2. Giovanni Caruso"
Strategy Designer
Rodolfo Pinto"
Business Developer
Giorgio Ferrari"
Business Designer
Daniele Radici"
Innovation Specialist
BUSINESS DESIGN . INNOVATION . EXECUTION
3. q u o d ATTRAVERSO IL BUSINESS DESIGN
CAMBIARE LO STATUS QUO
7. AGENDA
09:00
09:30
INTRODUZIONE
09:30
11:00
CONTESTO ESTERNO E NUOVI STRUMENTI PER LE AZIENDE
11:00
11:15
BREAK
11:15
13:00
LABORATORIO PROGETTUALE CON BMC
13:00
14:30
PAUSA PRANZO
14:30
15:30
MM CHALLENGE
15:30
16:30
LE DUE BICI
16:30
16:45
BREAK
16:45
17:30
PERSONAL BUSINESS MODEL CANVAS
17. innovation, noun
in·no·va·tion / i-nə-’vā-shən
the action or process of innovating: "
make changes in something established, "
especially by introducing new methods, ideas, or products
[Oxford Dictionaries]
38. il modello di business descrive la modalità
attraverso la quale un’organizzazione "
crea, distribuisce e cattura valore
“
[A. Osterwalder, Business Model Generation]
39. MODELLO DI BUSINESS
COSA E’
§ uno strumento per progettare ciò
che si desidera sviluppare
§ un quadro sinottico di sintesi
§ una mappa di un percorso
evolutivo
§ un meccanismo di facilitazione
all’innovazione
A COSA SERVE
§ creare consapevolezza nei
manager e negli imprenditori
§ (re)agire in modo snello e rapido
§ mantenere uno sguardo costante
su percorsi evolutivi del business
§ innovare il modello di business e
non solo tecnologie, prodotti e/o
servizi
47. BUSINESS MODEL CANVAS
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REVENUE STREAMSCOST STRUCTURE
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KEY PARTNERS KEY ACTIVITIES VALUE PROPOSITION CUSTOMER RELATIONSHIP CUSTOMER SEGMENTS
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COST STRUCTURE REVENUE STREAMS
48. The Numbers
people trained in Strategyzer’s
Business Model Canvas Workshops
+ Masterclasses around the world
downloads of the Business Model Canvas
Business Model Generation books sold
translations of the book and the Canvas
online courses owned
certified trainers
universities in the USA have adopted
the book for at least one course
5,000,000+
≈1,000,000
2,000+
2,000
250+
30+
30+
98
DOWNLOAD
BOOK SOLD
PEOPLE TRAINED
ON LINE COURSES
UNIVERSITIES
BOOK & BMC TRANSLATIONS
CERTIFIED TRAINERS
I NUMERI
@ strategyzer.com - 2015!
51. MajorGoodSmallNoneContribution:
3.42
3.5
3.52
1 2 3 4
3.19
3.16
3.01
2.49
Better conversations on strategy
Better teamwork
Creating a shared language
Structured, practical outcomes
to implement
Better collaboration
across disciplines
Better collaboration across
geographical boundaries
Better ideas put on the table/
better brainstorming
strategic conversations
e.
COME CREA VALORE
@ strategyzer.com - 2015!
52. 3%
Develop
understanding
of B2B clients
as to Work
o work in very different areas
he majority of our surveyed
s Model Canvas to develop
s, launch new products
their existing business model
hlighted some of the most
anizations use it.
36%Development of an
entirely new business
21%New product/service
development within
existing business model
15%Renovate old
business model
2%
Organization
expansion
1.8%
Manage
multi-
disciplinary
teams
.7%
Mergers &
Acquisitions
19%Strategic reorientation
.8%
Investment
research
Reasons for using the Canvas
21
CON QUALE FINALITÀ
@ strategyzer.com - 2015!
53. 100
80
60
40
20
Model Canvas is trending upwards together with
the Lean Startup.
2008 2009 2010 2011 2013 2014
Blue Ocean Strategy
Lean Startup
Disruptive Innovation
Business Model Canvas
The number 100 represents peak search interest
QUANTO È DI INTERESSE
@ strategyzer.com - 2015!
54. 100
80
60
40
20
2008 2009 2010 2011
Strategic Plan
Business Model Canvas
Model Canvas to describe current and future strategy.
A Google Trend analysis shows how the traditional
strategic plan is losing popularity, while the Canvas is
gaining popularity. The latter was coined in 2009, while
the former has a much longer track record.
2013 2014
The number 100 represents peak search interest
STRATEGIC PLAN VS. BUSINESS MODEL CANVAS
@ strategyzer.com - 2015!
56. BUSINESS MODEL CANVAS
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COST STRUCTURE REVENUE STREAMS
57. BUSINESS MODEL CANVAS
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KEY RESOURCES CHANNELS
COST STRUCTURE REVENUE STREAMS
INFRASTRUTTURA
[HOW?]
