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19th July 2011

     Ir Haji Rosli bin Hussin
Executive Director, NIOSH Malaysia
   Ministry of Human Resources       1
22 Feb. 2010 – New
Introduction                              Straits Times, page 17

Why is Training Required?
Benefits of Training
Lack of Proper Training
When is Training Required?
Indicators of When Training is Required
Safety Training in Malaysia
OSH Master Plan for Malaysia 2015
Training vs Accident Statistics
NIOSH Conference Statistics
NIOSH International Partners
Conclusion
In general, training refers to
instruction and practice for acquiring
skills and knowledge of rules,
concepts or attitudes necessary to
function effectively in specified task
situations (Cohen & Colligan, 1998).

Training can also be described as
systematic process of acquisition of
knowledge, skills and attitudes
required to perform more effectively
on one’s current job (Blanchard &
Thacker, 1999).
One of the conditions for the success in the
implementation of the Occupational Safety
and Health Act (OSHA) 1994 is that of training
in OSH – both for the managements as well as
the workers.
OSHA Section 15: General Duties of Employers and
Self-Employed Persons to Their Employees
(1) It shall be the duty of every for the duty of every self-
    employer to ensure so far as is practicable, the safety, health
    and welfare at work of all his employees.
(2) Without prejudice to the generality of subsection of plant
    and systems of work to which the duty extends include in
    particular –
     c) the provision of such information, instruction, training
         and supervision as is necessary to ensure, so far is
         practicable, the safety and health at work of his
         employees.
Effective training will address
the personal needs of
employees, helping them to
learn, to grow and to cope with
the issues that are important to
them.

Successful employee training
programmes result from
thoughtful and serious
planning. So a great deal of
attention should be given to
detail and desired outcomes
because when you fail to plan,
you plan to fail.
It is no longer possible to merely
provide work instructions to
workers without supplementing
them with the appropriate
education and training to help
them understand the rationale for
minimizing risks to their safety and
health.

Difficulties will arise when there is
a lack of a coherent foresight
regarding what training is expected
to accomplish and how those
accomplishments will be measured
and rewarded.
An employer will know that
they have a need to do training
when their workers:
   Do not know what to do.
   Know what to do, but doesn’t
   have the skills.
   Have the knowledge and skills
   but are not performing to the
   required standard.
   Simply don’t care about their
   work performance.

If training outcomes are not
fulfilling initial expectations, it
may be time to rethink how it
was initiated, implemented and
managed.
As the result of a performance
appraisal.

Introduction of new equipment,
new products, procedures or
documentation.

When inducting new staff.

When you observe poor practice.

Through the use of workplace
quality systems.

When there are customer
complaints or poor supervisor
reports.

By observing the performance of
staff.
As far as OSH training in
Malaysia is concerned, NIOSH
which was established as a
company limited by guarantee
in 1992 by the Ministry of
Human Resources is
responsible to provide
training, consultation services,
information dissemination and
conduct research in the field of
OSH.
Categories of NIOSH training
programmes:
   Public / General OSH
   Certificate / Competency
   Train the Trainer
   Conference and Seminars
   Safety Passport
As one of the stakeholders in the
Occupational Safety and Health
Master Plan for Malaysia 2015 (OSH-
MP 15), NIOSH is responsible to help
implement the 4 key strategies for our
national targets in workplace safety
and health and articulate the
characteristics that Malaysia must
demonstrate to ensure the
sustainability of its human capital
through implementation of safety
culture at workplaces.

The first key strategy require us to
facilitate OSH training and
information services.

                                         14
NIOSH’s performance in                                                                                                                                   On the contrary, SOCSO reported that
        regards to training activities                                                                                                                           over the years, the number of industrial
        have recorded a steady                                                                                                                                   accidents showed a declining trend
        increase every year since the                                                                                                                            (except for commuting accidents) which
        introduction of Safety Passport                                                                                                                          roughly indicating that NIOSH together
        Programme in 2004.                                                                                                                                       with other training providers
                                                                                                                                                                 complements the Ministry’s objective of
                                                                                                                                                                 reducing the number of accidents at the
   No. of Participants
                                                                                                                                                                 workplace.
   No. of Courses
                                                                                                                                     87,149



4,000                                                                                                                                         100,000
                                                                                                                         81,458




