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My first impression:
   HTC EVO 4G versus HTC EVO 3D


        http://www.everybodyscritic.com
                @EverybdysCritic
The Setup:
  Engadget posted an article asking, “What would you
  change about the HTC EVO 3D?” Not owning the
  phone, I wanted to look it up and compare the “3D”
  to the first generation EVO to see what HTC had to
  say about it.




                                http://www.everybodyscritic.com | @EverybdysCritic
I started by doing some
  digging on HTC’s site



             http://www.everybodyscritic.com | @EverybdysCritic
HTC’s homepage is clean and readable

 If you are visiting HTC’s site, you probably know they make phones. The menu is clear and
          directs the user to click through rather than inundate him with sub-menus.




                                              http://www.everybodyscritic.com | @EverybdysCritic
HTC’s homepage is clean and readable

     If you are visiting HTC’s site, you probably know they make phones. The menu is clear and
              directs the user to click through rather than inundate him with sub-menus.




The slogan is genius and
    stands out nicely




                                                  http://www.everybodyscritic.com | @EverybdysCritic
HTC’s homepage is clean and readable

     If you are visiting HTC’s site, you probably know they make phones. The menu is clear and
              directs the user to click through rather than inundate him with sub-menus.




The slogan is genius and
    stands out nicely                                                           Mousing over Phones
                                                                                 leaves just one sub-
                                                                                        option




                                                  http://www.everybodyscritic.com | @EverybdysCritic
HTC’s homepage is clean and readable

     If you are visiting HTC’s site, you probably know they make phones. The menu is clear and
              directs the user to click through rather than inundate him with sub-menus.




The slogan is genius and
    stands out nicely                                                           Mousing over Phones
                                                                                 leaves just one sub-
                                                                                        option




    The slideshow is
  direct – one button
        per slide




                                                  http://www.everybodyscritic.com | @EverybdysCritic
The user clicks Phones…




                          http://www.everybodyscritic.com | @EverybdysCritic
The user clicks Phones…


          … and has   7 pages worth      to sift through




                              http://www.everybodyscritic.com|| @EverybdysCritic
                                http://www.everybodyscritic.com @EverybdysCritic
The user clicks Phones…


                            … and has   7 pages worth      to sift through
  Filters are nice but I haven’t
 committed the carrier-phone
    relationships to memory




                                                http://www.everybodyscritic.com|| @EverybdysCritic
                                                  http://www.everybodyscritic.com @EverybdysCritic
The user clicks Phones…


                            … and has   7 pages worth      to sift through
  Filters are nice but I haven’t
 committed the carrier-phone                                                    Should I just browse
    relationships to memory                                                         Amazon.com
                                                                                  because at least
                                                                                 they have reviews?




                                                http://www.everybodyscritic.com|| @EverybdysCritic
                                                  http://www.everybodyscritic.com @EverybdysCritic
The user clicks Phones…


                            … and has   7 pages worth      to sift through
  Filters are nice but I haven’t
 committed the carrier-phone                                                    Should I just browse
    relationships to memory                                                         Amazon.com
                                                                                  because at least
                                                                                 they have reviews?




                                                                  Why does HTC
                                                                     have a
                                                                   BlackBerry?




                                                http://www.everybodyscritic.com|| @EverybdysCritic
                                                  http://www.everybodyscritic.com @EverybdysCritic
The user clicks Phones…


                            … and has   7 pages worth      to sift through
  Filters are nice but I haven’t
 committed the carrier-phone                                                    Should I just browse
    relationships to memory                                                         Amazon.com
                                                                                  because at least
                                                                                 they have reviews?




  I see 2 Wildfire
   phones… why                                                    Why does HTC
 does color make                                                     have a
   for a different                                                 BlackBerry?
      phone?




                                                http://www.everybodyscritic.com|| @EverybdysCritic
                                                  http://www.everybodyscritic.com @EverybdysCritic
What was I doing?



          http://www.everybodyscritic.com | @EverybdysCritic
Oh yeah, EVO vs EVO 3D



            http://www.everybodyscritic.com | @EverybdysCritic
HTC has a compare wizard… cool

      Navigating the wizard is straightforward, albeit cumbersome feeling


                            1

                                          1. Find the phone in the
                                          giant list




                                        http://www.everybodyscritic.com | @EverybdysCritic
More compare…



                1

                      2. Hit “Add to Compare”

                      (Is compare being used
                      as a verb or noun here?
                      Who cares!)


