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Targeting the right audience on a budget

            Or the importance of finding your niche




             Part 2 of 5 of our talks to young entrepreneurs during START UP BRITAIN week.
                                     Speakers: Les Mear & Philip Slade

                                Backed by the Marketing Agencies Association (MAA)
                                              www.startupbritain.org
                                         www.marketingagencies.org.uk
                                        www.fanclubcommunications.com



7/19/12              Philip Slade : Fanclub Group : Targeting the right Audience                                                                   1
                                                                                   Images used for illustration purposes only, no rights claimed
What we are going to talk about



           •    Who are your audience?
           •    How to find out who could be your audience
           •    How to calculate who best to market to
           •    The free tools available
           •    A check list for your brand




7/19/12                  Philip Slade : Fanclub Group : Targeting the right Audience                                                                   2
                                                                                       Images used for illustration purposes only, no rights claimed
Created by kcatoto seen on http://visual.ly
7/19/12   Philip Slade : Fanclub Group : Targeting the right Audience                                                                                                                 3
                                                                        Images used for illustration purposes only, no rights claimed
•     Who are you marketing to?
           –  Customers
           –  Fans
           –  Potential staff
           –  Investors

    •     How many of them are there?
    •     Where do they live?
    •     Who influences them?


7/19/12                   Philip Slade : Fanclub Group : Targeting the right Audience                                                                   4
                                                                                        Images used for illustration purposes only, no rights claimed
Find your niche
                                               But be nimble enough to find another one




7/19/12      Philip Slade : Fanclub Group : Targeting the right Audience                                                                   5
                                                                           Images used for illustration purposes only, no rights claimed
Your brand
    cannot appeal
    to everyone




7/19/12      Philip Slade : Fanclub Group : Targeting the right Audience                                                                   6
                                                                           Images used for illustration purposes only, no rights claimed
Pinterest: Watch and keep watching
          who is buying your brand




7/19/12            Philip Slade : Fanclub Group : Targeting the right Audience                                                                   7
                                                                                 Images used for illustration purposes only, no rights claimed
The old model was to elaborately test
          behind closed doors using endless focus
          groups. Nothing exciting came from this
          process.

          The new model is get your brand out and
          learn in a live environment.
          More exciting, bigger chance of failure.
          But a gazillion times more            Target
          profitable audience profile          Simplify
                                                                                                                                               Focus
7/19/12              Philip Slade : Fanclub Group : Targeting the right Audience                                                                       8
                                                                                   Images used for illustration purposes only, no rights claimed
Burbn.com


                                                 “…We had built a really neat
                                                 mobile web app that let you
                                                 check-in to locations, make
                                                 plans, earn points for your
                                                 actions, post pictures and much
                                                 more…we had a lot to tell
                                                 people about”

                                                 Kevin Systrom, Founder




7/19/12   Philip Slade : Fanclub Group : Targeting the right Audience                                                                   9
                                                                        Images used for illustration purposes only, no rights claimed
Users were really only using the photo element.
          The founders took a deep breath and changed
          direction to focus on a single feature
7/19/12        Philip Slade : Fanclub Group : Targeting the right Audience                                                                   10
                                                                             Images used for illustration purposes only, no rights claimed
•    $500K in funding
                                                                                                                •       $50 Million+ Funding
                           •    Less than 10K beta users
                                                                                                                •       Purchased by Facebook for $1 Billion
                                                                                                                •       37 Million+ users




     READ MORE it’s a great story:
     http://articles.businessinsider.com/2012-04-10/tech/31316229_1_facebook-mafia-wars-quora
     http://joel.is/post/22436341176/achieving-overnight-success-kevin-systrom
     http://www.fastcompany.com/1830143/facebooks-flirtation-with-instagram-how-kevin-systrom-couldnt-refuse-mark-zuckerberg-twice
     http://ecorner.stanford.edu/author/kevin_systrom

7/19/12                                       Philip Slade : Fanclub Group : Targeting the right Audience                                                                   11
                                                                                                            Images used for illustration purposes only, no rights claimed
To repeat our question.
          Who are your audience
          and what do they want?
                                                                                 Who are they now

                                                                                 Who could they be?