                                                                                                                                                    90,000
                                                                                                                                                             81,810
                                                                                                                                              90,00080,000
                                                                                                                     71,941




3,500                                                                                                                                                                 73,858
                                                                                                                                              80,00070,000                         69,132
                                                                                                            59,972




3,000                                                                                                                                                           63,423                       61,182
                                                                                                                                              70,00060,000                 57,589                        58,321    56,339     54,134                57,656
                                                                                                                                                                                                                                          55,208
                                                                                                                                                                                        52,304
2,500                                                                                                                                         60,00050,000
                                                                                                   41,534
                                                                                          41,128




                                                                                                                                                                                                   43,885
2,000                                                                                                                                         50,000                                                          40,617     38,657
                                                                                                                                                    40,000                                                                          35,947
                                                                                 28,149




                                                                                                                                                                                                                                                34,394
                                                                                                                                              40,000
                                                             20,954




                                                                                                                                                                                                                                                         35,616
1,500
                                                    17,499




                                                                                                                                                    30,000
                                                                                                                                                                                                                                                 20,814 22,040
                                                                            16,439
                                           13,089




                                                                                                                                              30,000              18,387                  16,828     17,297    17,704     17,682       18,187
                                                                                                                                                    20,000                     16,828
                               404 9,688




1,000
        293 6,805
                    3416,088




                                                                                                                                              20,000
                                                                                                                                                    10,000
                                                                      1,099
                                                                                          1,624
                                                                                                   1,635
                                                                                                             2,321
                                                                                                                     2,768
                                                                                                                             3,342
                                                                                                                                     3,626




 500                                                                                                                                          10,000
                                           595
                                                    523
                                                             567
                                                                      600




                                                                                                                                                        0
   0                                                                                                                                          0               2002       2003       2004         2005       2006       2007       2008       2009        2010
    97

  19 8
    99
    00

  20 1
    02

  20 3
    04

  20 5
    06
    07

  20 8
    09
    10




                                                                                                                                                               Total Accidents Reported          Industrial Accidents    Commuting Accidents
    9



    0


    0


    0



    0
  19
  19


  20
  20


  20


  20


  20
  20


  20
Kuala Lumpur Convention Center                                                                         1,261
10




                                                                                                                         1,204
'0 9




                     Sunway Pyramid Convention Centre


                                                                                                               1,038
'0 8




                       Kuala Lumpur Convention Center
'07




                 Genting International Convention Center                                                   1,026
'0 6




                     Sunway Pyramid Convention Centre                                                            1,090
'0 5




                               Putra World Trade Centre                                                    1,024
'0 4




                     Sunway Pyramid Convention Centre                                             870

                                                                                            785
'03




                     Sunway Pyramid Convention Centre


                                                                                     550
'0 2




                               Putra World Trade Centre
'0 1




       Mines International Exhibition & Convention Centre        183
'00




                                  Hotel Equatorial, Bangi                    314
'9 9




                                Theatrette NIOSH, Bangi                250
'9 8




                                Theatrette NIOSH, Bangi               222

                                                            0   200            400   600   800          1000           1200      161400
Member country in ASEAN-OSHNetwork

Malaysian Technical Cooperation Program (MTCP)             ASEAN-OSHNET



      Safety and Health Officer for Developing Countries
      (ISHO):
           1st – 23rd June 2009 (1st batch); and
           3rd – 25th May 2010 (2nd batch).
      Trainers of OSH for Developing Countries (ITOSH),
      4th – 15th Oct 2010
Affiliate member in Asia Pacific Occupational Safety and
Health Organization (APOSHO)

ASEAN Service Employees Trade Union Council
(ASETUC)

ILO: Center for Information on OSH (CIS)
                                                                          17
ASEAN-OSHNET




Competency enables the local and regional industry to
have a pool of highly skilled workforce to support strong
performance in the global economy because the employers
and individuals will be at the center of training.

As a Member Country of ASEAN OSH Network (ASEAN
OSHNET), Malaysia has reaped some observable benefits
from the ASEAN OSHNET activities especially during its
tenure as the ASEAN OSHNET Secretariat (2004-2008)
with the office located in NIOSH.