     2




                    http://www.everybodyscritic.com | @EverybdysCritic
And more compare…



               1
                                                     3



                                                                     5
                                 4



                      3. Find your next phone
                      4. Add to compare
                      5. Hit Compare (!)
     2




                    http://www.everybodyscritic.com | @EverybdysCritic
Ready to move on?



                1
                                                     3



                                                                     5
                                 4


                          Yeah! I’m
                           ready!




     2




                    http://www.everybodyscritic.com | @EverybdysCritic
The moment of truth




                      http://www.everybodyscritic.com | @EverybdysCritic
The moment of truth




       For the record, I did not cut this screenshot off early




                                          http://www.everybodyscritic.com | @EverybdysCritic
As a consumer, I would
look at this and think…



             http://www.everybodyscritic.com | @EverybdysCritic
The moment of truth


  Processor means speed,
  and bigger GHz = more
 speed, so, EVO 3D has .2
           more




                            http://www.everybodyscritic.com | @EverybdysCritic
The moment of truth


  Processor means speed,
  and bigger GHz = more
 speed, so, EVO 3D has .2
           more
                                                            Why does .2 version
                                                        difference matter? What is
                                                          Sense? Why is Android
                                                                trademarked
                                                               inconsistently?




                            http://www.everybodyscritic.com | @EverybdysCritic
The moment of truth


  Processor means speed,
  and bigger GHz = more
 speed, so, EVO 3D has .2
           more
                                                            Why does .2 version
                                                        difference matter? What is
                                                          Sense? Why is Android
                                                                trademarked
                                                               inconsistently?




                                                           What is the difference
                                                           between eMMC and
                                                          ROM, and why are they
                                                          being compared? The
                                                           one on the left looks
                                                                  bigger.




                            http://www.everybodyscritic.com | @EverybdysCritic
The moment of truth


  Processor means speed,
  and bigger GHz = more
 speed, so, EVO 3D has .2
           more
                                                                           Why does .2 version
                                                                       difference matter? What is
                                                                         Sense? Why is Android
                                                                               trademarked
                                                                              inconsistently?




                                                                          What is the difference
                                                                          between eMMC and
                                                                         ROM, and why are they
                                                                         being compared? The
                                                                          one on the left looks
                                                                                 bigger.
                            Does 2000 mean I will get
                             better reception in my
                                     home?




                                           http://www.everybodyscritic.com | @EverybdysCritic
The moment of truth


      Processor means speed,
      and bigger GHz = more
     speed, so, EVO 3D has .2
               more
                                                                               Why does .2 version
                                                                           difference matter? What is
                                                                             Sense? Why is Android
                                                                                   trademarked
                                                                                  inconsistently?




                                                                              What is the difference
                                                                              between eMMC and
                                                                             ROM, and why are they
                                                                             being compared? The
                                                                              one on the left looks
                                                                                     bigger.
Does QHD mean 3D? If
                                Does 2000 mean I will get
   the one on the left
                                 better reception in my
DOESN’T say Touch, does
                                         home?
 it still support Touch?




                                               http://www.everybodyscritic.com | @EverybdysCritic
What about…




      http://www.everybodyscritic.com | @EverybdysCritic
What about…
Speaker-
 phone




           http://www.everybodyscritic.com | @EverybdysCritic
What about…
Speaker-   Preloaded
 phone       Apps




                       http://www.everybodyscritic.com | @EverybdysCritic
What about…
Speaker-   Preloaded                                Pricing
 phone       Apps




                       http://www.everybodyscritic.com | @EverybdysCritic
What about…
Speaker-   Preloaded                                Pricing
 phone       Apps

                                Release
                                 date


                                                Dimensions




                                                                 Camera




                       http://www.everybodyscritic.com | @EverybdysCritic
What about…
Speaker-            Preloaded                                                Pricing
 phone                Apps

                                                      Release
                                                       date


                                                                       Dimensions



                                Video chat
                                                                                       Camera


           Weight
                                                                    Battery life




                                             http://www.everybodyscritic.com | @EverybdysCritic
Just in case you run a
   compare, leave the
window open for a while,
 and hit BACK on your
       browser…


             http://www.everybodyscritic.com | @EverybdysCritic
You find out that HTC’s website is… Alive!?

The scary part about this is that after someone conceived of using this workflow, someone else
                                         likely approved it…




                                                                                    If only my
                                                                                   webpages
                                                                                  were organic…




                                                                       Dear Site Map,

                                                                You cannot help me solve my
                                                                problem, because rather than
                                                              present solutions, you just present
                                                                          line-items.

