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© 2016 Just Leading Solutions LLC – All Rights Reserved.
DC Enterprise Agilists | Jun-20-2016
Fabiola Eyholzer | @FabiolaEyholzer | #AgileHR
Agile HR –
The 21st Century People Approach
Great vision without great people is irrelevant.
– Jim Collins
© 2016 Just Leading Solutions LLC – All Rights Reserved.
Jun-20-2016Agile HR – The 21st Century People Approach 3
The Importance of People in VUCA Times
© 2016 Just Leading Solutions LLC – All Rights Reserved.The Importance of People in VUCA Times
Fact is: We live in VUCA times and have to respond to its
challenges
Jun-20-2016Agile HR – The 21st Century People Approach 4
Volatility
Uncertainty
Complexity
Ambiguity
© 2016 Just Leading Solutions LLC – All Rights Reserved.The Importance of People in VUCA Times
Todays currency for competitiveness are:
Talent, knowledge & leadership
Jun-20-2016Agile HR – The 21st Century People Approach 5
© 2016 Just Leading Solutions LLC – All Rights Reserved.The Importance of People in VUCA Times
That makes inspired, empowered, and engaged people
the live and soul of thriving organizations
Jun-20-2016Agile HR – The 21st Century People Approach 6
© 2016 Just Leading Solutions LLC – All Rights Reserved.The Importance of People in VUCA Times
And puts Human Resources on the map like never before
Jun-20-2016Agile HR – The 21st Century People Approach 7
© 2016 Just Leading Solutions LLC – All Rights Reserved.The Importance of People in VUCA Times
Agile HR is a reality – Look at the top HR trends 2016
Jun-20-2016Agile HR – The 21st Century People Approach 8
Jan-20-2016
2016 to
welcome the
acceleration of
agile adoption
outside IT
Jan-25-2016
HR drives
the agile
organization
Dec-1-2015
HR
embraces
agile (#1 of
11 HR Trends
for 2016)
© 2016 Just Leading Solutions LLC – All Rights Reserved.
Jun-20-2016
Realities of HR in Organizations
Agile HR – The 21st Century People Approach 9
© 2016 Just Leading Solutions LLC – All Rights Reserved.Realities of HR in Organizations
HR is the most misunderstood job family and many things
are (unjustly) said about HR
Jun-20-2016Agile HR – The 21st Century People Approach
HR is too
important to be
left to HR.
Harvard Business Review
HR lives
in a
bubble
HR is too focused on process
and is not a “big picture”
person.
EIU Survey C-Level Executives
Everyone
hates HR.
CBS News
HR people aren't the
sharpest tacks in the box.
Fast Company
HR’s job is to
be the policy
police and
the health ’n’
happiness
patrol.
Anyone
can do
HR
HR deals with the soft side of
business and is therefore not
accountable.
10
© 2016 Just Leading Solutions LLC – All Rights Reserved.Realities of HR in Organizations
Many people decisions and policies are dictated by hidden
forces, especially Finance and Legal
Jun-20-2016Agile HR – The 21st Century People Approach 11
© 2016 Just Leading Solutions LLC – All Rights Reserved.Realities of HR in Organizations
HR instruments are driven to handle poor performance
and mediocrity
Jun-20-2016Agile HR – The 21st Century People Approach 12
© 2016 Just Leading Solutions LLC – All Rights Reserved.Realities of HR in Organizations
HR instruments must make up for weak managers and
uninspiring leaders, costing companies billions
Jun-20-2016Agile HR – The 21st Century People Approach 13
© 2016 Just Leading Solutions LLC – All Rights Reserved.Realities of HR in Organizations
No more! It is time for People Operations
Jun-20-2016Agile HR – The 21st Century People Approach 14
© 2016 Just Leading Solutions LLC – All Rights Reserved.