CLIENTI
[WHO?]
ECONOMICS & FINANCE"
[COSTS & REVENUES]
OFFERTA
[WHAT?]
58. BUSINESS MODEL CANVAS
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KEY PARTNERS KEY ACTIVITIES VALUE PROPOSITION CUSTOMER RELATIONSHIP CUSTOMER SEGMENTS
KEY RESOURCES CHANNELS
COST STRUCTURE REVENUE STREAMS
PARTE DESTRA"
Rappresenta la parte di mercato e
sintetizza gli elementi necessari per
creare e distribuire la propria offerta di
valore.
59. BUSINESS MODEL CANVAS
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The makers of Business Model Generation and Strategyzer
KEY PARTNERS KEY ACTIVITIES VALUE PROPOSITION CUSTOMER RELATIONSHIP CUSTOMER SEGMENTS
KEY RESOURCES CHANNELS
COST STRUCTURE REVENUE STREAMS
CUSTOMER SEGMENT
"
Definiscono diversi gruppi di persone o
organizzazioni che l’impresa si propone di
raggiungere e servire.
Un'organizzazione deve prendere una
decisione consapevole scegliendo quali
segmenti servire e quali segmenti ignorare.
60. BUSINESS MODEL CANVAS
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CHANNELS
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: Business Model Foundry AG
The makers of Business Model Generation and Strategyzer
KEY PARTNERS KEY ACTIVITIES VALUE PROPOSITION CUSTOMER RELATIONSHIP CUSTOMER SEGMENTS
KEY RESOURCES CHANNELS
COST STRUCTURE REVENUE STREAMS
VALUE PROPOSITION
Descrive il pacchetto di prodotti
e servizi che creano valore per il
segmento di clientela."
La proposta di valore è il motivo
per cui i clienti si rivolgono a una
società piuttosto che a un’altra.
61. BUSINESS MODEL CANVAS
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CHANNELS
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KEY RESOURCES
: Business Model Foundry AG
The makers of Business Model Generation and Strategyzer
KEY PARTNERS KEY ACTIVITIES VALUE PROPOSITION CUSTOMER RELATIONSHIP CUSTOMER SEGMENTS
KEY RESOURCES CHANNELS
COST STRUCTURE REVENUE STREAMS
Rappresentano il denaro che una
società genera da ogni singolo
segmento di clientela."
I ricavi possono essere da
transazione o ricorrenti.
REVENUE STREAMS
62. BUSINESS MODEL CANVAS
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The makers of Business Model Generation and Strategyzer
KEY PARTNERS KEY ACTIVITIES VALUE PROPOSITION CUSTOMER RELATIONSHIP CUSTOMER SEGMENTS
KEY RESOURCES CHANNELS
COST STRUCTURE REVENUE STREAMS
DECIDE
PAGA
RICEVE
PROD
/SERV
PROMESSE
63. BUSINESS MODEL CANVAS
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CHANNELS
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: Business Model Foundry AG
The makers of Business Model Generation and Strategyzer
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KEY RESOURCES CHANNELS
COST STRUCTURE REVENUE STREAMS
1
65. BUSINESS MODEL CANVAS
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The makers of Business Model Generation and Strategyzer
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KEY RESOURCES CHANNELS
COST STRUCTURE REVENUE STREAMS
CHANNELS"
"
Sono i punti tramite cui l’azienda raggiunge
e comunica con i suoi segmenti di clientela
offrendo la propria proposta di valore.
66. BUSINESS MODEL CANVAS
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KEY RESOURCES CHANNELS
COST STRUCTURE REVENUE STREAMS
CUSTOMER RELATIONSHIP"
"
Descrive le tipologie di relazioni che
un’azienda stabilisce con uno specifico
segmento di clientela.
67. BUSINESS MODEL CANVAS
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KEY RESOURCES CHANNELS
COST STRUCTURE REVENUE STREAMS
PARTE SINISTRA"
Rappresenta la parte interna e descrive
gli elementi dell’infrastruttura con i quali
l’impresa crea valore.
68. BUSINESS MODEL CANVAS
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KEY RESOURCES CHANNELS
COST STRUCTURE REVENUE STREAMS
KEY ACTIVITIES
Sono le attività principali che la società
deve svolgere per far si che il business
model funzioni ed operi con successo.
69. BUSINESS MODEL CANVAS
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KEY RESOURCES
"
Sono le risorse principali necessarie a rendere
funzionante un modello di business."
Le risorse chiave possono essere fisiche,
finanziarie, intellettuali, o umane.
70. BUSINESS MODEL CANVAS
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KEY RESOURCES CHANNELS
COST STRUCTURE REVENUE STREAMS
KEY PARTNERS
"
Rappresentano la rete di fornitori e partner
che permettono di far funzionare un modello
di business."