                                                                           Thanks,
                                                                      Everybody’s Critic




                                                http://www.everybodyscritic.com | @EverybdysCritic
What have we learned?



            http://www.everybodyscritic.com | @EverybdysCritic
HTC’s strategy?
  Build phones that are all pretty similar;
  overwhelm consumers with choice; hope
  they pick our phone at the end of the day




                            http://www.everybodyscritic.com | @EverybdysCritic
What about the EVO vs
    the EVO 3D?



            http://www.everybodyscritic.com | @EverybdysCritic
The Conclusion:
  If HTC can’t tell me the differences on their
  own site in a clear manner, I don’t really care.




                              http://www.everybodyscritic.com | @EverybdysCritic
Want more?
  http://www.everybodyscritic.com
          @EverybdysCritic

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HTC EVO vs HTC EVO 3D

  • 1. My first impression: HTC EVO 4G versus HTC EVO 3D http://www.everybodyscritic.com @EverybdysCritic
  • 2. The Setup: Engadget posted an article asking, “What would you change about the HTC EVO 3D?” Not owning the phone, I wanted to look it up and compare the “3D” to the first generation EVO to see what HTC had to say about it. http://www.everybodyscritic.com | @EverybdysCritic
  • 3. I started by doing some digging on HTC’s site http://www.everybodyscritic.com | @EverybdysCritic
  • 4. HTC’s homepage is clean and readable If you are visiting HTC’s site, you probably know they make phones. The menu is clear and directs the user to click through rather than inundate him with sub-menus. http://www.everybodyscritic.com | @EverybdysCritic
  • 5. HTC’s homepage is clean and readable If you are visiting HTC’s site, you probably know they make phones. The menu is clear and directs the user to click through rather than inundate him with sub-menus. The slogan is genius and stands out nicely http://www.everybodyscritic.com | @EverybdysCritic
  • 6. HTC’s homepage is clean and readable If you are visiting HTC’s site, you probably know they make phones. The menu is clear and directs the user to click through rather than inundate him with sub-menus. The slogan is genius and stands out nicely Mousing over Phones leaves just one sub- option http://www.everybodyscritic.com | @EverybdysCritic
  • 7. HTC’s homepage is clean and readable If you are visiting HTC’s site, you probably know they make phones. The menu is clear and directs the user to click through rather than inundate him with sub-menus. The slogan is genius and stands out nicely Mousing over Phones leaves just one sub- option The slideshow is direct – one button per slide http://www.everybodyscritic.com | @EverybdysCritic
  • 8. The user clicks Phones… http://www.everybodyscritic.com | @EverybdysCritic
  • 9. The user clicks Phones… … and has 7 pages worth to sift through http://www.everybodyscritic.com|| @EverybdysCritic http://www.everybodyscritic.com @EverybdysCritic
  • 10. The user clicks Phones… … and has 7 pages worth to sift through Filters are nice but I haven’t committed the carrier-phone relationships to memory http://www.everybodyscritic.com|| @EverybdysCritic http://www.everybodyscritic.com @EverybdysCritic
  • 11. The user clicks Phones… … and has 7 pages worth to sift through Filters are nice but I haven’t committed the carrier-phone Should I just browse relationships to memory Amazon.com because at least they have reviews? http://www.everybodyscritic.com|| @EverybdysCritic http://www.everybodyscritic.com @EverybdysCritic
  • 12. The user clicks Phones… … and has 7 pages worth to sift through Filters are nice but I haven’t committed the carrier-phone Should I just browse relationships to memory Amazon.com because at least they have reviews? Why does HTC have a BlackBerry? http://www.everybodyscritic.com|| @EverybdysCritic http://www.everybodyscritic.com @EverybdysCritic
  • 13. The user clicks Phones… … and has 7 pages worth to sift through Filters are nice but I haven’t committed the carrier-phone Should I just browse relationships to memory Amazon.com because at least they have reviews? I see 2 Wildfire phones… why Why does HTC does color make have a for a different BlackBerry? phone? http://www.everybodyscritic.com|| @EverybdysCritic http://www.everybodyscritic.com @EverybdysCritic
  • 14. What was I doing? http://www.everybodyscritic.com | @EverybdysCritic