                                                                    And who don’t you want?
7/19/12            Philip Slade : Fanclub Group : Targeting the right Audience                                                                     12
                                                                                   Images used for illustration purposes only, no rights claimed
7/19/12   Philip Slade : Fanclub Group : Targeting the right Audience                                                                   13
                                                                        Images used for illustration purposes only, no rights claimed
Good news,
                                                                        Facebook knows
                                                                        who they are




7/19/12   Philip Slade : Fanclub Group : Targeting the right Audience                                                                   14
                                                                        Images used for illustration purposes only, no rights claimed
Linkedin is also
          your friend




7/19/12            Philip Slade : Fanclub Group : Targeting the right Audience                                                                   15
                                                                                 Images used for illustration purposes only, no rights claimed
But Google is your bestest friend




7/19/12          Philip Slade : Fanclub Group : Targeting the right Audience                                                                   16
                                                                               Images used for illustration purposes only, no rights claimed
So you know how many there
          are and where they live,
          but what do they look like?




7/19/12           Philip Slade : Fanclub Group : Targeting the right Audience                                                                   17
                                                                                Images used for illustration purposes only, no rights claimed
An example




7/19/12        Philip Slade : Fanclub Group : Targeting the right Audience                                                                   18
                                                                             Images used for illustration purposes only, no rights claimed
Building a picture of the
          audience using observational
          language

                                (Diageo	
  example)	
  




7/19/12         Philip Slade : Fanclub Group : Targeting the right Audience                                                                   19
                                                                              Images used for illustration purposes only, no rights claimed
Simplify, be brutal, who might buy




                                (Diageo	
  example)	
  




7/19/12         Philip Slade : Fanclub Group : Targeting the right Audience                                                                   20
                                                                              Images used for illustration purposes only, no rights claimed
7/19/12   Philip Slade : Fanclub Group : Targeting the right Audience                                                                   21
                                                                        Images used for illustration purposes only, no rights claimed
Take one chunk at a time
          Invest in those talking about buying*
          Target the might buys, play nice with
          the will buys.




7/19/12           Philip Slade : Fanclub Group : Targeting the right Audience                                                                   22
                                                                                Images used for illustration purposes only, no rights claimed
Fast facts: Not
                                        definitive but these
                                        are sources we use
                                        most days
                                                                                           Facebook.com/advertising
                                                                                           Linkedin.com/ads
                                                                                           Google/trends
                                                                                           Pewresearch.org
                                                                                           igd.com
                                                                                           Statistics.gov.uk
                                                                                           Socialmention.com
                                                                                           Wavemetrics.com
                                                                                           Twentyfeet.com
                                                                                           Infochimps.com
                                                                                           Thinkwithgoogle.com/mobileplanet
                                                                                           Marketingcharts.com
                                                                                           Infosthetics.com
                                                                                           http://gorumors.com/crunchies

7/19/12   Philip Slade : Fanclub Group : Targeting the right Audience                                                                   23
                                                                        Images used for illustration purposes only, no rights claimed
A check list for your brand

                  •  Build a picture of prime,
                     secondary and tertiary
                     audiences

                  •  Re-check brand offer against
                     audience lifestyle traits

                  •  Measure, adapt, refocus

                  •  Keep watching


7/19/12            Philip Slade : Fanclub Group : Targeting the right Audience                                                                   24
                                                                                 Images used for illustration purposes only, no rights claimed
Did we mention it never stops?