Jun-20-2016
Lean | Agile People Operations
Agile HR – The 21st Century People Approach 15
© 2016 Just Leading Solutions LLC – All Rights Reserved.Lean | Agile People Operations
Lean | Agile People Ops is about creating inspiring and
engaging places of work where talents can thrive
Jun-20-2016Agile HR – The 21st Century People Approach 16
© 2016 Just Leading Solutions LLC – All Rights Reserved.Lean | Agile People Operations
Agile People Pros have a strong understanding of 21st
century employees and organizations
Jun-20-2016Agile HR – The 21st Century People Approach 17
© 2016 Just Leading Solutions LLC – All Rights Reserved.Lean | Agile People Operations
Agile HR solutions are accessible and accommodating –
while being co-created and constantly evolving
Jun-20-2016Agile HR – The 21st Century People Approach 18
© 2016 Just Leading Solutions LLC – All Rights Reserved.Lean | Agile People Operations
Agility in HR means building a responsive HR organization
as well as providing winning People solutions
Jun-20-2016Agile HR – The 21st Century People Approach 19
Agile HR
Solutions
Agile HR
Organization
© 2016 Just Leading Solutions LLC – All Rights Reserved.
Jun-20-2016Agile HR – The 21st Century People Approach 20
Agile HR Practices
© 2016 Just Leading Solutions LLC – All Rights Reserved.Agile HR Practices
Embrace the new talent contract and the power shift in
favor of intrinsically motivated employees
Jun-20-2016Agile HR – The 21st Century People Approach 21
© 2016 Just Leading Solutions LLC – All Rights Reserved.Agile HR Practices
Create inspiring place of work and foster continuous
engagement
Jun-20-2016Agile HR – The 21st Century People Approach 22
© 2016 Just Leading Solutions LLC – All Rights Reserved.Agile HR Practices
Hire for attitude and fit and rock at onboarding
Jun-20-2016Agile HR – The 21st Century People Approach 23
© 2016 Just Leading Solutions LLC – All Rights Reserved.Agile HR Practices
Move to an Iterative Performance Flow and eliminate
employee appraisals
Jun-20-2016Agile HR – The 21st Century People Approach 24
© 2016 Just Leading Solutions LLC – All Rights Reserved.Agile HR Practices
Strive for continuous improvement and support impactful
learning
Jun-20-2016Agile HR – The 21st Century People Approach 25
© 2016 Just Leading Solutions LLC – All Rights Reserved.Agile HR Practices
Empower and support through inspiring leadership
Jun-20-2016Agile HR – The 21st Century People Approach 26
© 2016 Just Leading Solutions LLC – All Rights Reserved.Agile HR Practices
Take the issue of money off the table
Jun-20-2016Agile HR – The 21st Century People Approach 27
© 2016 Just Leading Solutions LLC – All Rights Reserved.Agile HR Practices
Offer meaningful growth opportunities
Jun-20-2016Agile HR – The 21st Century People Approach 28
© 2016 Just Leading Solutions LLC – All Rights Reserved.
Jun-20-2016Agile HR – The 21st Century People Approach 29
Agile HR Journey
Agile HR Journey
Agile HR – The 21st Century People Approach 30
The need for a new take on HR is closely linked
to the Agile Transformation Journey
Jun-20-2016
1
2
3
4
5
Impending
issues are not
yet apparent
and HR
proceeds as
usual
Discrepancies
between agile
and corporate
HR occur but
are dealt with
according to
regulations
Transitional
instruments
allow to
bridge agile
teams
requests with
corporate HR
demands
HR tools are
being
reinvented to
fit the
essentials and
culture of
successful
lean | agile
teams and
units
HR
organization
is redesigned
according to
lean | agile
values,
principles and
practices
Agile HR Journey
An approach to Agile People Initiatives –
Jun-20-2016Agile HR – The 21st Century People Approach
Agile HR
Assessment
Iterate
Plan
Do
Check
Adjust
Trigger
Agile HR
Vision
Specific
Challenge(s)
ROI Review
(Terminate)
Initiate
Backlog
Refinement
Train &
Educate
Initial
Retrospective &
Backlog
Lightweight
Business Case
31
TriggerTrigger | InitiateTrigger | Initiate | Iterate
© 2016 Just Leading Solutions LLC – All Rights Reserved.