Since then NIOSH has received several participation in
our training programmes from the ASEAN countries.
                                                         18
One of the biggest achievement of internationalizing
competence of OSH in Malaysia is by DOSH who has
managed to secure training grants from the Malaysian
Technical Cooperation Program (MTCP) and had organized
the 3 weeks Safety and Health Officer Program for
Developing Countries (ISHO) in 2009 at NIOSH.
The second batch for this programme was also successfully
held in NIOSH early this year followed by Trainers Program
for Developing Countries (ITOSH) organized in October
2010.
These efforts also act as a platform for the ministry, in
particular DOSH to promote Malaysian expertise to those
countries that have not established OSH management
system.                                                   20
NIOSH Malaysia is an affiliate member in the Asia Pacific
Occupational Safety and Health Organization (APOSHO).
APOSHO is an international body composed of non-profit
professional organizations devoted to the prevention of
occupational accidents and diseases. Although full
membership is given to non-governmental organizations
in the Asia-Pacific region, any occupational safety and
health organizations, even in the regions other than the
Asia-Pacific, can join the APOSHO as associate or affiliate
members.
NIOSH has continuously presenting papers in APOSHO’s
Annual Conference which is held by turns on voluntary
basis.
                                                        22
APOSHO 24 Korea, 2009       APOSHO 25 Mauritius, 2010




APOSHO 23 Singapore, 2007




                                                        APOSHO 22 Bangkok, 2006
The ASEAN Services Employees Trade Union Council
(ASETUC) founded on 27 March 2007 in Kuala Lumpur is
a network of trade unions in the ASEAN region to
formulate and implement a consolidated trade union
response to the fast moving economic and social
development in ASEAN. It was created by the joint efforts
of the three Global Union Federations (GUFs) namely
UNI Global Asia Pacific Regional Office(UNI Apro),
Building and Wood Workers International Asia Pacific
(BWI AP) and Public Services International Asia Pacific
(PSI AP).

NIOSH has facilitated ASETUC by providing the trainers
for their activities.
                                                       24
The International Occupational Safety and Health
Information Centre (CIS) is the knowledge management
arm of the Programme on Safety and Health at Work and
the Environment (SafeWork). Its goal is to ensure that
workers and everyone concerned with their protection
have access to the facts they need to prevent occupational
injuries and diseases.
The original 11-member network of National Centres has
grown to cover 100 countries all over the world. NIOSH
representing Malaysia is one of the many ILO member
States – National and Collaborating Centres.
To date, CIS is disseminating the information on courses
offered by the International Training Centre of the ILO.
For more info, please visit www.niosh.com.my/cis.html 26
As the OSH training and research arm of the Ministry, NIOSH has the
advantage to further explore all possibilities pertaining to sharing and
exchange of OSH resources, expertise and information between
regional and international countries.

Through DOSH, NIOSH was able to provide training under the
MTCP grants and ASEAN OSHNET activities.

As a company, NIOSH is also able to foster good relationship with
our counterpart agency all over the world and benchmark special
projects such as Safe Community from Hong Kong and managing
small and medium industries from Cambodia.

These networking and partnership has opened the way to future
growth and expansion of NIOSH services at both regional and
international level.


                                                                     27
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Training Reduces Workplace Accidents

