units	
  
So	
  What	
  are	
  the	
  OpAons	
  in	
  Social?	
  	
  
Network   Ad  Unit   Performance  
•  Mobile	
  App	
  Installs	
  
•  Sponsored	
  Stories	
  
•  Mobile	
  App	
  Ad	
  Unit	
  very	
  effecAve	
  at	
  driving	
  volume	
  and	
  performance	
  but	
  requires	
  
very	
  acAve	
  management	
  
•  Sponsored	
  Stories	
  found	
  to	
  be	
  less	
  effecAve	
  
•  TwiRer	
  Cards	
  (coming	
  soon)	
  
•  Deep	
  linking	
  (coming	
  soon)	
  
•  Promoted	
  Tweets	
  
•  Celebrity	
  Tweets	
  
•  TwiRer	
  Card	
  allows	
  users	
  to	
  browse	
  details	
  of	
  app	
  before	
  downloading	
  
•  Deep	
  linking	
  gives	
  opAon	
  to	
  either	
  download	
  app	
  or	
  open	
  at	
  a	
  specific	
  place	
  
(already	
  installed)	
  
•  Sponsored	
  stories	
  
	
  
•  Launched	
  Apr	
  29th	
  
•  None	
   •  Focus	
  on	
  sponsored	
  content	
  not	
  app	
  installs	
  (ex	
  :	
  company	
  sponsoring	
  the	
  release	
  
of	
  a	
  white	
  paper)	
  
•  Have	
  released	
  an	
  ad	
  API	
  (CPL	
  focus)	
  and	
  are	
  building	
  the	
  infrastructure	
  but	
  no	
  
Ametable	
  	
  
•  Promoted	
  updates	
  (e.g.	
  
locally	
  focused	
  for	
  shops)	
  
•  No	
  ability	
  to	
  track	
  performance	
  adverAsing.	
  Raised	
  £33	
  million	
  April	
  2013	
  to	
  boost	
  
mobile	
  adverAsing	
  	
  
•  Focus	
  on	
  funneling	
  traffic	
  into	
  exchanges	
  
•  None	
   •  No	
  ability	
  to	
  track	
  performance	
  adverAsing	
  
Facebook:	
  the	
  Opportunity	
  
•  Audience	
  size	
  (1.1B,	
  751M	
  on	
  mobile)	
  
•  Mobile	
  usage	
  now	
  75%	
  of	
  MAU	
  
•  Mobile-­‐only	
  MAU	
  is	
  10%+	
  of	
  total	
  users	
  
•  Mobile	
  is	
  now	
  30%	
  of	
  total	
  ad	
  revenue	
  
Facebook’s	
  Mobile	
  Monthly	
  AcAve	
  	
  
Users	
  (MAU)	
  in	
  millions	
  
Facebook	
  ad	
  unit	
  
•  App-­‐specific	
  ad	
  unit	
  
•  Links	
  directly	
  to	
  the	
  App	
  Store	
  
•  Appears	
  in	
  mobile	
  newsfeed	
  
•  SegmentaAon	
  opAons	
  
	
  
To	
  maximise	
  this	
  opportunity,	
  marketers	
  must	
  measure	
  
downloads	
  and	
  loyal	
  usage	
  acAons.	
  
Your	
  choice	
  is	
  to	
  build	
  it	
  yourself	
  –	
  or	
  work	
  with	
  a	
  Facebook-­‐
integrated	
  aRribuAon	
  and	
  opAmisaAon	
  partner	
  like	
  Fiksu.	
  
TargeAng	
  OpAons	
  
•  Demographics:	
  region,	
  age,	
  gender,	
  
relaAonship	
  status,	
  educaAon,	
  new	
  job,	
  new	
  
home,	
  expecAng,	
  just	
  moved…	
  
•  Interest  opDons:	
  sports,	
  music,	
  brands,	
  
interests,	
  technology…	
  
•  Facebook  presence:	
  target	
  (or	
  exclude)	
  those	
  
who	
  like	
  your	
  page,	
  for	
  example  
•  Custom  audiences:	
  emails,	
  Facebook	
  IDs,	
  or	
  
phone	
  numbers	
  can	
  be	
  targeted	
  or	
  excluded  
•  Migrate	
  exisAng	
  customers	
  
•  In	
  any	
  combinaAon	
  
What’s	
  Performance	
  Like? 	
  	