Jun-20-2016Agile HR – The 21st Century People Approach 32
Agile HR Journey – Some Quick Tips
Agile HR Journey
Involve your HR Pros!
– Seriously!
Jun-20-2016Agile HR – The 21st Century People Approach 33
Agile HR Journey
Set them up for success!
– Set them up like you would any other Agile team
Jun-20-2016Agile HR – The 21st Century People Approach 34
Agile HR Journey
Guide their agile journey!
– Give them a fulltime agile coach
Jun-20-2016Agile HR – The 21st Century People Approach 35
Agile HR Journey
Training them in agile is not enough!
– Help them translate it into an HR settings
Jun-20-2016Agile HR – The 21st Century People Approach 36
Agile HR Journey
Cut them some slack!
– Remember when you started out?
Jun-20-2016Agile HR – The 21st Century People Approach 37
Agile HR Journey
Let them have some fun too!
– Hackathons, Open Space etc. do transfer
Jun-20-2016Agile HR – The 21st Century People Approach 38
Agile HR Journey
Understand YOUR organization and find your way!
– Best practices are probably best somewhere else
Jun-20-2016Agile HR – The 21st Century People Approach 39
Agile HR Journey
An investment in Lean | Agile People Operations is an
investment in your People!
Jun-20-2016Agile HR – The 21st Century People Approach 40
To win in the marketplace you must first win in
the workplace.
– Doug Conant, CEO of Campbell’s Soup
Thank you!
Just Leading Solutions
275 Madison Avenue
14th Floor
New York, NY 10016
nyc@justleadingsolutions.com
www.justleadingsolutions.com
Fabiola Eyholzer
CEO
fabiola.eyholzer@justleadingsolutions.com
+1 908 340 8091
@FabiolaEyholzer
Jun-20-2016Agile HR – The 21st Century People Approach 42

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DC Enterprise Agilists | Agile HR – The 21st Century People Approach

  • 1. © 2016 Just Leading Solutions LLC – All Rights Reserved. DC Enterprise Agilists | Jun-20-2016 Fabiola Eyholzer | @FabiolaEyholzer | #AgileHR Agile HR – The 21st Century People Approach
  • 2. Great vision without great people is irrelevant. – Jim Collins
  • 3. © 2016 Just Leading Solutions LLC – All Rights Reserved. Jun-20-2016Agile HR – The 21st Century People Approach 3 The Importance of People in VUCA Times
  • 4. © 2016 Just Leading Solutions LLC – All Rights Reserved.The Importance of People in VUCA Times Fact is: We live in VUCA times and have to respond to its challenges Jun-20-2016Agile HR – The 21st Century People Approach 4 Volatility Uncertainty Complexity Ambiguity
  • 5. © 2016 Just Leading Solutions LLC – All Rights Reserved.The Importance of People in VUCA Times Todays currency for competitiveness are: Talent, knowledge & leadership Jun-20-2016Agile HR – The 21st Century People Approach 5
  • 6. © 2016 Just Leading Solutions LLC – All Rights Reserved.The Importance of People in VUCA Times That makes inspired, empowered, and engaged people the live and soul of thriving organizations Jun-20-2016Agile HR – The 21st Century People Approach 6
  • 7. © 2016 Just Leading Solutions LLC – All Rights Reserved.The Importance of People in VUCA Times And puts Human Resources on the map like never before Jun-20-2016Agile HR – The 21st Century People Approach 7
  • 8. © 2016 Just Leading Solutions LLC – All Rights Reserved.The Importance of People in VUCA Times Agile HR is a reality – Look at the top HR trends 2016 Jun-20-2016Agile HR – The 21st Century People Approach 8 Jan-20-2016 2016 to welcome the acceleration of agile adoption outside IT Jan-25-2016 HR drives the agile organization Dec-1-2015 HR embraces agile (#1 of 11 HR Trends for 2016)
  • 9. © 2016 Just Leading Solutions LLC – All Rights Reserved. Jun-20-2016 Realities of HR in Organizations Agile HR – The 21st Century People Approach 9