  • 1. 19th July 2011 Ir Haji Rosli bin Hussin Executive Director, NIOSH Malaysia Ministry of Human Resources 1
  • 2. 22 Feb. 2010 – New Introduction Straits Times, page 17 Why is Training Required? Benefits of Training Lack of Proper Training When is Training Required? Indicators of When Training is Required Safety Training in Malaysia OSH Master Plan for Malaysia 2015 Training vs Accident Statistics NIOSH Conference Statistics NIOSH International Partners Conclusion
  • 3. In general, training refers to instruction and practice for acquiring skills and knowledge of rules, concepts or attitudes necessary to function effectively in specified task situations (Cohen & Colligan, 1998). Training can also be described as systematic process of acquisition of knowledge, skills and attitudes required to perform more effectively on one’s current job (Blanchard & Thacker, 1999).
  • 4. One of the conditions for the success in the implementation of the Occupational Safety and Health Act (OSHA) 1994 is that of training in OSH – both for the managements as well as the workers. OSHA Section 15: General Duties of Employers and Self-Employed Persons to Their Employees (1) It shall be the duty of every for the duty of every self- employer to ensure so far as is practicable, the safety, health and welfare at work of all his employees. (2) Without prejudice to the generality of subsection of plant and systems of work to which the duty extends include in particular – c) the provision of such information, instruction, training and supervision as is necessary to ensure, so far is practicable, the safety and health at work of his employees.
  • 5. Effective training will address the personal needs of employees, helping them to learn, to grow and to cope with the issues that are important to them. Successful employee training programmes result from thoughtful and serious planning. So a great deal of attention should be given to detail and desired outcomes because when you fail to plan, you plan to fail.
  • 6. It is no longer possible to merely provide work instructions to workers without supplementing them with the appropriate education and training to help them understand the rationale for minimizing risks to their safety and health. Difficulties will arise when there is a lack of a coherent foresight regarding what training is expected to accomplish and how those accomplishments will be measured and rewarded.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11. An employer will know that they have a need to do training when their workers: Do not know what to do. Know what to do, but doesn’t have the skills. Have the knowledge and skills but are not performing to the required standard. Simply don’t care about their work performance. If training outcomes are not fulfilling initial expectations, it may be time to rethink how it was initiated, implemented and managed.
  • 12. As the result of a performance appraisal. Introduction of new equipment, new products, procedures or documentation. When inducting new staff. When you observe poor practice. Through the use of workplace quality systems. When there are customer complaints or poor supervisor reports. By observing the performance of staff.
  • 13. As far as OSH training in Malaysia is concerned, NIOSH which was established as a company limited by guarantee in 1992 by the Ministry of Human Resources is responsible to provide training, consultation services, information dissemination and conduct research in the field of OSH. Categories of NIOSH training programmes: Public / General OSH Certificate / Competency Train the Trainer Conference and Seminars Safety Passport
  • 14. As one of the stakeholders in the Occupational Safety and Health Master Plan for Malaysia 2015 (OSH- MP 15), NIOSH is responsible to help implement the 4 key strategies for our national targets in workplace safety and health and articulate the characteristics that Malaysia must demonstrate to ensure the sustainability of its human capital through implementation of safety culture at workplaces. The first key strategy require us to facilitate OSH training and information services. 14
  • 15. NIOSH’s performance in On the contrary, SOCSO reported that regards to training activities over the years, the number of industrial have recorded a steady accidents showed a declining trend increase every year since the (except for commuting accidents) which introduction of Safety Passport roughly indicating that NIOSH together Programme in 2004. with other training providers complements the Ministry’s objective of reducing the number of accidents at the No. of Participants workplace. No. of Courses 87,149 4,000 100,000 81,458 90,000 81,810 90,00080,000 71,941 3,500 73,858 80,00070,000 69,132 59,972 3,000 63,423 61,182 70,00060,000 57,589 58,321 56,339 54,134 57,656 55,208 52,304 2,500 60,00050,000 41,534 41,128 43,885 2,000 50,000 40,617 38,657 40,000 35,947 28,149 34,394 40,000 20,954 35,616 1,500 17,499 30,000 20,814 22,040 16,439 13,089 30,000 18,387 16,828 17,297 17,704 17,682 18,187 20,000 16,828 404 9,688 1,000 293 6,805 3416,088 20,000 10,000 1,099 1,624 1,635 2,321 2,768 3,342 3,626 500 10,000 595 523 567 600 0 0 0 2002 2003 2004 2005 2006 2007 2008 2009 2010 97 19 8 99 00 20 1 02 20 3 04 20 5 06 07 20 8 09 10 Total Accidents Reported Industrial Accidents Commuting Accidents 9 0 0 0 0 19 19 20 20 20 20 20 20 20