  
•  Every	
  app	
  has	
  a	
  personality	
  
–  For	
  some,	
  Facebook	
  is	
  one	
  of	
  the	
  top	
  sources	
  of	
  traffic	
  	
  
–  For	
  others	
  it’s	
  less	
  efficient	
  than	
  exisAng	
  channels	
  
–  That’s	
  precisely	
  why	
  you	
  have	
  to	
  test	
  
•  In	
  aggregate,	
  CTRs	
  and	
  conversion	
  rates	
  are	
  much	
  higher	
  than	
  
typical	
  networks	
  
•  You	
  won’t	
  know	
  unAl	
  you	
  try	
  –	
  but	
  you	
  should	
  definitely	
  try	
  
Fiksu	
  Findings	
  
Facebook	
  Mobile	
  App	
  Install	
  unit	
  now	
  a	
  Top	
  10	
  Ad	
  Network	
  for	
  Fiksu	
  
•  Launched	
  in	
  Feb	
  2013	
  and	
  rapid	
  adopAon	
  since	
  then	
  
•  Fully	
  aRributable	
  network	
  with	
  great	
  loyalty	
  
•  High	
  volume	
  and	
  CPI	
  potenAal	
  of	
  £.75	
  -­‐	
  £2.25	
  
However,	
  this	
  source	
  requires	
  very	
  acAve	
  management	
  to	
  sustain	
  
•  SaturaDon	
  –	
  Performance	
  worsens	
  quickly	
  aqer	
  the	
  ad	
  is	
  displayed	
  a	
  second	
  Ame	
  or	
  the	
  ad	
  
tries	
  to	
  reach	
  users	
  with	
  low	
  online	
  engagement	
  
•  Young  Audiences  -­‐	
  Highly	
  engaged	
  users	
  skew	
  performance	
  in	
  favor	
  of	
  younger	
  audiences	
  
•  Metrics	
  -­‐	
  Overly	
  broad	
  conversion	
  claiming	
  makes	
  comparing	
  with	
  other	
  networks	
  
challenging	
  
Case	
  study:	
  Photo/Video	
  Sharing	
  App	
  
•  Launched	
  Facebook	
  campaign	
  driving	
  10k	
  installs/day	
  out	
  of	
  the	
  gate	
  
–  Targeted	
  at	
  US,	
  Brazil,	
  Spain	
  &	
  France	
  
–  Set	
  up	
  7632	
  audiences	
  in	
  first	
  week	
  
–  Massive	
  skew	
  to	
  female	
  gender	
  and	
  younger	
  ages	
  
•  Good	
  results	
  sustained	
  for	
  10	
  days	
  aqer	
  launch	
  
–  Cost	
  per	
  Install	
  £0.70	
  -­‐	
  £1.00	
  CPI,	
  25%	
  conversion	
  rate	
  
–  Returning	
  Usage:	
  74%	
  matched	
  organic	
  downloads	
  
–  InternaAonal	
  Reach:	
  Lower	
  costs	
  and	
  higher	
  volume	
  than	
  any	
  other	
  source	
  in	
  Brazil,	
  
Spain	
  &	
  France	
  
•  Client	
  scaled	
  back	
  campaign	
  because	
  they	
  needed	
  to	
  upgrade	
  
server	
  capacity!	
  	
  
bhansz@fiksu.com	
  
www.fiksu.com	
  
	
  	
  	
  	
  	
  @fiksu	
  
Thank	
  You!	
  	