7/19/12            Philip Slade : Fanclub Group : Targeting the right Audience                                                                   25
                                                                                 Images used for illustration purposes only, no rights claimed
7/19/12   Philip Slade : Fanclub Group : Targeting the right Audience                                                                   26
                                                                        Images used for illustration purposes only, no rights claimed
THANK YOU that was a topline on targeting.

          Part 2 in our 5 part Start Up Britain session 19 July 2012




                                      Speakers: Les Mear & Philip Slade

                            Backed by the Marketing Agencies Association (MAA)
                                          www.startupbritain.org
                                     www.marketingagencies.org.uk
                                    www.fanclubcommunications.com


7/19/12                Philip Slade : Fanclub Group : Media Marxism                                                                   27
                                                                      Images used for illustration purposes only, no rights claimed

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3.Audience Targetting

  • 1. Targeting the right audience on a budget Or the importance of finding your niche Part 2 of 5 of our talks to young entrepreneurs during START UP BRITAIN week. Speakers: Les Mear & Philip Slade Backed by the Marketing Agencies Association (MAA) www.startupbritain.org www.marketingagencies.org.uk www.fanclubcommunications.com 7/19/12 Philip Slade : Fanclub Group : Targeting the right Audience 1 Images used for illustration purposes only, no rights claimed
  • 2. What we are going to talk about •  Who are your audience? •  How to find out who could be your audience •  How to calculate who best to market to •  The free tools available •  A check list for your brand 7/19/12 Philip Slade : Fanclub Group : Targeting the right Audience 2 Images used for illustration purposes only, no rights claimed
  • 3. Created by kcatoto seen on http://visual.ly 7/19/12 Philip Slade : Fanclub Group : Targeting the right Audience 3 Images used for illustration purposes only, no rights claimed
  • 4. •  Who are you marketing to? –  Customers –  Fans –  Potential staff –  Investors •  How many of them are there? •  Where do they live? •  Who influences them? 7/19/12 Philip Slade : Fanclub Group : Targeting the right Audience 4 Images used for illustration purposes only, no rights claimed
  • 5. Find your niche But be nimble enough to find another one 7/19/12 Philip Slade : Fanclub Group : Targeting the right Audience 5 Images used for illustration purposes only, no rights claimed
  • 6. Your brand cannot appeal to everyone 7/19/12 Philip Slade : Fanclub Group : Targeting the right Audience 6 Images used for illustration purposes only, no rights claimed
  • 7. Pinterest: Watch and keep watching who is buying your brand 7/19/12 Philip Slade : Fanclub Group : Targeting the right Audience 7 Images used for illustration purposes only, no rights claimed
  • 8. The old model was to elaborately test behind closed doors using endless focus groups. Nothing exciting came from this process. The new model is get your brand out and learn in a live environment. More exciting, bigger chance of failure. But a gazillion times more Target profitable audience profile Simplify Focus 7/19/12 Philip Slade : Fanclub Group : Targeting the right Audience 8 Images used for illustration purposes only, no rights claimed
  • 9. Burbn.com “…We had built a really neat mobile web app that let you check-in to locations, make plans, earn points for your actions, post pictures and much more…we had a lot to tell people about” Kevin Systrom, Founder 7/19/12 Philip Slade : Fanclub Group : Targeting the right Audience 9 Images used for illustration purposes only, no rights claimed
  • 10. Users were really only using the photo element. The founders took a deep breath and changed direction to focus on a single feature 7/19/12 Philip Slade : Fanclub Group : Targeting the right Audience 10 Images used for illustration purposes only, no rights claimed