  • 16. Kuala Lumpur Convention Center 1,261 10 1,204 '0 9 Sunway Pyramid Convention Centre 1,038 '0 8 Kuala Lumpur Convention Center '07 Genting International Convention Center 1,026 '0 6 Sunway Pyramid Convention Centre 1,090 '0 5 Putra World Trade Centre 1,024 '0 4 Sunway Pyramid Convention Centre 870 785 '03 Sunway Pyramid Convention Centre 550 '0 2 Putra World Trade Centre '0 1 Mines International Exhibition & Convention Centre 183 '00 Hotel Equatorial, Bangi 314 '9 9 Theatrette NIOSH, Bangi 250 '9 8 Theatrette NIOSH, Bangi 222 0 200 400 600 800 1000 1200 161400
  • 17. Member country in ASEAN-OSHNetwork Malaysian Technical Cooperation Program (MTCP) ASEAN-OSHNET Safety and Health Officer for Developing Countries (ISHO): 1st – 23rd June 2009 (1st batch); and 3rd – 25th May 2010 (2nd batch). Trainers of OSH for Developing Countries (ITOSH), 4th – 15th Oct 2010 Affiliate member in Asia Pacific Occupational Safety and Health Organization (APOSHO) ASEAN Service Employees Trade Union Council (ASETUC) ILO: Center for Information on OSH (CIS) 17
  • 18. ASEAN-OSHNET Competency enables the local and regional industry to have a pool of highly skilled workforce to support strong performance in the global economy because the employers and individuals will be at the center of training. As a Member Country of ASEAN OSH Network (ASEAN OSHNET), Malaysia has reaped some observable benefits from the ASEAN OSHNET activities especially during its tenure as the ASEAN OSHNET Secretariat (2004-2008) with the office located in NIOSH. Since then NIOSH has received several participation in our training programmes from the ASEAN countries. 18
  • 19.
  • 20. One of the biggest achievement of internationalizing competence of OSH in Malaysia is by DOSH who has managed to secure training grants from the Malaysian Technical Cooperation Program (MTCP) and had organized the 3 weeks Safety and Health Officer Program for Developing Countries (ISHO) in 2009 at NIOSH. The second batch for this programme was also successfully held in NIOSH early this year followed by Trainers Program for Developing Countries (ITOSH) organized in October 2010. These efforts also act as a platform for the ministry, in particular DOSH to promote Malaysian expertise to those countries that have not established OSH management system. 20
  • 21.
  • 22. NIOSH Malaysia is an affiliate member in the Asia Pacific Occupational Safety and Health Organization (APOSHO). APOSHO is an international body composed of non-profit professional organizations devoted to the prevention of occupational accidents and diseases. Although full membership is given to non-governmental organizations in the Asia-Pacific region, any occupational safety and health organizations, even in the regions other than the Asia-Pacific, can join the APOSHO as associate or affiliate members. NIOSH has continuously presenting papers in APOSHO’s Annual Conference which is held by turns on voluntary basis. 22
  • 23. APOSHO 24 Korea, 2009 APOSHO 25 Mauritius, 2010 APOSHO 23 Singapore, 2007 APOSHO 22 Bangkok, 2006
  • 24. The ASEAN Services Employees Trade Union Council (ASETUC) founded on 27 March 2007 in Kuala Lumpur is a network of trade unions in the ASEAN region to formulate and implement a consolidated trade union response to the fast moving economic and social development in ASEAN. It was created by the joint efforts of the three Global Union Federations (GUFs) namely UNI Global Asia Pacific Regional Office(UNI Apro), Building and Wood Workers International Asia Pacific (BWI AP) and Public Services International Asia Pacific (PSI AP). NIOSH has facilitated ASETUC by providing the trainers for their activities. 24
  • 25.
  • 26. The International Occupational Safety and Health Information Centre (CIS) is the knowledge management arm of the Programme on Safety and Health at Work and the Environment (SafeWork). Its goal is to ensure that workers and everyone concerned with their protection have access to the facts they need to prevent occupational injuries and diseases. The original 11-member network of National Centres has grown to cover 100 countries all over the world. NIOSH representing Malaysia is one of the many ILO member States – National and Collaborating Centres. To date, CIS is disseminating the information on courses offered by the International Training Centre of the ILO. For more info, please visit www.niosh.com.my/cis.html 26
  • 27. As the OSH training and research arm of the Ministry, NIOSH has the advantage to further explore all possibilities pertaining to sharing and exchange of OSH resources, expertise and information between regional and international countries. Through DOSH, NIOSH was able to provide training under the MTCP grants and ASEAN OSHNET activities. As a company, NIOSH is also able to foster good relationship with our counterpart agency all over the world and benchmark special projects such as Safe Community from Hong Kong and managing small and medium industries from Cambodia. These networking and partnership has opened the way to future growth and expansion of NIOSH services at both regional and international level. 27