  
Download	
  free	
  eBooks	
  
and	
  white	
  papers	
  
www.fiksu.com/ebooks	
  

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Fiksu presentation at App Promotion Summit: Optimizing Around KPIs July 2013

  • 1. Benjamin  Hansz,  EMEA  Regional  Manager,  Fiksu   11  July  2013   Buying  Mobile  AdverAsing   How  to  Op(mise  an  App  Promo(on  Campaign   Around  Your  Key  Performance  Indicators  
  • 2. HIGH  PERFORMANCE  MOBILE  APP  MARKETING  PLATFORM   OpAmisaAon  layer  for  the  enAre  mobile  ecosystem   •  Turnkey  integraAon  to  all  relevant  sources  of  downloads   •  Access  world’s  largest  mobile  media  inventory   •  Intelligent  algorithms  opAmise  performance   •  Industry  leader  in  app  markeAng  aRribuAon  and  analyAcs   Fiksu  clients:   •       100s  of  top  Aer  app  brands  use  the  Fiksu  plaTorm   •       Cost-­‐effecAvely  obtain  large  volumes  of  loyal  users   •  Get  up  to  speed  quickly;  keep  up  with  the  fast  moving  mobile  ecosystem  
  • 3. Finding  the     Best  Performing     Traffic  Sources    
  • 4. Complex  App  MarkeAng  Ecosystem   1.7M  Apps  in  the  App  Store     and  Google  Play   15K  New  apps  per  week   200+  Mobile  ad  networks     Source:  LUMA  Partners  
  • 5. Mobile  Ad  Traffic  Sources   Non-­‐Incent  Networks  &  Aggregators   Social   Publisher  Direct   RTB  Exchanges     IncenAvised   The  good  news:  there  are  over  200  mobile  ad  traffic  sources   The  bad  news:  there  are  over  200  mobile  ad  traffic  sources   The  key  is  to  find  the  right  mix  
  • 6. Integrate  and  OpAmise   •  Be_ng  too  heavily  on  any  one  or  two     mobile  adverAsing  methods  is  risky   •  Success  hinges  on  effecAve  use  of  a  range     of  traffic  sources:   –  reach  your  largest  potenAal  audience   –  realize  the  lowest-­‐possible  acquisiAon  cost   –  protect  your  app  from  audience  saturaAon   •  Test,  test,  test   •  Measure  everything  across  all  sources  
  • 7. TargeAng  Loyal  Users   based  on  your   Key  Performance  Indicators  
  • 8. Target  Loyal  Users   •  Beyond  the  download:   those  most  likely  to   moneAse  –  at  scale   •  Based  on  your  key   performance  indicators   –  Repeat  usage   –  In-­‐app  purchases   –  RegistraAons   –  Sale  of  physical  goods   •  Average  cost  to  acquire   loyal  user:  £.80  –  £1.00*   *Fiksu  Index:  measures  loyal  user  as  someone  who  open   an  app  3x  or  more     Media  Impressions   Conversions   Loyal  Users   App  Launches   Purchases   RegistraDons   Social  Sharing   INSTALL  APP  
  • 9. The  Growing     OpportuniAes  Using     Social  Ad  Units  
  • 10. So  What  are  the  OpAons  in  Social?     Network   Ad  Unit   Performance   •  Mobile  App  Installs   •  Sponsored  Stories   •  Mobile  App  Ad  Unit  very  effecAve  at  driving  volume  and  performance  but  requires   very  acAve  management   •  Sponsored  Stories  found  to  be  less  effecAve   •  TwiRer  Cards  (coming  soon)   •  Deep  linking  (coming  soon)   •  Promoted  Tweets   •  Celebrity  Tweets   •  TwiRer  Card  allows  users  to  browse  details  of  app  before  downloading   •  Deep  linking  gives  opAon  to  either  download  app  or  open  at  a  specific  place   (already  installed)   •  Sponsored  stories     •  Launched  Apr  29th   •  None   •  Focus  on  sponsored  content  not  app  installs  (ex  :  company  sponsoring  the  release   of  a  white  paper)   •  Have  released  an  ad  API  (CPL  focus)  and  are  building  the  infrastructure  but  no   Ametable     •  Promoted  updates  (e.g.   locally  focused  for  shops)   •  No  ability  to  track  performance  adverAsing.  Raised  £33  million  April  2013  to  boost   mobile  adverAsing     •  Focus  on  funneling  traffic  into  exchanges   •  None   •  No  ability  to  track  performance  adverAsing  
