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ARE WELL-SELECTED PANELISTS CHRISTOPH IRMER & FLORIAN TRESS ODC SERVICES GMBH GOR 2010, PFORZHEIM PROFILING  ON  PANEL PERFORMANCE  AND  DATA QUALITY BETTER RESPONDENTS? INSIGHTS  INTO THE  EFFECT  OF  DYNAMIC PANEL
CHECK IN: HI THERE! POINT OF DEPARTURE THE IDEA FIRST RESULTS & INSIGHTS SUMMARY & OUTLOOK
PANEL HOW DID  PANELS WORK SO FAR? RECRUIT SOME PANELISTS    INTO  YOUR PANEL GRAB A HANDFUL OF THEM IF  NEEDED  FOR A  PROJECT STUDY 1 STUDY 2 STUDY 3 STUDY 4 www.panel.de
HOW DID  PANELS WORK SO FAR? SCREEN OUT  AN  AVERAGE OF  ~75-80%  IN  EVERY STUDY
IN  OTHER WORDS… PLEASE JOIN  OUR  PANEL PLEASE TAKE  THIS  SURVEY ÄH.. SORRY,  BUT  WE DON‘T NEED YOU  THIS  TIME
RESIDENCE TIME IN AN ONLINE PANEL PANELIST-MOTIVATION AND  WHERE DID THIS LEAD  SO FAR ? Low High Short Long HIGH MORTALITY RATES DECREASING WILLINGNESS  TO  PARTICIPATE  IN  SURVEYS
THE  SOLUTION
WHAT IF WE‘D… … WHERE THEY PASS ALL  THE  SCREENING QUESTIONS SEND  OUR  PANELISTS  TO A  JOURNEY…    PROJECT A OF ONGOING  PROJECTS  ON THEIR WAY PROJECT B PROJECT C
WHAT IF WE‘D… SEND  OUR  PANELISTS  TO A  JOURNEY…    PROJECT A IF A  PROJECT  GETS  CLOSED  THE  QUESTIONS  FOR THAT PROJECT  DISAPPEAR PROJECT C AND NEW  PROJECT QUESTIONS  MIGHT BE  ADDED PROJECT D … WHERE THEY PASS ALL  THE  SCREENING QUESTIONS OF ONGOING  PROJECTS  ON THEIR WAY
WHAT IF WE‘D… … WHERE THEY PASS ALL  THE  SCREENING QUESTIONS SEND  OUR  PANELISTS  TO A  JOURNEY…    PROJECT A OF ONGOING  PROJECTS  ON THEIR WAY PROJECT C PROJECT D    THUS WE‘D  KNOW WHICH PANELIST WOULD  FIT  TO  WHICH PROJECT(S)       € €  Project A    Project C    Project D   
THEORETICAL MODEL Masterscreening-Survey (dynamically programmed, containing screening-relevant questions of all projects which are currently in the field)    IN  OTHER WORDS… PROJECT MANAGEMENT  WITH  DYNAMIC PROFILING Screening-Master   PROJECTS Panelist A B C D E F G H ID12345 0 0 1 0 0 1 1 0 ID12346 0 1 0 0 0 0 0 0 ID12347 1 0 0 0 1 0 0 0 ID12348 1 0 0 0 0 0 0 1 ID12349 0 1 1 0 1 0 0 0 … . . . . . . . . Daily Team-Meeting  PROJECT F PROJECT B PROJECT A PROJECT H  Programming of the Masterscreening-Survey and ongoing invitation of panelists to this survey  According to their responses, panelists are put into project groups  Project groups can be used for invitation of panelist to live-projects.  Daily Team-Meeting : Feedback and agreements on project priorities, new studies, amount of invitations,…
DECREASE PROBABILITY  OF  SCREEN OUTS INCREASE PANELIST MOTIVATION OBJECTIVES
FIRST  RESULTS  &  INSIGHTS
FROM A  PROJECT MANAGERS PERSPECTIVE
SETUP CHART  FOR THE  MASTER SCREENER Sample:  4.128 Active stock panelists, who have been participating for three months in the master screener Periods of Comparison:  Jan – Mar 2009 with Jan – Mar 2010 Method:  Statistical Analysis of Panel Performance Data Variables:  Panel Performance Data (e.g. Response-Rate, Drop-Out-Rate, Eligibility-Rate)  TRIAL PHASE
HOW DID  RESPONSE RATES CHANGE? ,[object Object],[object Object],[object Object],2009 67% 2010 77%
AND WHAT ABOUT  DROP-OUT RATES? 7,5% 6,9% 2009 2010 ,[object Object]
HOW  OFTEN  ARE  PANELISTS ALLOWED  TO  FINISH  A  STUDY? ,[object Object],[object Object],ONCE THEY STARTED IT… 2009 14% 2010 50%
THAT WAS A  PROJECT MANAGERS POINT  OF  VIEW BUT WHAT  ABOUT  THE  PANELISTS?