  • 10. © 2016 Just Leading Solutions LLC – All Rights Reserved.Realities of HR in Organizations HR is the most misunderstood job family and many things are (unjustly) said about HR Jun-20-2016Agile HR – The 21st Century People Approach HR is too important to be left to HR. Harvard Business Review HR lives in a bubble HR is too focused on process and is not a “big picture” person. EIU Survey C-Level Executives Everyone hates HR. CBS News HR people aren't the sharpest tacks in the box. Fast Company HR’s job is to be the policy police and the health ’n’ happiness patrol. Anyone can do HR HR deals with the soft side of business and is therefore not accountable. 10
  • 11. © 2016 Just Leading Solutions LLC – All Rights Reserved.Realities of HR in Organizations Many people decisions and policies are dictated by hidden forces, especially Finance and Legal Jun-20-2016Agile HR – The 21st Century People Approach 11
  • 12. © 2016 Just Leading Solutions LLC – All Rights Reserved.Realities of HR in Organizations HR instruments are driven to handle poor performance and mediocrity Jun-20-2016Agile HR – The 21st Century People Approach 12
  • 13. © 2016 Just Leading Solutions LLC – All Rights Reserved.Realities of HR in Organizations HR instruments must make up for weak managers and uninspiring leaders, costing companies billions Jun-20-2016Agile HR – The 21st Century People Approach 13
  • 14. © 2016 Just Leading Solutions LLC – All Rights Reserved.Realities of HR in Organizations No more! It is time for People Operations Jun-20-2016Agile HR – The 21st Century People Approach 14
  • 15. © 2016 Just Leading Solutions LLC – All Rights Reserved. Jun-20-2016 Lean | Agile People Operations Agile HR – The 21st Century People Approach 15
  • 16. © 2016 Just Leading Solutions LLC – All Rights Reserved.Lean | Agile People Operations Lean | Agile People Ops is about creating inspiring and engaging places of work where talents can thrive Jun-20-2016Agile HR – The 21st Century People Approach 16
  • 17. © 2016 Just Leading Solutions LLC – All Rights Reserved.Lean | Agile People Operations Agile People Pros have a strong understanding of 21st century employees and organizations Jun-20-2016Agile HR – The 21st Century People Approach 17
  • 18. © 2016 Just Leading Solutions LLC – All Rights Reserved.Lean | Agile People Operations Agile HR solutions are accessible and accommodating – while being co-created and constantly evolving Jun-20-2016Agile HR – The 21st Century People Approach 18
  • 19. © 2016 Just Leading Solutions LLC – All Rights Reserved.Lean | Agile People Operations Agility in HR means building a responsive HR organization as well as providing winning People solutions Jun-20-2016Agile HR – The 21st Century People Approach 19 Agile HR Solutions Agile HR Organization
  • 20. © 2016 Just Leading Solutions LLC – All Rights Reserved. Jun-20-2016Agile HR – The 21st Century People Approach 20 Agile HR Practices
  • 21. © 2016 Just Leading Solutions LLC – All Rights Reserved.Agile HR Practices Embrace the new talent contract and the power shift in favor of intrinsically motivated employees Jun-20-2016Agile HR – The 21st Century People Approach 21
  • 22. © 2016 Just Leading Solutions LLC – All Rights Reserved.Agile HR Practices Create inspiring place of work and foster continuous engagement Jun-20-2016Agile HR – The 21st Century People Approach 22
  • 23. © 2016 Just Leading Solutions LLC – All Rights Reserved.Agile HR Practices Hire for attitude and fit and rock at onboarding Jun-20-2016Agile HR – The 21st Century People Approach 23
  • 24. © 2016 Just Leading Solutions LLC – All Rights Reserved.Agile HR Practices Move to an Iterative Performance Flow and eliminate employee appraisals Jun-20-2016Agile HR – The 21st Century People Approach 24