  • 11. Facebook:  the  Opportunity   •  Audience  size  (1.1B,  751M  on  mobile)   •  Mobile  usage  now  75%  of  MAU   •  Mobile-­‐only  MAU  is  10%+  of  total  users   •  Mobile  is  now  30%  of  total  ad  revenue   Facebook’s  Mobile  Monthly  AcAve     Users  (MAU)  in  millions  
  • 12. Facebook  ad  unit   •  App-­‐specific  ad  unit   •  Links  directly  to  the  App  Store   •  Appears  in  mobile  newsfeed   •  SegmentaAon  opAons     To  maximise  this  opportunity,  marketers  must  measure   downloads  and  loyal  usage  acAons.   Your  choice  is  to  build  it  yourself  –  or  work  with  a  Facebook-­‐ integrated  aRribuAon  and  opAmisaAon  partner  like  Fiksu.  
  • 13. TargeAng  OpAons   •  Demographics:  region,  age,  gender,   relaAonship  status,  educaAon,  new  job,  new   home,  expecAng,  just  moved…   •  Interest  opDons:  sports,  music,  brands,   interests,  technology…   •  Facebook  presence:  target  (or  exclude)  those   who  like  your  page,  for  example   •  Custom  audiences:  emails,  Facebook  IDs,  or   phone  numbers  can  be  targeted  or  excluded   •  Migrate  exisAng  customers   •  In  any  combinaAon  
  • 14. What’s  Performance  Like?     •  Every  app  has  a  personality   –  For  some,  Facebook  is  one  of  the  top  sources  of  traffic     –  For  others  it’s  less  efficient  than  exisAng  channels   –  That’s  precisely  why  you  have  to  test   •  In  aggregate,  CTRs  and  conversion  rates  are  much  higher  than   typical  networks   •  You  won’t  know  unAl  you  try  –  but  you  should  definitely  try  
  • 15. Fiksu  Findings   Facebook  Mobile  App  Install  unit  now  a  Top  10  Ad  Network  for  Fiksu   •  Launched  in  Feb  2013  and  rapid  adopAon  since  then   •  Fully  aRributable  network  with  great  loyalty   •  High  volume  and  CPI  potenAal  of  £.75  -­‐  £2.25   However,  this  source  requires  very  acAve  management  to  sustain   •  SaturaDon  –  Performance  worsens  quickly  aqer  the  ad  is  displayed  a  second  Ame  or  the  ad   tries  to  reach  users  with  low  online  engagement   •  Young  Audiences  -­‐  Highly  engaged  users  skew  performance  in  favor  of  younger  audiences   •  Metrics  -­‐  Overly  broad  conversion  claiming  makes  comparing  with  other  networks   challenging  
  • 16. Case  study:  Photo/Video  Sharing  App   •  Launched  Facebook  campaign  driving  10k  installs/day  out  of  the  gate   –  Targeted  at  US,  Brazil,  Spain  &  France   –  Set  up  7632  audiences  in  first  week   –  Massive  skew  to  female  gender  and  younger  ages   •  Good  results  sustained  for  10  days  aqer  launch   –  Cost  per  Install  £0.70  -­‐  £1.00  CPI,  25%  conversion  rate   –  Returning  Usage:  74%  matched  organic  downloads   –  InternaAonal  Reach:  Lower  costs  and  higher  volume  than  any  other  source  in  Brazil,   Spain  &  France   •  Client  scaled  back  campaign  because  they  needed  to  upgrade   server  capacity!    
  • 17. bhansz@fiksu.com   www.fiksu.com            @fiksu   Thank  You!     Download  free  eBooks   and  white  papers   www.fiksu.com/ebooks