PANELIST  SATISFACTION-STUDY – PROJECT SETUP Sample:  Active stock panelists Field time:  May 3 rd  – May 10 th Method:  CAPI on opinion-people.com Field Performance:  1.250 Invitations / 847 Interviews (thereof 554 participants in the masterscreener)
BASIS: DO YOU  RECEIVE  MORE OR LESS  INVITATIONS  TO OUR STUDYS OVERALL: N=847; PARTICIPANTS: N=554 THAN SOME MONTHS AGO? „ I received less invitations“ 22% 26% OVERALL PARTICIPANTS
„ I am allowed to finish a study more often than before“ 15% 19% OVERALL PARTICIPANTS ARE  YOU ALLOWED  TO  FINISH  A  STUDY  LESS OR MORE OFTEN THAN SOME MONTHS AGO? BASIS: OVERALL: N=847; PARTICIPANTS: N=554
„ I‘m very satisfied“ 60% 67% OVERALL PARTICIPANTS SATISFACTION  WITH THE  PANEL-MEMBERSHIP? ARE THERE ALREADY ANY EFFECTS ON THE BASIS: OVERALL: N=847; PARTICIPANTS: N=554
„ I‘d (rather) recommend it“ 74% 84% OVERALL PARTICIPANTS WOULD YOU  RECOMMEND  THE PANEL-MEMBERSHIP ? BASIS: OVERALL: N=847; PARTICIPANTS: N=554
SUMMARY  &  OUTLOOK
OBJECTIVES DECREASE PROBABILITY  OF  SCREEN OUTS INCREASE PANELIST MOTIVATION  
TECHNICAL IMPLEMENTATION  DYNAMIC SURVEY PROGRAMMING EFFECTS  OF A  MULTITOPIC STUDY  ON  INCIDENCE RATES OBSTACLES TIMINGS  ON  SINGLE PROJECTS PROJECT WORKLOAD PROJECT PRIORISATION
THANK YOU VERY MUCH! Florian Tress Christoph Irmer [email_address] [email_address] www.odc-services.com

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Are well-selected panelists better respondents?

  • 1. ARE WELL-SELECTED PANELISTS CHRISTOPH IRMER & FLORIAN TRESS ODC SERVICES GMBH GOR 2010, PFORZHEIM PROFILING ON PANEL PERFORMANCE AND DATA QUALITY BETTER RESPONDENTS? INSIGHTS INTO THE EFFECT OF DYNAMIC PANEL
  • 2. CHECK IN: HI THERE! POINT OF DEPARTURE THE IDEA FIRST RESULTS & INSIGHTS SUMMARY & OUTLOOK
  • 3. PANEL HOW DID PANELS WORK SO FAR? RECRUIT SOME PANELISTS    INTO YOUR PANEL GRAB A HANDFUL OF THEM IF NEEDED FOR A PROJECT STUDY 1 STUDY 2 STUDY 3 STUDY 4 www.panel.de
  • 4. HOW DID PANELS WORK SO FAR? SCREEN OUT AN AVERAGE OF ~75-80% IN EVERY STUDY
  • 5. IN OTHER WORDS… PLEASE JOIN OUR PANEL PLEASE TAKE THIS SURVEY ÄH.. SORRY, BUT WE DON‘T NEED YOU THIS TIME
  • 6. RESIDENCE TIME IN AN ONLINE PANEL PANELIST-MOTIVATION AND WHERE DID THIS LEAD SO FAR ? Low High Short Long HIGH MORTALITY RATES DECREASING WILLINGNESS TO PARTICIPATE IN SURVEYS
  • 8. WHAT IF WE‘D… … WHERE THEY PASS ALL THE SCREENING QUESTIONS SEND OUR PANELISTS TO A JOURNEY…    PROJECT A OF ONGOING PROJECTS ON THEIR WAY PROJECT B PROJECT C
  • 9. WHAT IF WE‘D… SEND OUR PANELISTS TO A JOURNEY…    PROJECT A IF A PROJECT GETS CLOSED THE QUESTIONS FOR THAT PROJECT DISAPPEAR PROJECT C AND NEW PROJECT QUESTIONS MIGHT BE ADDED PROJECT D … WHERE THEY PASS ALL THE SCREENING QUESTIONS OF ONGOING PROJECTS ON THEIR WAY
  • 10. WHAT IF WE‘D… … WHERE THEY PASS ALL THE SCREENING QUESTIONS SEND OUR PANELISTS TO A JOURNEY…    PROJECT A OF ONGOING PROJECTS ON THEIR WAY PROJECT C PROJECT D    THUS WE‘D KNOW WHICH PANELIST WOULD FIT TO WHICH PROJECT(S)      € €  Project A    Project C    Project D   