Le aziende creano alleanze per ottimizzare
modelli di business, ridurre i rischi, o acquisire
risorse.
71. BUSINESS MODEL CANVAS
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The makers of Business Model Generation and Strategyzer
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KEY RESOURCES CHANNELS
COST STRUCTURE REVENUE STREAMS
Descrive tutti i costi sostenuti per il
funzionamento di un modello di
business."
Tali costi possono essere calcolati in
modo relativamente facile, dopo la
definizione delle risorse chiave, attività
chiave, partnership chiave, canali e
relazioni.
COST STRUCTURE
72. BUSINESS MODEL CANVAS
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The makers of Business Model Generation and Strategyzer
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KEY RESOURCES CHANNELS
COST STRUCTURE REVENUE STREAMS
77. BUSINESS MODEL CANVAS
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The makers of Business Model Generation and Strategyzer
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KEY RESOURCES CHANNELS
COST STRUCTURE REVENUE STREAMS
78. BUSINESS MODEL CANVAS
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KEY RESOURCES CHANNELS
COST STRUCTURE REVENUE STREAMS
79. BUSINESS MODEL CANVAS
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COST STRUCTURE REVENUE STREAMS
80. BUSINESS MODEL CANVAS
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The makers of Business Model Generation and Strategyzer
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KEY RESOURCES CHANNELS
COST STRUCTURE REVENUE STREAMS
83. BUSINESS MODEL CANVAS
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COST STRUCTURE REVENUE STREAMS
1 AFFEZIONATI
APPLE
MODAIOLI
NON
DIGITALI
84. BUSINESS MODEL CANVAS
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KEY RESOURCES CHANNELS
COST STRUCTURE REVENUE STREAMS
MODAIOLI
DEVICE
iPHONE
STATUS
SERVIZI
INTEGRATI
DESIGN
ABBONAMENTO
(CON TELCO)
DIRETTA
(COMMESSI)
TELCO
STORE
DIGITAL
APPLE STORE
PROCESSI
IT
BRAND &
MARKETING
PROGETTAZ.
MANAGER
IT
MANAGER
MKTG
BREVETTI
BRAND
PRODUTTORI
HW
SOFTWARE
DEVELOPER
TELCO
MKTG &
BRAND
RISORSE
UMANE
BREVETTI APPLE STORE
85. BUSINESS MODEL CANVAS
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CHANNELS
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: Business Model Foundry AG
The makers of Business Model Generation and Strategyzer
KEY PARTNERS KEY ACTIVITIES VALUE PROPOSITION CUSTOMER RELATIONSHIP CUSTOMER SEGMENTS
KEY RESOURCES CHANNELS
COST STRUCTURE REVENUE STREAMS
DEVICE
iPHONE
SERVIZI
INTEGRATI
ABBONAMENTO
(CON TELCO)
NON
DIGITALI
SEMPLICITÀ
D'USO
ACQUISTO
UNA TANTUM
DIRETTA
(COMMESSI)
TELCO
STORE
DIGITAL
PROCESSI
IT
BRAND &
MARKETING
PROGETTAZ. UX DESIGN
MANAGER
IT
MANAGER
MKTG
UX
DESIGNER
BREVETTI
PRODUTTORI
HW
SOFTWARE
DEVELOPER
TELCO
MKTG &
BRAND
RISORSE
UMANE
BREVETTI
86. BUSINESS MODEL CANVAS
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The makers of Business Model Generation and Strategyzer
KEY PARTNERS KEY ACTIVITIES VALUE PROPOSITION CUSTOMER RELATIONSHIP CUSTOMER SEGMENTS
KEY RESOURCES CHANNELS
COST STRUCTURE REVENUE STREAMS
1
DEVICE
iPHONE
SERVIZI
INTEGRATI
SEMPLICITÀ
D'USO
ACQUISTO
UNA TANTUM
AFFEZIONATI
APPLE
DESIGN
INTEGRAZ.
PROD. APPLE
BRAND
PASSION
PROCESSI
IT
BRAND &
MARKETING
UX DESIGNPROGETTAZ.
MANAGER
IT
MANAGER
MKTG
UX
DESIGNER
BREVETTI
AUTOMAT.
DIRETTA
(COMMESSI)
APPLE STORE
DIGITAL
EVENTI
KEYNOTE
BRAND
PRODUTTORI
HW
SOFTWARE
DEVELOPER
TELCO
MKTG &
BRAND
RISORSE
UMANE
BREVETTI APPLE STORE
87. BUSINESS MODEL CANVAS
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The makers of Business Model Generation and Strategyzer
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REVENUE STREAMSCOST STRUCTURE
KEY RESOURCES
: Business Model Foundry AG
The makers of Business Model Generation and Strategyzer
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KEY RESOURCES CHANNELS
COST STRUCTURE REVENUE STREAMS
ACQUISTO
UNA TANTUM
INTEGRAZ.
