1. Objective:! ! To obtain a full time position that will utilize my experience in
! ! ! customer service to benefit the needs of the company and patients,
! ! ! with opportunity for future advancement.
Education:! ! 2003-2004! ! Western Career College, San Leandro, CA
! ! ! Certificate of Medical Assisting
! ! ! 1998-2002! ! San Leandro High School, San Leandro, CA
! ! ! Diploma
Languages:! ! Fluent in Spanish
Work Experience:! 2008 to Present ! Webster Orthopedics, San Ramon, CA
! ! ! Scheduler/Operator
• Manage patient appointment calendar.
• Fully trained to use Cintricity medical system used for
! ! ! ! maintaining patient medical records & information.
• Collect & forward all patient medical records and
! ! ! ! authorizations from multiple insurance companies.
• Keep all patient medical records current & filed properly.
• Streamline incoming & outgoing calls to ensure quality
! ! ! ! customer service.
• Translator/Liaison for all Spanish speaking patients.
• Verify authorizations from insurances for consults and
! ! ! ! follow up care.
! ! !
! ! ! 2007 to 2008! ! Dr. Brian Walker Med. Office, San Leandro, CA
! ! ! ! Medical Assistant
• Collect & forward all patient medical records and
! ! ! ! authorizations from multiple insurance companies.
• Keep all patient medical records current & filed properly.
• Streamline incoming & outgoing calls to ensure quality
! ! ! ! customer service.
• Translator/Liaison for all Spanish speaking patients.
• Verify authorizations from insurances for consults and follow up care.
• Manage patient appointment calendar.
• Fully trained to use Lytec Medical System used for maintaining patient
! ! ! ! medical records & information.
• Keep all rooms sanitized, fully stocked & prepared for patient
! ! ! ! procedures.
• Manage all “patient flow” to keep patient schedule accurate.
• Assist Dr. Walker with minor surgical procedures.
! ! !
! ! ! 2004 to 2007 ! ! Berkeley Orthopedics, Berkeley, CA
! ! ! ! Medical Assistant
• All experience noted above for Dr. Brian Walkerʼs Medical office apply
! ! ! ! to experience with Berkeley Orthopedics.
• Fully trained to use Cintricity Medical system used for maintaining
! ! ! ! medical records and patient information.
• Assist Dr.s with minor Orthopedic surgical procedures.
Evelyn Esquierdo
510-305-9282
eveiniguez@yahoo.com
REFERENCES AVAILABLE UPON REQUEST