  • 11. THEORETICAL MODEL Masterscreening-Survey (dynamically programmed, containing screening-relevant questions of all projects which are currently in the field)    IN OTHER WORDS… PROJECT MANAGEMENT WITH DYNAMIC PROFILING Screening-Master   PROJECTS Panelist A B C D E F G H ID12345 0 0 1 0 0 1 1 0 ID12346 0 1 0 0 0 0 0 0 ID12347 1 0 0 0 1 0 0 0 ID12348 1 0 0 0 0 0 0 1 ID12349 0 1 1 0 1 0 0 0 … . . . . . . . . Daily Team-Meeting  PROJECT F PROJECT B PROJECT A PROJECT H  Programming of the Masterscreening-Survey and ongoing invitation of panelists to this survey  According to their responses, panelists are put into project groups  Project groups can be used for invitation of panelist to live-projects.  Daily Team-Meeting : Feedback and agreements on project priorities, new studies, amount of invitations,…
  • 12. DECREASE PROBABILITY OF SCREEN OUTS INCREASE PANELIST MOTIVATION OBJECTIVES
  • 13. FIRST RESULTS & INSIGHTS
  • 14. FROM A PROJECT MANAGERS PERSPECTIVE
  • 15. SETUP CHART FOR THE MASTER SCREENER Sample: 4.128 Active stock panelists, who have been participating for three months in the master screener Periods of Comparison: Jan – Mar 2009 with Jan – Mar 2010 Method: Statistical Analysis of Panel Performance Data Variables: Panel Performance Data (e.g. Response-Rate, Drop-Out-Rate, Eligibility-Rate) TRIAL PHASE
  • 16.
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  • 19. THAT WAS A PROJECT MANAGERS POINT OF VIEW BUT WHAT ABOUT THE PANELISTS?
  • 20. PANELIST SATISFACTION-STUDY – PROJECT SETUP Sample: Active stock panelists Field time: May 3 rd – May 10 th Method: CAPI on opinion-people.com Field Performance: 1.250 Invitations / 847 Interviews (thereof 554 participants in the masterscreener)
  • 21. BASIS: DO YOU RECEIVE MORE OR LESS INVITATIONS TO OUR STUDYS OVERALL: N=847; PARTICIPANTS: N=554 THAN SOME MONTHS AGO? „ I received less invitations“ 22% 26% OVERALL PARTICIPANTS
  • 22. „ I am allowed to finish a study more often than before“ 15% 19% OVERALL PARTICIPANTS ARE YOU ALLOWED TO FINISH A STUDY LESS OR MORE OFTEN THAN SOME MONTHS AGO? BASIS: OVERALL: N=847; PARTICIPANTS: N=554
  • 23. „ I‘m very satisfied“ 60% 67% OVERALL PARTICIPANTS SATISFACTION WITH THE PANEL-MEMBERSHIP? ARE THERE ALREADY ANY EFFECTS ON THE BASIS: OVERALL: N=847; PARTICIPANTS: N=554
  • 24. „ I‘d (rather) recommend it“ 74% 84% OVERALL PARTICIPANTS WOULD YOU RECOMMEND THE PANEL-MEMBERSHIP ? BASIS: OVERALL: N=847; PARTICIPANTS: N=554
  • 25. SUMMARY & OUTLOOK
  • 26. OBJECTIVES DECREASE PROBABILITY OF SCREEN OUTS INCREASE PANELIST MOTIVATION  
  • 27. TECHNICAL IMPLEMENTATION DYNAMIC SURVEY PROGRAMMING EFFECTS OF A MULTITOPIC STUDY ON INCIDENCE RATES OBSTACLES TIMINGS ON SINGLE PROJECTS PROJECT WORKLOAD PROJECT PRIORISATION
  • 28. THANK YOU VERY MUCH! Florian Tress Christoph Irmer [email_address] [email_address] www.odc-services.com