  • 15. Oh yeah, EVO vs EVO 3D http://www.everybodyscritic.com | @EverybdysCritic
  • 16. HTC has a compare wizard… cool Navigating the wizard is straightforward, albeit cumbersome feeling 1 1. Find the phone in the giant list http://www.everybodyscritic.com | @EverybdysCritic
  • 17. More compare… 1 2. Hit “Add to Compare” (Is compare being used as a verb or noun here? Who cares!) 2 http://www.everybodyscritic.com | @EverybdysCritic
  • 18. And more compare… 1 3 5 4 3. Find your next phone 4. Add to compare 5. Hit Compare (!) 2 http://www.everybodyscritic.com | @EverybdysCritic
  • 19. Ready to move on? 1 3 5 4 Yeah! I’m ready! 2 http://www.everybodyscritic.com | @EverybdysCritic
  • 20. The moment of truth http://www.everybodyscritic.com | @EverybdysCritic
  • 21. The moment of truth For the record, I did not cut this screenshot off early http://www.everybodyscritic.com | @EverybdysCritic
  • 22. As a consumer, I would look at this and think… http://www.everybodyscritic.com | @EverybdysCritic
  • 23. The moment of truth Processor means speed, and bigger GHz = more speed, so, EVO 3D has .2 more http://www.everybodyscritic.com | @EverybdysCritic
  • 24. The moment of truth Processor means speed, and bigger GHz = more speed, so, EVO 3D has .2 more Why does .2 version difference matter? What is Sense? Why is Android trademarked inconsistently? http://www.everybodyscritic.com | @EverybdysCritic
  • 25. The moment of truth Processor means speed, and bigger GHz = more speed, so, EVO 3D has .2 more Why does .2 version difference matter? What is Sense? Why is Android trademarked inconsistently? What is the difference between eMMC and ROM, and why are they being compared? The one on the left looks bigger. http://www.everybodyscritic.com | @EverybdysCritic
  • 26. The moment of truth Processor means speed, and bigger GHz = more speed, so, EVO 3D has .2 more Why does .2 version difference matter? What is Sense? Why is Android trademarked inconsistently? What is the difference between eMMC and ROM, and why are they being compared? The one on the left looks bigger. Does 2000 mean I will get better reception in my home? http://www.everybodyscritic.com | @EverybdysCritic
  • 27. The moment of truth Processor means speed, and bigger GHz = more speed, so, EVO 3D has .2 more Why does .2 version difference matter? What is Sense? Why is Android trademarked inconsistently? What is the difference between eMMC and ROM, and why are they being compared? The one on the left looks bigger. Does QHD mean 3D? If Does 2000 mean I will get the one on the left better reception in my DOESN’T say Touch, does home? it still support Touch? http://www.everybodyscritic.com | @EverybdysCritic
  • 28. What about… http://www.everybodyscritic.com | @EverybdysCritic
  • 29. What about… Speaker- phone http://www.everybodyscritic.com | @EverybdysCritic
  • 30. What about… Speaker- Preloaded phone Apps http://www.everybodyscritic.com | @EverybdysCritic
  • 31. What about… Speaker- Preloaded Pricing phone Apps http://www.everybodyscritic.com | @EverybdysCritic
  • 32. What about… Speaker- Preloaded Pricing phone Apps Release date Dimensions Camera http://www.everybodyscritic.com | @EverybdysCritic
  • 33. What about… Speaker- Preloaded Pricing phone Apps Release date Dimensions Video chat Camera Weight Battery life http://www.everybodyscritic.com | @EverybdysCritic
  • 34. Just in case you run a compare, leave the window open for a while, and hit BACK on your browser… http://www.everybodyscritic.com | @EverybdysCritic
  • 35. You find out that HTC’s website is… Alive!? The scary part about this is that after someone conceived of using this workflow, someone else likely approved it… If only my webpages were organic… Dear Site Map, You cannot help me solve my problem, because rather than present solutions, you just present line-items. Thanks, Everybody’s Critic http://www.everybodyscritic.com | @EverybdysCritic
  • 36. What have we learned? http://www.everybodyscritic.com | @EverybdysCritic
  • 37. HTC’s strategy? Build phones that are all pretty similar; overwhelm consumers with choice; hope they pick our phone at the end of the day http://www.everybodyscritic.com | @EverybdysCritic
  • 38. What about the EVO vs the EVO 3D? http://www.everybodyscritic.com | @EverybdysCritic
  • 39. The Conclusion: If HTC can’t tell me the differences on their own site in a clear manner, I don’t really care. http://www.everybodyscritic.com | @EverybdysCritic
  • 40. Want more? http://www.everybodyscritic.com @EverybdysCritic