QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
Europeana AGM 2013 Working Group Network2020 Agenda
1. Working Group Meeting
Network 2020
Johan Oomen, Sound and Vision, NL
Annette Friberg, Europeana Foundation
EN AGM December 2, 2013
2. Agenda - 10.45-12.15
10.45-10.55 Introduction Europeana and Networks
10.55-11.00 Table Introduction
11.00-11.05 Your vision 2020
11.05-11.15 Changes in the context you’re operating in
11.15-11.55 Network 2020
11.55-12.05 Group Feedback
12.05-12.15 Key Recommendations
3. 10.45-10.55
Introduction to the Europeana Network
and the wider context
Presentation by Annette Friberg, Chief Networking Officer, EF
•
What is the Network of Europeana?
•
What are the key findings from the strategic workshops, specifically
regarding the Europeana Network
•
Expected outcomes
5. 11.00-11.05 Your vision 2020
Each participants to write down vision(s) for own institution 2020
What is making your institution successful in 2020?
What are the activities you will focus less on, and what will you
intensify?
6. 11.05-11.15 Changes in the context
you’re operating in
Which networks/sectors do you work with in 2020?
1. Use a post-it for each network/sector
2. Add all the post-its on a flip-over
3. Cluster them
7. 11.15-11.55 Network Focus and Development
• Each table to select a Network to focus on (i.e. tourism,
education etc)
• Work through the Network Plan (see next slide)
8. Network Plan
DEFINITION OF NETWORK: Which network and which
networks of the network?
VISION
GAIN
2020
PAIN
Which gain and pain will your expect by working with
this network?
2019
2018
2017
VP’S
2016
2015
Which value propositions do you expect during
the years 2015-2020?
9. 11.55-12.05 Group Feedback
List three recommendations on how you can bring your network
into the Europeana Network in a most cost effective way?
10. 12.05-12.15 Key Recommendations
Vote on recommendations – the five with most votes will
be our;
Five main recommendations on how to bring your networks into the
Europeana Network 2015 - 2020.