  • 11. •  $500K in funding •  $50 Million+ Funding •  Less than 10K beta users •  Purchased by Facebook for $1 Billion •  37 Million+ users READ MORE it’s a great story: http://articles.businessinsider.com/2012-04-10/tech/31316229_1_facebook-mafia-wars-quora http://joel.is/post/22436341176/achieving-overnight-success-kevin-systrom http://www.fastcompany.com/1830143/facebooks-flirtation-with-instagram-how-kevin-systrom-couldnt-refuse-mark-zuckerberg-twice http://ecorner.stanford.edu/author/kevin_systrom 7/19/12 Philip Slade : Fanclub Group : Targeting the right Audience 11 Images used for illustration purposes only, no rights claimed
  • 12. To repeat our question. Who are your audience and what do they want? Who are they now Who could they be? And who don’t you want? 7/19/12 Philip Slade : Fanclub Group : Targeting the right Audience 12 Images used for illustration purposes only, no rights claimed
  • 13. 7/19/12 Philip Slade : Fanclub Group : Targeting the right Audience 13 Images used for illustration purposes only, no rights claimed
  • 14. Good news, Facebook knows who they are 7/19/12 Philip Slade : Fanclub Group : Targeting the right Audience 14 Images used for illustration purposes only, no rights claimed
  • 15. Linkedin is also your friend 7/19/12 Philip Slade : Fanclub Group : Targeting the right Audience 15 Images used for illustration purposes only, no rights claimed
  • 16. But Google is your bestest friend 7/19/12 Philip Slade : Fanclub Group : Targeting the right Audience 16 Images used for illustration purposes only, no rights claimed
  • 17. So you know how many there are and where they live, but what do they look like? 7/19/12 Philip Slade : Fanclub Group : Targeting the right Audience 17 Images used for illustration purposes only, no rights claimed
  • 18. An example 7/19/12 Philip Slade : Fanclub Group : Targeting the right Audience 18 Images used for illustration purposes only, no rights claimed
  • 19. Building a picture of the audience using observational language (Diageo  example)   7/19/12 Philip Slade : Fanclub Group : Targeting the right Audience 19 Images used for illustration purposes only, no rights claimed
  • 20. Simplify, be brutal, who might buy (Diageo  example)   7/19/12 Philip Slade : Fanclub Group : Targeting the right Audience 20 Images used for illustration purposes only, no rights claimed
  • 21. 7/19/12 Philip Slade : Fanclub Group : Targeting the right Audience 21 Images used for illustration purposes only, no rights claimed
  • 22. Take one chunk at a time Invest in those talking about buying* Target the might buys, play nice with the will buys. 7/19/12 Philip Slade : Fanclub Group : Targeting the right Audience 22 Images used for illustration purposes only, no rights claimed
  • 23. Fast facts: Not definitive but these are sources we use most days Facebook.com/advertising Linkedin.com/ads Google/trends Pewresearch.org igd.com Statistics.gov.uk Socialmention.com Wavemetrics.com Twentyfeet.com Infochimps.com Thinkwithgoogle.com/mobileplanet Marketingcharts.com Infosthetics.com http://gorumors.com/crunchies 7/19/12 Philip Slade : Fanclub Group : Targeting the right Audience 23 Images used for illustration purposes only, no rights claimed
  • 24. A check list for your brand •  Build a picture of prime, secondary and tertiary audiences •  Re-check brand offer against audience lifestyle traits •  Measure, adapt, refocus •  Keep watching 7/19/12 Philip Slade : Fanclub Group : Targeting the right Audience 24 Images used for illustration purposes only, no rights claimed
  • 25. Did we mention it never stops? 7/19/12 Philip Slade : Fanclub Group : Targeting the right Audience 25 Images used for illustration purposes only, no rights claimed
  • 26. 7/19/12 Philip Slade : Fanclub Group : Targeting the right Audience 26 Images used for illustration purposes only, no rights claimed
  • 27. THANK YOU that was a topline on targeting. Part 2 in our 5 part Start Up Britain session 19 July 2012 Speakers: Les Mear & Philip Slade Backed by the Marketing Agencies Association (MAA) www.startupbritain.org www.marketingagencies.org.uk www.fanclubcommunications.com 7/19/12 Philip Slade : Fanclub Group : Media Marxism 27 Images used for illustration purposes only, no rights claimed