  • 25. © 2016 Just Leading Solutions LLC – All Rights Reserved.Agile HR Practices Strive for continuous improvement and support impactful learning Jun-20-2016Agile HR – The 21st Century People Approach 25
  • 26. © 2016 Just Leading Solutions LLC – All Rights Reserved.Agile HR Practices Empower and support through inspiring leadership Jun-20-2016Agile HR – The 21st Century People Approach 26
  • 27. © 2016 Just Leading Solutions LLC – All Rights Reserved.Agile HR Practices Take the issue of money off the table Jun-20-2016Agile HR – The 21st Century People Approach 27
  • 28. © 2016 Just Leading Solutions LLC – All Rights Reserved.Agile HR Practices Offer meaningful growth opportunities Jun-20-2016Agile HR – The 21st Century People Approach 28
  • 29. © 2016 Just Leading Solutions LLC – All Rights Reserved. Jun-20-2016Agile HR – The 21st Century People Approach 29 Agile HR Journey
  • 30. Agile HR Journey Agile HR – The 21st Century People Approach 30 The need for a new take on HR is closely linked to the Agile Transformation Journey Jun-20-2016 1 2 3 4 5 Impending issues are not yet apparent and HR proceeds as usual Discrepancies between agile and corporate HR occur but are dealt with according to regulations Transitional instruments allow to bridge agile teams requests with corporate HR demands HR tools are being reinvented to fit the essentials and culture of successful lean | agile teams and units HR organization is redesigned according to lean | agile values, principles and practices
  • 31. Agile HR Journey An approach to Agile People Initiatives – Jun-20-2016Agile HR – The 21st Century People Approach Agile HR Assessment Iterate Plan Do Check Adjust Trigger Agile HR Vision Specific Challenge(s) ROI Review (Terminate) Initiate Backlog Refinement Train & Educate Initial Retrospective & Backlog Lightweight Business Case 31 TriggerTrigger | InitiateTrigger | Initiate | Iterate
  • 32. © 2016 Just Leading Solutions LLC – All Rights Reserved. Jun-20-2016Agile HR – The 21st Century People Approach 32 Agile HR Journey – Some Quick Tips
  • 33. Agile HR Journey Involve your HR Pros! – Seriously! Jun-20-2016Agile HR – The 21st Century People Approach 33
  • 34. Agile HR Journey Set them up for success! – Set them up like you would any other Agile team Jun-20-2016Agile HR – The 21st Century People Approach 34
  • 35. Agile HR Journey Guide their agile journey! – Give them a fulltime agile coach Jun-20-2016Agile HR – The 21st Century People Approach 35
  • 36. Agile HR Journey Training them in agile is not enough! – Help them translate it into an HR settings Jun-20-2016Agile HR – The 21st Century People Approach 36
  • 37. Agile HR Journey Cut them some slack! – Remember when you started out? Jun-20-2016Agile HR – The 21st Century People Approach 37
  • 38. Agile HR Journey Let them have some fun too! – Hackathons, Open Space etc. do transfer Jun-20-2016Agile HR – The 21st Century People Approach 38
  • 39. Agile HR Journey Understand YOUR organization and find your way! – Best practices are probably best somewhere else Jun-20-2016Agile HR – The 21st Century People Approach 39
  • 40. Agile HR Journey An investment in Lean | Agile People Operations is an investment in your People! Jun-20-2016Agile HR – The 21st Century People Approach 40
  • 41. To win in the marketplace you must first win in the workplace. – Doug Conant, CEO of Campbell’s Soup
  • 42. Thank you! Just Leading Solutions 275 Madison Avenue 14th Floor New York, NY 10016 nyc@justleadingsolutions.com www.justleadingsolutions.com Fabiola Eyholzer CEO fabiola.eyholzer@justleadingsolutions.com +1 908 340 8091 @FabiolaEyholzer Jun-20-2016Agile HR – The 21st Century People Approach 42