PROD. APPLE
BRAND
PASSION
AFFEZIONATI
APPLE
MODAIOLI
NON
DIGITALI
SERVIZI
INTEGRATI
DEVICE
IPHONE
STATUSDESIGN
SEMPLICITÀ
D'USO
ABBONAMENTO
(CON TELCO)
PROCESSI
IT
BRAND &
MARKETING
UX DESIGNPROGETTAZ.
MANAGER
IT
MANAGER
MKTG
UX
DESIGNER
BREVETTI
PRODUTTORI
HW
SOFTWARE
DEVELOPER
TELCO
PRODUTTORI
HW
SOFTWARE
DEVELOPER
TELCO
PRODUTTORI
HW
SOFTWARE
DEVELOPER
TELCO
TELCO
STORE
DIGITAL
APPLE STOREAPPLE STORE
DIGITAL
EVENTI
KEYNOTE
TELCO
STORE
DIGITAL
DIRETTA
(COMMESSI)
DIRETTA
(COMMESSI)AUTOMAT.
DIRETTA
(COMMESSI)
MKTG &
BRAND
RISORSE
UMANE
BREVETTI APPLE STOREMKTG &
BRAND
RISORSE
UMANE
BREVETTI APPLE STOREMKTG &
BRAND
RISORSE
UMANE
BREVETTI
91. COSTRUIRE LA TORRE
TEAM DI 4 PERSONE
CHE STIA IN PIEDI
DA SOLA
PIÙ ALTA
…IN 18 MINUTI
20 SPAGHETTI
1 METRO DI SCOTCH
1 METRO DI SPAGO
1 MARSHMALLOW
106. PRINCIPI
1 32 4 5
RENDETE
LA VOSTRA
IDEA
VISUALE E
TANGIBILE
ABBIATE
ANCHE LA
MENTALITÀ
DEL
PRINCIPIANTE
NON
INNAMORATEVI
DELLE PRIME
IDEE, CREATE
ALTERNATIVE
CERCATE DI
SENTIRVI A
VOSTRO AGIO
ANCHE IN UNO "
«STATO LIQUIDO»
INIZIATE CON UN
BASSO LIVELLO
DI FEDELTÀ,
RIPETETE E
AFFINATE
Questi tipi di
prototipi
stimolano il
dialogo e
l’apprendimento. "
Non ritornate
nella terra del bla
bla bla.
Create il prototipo
di «ciò che non
può essere fatto».
Non lasciate che
le vostre
conoscenze pre-
esistenti intralcino
la vostra
esplorazione.
Affinare le vostre
idee troppo presto vi
impedisce di creare
ed esplorare
alternative. "
Non innamoratevene
troppo presto.
All’inizio del
processo non è
chiaro quale sia la
direzione giusta. "
È una sorta di stato
liquido. "
Niente panico: non
«solidificate» le cose
troppo presto.
È difficile buttar via
prototipi rifiniti:
manteneteli
abbozzati, veloci
ed economici.
Affinateli quando
saprete meglio
cosa funziona e
cosa no.
107. PRINCIPI
6 87 9 10
ESPONETE LA
VOSTRA IDEA
PER TEMPO E
CERCATE LE
CRITICHE
IMPARATE "
IN MODO
RAPIDO,
CADENDO
PRIMA
CERCATE DI
UTILIZZARE
TECNICHE
CREATIVE E
DIVERSE
SIATE ESTREMI "
E SPINGETEVI A
CREATE DEI
«MODELLI
SHREK»
PRENDETE "
NOTA DI
APPRENDIMENTI,
INTUIZIONI E
PROGRESSI
Cercate di ottenere
più feedback
possibili prima di
iniziare ad affinare.
Non prendete sul
personale dei
feedback negativi.
È davvero
necessario per
migliorare il vostro
prototipo.
La paura dell'errore
impedisce di
indagare. Superatela
grazie a una cultura
di prototipazione
approssimativa e
veloce, che
mantenga gli errori
economici e che
velocizzi
l’apprendimento.
Utilizzate tecniche
creative per
esplorare prototipi
innovativi. "
Osate uscire dai
soliti schemi della
vostra compagnia/
azienda.
I "Modelli Shrek"
sono prototipi
estremi o scandalosi
che molto
probabilmente non
produrrete.
Utilizzateli per
infiammare il
dibattito e
l’apprendimento.
Continuate ad
annotare tutti i
vostri prototipi
alternativi, così
come gli
apprendimenti e le
intuizioni. Potrete
usare idee e
intuizioni iniziali più
avanti nel processo.